Multimedia Audio Controller Problems

lozfitz · #**7906** 01-15-2009, 02:53 PM

I am having the same problem (yellow question mark on multimedia audio controllers)

After searching for ages and trying loads of other solutions, I still have no sound!!

Below is my info from Belarc Advisor

fingers crossed that you can help.

Thank you

***********************

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: http://www.abit.com.tw/ NF-95 (NVIDIA GeForce6100-nForce410) 1.x
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/03/2006
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
57.93 Gigabytes Hard Drive Free Space

Optiarc DVD RW AD-7173A [CD-ROM drive]
SONY DVD-ROM DDU1612 [CD-ROM drive]

WDC WD800JB-00JJC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAM9M015648, rev 05.01C05, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 57.93 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Ed 15/01/2009 00:28:53 (admin)
Loz 15/01/2009 19:32:21 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
NVIDIA nForce Serial ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce 6100 [Display adapter]
DELL E771p [Monitor] (14.9"vis, s/n 77HRM1AOB1R1, October 2001)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices

Belkin 54g Wireless USB Network Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:17:3F:AD:05:0A
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 192.168.42.1
Physical Address: 00:50:8D:C1:89:4C

Networking Dns Servers: 192.168.0.1
192.168.42.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1290 [VPS 090115-0] Version 4.8.1290
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
WGA
SP0
KB892130 on 22/11/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 23/11/2008 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
SP0
KB939683 on 23/11/2008 (details...)
KB954154_WM11 on 23/11/2008 (details...)
SP2
KB936782_WMP11 on 23/11/2008 (details...)
Windows Media Player
KB952069_WM9 (details...)
SP0
KB952069_WM9 on 12/12/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB938127-V2-IE7 on 22/11/2008 (details...)
KB941569 on 23/11/2008 (details...)
KB956390-IE7 on 22/11/2008 (details...)
KB958215-IE7 on 12/12/2008 (details...)
KB960714-IE7 on 17/12/2008 (details...)
SP10
MSCOMPPACKV1 on 23/11/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB936929[SP] on 22/11/2008 (details...)
Windows XP (continued)
SP4
KB938464 on 22/11/2008 (details...)
KB946648 on 22/11/2008 (details...)
KB950762 on 22/11/2008 (details...)
KB950974 on 22/11/2008 (details...)
KB951066 on 22/11/2008 (details...)
KB951072-V2 on 22/11/2008 (details...)
KB951376-V2 on 22/11/2008 (details...)
KB951698 on 22/11/2008 (details...)
KB951748 on 15/01/2009 (details...)
KB951978 on 22/11/2008 (details...)
KB952287 on 22/11/2008 (details...)
KB952954 on 22/11/2008 (details...)
KB954211 on 22/11/2008 (details...)
KB954459 on 22/11/2008 (details...)
KB954600 on 12/12/2008 (details...)
KB955069 on 22/11/2008 (details...)
KB955839 on 12/12/2008 (details...)
KB956390 on 22/11/2008 (details...)
KB956391 on 22/11/2008 (details...)
KB956802 on 12/12/2008 (details...)
KB956803 on 22/11/2008 (details...)
KB956841 on 22/11/2008 (details...)
KB957095 on 22/11/2008 (details...)
KB957097 on 22/11/2008 (details...)
KB958644 on 22/11/2008 (details...)
KB958687 on 15/01/2009 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 22/11/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 22/11/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 01/13/2009 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unma

lucyking · #**7907** 01-15-2009, 04:15 PM

Quote:

Originally Posted by bookworm

what are the devices with no drivers ?

try a System File check

go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

Hi Barbara,
The missing files are for 3 System board i don't have specifics or detail on which one are they,
on the other hand, i run the file check and is requesting the xp cd, which I DON'T HAVE, i don't know what do any ideas?

PLEASE HELP
Lucy

julio · #**7908** 01-15-2009, 07:22 PM

hey bookworm its julio again. i know youre really busy but can you check this out again please? i followed you instructions for installing the realtek ac97 then update the driver with the conexant audio drive but when i try to do that my computer tells me i cant find a better match. i need hel please

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Gateway MX6440 3402558
System Serial Number: T3564I1012695
Chassis Serial Number: T3564I1012695
Enclosure Type: Portable
Processor a Main Circuit Board b
1.80 gigahertz AMD Turion 64
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gateway 6804
Serial Number: T3564I1012695
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
100.01 Gigabytes Usable Hard Drive Capacity
75.33 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW SDVD8441 [CD-ROM drive]

HTS541010G9AT00 [Hard drive] (100.03 GB) -- drive 0, s/n MP20QAX0HURK2R, rev MBZOA60A, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 92.67 GB 69.93 GB free
d: (FAT32 on drive 0) 7.33 GB 5.40 GB free
Network Drives
None detected
Users (mouse over user name for details)

bookworm · #**7909** 01-16-2009, 02:30 PM

Quote:

Originally Posted by julio

hey bookworm its julio again. i know youre really busy but can you check this out again please? i followed you instructions for installing the realtek ac97 then update the driver with the conexant audio drive but when i try to do that my computer tells me i cant find a better match. i need hel please

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Gateway MX6440 3402558
System Serial Number: T3564I1012695
Chassis Serial Number: T3564I1012695
Enclosure Type: Portable
Processor a Main Circuit Board b
1.80 gigahertz AMD Turion 64
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gateway 6804
Serial Number: T3564I1012695
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
100.01 Gigabytes Usable Hard Drive Capacity
75.33 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW SDVD8441 [CD-ROM drive]

HTS541010G9AT00 [Hard drive] (100.03 GB) -- drive 0, s/n MP20QAX0HURK2R, rev MBZOA60A, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 92.67 GB 69.93 GB free
d: (FAT32 on drive 0) 7.33 GB 5.40 GB free
Network Drives
None detected
Users (mouse over user name for details)

don't use the automatic setting, you need to force the install of the driver

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7910** 01-16-2009, 02:46 PM

Quote:

Originally Posted by lucyking

Hi Barbara,
The missing files are for 3 System board i don't have specifics or detail on which one are they,
on the other hand, i run the file check and is requesting the xp cd, which I DON'T HAVE, i don't know what do any ideas?

PLEASE HELP
Lucy

check this in Device Manager / System Devices / Microsoft Universal Audio Architecture or Microsoft UAA should be listed as installed

if not go here , it's ok driver provided by M$ http://drivers.softpedia.com/get/SOU...on-Audio.shtml

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

enjb · #**7911** 01-16-2009, 05:15 PM

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BATYCKI
User Name nelson

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Foxconn 661M03-G (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 661FX
System Memory 1024 MB (DDR SDRAM)
BIOS Type Award (01/22/05)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ATI Radeon X1050 Secondary (256 MB)
Video Adapter ATI Radeon X1050 (256 MB)
3D Accelerator ATI Radeon 9600 XT (RV360)
Monitor Compaq MV720 [17" CRT] (949523)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00JHA0 (37 GB, IDE)
Optical Drive 52X32COMBO
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 19061 MB (5 MB free)
D: (FAT32) 19091 MB (18929 MB free)
Total Size 37.3 GB (18.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB Wheel Mouse Optical

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.39)

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Microsoft USB Wheel Mouse Optical

enjb · #**7912** 01-16-2009, 05:17 PM

Quote:

Originally Posted by bookworm

not showing the motherboard Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BATYCKI
User Name nelson

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Foxconn 661M03-G (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 661FX
System Memory 1024 MB (DDR SDRAM)
BIOS Type Award (01/22/05)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ATI Radeon X1050 Secondary (256 MB)
Video Adapter ATI Radeon X1050 (256 MB)
3D Accelerator ATI Radeon 9600 XT (RV360)
Monitor Compaq MV720 [17" CRT] (949523)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00JHA0 (37 GB, IDE)
Optical Drive 52X32COMBO
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 19061 MB (5 MB free)
D: (FAT32) 19091 MB (18929 MB free)
Total Size 37.3 GB (18.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB Wheel Mouse Optical

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.39)

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Microsoft USB Wheel Mouse Optical

chevysgirl49095 · #**7913** 01-16-2009, 06:45 PM

hello i have no sound drivers can someone please help me
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4M800CE-8237
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/05/2005
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
74.63 Gigabytes Hard Drive Free Space

COMBO 52X32X52X [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Maxtor 4R080J0 [Hard drive] (81.96 GB) -- drive 0, s/n R213PLCE, rev RAMB1TU0, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

h: (NTFS on drive 0) 81.95 GB 74.63 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
susan 1/16/2009 1:40:37 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller ATI Radeon 9550 / X1050 Series [Display adapter]
ATI Radeon 9550 / X1050 Series Secondary [Display adapter]
HSD AG191 [Monitor] (19.1"vis, s/n 732HT1AY03046, August 2007)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller USB Audio Device
Communications Other Devices

Linksys Wireless-G PCI Adapter
primary Auto IP Address: 192.168.1.103 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:18:F8:B0:E6:06
VIA Rhine II Fast Ethernet Adapter

Networking Dns Servers: 24.247.15.53
24.247.24.53
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (3x)
Zoom 2.0 Webcam
HID Keyboard Device
HID-compliant mouse
USB Composite Device (2x)
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q928365 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
MSXML4SP2
KB954430 on 1/15/2009 (details...)
WGA
SP0
KB892130 on 1/11/2009 (details...)
Windows Media Player
KB952069_WM9 (details...)
SP0
KB952069_WM9 on 1/9/2009 (details...)
Windows XP
SP0
KB938127-IE7 on 1/10/2009 (details...)
KB938127-V2-IE7 on 1/10/2009 (details...)
KB956390-IE7 on 1/9/2009 (details...)
KB958215-IE7 on 1/9/2009 (details...)
KB960714-IE7 on 1/10/2009 (details...)
SP3
KB936929[SP] on 1/10/2009 (details...)
SP4
KB938464 on 1/10/2009 (details...)
KB946648 on 1/10/2009 (details...)
KB950762 on 1/10/2009 (details...)
KB950974 on 1/10/2009 (details...)
KB951066 on 1/10/2009 (details...)
KB951376-V2 on 1/10/2009 (details...)
KB951698 on 1/10/2009 (details...)
KB951748 on 1/13/2009 (details...)
Windows XP
SP4 (continued)
KB951978 on 1/11/2009 (details...)
KB952287 on 1/10/2009 (details...)
KB952954 on 1/10/2009 (details...)
KB954211 on 1/10/2009 (details...)
KB954459 on 1/11/2009 (details...)
KB954600 on 1/10/2009 (details...)
KB955069 on 1/10/2009 (details...)
KB955839 on 1/9/2009 (details...)
KB956391 on 1/9/2009 (details...)
KB956802 on 1/10/2009 (details...)
KB956803 on 1/10/2009 (details...)
KB956841 on 1/10/2009 (details...)
KB957095 on 1/10/2009 (details...)
KB957097 on 1/10/2009 (details...)
KB958215 on 1/9/2009 (details...)
KB958644 on 1/10/2009 (details...)
KB958687 on 1/15/2009 (details...)
KB960714 on 1/9/2009 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 1/9/2009 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 1/9/2009 (Microsoft National Language Support Downlevel APIs)

sasukehaseo · #**7914** 01-16-2009, 09:20 PM

I have the same dumb problem, I've no idea how to fix it...

I go to Device Manager, I go to Other Devices, and I see Multimedia Audio Controller with a yellow question mark next to it.

I click on the properties, but cannot rollback, update, or re-install this because it says I don't have the driver for it...

I'm sure people here have heard this a hundred times...

My info is as follows if it helps-

Dell Inc. Dimension 4700
System Service Tag: D3PSQ61
Chassis Serial Number: D3PSQ61
Enclosure Type: Mini-Tower

Can someone help me get this thing re-installed so I can go back to my music and lovely sound? xD

Also I don't have a Dell Dimension ResourceCD, but I believe the Dimension 4100 Sound Card is a ADI 198X Integrated Audio model. I think - not 100% on it but pretty sure...

Help?

sasukehaseo · #**7915** 01-16-2009, 09:53 PM

Also if you can help me, it'd be better for me if you mail me a solution-

my e-mail is mattx_1@hotmail.com

Thanks for the help.

You can reply to this post but, I just wont be notified of the reply so - it'd be best as an e-mail, that way I could be notified ASAP...

julio · #**7916** 01-17-2009, 02:50 AM

ummm....i tried that.... word for word... but it didn't work. it would either tell me the the location was invalid or if it went through it would just tell me that it couldn't find a better configuration than the current one. sorry, im really not trying to be a pain in the butt

JamCookie101 · #**7917** 01-17-2009, 02:04 PM

I hope I have loaded the correct info for you to help me.

I cant get sound and cant find correct drivers or when I load what i have found it says "inf file missing" ?? Help

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
3072 kilobyte secondary memory cache Board: 945GCM-S
Bus Clock: 267 megahertz
BIOS: American Megatrends Inc. P1.00 08/19/2008
Drives Memory Modules c,d
270.07 Gigabytes Usable Hard Drive Capacity
237.49 Gigabytes Hard Drive Free Space

LITE-ON CD-RW SOHR-5239V [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST320015A [Hard drive] (20.02 GB) -- drive 0, s/n 5LA19Y9J, rev 3.03, SMART Status: Healthy
ST3250310AS [Hard drive] (250.06 GB) -- drive 1 3320 Megabytes Installed Memory

Slot 'DIMM0' has 2048 MB
Slot 'DIMM1' has 2048 MB
Local Drive Volumes

c: (NTFS on drive 1) 250.05 GB 234.31 GB free
e: (NTFS on drive 0) 20.01 GB 3.17 GB free
f: (FAT on drive 0) 8 MB 8 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Open User 1/17/2009 12:23:59 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp officejet 4200 series on USB001
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] Intel(R) 82945G Express Chipset Family [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC Realtek High Definition Audio
Communications Other Devices

Realtek RTL8102E Family PCI-E Fast Ethernet NIC
primary Auto IP Address: 10.0.0.8 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:19:66:91:0B

3

Networking Dns Server: 10.0.0.138
hp officejet 4200 series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Composite Device
USB Printing Support
USB Root Hub (5x)
officejet 4200 (DOT4PRINT)
Virus Protection [Back to Top]
Kaspersky Internet Security Version 8.0.0.506
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
passed verification KB918439-IE6SP1-20060530.145346 on 1/11/2009 (details...)
passed verification KB918899-IE6SP1-20060725.123917 on 1/11/2009 (details...)
passed verification KB925486-IE6SP1-20060918.120000 on 1/11/2009 (details...)
Office Excel MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Home and Student 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
no verification data KB946691 on 1/12/2009 (details...)
no verification data KB950130 on 1/12/2009 (details...)
no verification data KB951338 on 1/12/2009 (details...)
no verification data KB951550 on 1/12/2009 (details...)
no verification data KB951944 on 1/12/2009 (details...)
no verification data KB954326 on 1/12/2009 (details...)
no verification data KB956358 on 1/12/2009 (details...)
no verification data KB956828 on 1/12/2009 (details...)
no verification data KB958437 on 1/12/2009 (details...)
no verification data KB958439 on 1/12/2009 (details...)
Office OneNote MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office PowerPoint MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Proof (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Proof (French) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Proof (Spanish) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Publisher 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
no verification data KB946691 on 1/12/2009 (details...)
no verification data KB950114 on 1/12/2009 (details...)
no verification data KB951550 on 1/12/2009 (details...)
no verification data KB951944 on 1/12/2009 (details...)
no verification data KB954326 on 1/12/2009 (details...)
no verification data KB956828 on 1/12/2009 (details...)
Office Publisher MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Shared MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Shared Setup Metadata MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)
Office Word MUI (English) 2007
no verification data KB936982[SP] on 1/12/2009 (details...)

Outlook Express 6
SP1
passed verification KB911567-OE6SP1-20060316.165634 on 1/11/2009 (details...)
Software Update for Web Folders (English) 12
no verification data KB936982[SP] on 1/12/2009 (details...)
Windows Media Player 8
no verification data KB917734_WMP8 (details...)
SP0
passed verification KB917734_WMP8 on 1/11/2009 (details...)
Windows Media Player 9
SP0
passed verification KB911565 on 1/11/2009 (details...)
Windows Media Player
no verification data KB952069_WM9 (details...)
SP0
passed verification KB911564 on 1/11/2009 (details...)
passed verification KB952069_WM9 on 1/12/2009 (details...)
Windows XP
SP0
passed verification KB904706 on 1/11/2009 (details...)
passed verification KB938127-V2-IE7 on 1/12/2009 (details...)
passed verification KB956390-IE7 on 1/12/2009 (details...)
passed verification KB958215-IE7 on 1/12/2009 (details...)
passed verification KB960714-IE7 on 1/12/2009 (details...)
SP2
no verification data KB811113[SP] on 1/11/2009 (details...)
SP3
no verification data KB936929[SP] on 1/12/2009 (details...)
SP4
no verification data KB938464 on 1/12/2009 (details...)
passed verification KB946648 on 1/12/2009 (details...)
passed verification KB950762 on 1/12/2009 (details...)
passed verification KB950974 on 1/12/2009 (details...)
passed verification KB951066 on 1/12/2009 (details...)
passed verification KB951376-V2 on 1/12/2009 (details...)
passed verification KB951698 on 1/12/2009 (details...)
passed verification KB951748 on 1/14/2009 (details...)
passed verification KB951978 on 1/12/2009 (details...)
passed verification KB952287 on 1/12/2009 (details...)
passed verification KB952954 on 1/12/2009 (details...)
passed verification KB954211 on 1/12/2009 (details...)
passed verification KB954459 on 1/12/2009 (details...)
passed verification KB954600 on 1/12/2009 (details...)
passed verification KB955069 on 1/12/2009 (details...)
passed verification KB955839 on 1/12/2009 (details...)
no verification data KB956391 on 1/12/2009 (details...)
passed verification KB956802 on 1/12/2009 (details...)
passed verification KB956803 on 1/12/2009 (details...)
passed verification KB956841 on 1/12/2009 (details...)
passed verification KB957095 on 1/12/2009 (details...)
passed verification KB957097 on 1/12/2009 (details...)
passed verification KB958215 on 1/12/2009 (details...)
passed verification KB958644 on 1/12/2009 (details...)
passed verification KB958687 on 1/14/2009 (details...)
passed verification KB960714 on 1/12/2009 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 1/12/2009 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 1/12/2009 (Microsoft National Language Support Downlevel APIs)

Please tell me what to do

Thanks

bookworm · #**7918** 01-17-2009, 05:54 PM

Quote:

Originally Posted by enjb

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BATYCKI
User Name nelson

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Foxconn 661M03-G (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 661FX
System Memory 1024 MB (DDR SDRAM)
BIOS Type Award (01/22/05)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ATI Radeon X1050 Secondary (256 MB)
Video Adapter ATI Radeon X1050 (256 MB)
3D Accelerator ATI Radeon 9600 XT (RV360)
Monitor Compaq MV720 [17" CRT] (949523)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00JHA0 (37 GB, IDE)
Optical Drive 52X32COMBO
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 19061 MB (5 MB free)
D: (FAT32) 19091 MB (18929 MB free)
Total Size 37.3 GB (18.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB Wheel Mouse Optical

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.39)

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Microsoft USB Wheel Mouse Optical

audio driver here at Foxconn http://www.foxconnchannel.com/suppor...D=en-us0000004

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**7919** 01-17-2009, 05:57 PM

[quote=chevysgirl49095]hello i have no sound drivers can someone please help me
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4M800CE-8237
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/05/2005
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
74.63 Gigabytes Hard Drive Free Space

COMBO 52X32X52X [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Maxtor 4R080J0 [Hard drive] (81.96 GB) -- drive 0, s/n R213PLCE, rev RAMB1TU0, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

h: (NTFS on drive 0) 81.95 GB 74.63 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
susan 1/16/2009 1:40:37 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller ATI Radeon 9550 / X1050 Series [Display adapter]
ATI Radeon 9550 / X1050 Series Secondary [Display adapter]
HSD AG191 [Monitor] (19.1"vis, s/n 732HT1AY03046, August 2007)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller USB Audio Device
Communications Other Devices

Linksys Wireless-G PCI Adapter

Belarc not showing the board Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

bookworm · #**7920** 01-17-2009, 05:59 PM

Quote:

Originally Posted by sasukehaseo

I have the same dumb problem, I've no idea how to fix it...

I go to Device Manager, I go to Other Devices, and I see Multimedia Audio Controller with a yellow question mark next to it.

I click on the properties, but cannot rollback, update, or re-install this because it says I don't have the driver for it...

I'm sure people here have heard this a hundred times...

My info is as follows if it helps-

Dell Inc. Dimension 4700
System Service Tag: D3PSQ61
Chassis Serial Number: D3PSQ61
Enclosure Type: Mini-Tower

Can someone help me get this thing re-installed so I can go back to my music and lovely sound? xD

Also I don't have a Dell Dimension ResourceCD, but I believe the Dimension 4100 Sound Card is a ADI 198X Integrated Audio model. I think - not 100% on it but pretty sure...

Help?

ADI audio driver here at Dell http://support.euro.dell.com/support...&catid=&impid=

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions