Multimedia Audio Controller Problems

PC_Helpless · #**7381** 11-06-2008, 05:43 PM

Quote:

Originally Posted by bookworm

I'm sorry, I'm out of ideas, SP3 will have been installed as an automatic update and could be the cause of the problem.

Thx for your effort.

SimoneJ · #**7382** 11-06-2008, 06:10 PM

--------------------------------------------------------------------------------

It says in bios I have Sigmatel 9200....and sound is enabled..however there is no trace of Sigmatel on my comp...before there used to be an icon in control panel i think but now there is none..also when i try to install the drivers for it it says no supported device or no object or something.. Any other suggestions...thanks for your help btw.

Croco · #**7383** 11-07-2008, 06:42 AM

I need your assistance, please. I have a K8V-X SE motherboard, on which I've been trying to install a sound driver for about 2 days now. there seems to be a problem. I tried on the ASUS oficial site, selected my motherboard type there and downloaded the ACPI driver they gave me but to no avail. Then I tried the other way around. I installed a system "diagnose" program [AIDA32] with which I tried to identify the driver I need. Again I couldn't do nothing.
While trying to locate a suitable site that would allow me to download this driver I cam across this forum, so here I am, asking for help. Do you have any ideas on how I could fix this, please? I would very much apreciate it, thank you.

Kez · #**7384** 11-07-2008, 05:56 PM

Quote:

Originally Posted by bookworm

Fujitsu won't let me search with just the model, want an indent or serial number, it's on a label on the back,

Hmm is this it? It's marked as SNR which i assume is serial number, right?

3788730617

mangel993 · #**7385** 11-08-2008, 02:05 PM

I don't have any sound coming from my computer anymore except it beeps every now and then. When I checked the device manager, under Other Devices, Multimedia Audio Controller had a big yellow question mark in front of it.

Here is the info on my computer:
Dell Computer Corporation Dimension 2400
System Service Tag: 9CT3J41 (support for this PC)
Chassis Serial Number: 9CT3J41
Enclosure Type: Space-saving
Windows XP Professional Service Pack 3 (build 2600)

I would really appreciate it if someone could help me out to get the sound back on my computer. Thanks

Shalin · #**7386** 11-09-2008, 05:31 AM

HERE IS the BELARC Summary ... PLEASE HELP

Computer Profile Summary
Computer Name: Recp (in AUTOWINGS) — main
Profile Date: 09 November 2008 15:43:54
Advisor Version: 7.2x
Windows Logon: shalin

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: 845GL-W83637F
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/25/2004
Drives Memory Modules c,d
10.24 Gigabytes Usable Hard Drive Capacity
6.41 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8527B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST310212A [Hard drive] (10.24 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 10.24 GB 6.41 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
shalin 09/11/2008 15:25:13 (admin)
local system accounts
Administrator never (admin)
Guest 08/11/2008 16:16:09
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Epson EX-1000 on \\PC1\SRPRN
Epson EX-1000 on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M781p [Monitor] (14.9"vis, s/n 7C051187B02S, August 2001)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Communications Other Devices

NETGEAR WG311v3 802.11g Wireless PCI Adapter
primary Auto IP Address: 10.0.0.3 / 24
Gateway: 10.0.0.1
Dhcp Server: 10.0.0.1
Physical Address: 00:18:4D:70:AB:2C
SiS 900 PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0D:87:FA:B2:3D

Networking Dns Server: 10.0.0.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft Serial Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1229 [VPS 081010-0] Version 4.8.1229
Realtime File Scanning Off

LacrosseGuy10 · #**7387** 11-10-2008, 01:12 PM

I have the same problem....

here is my computer information from Belarc Advisor

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation OptiPlex GX270
System Service Tag: 33P1D51 (support for this PC)
Chassis Serial Number: 33P1D51
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corp. 0Y1057
Serial Number: ..CN6986145E18DF.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A04 05/17/2004
Drives Memory Modules c,d
39.95 Gigabytes Usable Hard Drive Capacity
27.74 Gigabytes Hard Drive Free Space

JLMS DVD-ROM XJ-HD166 [CD-ROM drive]
SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340014A [Hard drive] (40.00 GB) -- drive 0, s/n 3JX9PXCX, rev 8.16, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty
Slot 'DIMM_3' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.95 GB 27.74 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/8/2006 11:02:27 PM (admin)
Carson 11/9/2008 9:08:50 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
Samsung 570V TFT [Monitor] (14.9"vis, s/n H1ER700226, July 2001)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection
Dhcp Server: 192.168.0.1
Physical Address: 00:0D:56:A5:8A:C1
Linksys Wireless-G PCI Network Adapter with SpeedBooster
primary Auto IP Address: 192.168.1.104 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:1E:E5:9C:F4:7F

Networking Dns Servers: 68.87.64.146
68.87.75.194
68.87.71.226
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 10/23/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q931906 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP3 (SP3)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 12/22/2006 (details...)
Windows Media Player 9
no verification data KB917734_WMP9 (details...)
no verification data KB936782_WMP9 (details...)
SP0
passed verification KB917734_WMP9 on 12/4/2006 (details...)
SP2
passed verification KB936782_WMP9 on 8/14/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 12/4/2006 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 12/22/2006 (details...)
passed verification KB941569 on 12/13/2007 (details...)
SP3
no verification data KB936929[SP] on 8/22/2008 (details...)
SP4
no verification data KB938464 on 9/18/2008 (details...)

Windows XP
SP4 (continued)
passed verification KB946648 on 8/22/2008 (details...)
passed verification KB950759 on 8/22/2008 (details...)
no verification data KB950760 on 6/10/2008 (details...)
passed verification KB950762 on 8/22/2008 (details...)
passed verification KB950974 on 8/22/2008 (details...)
passed verification KB951066 on 8/22/2008 (details...)
passed verification KB951072-V2 on 8/14/2008 (details...)
passed verification KB951376 on 8/22/2008 (details...)
passed verification KB951376-V2 on 8/22/2008 (details...)
passed verification KB951698 on 8/22/2008 (details...)
passed verification KB951748 on 8/22/2008 (details...)
passed verification KB951978 on 8/24/2008 (details...)
passed verification KB952287 on 8/22/2008 (details...)
passed verification KB952954 on 8/22/2008 (details...)
passed verification KB953838 on 8/22/2008 (details...)
no verification data KB953839 on 8/14/2008 (details...)
passed verification KB954211 on 10/15/2008 (details...)
passed verification KB956390 on 10/15/2008 (details...)
no verification data KB956391 on 10/15/2008 (details...)
passed verification KB956803 on 10/15/2008 (details...)
passed verification KB956841 on 10/15/2008 (details...)
passed verification KB957095 on 10/15/2008 (details...)
passed verification KB958644 on 10/24/2008 (details...)

piazx · #**7388** 11-10-2008, 01:22 PM

Hello, I have the same problem, no sound with a yellow '?' on audio under device manager, here are my specs from belarc

System Model
Windows XP Professional Service Pack 1 (build 2600) VIA Technologies, Inc. P4M800-8237
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Board: P4M800-8237
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 08/04/2005

any help is appreciated

dinosaur8] · #**7389** 11-10-2008, 05:42 PM

hi i have the same problem please help
here is my info from berlac

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MATSONIC MSKM400A-M 1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.50 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MATSONIC MSKM400A-M 1.0
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/02/01
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
52.95 Gigabytes Hard Drive Free Space
HL-DT-ST CD-RW GCE-8526B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y2BF66FE, rev YAR41BW0, SMART Status: Healthy 224 Megabytes Installed Memory
Slot '0' has 256 MB
Slot '1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 81.95 GB 52.95 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 11/7/2008 9:11:05 PM (admin)
Claudia&&Junior 11/9/2008 5:31:45 PM (admin)
Guest 10/17/2005 5:39:14 PM
ksjfls 11/10/2008 1:37:00 PM (admin)
Luis Angel 11/9/2008 10:23:16 AM
local system accounts
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on NUL:
HP DesignJet 330 (E/A0) on USB002
Lexmark X1100 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller VIA/S3G UniChrome IGP [Display adapter]
Toshiba DA1766M, Infinia 17-inch Monitor (14.9"vis, September 1996)
Bus Adapters Multimedia
VIA Serial ATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Unimodem Full-Duplex Audio Device
Communications Other Devices
HSP56 MR (VIA) [Modem]
VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:5B:6B:56:58
Networking Dns Servers: 192.168.0.1
205.171.3.26
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Port Mouse (IntelliPoint)
Unknown Device
USB Root

bookworm · #**7390** 11-10-2008, 07:00 PM

Quote:

Originally Posted by Kez

Hmm is this it? It's marked as SNR which i assume is serial number, right?

3788730617

this is the driver from Fujitsu http://www.fujitsu-siemens.co.uk/support/downloads.html

select
Windows XP
Windows XP
Device Drivers
First in list ALC201/65x

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7391** 11-10-2008, 07:29 PM

Quote:

Originally Posted by PC_Helpless

Thx for your effort.

just a thought, check this out http://www.tymes.net/swenum/fix-swenum0.htm

bookworm · #**7392** 11-10-2008, 07:39 PM

Quote:

Originally Posted by SimoneJ

Hey I have a Dell Inspiron E1505...my comp just stopped playing sound...any help is appreciated

Computer:
Operating System Microsoft Windows XP Media Center Edition
Motherboard:
CPU Type Mobile DualCore Intel Pentium M, 1600 MHz (12 x 133)
Motherboard Name Dell MM061
Motherboard Chipset Intel Calistoga i945GM/PM
System Memory 1014 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (07/28/06)
Communication Port Bluetooth Communications Port (COM4)

Display:
Video Adapter Mobile Intel(R) 945GM Express Chipset Family (224 MB)
Video Adapter Mobile Intel(R) 945GM Express Chipset Family (224 MB)
Monitor Plug and Play Monitor [NoDB]
Monitor Plug and Play Monitor [NoDB]
Monitor Plug and Play Monitor [NoDB]

Multimedia:
Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1]

fist check this to see if default driver is correct

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Your Inspiron can have one of 2 drivers, see here http://support.euro.dell.com/support...RONI6400/E1505

forst install the Intel Chipset driver - then Restart your comp

if you are sure you have SigmaTel then install the driver again

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7393** 11-10-2008, 07:47 PM

Quote:

Originally Posted by Croco

I need your assistance, please. I have a K8V-X SE motherboard, on which I've been trying to install a sound driver for about 2 days now. there seems to be a problem. I tried on the ASUS oficial site, selected my motherboard type there and downloaded the ACPI driver they gave me but to no avail. Then I tried the other way around. I installed a system "diagnose" program [AIDA32] with which I tried to identify the driver I need. Again I couldn't do nothing.
While trying to locate a suitable site that would allow me to download this driver I cam across this forum, so here I am, asking for help. Do you have any ideas on how I could fix this, please? I would very much apreciate it, thank you.

go here to Asus http://support.asus.com.tw/download/...Language=en-us
input OS click Search

audio is Soundmax listed under Audio, if it does not work you may need to install the chipset, this is listed under Others and is the Via 4 in 1 driver package

soundmax can be picky to install

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7394** 11-10-2008, 07:51 PM

Quote:

Originally Posted by mangel993

I don't have any sound coming from my computer anymore except it beeps every now and then. When I checked the device manager, under Other Devices, Multimedia Audio Controller had a big yellow question mark in front of it.

Here is the info on my computer:
Dell Computer Corporation Dimension 2400
System Service Tag: 9CT3J41 (support for this PC)
Chassis Serial Number: 9CT3J41
Enclosure Type: Space-saving
Windows XP Professional Service Pack 3 (build 2600)

I would really appreciate it if someone could help me out to get the sound back on my computer. Thanks

drivers here at Dell - audio is ADI 198x http://support.euro.dell.com/support...id=-1&impid=-1

this driver will only work if your audio plugs are on the I/O plate – see example here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7395** 11-10-2008, 07:57 PM

Quote:

Originally Posted by Shalin

HERE IS the BELARC Summary ... PLEASE HELP

Computer Profile Summary
Computer Name: Recp (in AUTOWINGS) — main
Profile Date: 09 November 2008 15:43:54
Advisor Version: 7.2x
Windows Logon: shalin

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: 845GL-W83637F
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/25/2004
Drives Memory Modules c,d
10.24 Gigabytes Usable Hard Drive Capacity
6.41 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8527B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST310212A [Hard drive] (10.24 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 10.24 GB 6.41 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
shalin 09/11/2008 15:25:13 (admin)
local system accounts
Administrator never (admin)
Guest 08/11/2008 16:16:09
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Epson EX-1000 on \\PC1\SRPRN
Epson EX-1000 on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M781p [Monitor] (14.9"vis, s/n 7C051187B02S, August 2001)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Communications Other Devices

NETGEAR WG311v3 802.11g Wireless PCI Adapter
primary Auto IP Address: 10.0.0.3 / 24
Gateway: 10.0.0.1
Dhcp Server: 10.0.0.1
Physical Address: 00:18:4D:70:AB:2C
SiS 900 PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0D:87:FA:B2:3D

Networking Dns Server: 10.0.0.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft Serial Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1229 [VPS 081010-0] Version 4.8.1229
Realtime File Scanning Off

not showing the board, Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml