Multimedia Audio Controller Problems

11-29-2008, 09:23 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by rycool20
I'm having a similar problem to everyone here, I get the "Multimedia Audio Driver" question mark, I just can't seem to find the right driver.
Here are my specs:
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Gateway E-4000 4000828
System Serial Number: 0029526257
Chassis Serial Number: 0029526257
Enclosure Type: Desktop
Processor a
Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA81583-303
Serial Number: ABRG30234808
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
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audio driver here at gateway http://support.gateway.com/support/d...s=Windows%20XP
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-30-2008, 04:02 AM
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Join Date: Nov 2008
Posts: 8
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Quote:
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Originally Posted by bookworm
soundmax audio driver here at Asus http://support.asus.com.tw/download/...Language=en-us
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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when i go on to that page i havent a clue what to download because it tells me to select my operating system and then it comes up with this.

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11-30-2008, 08:04 AM
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Registered User
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Join Date: Nov 2008
Location: Leicestershire, England
Posts: 3
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Quote:
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Originally Posted by bookworm
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Hi, the link is incomplete as there are are red cross boxes, on the page.
If I click on them it just takes me to the home page, sorry to be a pain, any other ideas, Cheers. 
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11-30-2008, 12:34 PM
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Registered User
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Join Date: Nov 2008
Posts: 1
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Someone Plz Help! No Sound!!!
I just installed Win XP home and lost my audio driver in the process. I am running a dell 2350 and have installed all other drivers. When i downloaded the right audio driver from dell and attempted to install it says i must open not save this file. but it only says SAVE or Cancel. Not like all the other drivers that give me the option to OPEN. I went to save any ways and when i go to run setup it gives me an error...error installing iKernel.exe  0x10000).
Someone plz help. i have tried to update driver from device manager but it cannot find it.
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11-30-2008, 01:22 PM
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Registered User
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Join Date: Nov 2008
Posts: 2
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Ive just started an account on here so i could ask for help, you see I have a problem with my multimedia audio controller and cant get any sound! when i go onto windows media player it comes up saying i dont have a sound device installed when i have one installed. I have tried redownloading windows media player but still no sound.
Also When i try to install the controller it says that it cannot find the software. i think this may of been because my PC was recently of full capacity of memory, so i decided to delete everything i dont need and i think i might have deleted the software and device by accident.
i used the belarc advisor and here were the results:
Operating System
Windows XP Home Edition Service Pack 3 (build 2600)
System Model
eMachines, Inc. Imperial Revision 0.90
Enclosure Type: Other
Main Circuit Board b
Board: TriGem Computer, Inc. Imperial 1.09
BIOS: Phoenix 6.00 03/31/2003
Proccessor
2.30 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
128 kilobyte tertiary memory cache
Memory Modules
510 Megabytes Installed Memory
Drives
80.02 Gigabytes Usable Hard Drive Capacity
42.15 Gigabytes Hard Drive Free Space
HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
USB DISK 2.0 USB Device (4.06 GB) -- drive 1
WDC WD800AB-22CBA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAA52132046, rev 04.07B04, SMART Status: Healthy
Controllers
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port
Other Devices
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Logitech PS/2 Keyboard
Logitech-compatible Mouse PS/2
USB 2.0 Root Hub
USB Mass Storage Device
Display
Intel(R) 82845G Graphics Controller [Display adapter]
XXE 15.4 [Monitor] (17.1"vis, July 2007)
Bus Adapters
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
USB Root Hub (3x)
it may be bit 2 much info, but i hope it helps...
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11-30-2008, 06:03 PM
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Registered User
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Join Date: Nov 2008
Posts: 1
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same problem
Hi I have to same problem as them and I dont know how to fix it.
I have a Dell XPS 400 and I am using JBL DUET speakers
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11-30-2008, 09:01 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by UnitedAs1
when i go on to that page i havent a clue what to download because it tells me to select my operating system and then it comes up with this.

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try the XP driver
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-30-2008, 09:11 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by event horizon
Hi, the link is incomplete as there are are red cross boxes, on the page.
If I click on them it just takes me to the home page, sorry to be a pain, any other ideas, Cheers. 
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had another look it's Realtek ALC655 go here http://www.realtek.com.tw/downloads/...tDown=false#AC
Click I Accept – wait for site to reload – click Next
Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-30-2008, 09:14 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by Lewy121
Ive just started an account on here so i could ask for help, you see I have a problem with my multimedia audio controller and cant get any sound! when i go onto windows media player it comes up saying i dont have a sound device installed when i have one installed. I have tried redownloading windows media player but still no sound.
Also When i try to install the controller it says that it cannot find the software. i think this may of been because my PC was recently of full capacity of memory, so i decided to delete everything i dont need and i think i might have deleted the software and device by accident.
i used the belarc advisor and here were the results:
Operating System
Windows XP Home Edition Service Pack 3 (build 2600)
System Model
eMachines, Inc. Imperial Revision 0.90
Enclosure Type: Other
Main Circuit Board b
Board: TriGem Computer, Inc. Imperial 1.09
BIOS: Phoenix 6.00 03/31/2003
Proccessor
2.30 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
128 kilobyte tertiary memory cache
Memory Modules
510 Megabytes Installed Memory
Drives
80.02 Gigabytes Usable Hard Drive Capacity
42.15 Gigabytes Hard Drive Free Space
HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
USB DISK 2.0 USB Device (4.06 GB) -- drive 1
WDC WD800AB-22CBA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAA52132046, rev 04.07B04, SMART Status: Healthy
Controllers
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port
Other Devices
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Logitech PS/2 Keyboard
Logitech-compatible Mouse PS/2
USB 2.0 Root Hub
USB Mass Storage Device
Display
Intel(R) 82845G Graphics Controller [Display adapter]
XXE 15.4 [Monitor] (17.1"vis, July 2007)
Bus Adapters
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
USB Root Hub (3x)
it may be bit 2 much info, but i hope it helps...
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go here these are the drivers for your emachine motherboard http://www.e4allupgraders.info/dir1/...ownloads.shtml
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-30-2008, 09:18 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by kalanh
I just installed Win XP home and lost my audio driver in the process. I am running a dell 2350 and have installed all other drivers. When i downloaded the right audio driver from dell and attempted to install it says i must open not save this file. but it only says SAVE or Cancel. Not like all the other drivers that give me the option to OPEN. I went to save any ways and when i go to run setup it gives me an error...error installing iKernel.exe  0x10000).
Someone plz help. i have tried to update driver from device manager but it cannot find it.
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this is the driver http://support.euro.dell.com/support...3&fileid=67126
install this way, useing the If No Setup File method
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it ( make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-30-2008, 09:25 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by julian1313
Hi I have to same problem as them and I dont know how to fix it.
I have a Dell XPS 400 and I am using JBL DUET speakers
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drivrs hre at Dell http://support.euro.dell.com/support...ION%20400/9150
3 audio drivers listed
I/O plate - Sigmatel
Expansion slot - Creative Sound Blaster
I/O plate - click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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12-01-2008, 05:06 AM
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Registered User
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Join Date: Dec 2008
Posts: 1
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First result on Google, you must be doing something right.
Here's what Belarc had to say:
EDIT: I'd love to edit this to make it easier, but I don't understand half of it.
Quote:
Operating System
Windows XP Professional Service Pack 2 (build 2600)
Processor
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board
Board: Gigabyte Technology Co., Ltd. K8T800-8237
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F6 05/20/2004
Drives
217.45 Gigabytes Usable Hard Drive Capacity
56.72 Gigabytes Hard Drive Free Space
LITE-ON DVDRW LH-20A1P [CD-ROM drive]
SONY DVD-ROM DDU1612 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
SAMSUNG SP0842N [Hard drive] (80.03 GB) -- drive 1, s/n S0DWJ1HL900288, rev BH100-45, SMART Status: Healthy
WDC WD1600JB-00EVA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WCAEK1346605, rev 15.05R15, SMART Status: Healthy
Multimedia
Realtek AC'97 Audio for VIA (R) Audio Controller
Standard Game Port
Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
USB Root Hub (5x)
Sansa e260
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Some information was removed, due to person belief of uselessness.
Last edited by XenophunK : 12-01-2008 at 05:22 AM.
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12-02-2008, 12:05 AM
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Registered User
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Join Date: Dec 2008
Posts: 2
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multimedia audio controller
I re installed windows on my XP. Everything works except I have the yellow question mark next to the multi media audio controller in the device manager and no sound. I have gone to the Dell site and entered my service tag, but the drivers there did not install- the message is "Set up could not detect Sound Blaster Audio Card, no Sound Blaster Audio card".
I went to belarc and here is info on my computer's system
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 4600i
System Service Tag: 1LXKW31 (support for this PC)
Chassis Serial Number: 1LXKW31
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0N2828
Serial Number: ..CN481113A600VJ.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A07 11/06/2003
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
143.54 Gigabytes Hard Drive Free Space
HL-DT-ST RW/DVD GCC-4480B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 5JS52D99, rev 8.16, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 512 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 160.03 GB 143.54 GB free
Network Drives
None detected
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
HP Officejet 6200 series on USB001
HP Officejet 6200 series fax on USB001
NVIDIA GeForce FX 5200 (Dell) [Display adapter]
DELL E773c [Monitor] (15.7"vis, s/n 6418039D3049, September 2003)
Bus Adapters Multimedia None detected
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller
Under multimedia- it shows none detected.
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12-02-2008, 08:20 AM
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Registered User
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Join Date: Dec 2008
Posts: 1
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Multimedia Ausio Controller problem
I am having the same problem. I have no speakers and my computer keeps making a beeping noise when I turn it on. Information about my computer:
emachines T2984
Intel Celeron D Processor 340
80GB Hard Drive
CD-RW
512 MB
Serial No: QAW48 703 00240
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12-02-2008, 04:34 PM
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Registered User
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Join Date: Nov 2008
Location: Leicestershire, England
Posts: 3
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Quote:
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Originally Posted by bookworm
had another look it's Realtek ALC655 go here http://www.realtek.com.tw/downloads/...tDown=false#AC
Click I Accept – wait for site to reload – click Next
Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.
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Hi, me again, it wouldn't download , but I've just found the original driver discs, that came with the computer, and yes one of them has the relevant realtek driver on it, oops, my bad!
So all working again now.
Thanks so much for your effort, your a star! 
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