Multimedia Audio Controller Problems

bookworm · #**7876** 01-13-2009, 06:54 PM

Quote:

Originally Posted by irishfighter

I have the same problem, here's my info:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Computer Corporation Dimension 4600
System Service Tag: HJMZ331 (support for this PC)
Chassis Serial Number: HJMZ331
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 02Y832
Serial Number: ..CN4811135106KJ.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 05/07/2003
Drives Memory Modules c,d
39.96 Gigabytes Usable Hard Drive Capacity
34.84 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-248F [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]

WDC WD400BB-75DEA0 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WMAD1A018331, rev 05.03E05, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'CHANNEL A DIMM 0' has 128 MB
Slot 'CHANNEL B DIMM 0' has 128 MB
Slot 'CHANNEL A DIMM 1' has 128 MB
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.96 GB 34.84 GB fre

4 audio drivers 1 onboard and 3 sound cards
http://support.euro.dell.com/support...id=-1&impid=-1

I/O plate - ADI 198x driver
Expansion slot 1 of the 3 sound blaster drivers
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7877** 01-13-2009, 07:03 PM

Quote:

Originally Posted by sevikammarko

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MARKO-BBCDE1666
User Name Marko

Motherboard:
CPU Type AMD Athlon XP, 1666 MHz (12.5 x 133) 2000+
Motherboard Name ECS K7VTA3 v5 (5 PCI, 1 AGP, 1 CNR, 3 DDR DIMM, Audio)

Motherboard Chipset VIA VT8367 Apollo KT333
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Award (12/03/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX 440 with AGP8X (64 MB)
Video Adapter NVIDIA GeForce4 MX 440 with AGP8X (64 MB)
3D Accelerator nVIDIA GeForce4 MX 440 with AGP8X
Monitor Proview 787 Pure Flat [17" CRT] (FAYJ340148897)

Multimedia:
Audio Adapter Creative SB0090 Audigy Player Sound Card
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage:
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6E040L0 (40 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive Toshiba USB 2.0 Ext. HDD USB Device (372 GB, USB)
Optical Drive TEAC CD-W552E (52x/24x/52x CD-RW)
Optical Drive Toshiba USB 2.0 CD-ROM USB Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 10001 MB (4472 MB free)
D: (NTFS) 29196 MB (1727 MB free)
G: (FAT32) 381435 MB (188221 MB free)
Total Size 410.8 GB (189.9 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter VIA PCI 10/100Mb Fast Ethernet Adapter (89.205.49.98)
Modem SoftV92 Data Fax Modem

Peripherals:
Printer HP LaserJet 1100 (MS)
Printer Send To OneNote 2007
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device USB Mass Storage Device

there, tnx !!! and there is it : VIA AC'97 Enhanced Audio Controller <--- this shit is not passing the windows testing logo...but i cant find another driver, and i go continue anyway, and it makes trouble !!!
salute

looks like you have a Creative sound card installed - this is the driver
http://support.creative.com/Products...=Sound+Blaster

your audio plugs will be in an expansion slot - see here http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7878** 01-13-2009, 07:05 PM

Quote:

Originally Posted by CharMcF

Hey, im having the same, very frustrating, problem with the sound on my computer. I think i managed to uninstall my sound software (?) and now i keep getting a message about multimedia audio controller. Please can you help? After looking over a few of the other posts i think ive got the info you need -
Operating System
Windows XP Professional Service Pack 3 (build 2600)

System Model
Acer TravelMate 2300 Rev 1
System Serial Number: LXT560606243502755EM01
Chassis Serial Number: LXT560606243502755EM01
Enclosure Type: Notebook

Main Circuit Board
Board: Acer TravelMate 2300 Rev 1.0
Serial Number: LXT560606243502755EM01
Bus Clock: 400 megahertz
BIOS: ACER 3A07 08/03/2004

If you need anymore info just let me know, any help would be greatly appreciated :-D
Thanks,
Charlotte

audio driver here at Acer http://support.acer-euro.com/drivers...k/tm_2300.html

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7879** 01-13-2009, 07:07 PM

Quote:

Originally Posted by captcidd

same sound problom hear seys i have no driver for the multimeda audio controller i used belarc advisor like you seid and hers the specs
System Model
MICRO-STAR INTERNATIONAL CO., LTD MS-7312 1.00
Enclosure Type: Desktop
Main Circuit Board
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7312 1.00
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD V1.2 01/25/2007
if you can help id be very happy and if you need more info let me know

audio driver here at MSI http://global.msi.com.tw/index.php?f...1&prod_no=1104

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7880** 01-13-2009, 07:32 PM

Quote:

Originally Posted by yellowarmy

just the same as anyone on here lost me sound drivers and graphics drivers

wont post any more drivel up on here as u prob heard it a hundred times

so heres the everest motherboard thingy you require first

thanks to all that help in this message cheers

--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

Version EVEREST v4.60.1500
Benchmark Module 2.3.237.0
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer ANONYMOUS
Generator Owner
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-01-07
Time 22:49

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC (Mobile)
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
Internet Explorer 7.0.5730.13 (IE 7.0)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ANONYMOUS
User Name Owner
Logon Domain ANONYMOUS
Date / Time 2009-01-07 / 22:49

Motherboard:
CPU Type Mobile Intel Pentium M 750, 1866 MHz (14 x 133)
Motherboard Name TOSHIBA PORTEGE S100
Motherboard Chipset Mobile Intel Alviso i915PM
System Memory 512 MB (DDR2-533 DDR2 SDRAM)
DIMM3: Hynix HYMP564S64P6-C4 512 MB DDR2-533 DDR2 SDRAM (5-4-4-12 @ 266 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Toshiba (09/29/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter nVIDIA GeForce Go 6200 TE / 6600 TE
3D Accelerator nVIDIA GeForce Go 6200 TE / 6600 TE

Multimedia:
Audio Adapter Analog Devices AD1981B(L) @ Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Intel(R) 82801FBM SATA AHCI Controller
Disk Drive FUJITSU MHT2080BH (80 GB, 5400 RPM, SATA)
Disk Drive USB Flash Memory USB Device (980 MB, USB)
Disk Drive WDC WD12 00BEVS-26RST0 USB Device (111 GB, USB)
Optical Drive MATSHITA UJDA765 DVD/CDRW
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (71760 MB free)
F: (NTFS) 60000 MB (47014 MB free)
G: (NTFS) 54470 MB (53820 MB free)
Total Size 186.3 GB (168.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address 192.168.2.4
Primary MAC Address 00-15-00-26-B6-93
Network Adapter Intel(R) PRO/Wireless 2915ABG Network Connection (192.168.2.4)
Network Adapter Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
Modem TOSHIBA Software Modem

Peripherals:
Printer Microsoft XPS Document Writer
FireWire Controller Texas Instruments OHCI Compliant IEEE 1394 Host Controller (PHY: TI TSB41AB1/2)
Infrared Controller Infrared Port
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-1]
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

DMI:
DMI BIOS Vendor TOSHIBA
DMI BIOS Version Version 1.50
DMI System Manufacturer TOSHIBA
DMI System Product PORTEGE S100
DMI System Version PPS10E-01T019EN
DMI System Serial Number Y5648347G
DMI System UUID F1C2CE80-E5F41960-8010D401-95648347
DMI Motherboard Manufacturer TOSHIBA
DMI Motherboard Product Portable PC
DMI Motherboard Version Version A0
DMI Motherboard Serial Number $$C05X61R6
DMI Chassis Manufacturer TOSHIBA
DMI Chassis Version Version 1.0
DMI Chassis Serial Number 00000000
DMI Chassis Asset Tag 0000000000
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 2 / 1

go here to Toshiba http://www.csd.toshiba.com/cgi-bin/t...p?nav=Download

Portables - Portege - S100-S1132 - click GO

dropdown list - Win XP SP2 - Category - Display + Audio

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Stakeouttoo · #**7881** 01-13-2009, 07:49 PM

Quote:

Originally Posted by bookworm

first try a System Restore to before the XP update - if not possible try to Restore to before you installed the audio drivers.

before I send you to Intel can you give the model or serial number for your gateway comp

forgot to mention.. tried System Restore multiple times back as far as a week.. would not let me restore it.. I just re-installed the audio drivers tonite

here's the PC info

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Gateway
System Model E-4100
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2792 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2793 Mhz
BIOS Version/Date Intel Corp. BF86510A.15A.0043.P07.0308011434, 8/1/2003
SMBIOS Version 2.3
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys

chevysgirl49095 · #**7882** 01-13-2009, 07:50 PM

hello can someone please help me i have been trying for the last week to get my sound to work and cant here are some of my settings

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4M800CE-8237
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/05/2005
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
75.38 Gigabytes Hard Drive Free Space

COMBO 52X32X52X [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Maxtor 4R080J0 [Hard drive] (81.96 GB) -- drive 0, s/n R213PLCE, rev RAMB1TU0, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

h: (NTFS on drive 0) 81.95 GB 75.38 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
susan 1/13/2009 4:04:24 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller ATI Radeon 9550 / X1050 Series [Display adapter]
ATI Radeon 9550 / X1050 Series Secondary [Display adapter]
HSD AG191 [Monitor] (19.1"vis, s/n 732HT1AY03046, August 2007)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller USB Audio Device
Communications Other Devices

Linksys Wireless-G PCI Adapter
primary Auto IP Address: 192.168.1.103 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:18:F8:B0:E6:06
VIA Rhine II Fast Ethernet Adapter

Networking Dns Servers: 24.247.15.53
24.247.24.53
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (3x)
Zoom 2.0 Webcam
HID Keyboard Device
HID-compliant mouse
USB Composite Device (2x)
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q958687 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
WGA
SP0
KB892130 on 1/11/2009 (details...)
Windows Media Player
KB952069_WM9 (details...)
SP0
KB952069_WM9 on 1/9/2009 (details...)
Windows XP
SP0
KB938127-IE7 on 1/10/2009 (details...)
KB938127-V2-IE7 on 1/10/2009 (details...)
KB956390-IE7 on 1/9/2009 (details...)
KB958215-IE7 on 1/9/2009 (details...)
KB960714-IE7 on 1/10/2009 (details...)
SP3
KB936929[SP] on 1/10/2009 (details...)
SP4
KB938464 on 1/10/2009 (details...)
KB946648 on 1/10/2009 (details...)
KB950762 on 1/10/2009 (details...)
KB950974 on 1/10/2009 (details...)
KB951066 on 1/10/2009 (details...)
KB951376-V2 on 1/10/2009 (details...)
KB951698 on 1/10/2009 (details...)
KB951748 on 1/13/2009 (details...)
Windows XP
SP4 (continued)
KB951978 on 1/11/2009 (details...)
KB952287 on 1/10/2009 (details...)
KB952954 on 1/10/2009 (details...)
KB954211 on 1/10/2009 (details...)
KB954459 on 1/11/2009 (details...)
KB954600 on 1/10/2009 (details...)
KB955069 on 1/10/2009 (details...)
KB955839 on 1/9/2009 (details...)
KB956391 on 1/9/2009 (details...)
KB956802 on 1/10/2009 (details...)
KB956803 on 1/10/2009 (details...)
KB956841 on 1/10/2009 (details...)
KB957095 on 1/10/2009 (details...)
KB957097 on 1/10/2009 (details...)
KB958215 on 1/9/2009 (details...)
KB958644 on 1/10/2009 (details...)
KB960714 on 1/9/2009 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 1/9/2009 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 1/9/2009 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 01/13/2009 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor c4b22fd2
Microsoft - Internet Explorer 92318-600-0015627-65483
Microsoft - WebFldrs XP 12345-111-1111111-60470
Microsoft - Windows XP Home Edition 76477-OEM-0015627-65483 (Key: FGF4H-BCBV7-BJYY6-7TTHQ-7Y24W)e

Software Versions (mouse over * for details, click * for location) [Back to Top]
ATI External Event Utility for Windows Version 6.14.10.4178 *
AVG Internet Security Version 8.0.0.200 *
Belarc, Inc. - Advisor Version 7.2x *
CCleaner Version 1.26.0218 *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
Disk Cleaner Version 1.4.0a *
GEMTEKS WLService Version 1, 0, 0, 4 *
LimeWire Version 1, 0, 0, 2 *
Microsoft (R) Windows Script Host Version 5.7.0.18066 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16762 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512 * Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft(R) Windows Media Player Version 9.00.00.4503 *
MySpaceIM Version 1.0.789.0 *
Safer Networking Limited - SpyBot-S&D Version 1, 4, 0, 3 *
SnapTrap Application Version 1, 0, 1, 6 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U11 Version 6.0.110.3 *
WinZip Version 12.0 (8252) *
Wireless Network Monitor *
Yahoo! Messenger Version 9,0,0,2034 *

bookworm · #**7883** 01-13-2009, 08:03 PM

Quote:

Originally Posted by Stakeouttoo

forgot to mention.. tried System Restore multiple times back as far as a week.. would not let me restore it.. I just re-installed the audio drivers tonite

here's the PC info

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Gateway
System Model E-4100
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2792 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2793 Mhz
BIOS Version/Date Intel Corp. BF86510A.15A.0043.P07.0308011434, 8/1/2003
SMBIOS Version 2.3
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys

i need the model or serial number get Belarc, copy and paste the report but leave out the software license and win update section
http://www.belarc.com/free_download.html

bookworm · #**7884** 01-13-2009, 08:04 PM

[quote=chevysgirl49095]hello can someone please help me i have been trying for the last week to get my sound to work and cant here are some of my settings

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4M800CE-8237
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/05/2005
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
75.38 Gigabytes Hard Drive Free Space

COMBO 52X32X52X [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Maxtor 4R080J0 [Hard drive] (81.96 GB) -- drive 0, s/n R213PLCE, rev RAMB1TU0, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

h: (NTFS on drive 0) 81.95 GB 75.38 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
susan 1/13/2009 4:04:24 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller ATI Radeon 9550 / X1050 Series [Display adapter]
ATI Radeon 9550 / X1050 Series Secondary [Display adapter]
HSD AG191 [Monitor] (19.1"vis, s/n 732HT1AY03046, August 2007)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller USB Audio Device
Communications Other Devices

Linksys Wireless-G PCI Adapter

not giving the motherboard Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

Stakeouttoo · #**7885** 01-13-2009, 08:06 PM

Quote:

Originally Posted by bookworm

need to be sure get Belarc, copy and paste the report but leave out the software license and win update section
http://www.belarc.com/free_download.html

sorry.. I missed this previous post...

here's the Belarc
--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: (in MSHOME) — Main
Profile Date: Tuesday, January 13, 2009 8:58:38 PM
Advisor Version: 7.2x
Windows Logon: Administrator

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway E-4100 4000820
System Serial Number: 0031914167
Chassis Serial Number: 0031914167
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D865GLC AAC27501-403
Serial Number: BTLC32803099
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.15A.0043.P07.0308011434 08/01/2003
Drives Memory Modules c,d
323.96 Gigabytes Usable Hard Drive Capacity
180.81 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
HL-DT-ST DVDRAM GSA-4040B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HP photosmart 7900 USB Device [Hard drive] -- drive 2
Maxtor 6Y160P0 [Hard drive] (163.93 GB) -- drive 0, s/n Y60HLQXE, rev YAR41VW0, SMART Status: Healthy
WDC WD1600AAJB-00WRA0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCAS22841220, rev 58.01H58, SMART Status: Healthy 2048 Megabytes Installed Memory

Slot 'J6G1' has 1024 MB
Slot 'J6G2' is Empty
Slot 'J6H1' has 1024 MB
Slot 'J6H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 163.92 GB 49.85 GB free
g: (NTFS on drive 1) 160.04 GB 130.96 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 1/13/2009 8:36:52 PM (admin)
local system accounts
ASPNET never
Guest 1/13/2009 4:30:44 PM
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on C:\WINNT\Capture
hp photosmart 1215 series on \\STAKEOUT2\Printer2
hp photosmart 7900 series on USB001
HP Photosmart C6100 series on PhotosmartC6100series
HP Photosmart C6100 series fax on PhotosmartC6100series

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce4 MX 440 (Gateway) [Display adapter]
Samsung SyncMaster [Monitor] (22.0"vis, s/n H9NQ605622, June 2008)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller Creative Game Port
Hauppauge WinTV PVR PCI II (Encoder)
SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW V.92 Voicemodem
Motorola USB Modem #3
Motorola USB Modem #4
Standard Modem

1394 Net Adapter #2
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:07:E9:4B

6:53

Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
APC Battery BackUP
American Power Conversion USB UPS
HID-compliant device (2x)
Microsoft eHome Infrared Transceiver
Microsoft eHome Remote Consumer Controls
USB Human Interface Device
Hewlett-Packard Scanjet 5470C
HP Photosmart C6100
HID Keyboard Device
Microsoft eHome Remote Control Keyboard keys
PS/2 Millennium Keyboard
HID-compliant mouse
photosmart 7900 series (DOT4PRINT)
eHome Infrared Receiver
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
Norton 360 Version 2007
Realtime File Scanning On

enjb · #**7886** 01-13-2009, 08:11 PM

im having same problem with my sound :'(

heres my comp info:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: SiS-661
Serial Number: UYD551208105
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/22/2005
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
20.14 Gigabytes Hard Drive Free Space

52X32COMBO [CD-ROM drive]
3.5" format removeable media [Floppy drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-00JHA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAMA2108547, rev 05.01C05, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 19.99 GB 119 MB free
d: (FAT32 on drive 0) 20.02 GB 20.02 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
nelson 1/13/2009 8:18:35 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller ATI Radeon X1050 [Display adapter]
ATI Radeon X1050 Secondary [Display adapter]
Compaq 16.3 [Monitor] (16.3"vis, December 1999)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.39 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:01:6C:B6:C0:70

Networking Dns Server: 192.168.1.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
USB Root Hub (3x)

bookworm · #**7887** 01-13-2009, 08:33 PM

[quote=Stakeouttoo]sorry.. I missed this previous post...

here's the Belarc
--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: (in MSHOME) — Main
Profile Date: Tuesday, January 13, 2009 8:58:38 PM
Advisor Version: 7.2x
Windows Logon: Administrator

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway E-4100 4000820
System Serial Number: 0031914167
Chassis Serial Number: 0031914167
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D865GLC AAC27501-403
Serial Number: BTLC32803099
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.15A.0043.P07.0308011434 08/01/2003
Drives Memory Modules c,d
323.96 Gigabytes Usable Hard Drive Capacity
180.81 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
HL-DT-ST DVDRAM GSA-4040B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HP photosmart 7900 USB Device [Hard drive] -- drive 2
Maxtor 6Y160P0 [Hard drive] (163.93 GB) -- drive 0, s/n Y60HLQXE, rev YAR41VW0, SMART Status: Healthy
WDC WD1600AAJB-00WRA0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCAS22841220, rev 58.01H58, SMART Status: Healthy 2048 Megabytes Installed Memory

Slot 'J6G1' has 1024 MB
Slot 'J6G2' is Empty
Slot 'J6H1' has 1024 MB
Slot 'J6H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 163.92 GB 49.85 GB free
g: (NTFS on drive 1) 160.04 GB 130.96 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 1/13/2009 8:36:52 PM (admin)
local system accounts
ASPNET never
Guest 1/13/2009 4:30:44 PM
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on C:\WINNT\Capture
hp photosmart 1215 series on \\STAKEOUT2\Printer2
hp photosmart 7900 series on USB001
HP Photosmart C6100 series on PhotosmartC6100series
HP Photosmart C6100 series fax on PhotosmartC6100series

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce4 MX 440 (Gateway) [Display adapter]
Samsung SyncMaster [Monitor] (22.0"vis, s/n H9NQ605622, June 2008)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller Creative Game Port
Hauppauge WinTV PVR PCI II (Encoder)
SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW V.92 Voicemodem
Motorola USB Modem #3
Motorola USB Modem #4
Standard Modem

1394 Net Adapter #2
Intel(R) PRO/100 VE Network Connection

go here to Gateway http://support.gateway.com/support/d...s=Windows%20XP

Motherboard - install the intel chipset - then RESTART your comp

audio 1 onboard and 1 sound card

I/O plate - Soundmax
Expansion slot - Sound Blaster
example of slots http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing EACH Driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Stakeouttoo · #**7888** 01-13-2009, 09:24 PM

Quote:

go here to Gateway http://support.gateway.com/support/d...s=Windows%20XP

Motherboard - install the intel chipset - then RESTART your comp

audio 1 onboard and 1 sound card

I/O plate - Soundmax
Expansion slot - Sound Blaster
example of slots http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing EACH Driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

did as you said.. d/l and installed the new INTEL chipset from the Gateway site.. still exactly the same problem... NO SOUND

any other suggestions are welcomed.. thanx

napsnsnacks · #**7889** 01-14-2009, 12:21 AM

I have the same (evidently very common!) problem, and was hoping for some help. Looks like you've been solving this problem for several years!

My information is as follows:

TOSHIBA Satellite P20 PSP20E-00V7V-EN
System Serial Number: 73628328GþSSP20-00V7VEN+0OL
Enclosure Type: Notebook

Board: TOSHIBA BTQ00

537.51 Gigabytes Usable Hard Drive Capacity
400.21 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R6112 [CD-ROM drive]

ST340063 3A USB Device [Hard drive] (400.09 GB) -- drive 1
WDC WD1600BEVE-00UYT0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WXEX08TS0693, rev 01.04A01, SMART Status: Healthy

2048 Megabytes Installed Memory

Slot 'JP26' has 1024 MB
Slot 'JP24' has 1024 MB

Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
SMC IrCC - Fast Infrared Port
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB MouseMan Wheel
PS/2 Compatible Mouse
Toshiba Secure Digital host controller
USB Mass Storage Device
USB Root Hub (5x)

I think that's all that Belarc has to tell me that's any use. Under multimedia it simply told me "none detected"

Trying to be at least a little intuitive, I visited the Toshiba driver download page you recommended to another Tosh user (http://www.csd.toshiba.com/cgi-bin/t...p?nav=Download) to no avail. It had nothing available for an XP/XP-SP2 user with a Satellite in either Sound or Display categories.

Any help would be extremely appreciated.

JamiePorro · #**7890** 01-14-2009, 03:56 AM

Hey, I seem tobe one of the many hundered possibly even thousands of people with this problem basically get the dreaded yellow questionmark but cant seem to install or update this by an means please help!

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name OEM-0E437DABA2B
System Manufacturer Packard Bell NEC
System Model 00000000000000000000000
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2689 Mhz
BIOS Version/Date American Megatrends Inc. 1.0N, 15/09/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
i'm hoping this is what you need and by the way the speaker make is Diamond??!!?? im jsut trying to fix this for a family member so would appreaciate any light on this problem thankyou very much and look forward to your reply

THANKYOU!