Multimedia Audio Controller Problems

03-14-2006, 02:11 PM
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Registered User
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Join Date: Mar 2006
Posts: 3
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Help, dreaded multimedia audio controller
hello, could someone please help me. I havent had sound for weeks. (system sounds and regular sounds)Everything checks out on my computer except the multimedia audio controller. it has a yellow exclamation point beside the icon. it says i dont have an updated driver, the only problem is i dont know how to get them. i tried the resource cd that should contain all my drivers but it says that driver was not found.
Dell Inc. Dimension 8400
System Service Tag: 3J6H061
Chassis Serial Number: 3J6H061
- if somebody could help me it would be greatly appreciated
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03-14-2006, 07:06 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
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Quote:
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Originally Posted by nickmaul
hello, could someone please help me. I havent had sound for weeks. (system sounds and regular sounds)Everything checks out on my computer except the multimedia audio controller. it has a yellow exclamation point beside the icon. it says i dont have an updated driver, the only problem is i dont know how to get them. i tried the resource cd that should contain all my drivers but it says that driver was not found.
Dell Inc. Dimension 8400
System Service Tag: 3J6H061
Chassis Serial Number: 3J6H061
- if somebody could help me it would be greatly appreciated
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This is the link to all drivers for your system from Dell http://support.euro.dell.com/support...os=WW1&osl=EN#
2 drivers shown one an onboard that's the ADI and another for Soundblaster which is a sound card,I'd try the ADI udio driver first
Set a System Restore Point before installing any drivers just in case
Hope this helps 
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-15-2006, 09:18 AM
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Join Date: Mar 2006
Posts: 3
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first thing i did was set a system restore.when i got the driver i tried to update it from where it says the multimedia audio controller with a (!) located in the device manager, and it wouldnt let me do it. so i installed it from where i saved it. the weird thing is after installing it, the multimedia audio controiller wasnt there anymore, it used to be under "other devices" in the device manager, now i cant find it and i still dont have any sound???
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03-15-2006, 09:27 AM
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Join Date: Mar 2006
Posts: 3
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ok please disregard that last post, that was for the adi driver when i have the soundblaster card. it lets me download and unzip the soundblaster driver but when i go to install it it says "setup did not detect the requred components, setup will exit" does that mean my sound card is not installed acoording to belarc i have soundblaster live 24 bit, it doesnt have an x beside it. im sooo confused
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03-15-2006, 01:12 PM
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Join Date: Mar 2006
Posts: 2
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i need help too
 i download the AC97 sound thing and my sound still doesn't work.
Can some one HELP me PLZ.
send the site to my hotmail badboy_4life_34@hotmail.
or post it PLZ
my sound card is ANALOG DEVICES AD 1980 @ INTEL 82801EB ICH5-AC97 AUDIO CONTROLLER
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03-15-2006, 03:44 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
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Quote:
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Originally Posted by nickmaul
ok please disregard that last post, that was for the adi driver when i have the soundblaster card. it lets me download and unzip the soundblaster driver but when i go to install it it says "setup did not detect the requred components, setup will exit" does that mean my sound card is not installed acoording to belarc i have soundblaster live 24 bit, it doesnt have an x beside it. im sooo confused
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Set aSystem Restore Point before installing driver just in case
Go back to Dell link and download and install the Chipset, Intel Software Installation Utility, when installed RESTART your computer, then install the Soundblaster audio again.
Hope this helps 
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-16-2006, 08:44 AM
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Join Date: Mar 2006
Posts: 2
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CAN SOme ONE HELP PLZ PLZ PLZ PLZZZZZZZZZZ
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03-16-2006, 08:53 AM
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Join Date: Feb 2006
Posts: 60
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whats your system model and manufacturer
PCI or Onboard?
OS?
Last edited by Komodo25 : 03-16-2006 at 08:58 AM.
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03-16-2006, 06:10 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
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Quote:
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Originally Posted by mumen2006
CAN SOme ONE HELP PLZ PLZ PLZ PLZZZZZZZZZZ
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get Belarc Advisor http://www.belarc.com/free_download.html ( free ) install, run then copy and paste the results may be able to identify the motherboard or the make and model
Hope this helps 
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-22-2006, 12:21 AM
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Join Date: Mar 2006
Posts: 6
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hi i just recently did a fresh install of xp and i have the same problems these people are having with the yellow question mark over audio =( i used the program you posted and here's the results:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: 845PE-ITE8712
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 11/08/2002
Drives Memory Modules c,d
440.06 Gigabytes Usable Hard Drive Capacity
304.89 Gigabytes Hard Drive Free Space
PIONEER DVD-RW DVR-103 [CD-ROM drive]
SONY DVD RW DRU-800A [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD1200JB-75CRA0 [Hard drive] (120.00 GB) -- drive 0, s/n WD-WMA8C2791130, rev 16.06V16, SMART Status: Healthy
WDC WD3200JB-00KFA0 [Hard drive] (320.07 GB) -- drive 1, s/n WD-WMAMR1447155, rev 08.05J08, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 119.99 GB 111.45 GB free
d: (NTFS on drive 1) 320.07 GB 193.44 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Manny 3/22/2006 12:44:47 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 Ti 4200 [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Lucent Win Modem
DAVICOM 9102-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.96 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:50:2C:05:F8:9A
SMC EZ Card 10/100 PCI (SMC1211TX)
Networking Dns Server: 192.168.1.254
Logitech QuickCam Express
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 03/14/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB905915-IE6SP1-20051122.175908 - Critical (details...)
Q885250 - Critical (details...)
Q887472 - Moderate (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
passed verification KB905915-IE6SP1-20051122.175908 on 3/21/2006 (details...)
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player 8
SP0
passed verification KB911565 on 3/21/2006 (details...)
Windows Media Player 9
SP0
passed verification KB911565 on 3/22/2006 (details...)
Windows Media Player
SP0
passed verification KB911564 on 3/21/2006 (details...)
Windows XP
SP2
no verification data KB811113[SP] on 3/22/2006 (details...)
SP3
passed verification KB873339 on 3/22/2006 (details...)
passed verification KB885835 on 3/22/2006 (details...)
passed verification KB885836 on 3/22/2006 (details...)
passed verification KB888113 on 3/22/2006 (details...)
passed verification KB888302 on 3/22/2006 (details...)
passed verification KB890046 on 3/22/2006 (details...)
passed verification KB890859 on 3/22/2006 (details...)
passed verification KB891781 on 3/22/2006 (details...)
Windows XP
SP3 (continued)
passed verification KB893756 on 3/22/2006 (details...)
passed verification KB893803V2 on 3/21/2006 (details...)
passed verification KB896358 on 3/22/2006 (details...)
passed verification KB896422 on 3/22/2006 (details...)
passed verification KB896423 on 3/22/2006 (details...)
passed verification KB896424 on 3/22/2006 (details...)
passed verification KB896428 on 3/22/2006 (details...)
passed verification KB898461 on 3/21/2006 (details...)
passed verification KB899587 on 3/22/2006 (details...)
passed verification KB899591 on 3/22/2006 (details...)
passed verification KB900725 on 3/22/2006 (details...)
passed verification KB901017 on 3/22/2006 (details...)
passed verification KB901214 on 3/22/2006 (details...)
passed verification KB902400 on 3/22/2006 (details...)
passed verification KB904706 on 3/22/2006 (details...)
passed verification KB905414 on 3/22/2006 (details...)
passed verification KB905749 on 3/22/2006 (details...)
passed verification KB908519 on 3/22/2006 (details...)
passed verification KB910437 on 3/22/2006 (details...)
passed verification KB911927 on 3/22/2006 (details...)
passed verification KB912919 on 3/22/2006 (details...)
passed verification KB913446 on 3/22/2006 (details..
can you please help me to find the drivers i need to get audio again? thank you so much
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03-22-2006, 12:22 AM
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Registered User
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Join Date: Mar 2006
Posts: 6
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i forgot to add its a custom made pc with windows xp SP2 home edition
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03-22-2006, 04:13 AM
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Registered User
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Join Date: Nov 2005
Posts: 14
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I think you can finally help me with my problem...
MY info is...
Serial Key = BEL1WWOJ
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: i845PE-W83627
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/14/2004
Drives Memory Modules c,d
61.49 Gigabytes Usable Hard Drive Capacity
44.96 Gigabytes Hard Drive Free Space
DVDRW 1008IB [CD-ROM drive]
LITE-ON DVD SOHD-16P9S [CD-ROM drive]
Maxtor 6Y060L0 [Hard drive] (61.49 GB) -- drive 0, s/n Y2129PFC, rev YAR41KW0, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 61.49 GB 44.96 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kareem LeGrand 3/20/2006 5:42:25 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
HP Deskjet 3740 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
RADEON 9200 PRO SEC Family (Microsoft Corporation) [Display adapter]
COMPAQ MV940 [Monitor] (17.7"vis, May 2000)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
primary Auto IP Address: 192.168.2.4 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:04:5A:81:E6:1F
Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Printing Support
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03-22-2006, 02:22 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
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Quote:
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Originally Posted by Kazmire15
I think you can finally help me with my problem...
MY info is...
Serial Key = BEL1WWOJ
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: i845PE-W83627
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/14/2004
Drives Memory Modules c,d
61.49 Gigabytes Usable Hard Drive Capacity
44.96 Gigabytes Hard Drive Free Space
DVDRW 1008IB [CD-ROM drive]
LITE-ON DVD SOHD-16P9S [CD-ROM drive]
Maxtor 6Y060L0 [Hard drive] (61.49 GB) -- drive 0, s/n Y2129PFC, rev YAR41KW0, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 61.49 GB 44.96 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kareem LeGrand 3/20/2006 5:42:25 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
HP Deskjet 3740 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
RADEON 9200 PRO SEC Family (Microsoft Corporation) [Display adapter]
COMPAQ MV940 [Monitor] (17.7"vis, May 2000)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
primary Auto IP Address: 192.168.2.4 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:04:5A:81:E6:1F
Networking Dns Server: 192.168.2.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Printing Support
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It's not giveing the motherboard maker, get Everest http://www.softpedia.com/get/System/...-Edition.shtml
copy and paste My Computer/Summary it may give the moherboard maker, intel do 3 boards 845PE and all have same sound, but would just like to be sure
Cheers 
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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03-22-2006, 02:25 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,279
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Quote:
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Originally Posted by Manny91681
i forgot to add its a custom made pc with windows xp SP2 home edition
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It's not giveing me the motherboard maker, Intel do 3 845PE boards all with same onboard sound, get Everest, http://www.softpedia.com/get/System/...-Edition.shtml
copy and paste My Computer/Summary just want to be sure of sound driver.
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

03-22-2006, 04:03 PM
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Registered User
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Join Date: Mar 2006
Posts: 6
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Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MANNY-XBQ7C08EH
User Name Manny
Motherboard
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Soyo P4I 845PE (Lite) (6 PCI, 1 AGP, 3 DIMM, Audio, LAN)
Motherboard Chipset Intel Brookdale i845PE
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Award (11/08/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)
Display
Video Adapter NVIDIA GeForce4 Ti 4200 (128 MB)
3D Accelerator nVIDIA GeForce4 Ti 4200
Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]
Storage
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD3200JB-00KFA0 (298 GB, IDE)
Disk Drive WDC WD1200JB-75CRA0 (111 GB, IDE)
Optical Drive PIONEER DVD-RW DVR-103 (DVD:2x/1x/4x, CD:8x/4x/24x DVD-RW)
Optical Drive SONY DVD RW DRU-800A (DVD+R9:4x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 114426 MB (106070 MB free)
D: (NTFS) 305242 MB (184475 MB free)
Total Size 409.8 GB (283.7 GB free)
Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network
Network Adapter DAVICOM 9102-Based PCI Fast Ethernet Adapter (192.168.1.96)
Modem Lucent Win Modem
Peripherals
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Logitech QuickCam Express
i found my driver btw ^^ the everest program showed me the soyo website which is my motherboard and they had the audio drivers for my motherboard, thank you so much ^^ your a life saver!!!
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