Multimedia Audio Controller Problems

02-10-2009, 10:56 AM
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Registered User
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Join Date: Feb 2009
Posts: 1
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Hi there, I am having a similar problem and im hoping you can help. My computer says that there is no audio device installed, after i reformatted the HD. Next to the multimedia controller in Device Manager is a question mark. I cant find the driver I need anywhere. Here are the details of my PC from Belarc:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
ECS K7SOM+ 1.0
Enclosure Type: Desktop
Processor
1.30 gigahertz AMD Duron
128 kilobyte primary memory cache
64 kilobyte secondary memory cache
Main Circuit Board
Board: ECS K7SOM+ 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives
30.01 Gigabytes Usable Hard Drive Capacity
21.25 Gigabytes Hard Drive Free Space
ARTEC WRR-52Z [CD-ROM drive]
IDE DVD-ROM 16X [CD-ROM drive]
ST330621A [Hard drive] (30.02 GB) -- drive 0, s/n 6EE0FHVS, rev 3.39, SMART Status: Healthy
Memory Modules
224 Megabytes Installed Memory
Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 30.01 GB 21.25 GB free
Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Bus Adapters
SiS 7001 PCI to USB Open Host Controller (2x)
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port
Communications
Communications cable between two computers [Modem]
Realtek RTL8185 54M Wireless LAN Network Adapter #2
primary Auto IP Address: 192.168.0.4 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:06:4F:64:FB:67
SiS 900 PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0D:87:16:AD:CE
Networking Dns Server: 192.168.0.1
Other Devices
USB Human Interface Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
CA Anti-Virus Version 9.0.0.174
Realtime File Scanning On
I know my motherboard is ancient but please help me find the right sound driver..
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02-10-2009, 10:23 PM
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Registered User
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Join Date: Jan 2009
Location: Texas
Posts: 7
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Success at last! (No thanks to me)
I finally have some free time again and saw your update for me. I feel good and kind of stupid at the same time. I went into the BIOS and saw Audio was Enabled (as you thought maybe it was turned off).
That seemed like bad news since I figured I was back where I started from. I re-read the instructions that came with the driver. It kept talking about putting in the CD if it asked. I don't have one. I figured this MUST be the correct driver, but I was missing a piece of the puzzle.
For some reason my feeble brain began to think how can I tell it exactly where the driver is...what does it look like? I had already tried directing it to it on the PC and failed earlier on. The folders I tried it would not link to originally. I wasn't thinking it through enough!!!!!
I searched for the folder and looked at what was in each sub-folder and then it hit me which folder must be the one and to steer it directly to that folder and let it find it itself!!!
AAAAGGGGGHH!!! I feel so stupid!! I wish I had learned computer stuff when I was younger (or wasn't already 54 now) and some things would be more second nature.
It finally found the driver in the subfolder after I figured it MUST be in:
C:\cabs\Soundmax5240\smaxwdm\w2k_xp
Since one must be for WIN98SE (se) and the other was the one I needed for XP. So it probably would have already been working if some instructions with the driver had just been clearer that I could do it that way (since I had no CD).
Then I was still getting no sound, but I plugged in headphones in another audio jack and they worked! So, I plugged the PC speakers into that one and we have sound again!!
Thank you for finding the proper driver and for ALL of your help. I feel like I just made it more complicated than it had to be. I hope someone else may read this and learn from my experience. I'm sure if my brother-in-law had been standing here it would have been a snap for him (or you). So frustrating, but better late than never. Doh!!!
Bless you for what you are doing!!!
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02-11-2009, 02:09 AM
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Registered User
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Join Date: Feb 2009
Posts: 8
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You said too download the original player but the only thing on this website is the update. Guess I'm out of luck.
HP drivers http://h10025.www1.hp.com/ewfrf/wc/s...o duct=412541
first check this to see if Realtek is defaukt audio
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device
if not go to HP link and under Original drivers first install the Chipset drivers - then RESTART your comp
then install the Original Realtek audio driver, not the update
this driver will only work if your audio plugs are one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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02-11-2009, 10:21 AM
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Registered User
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Join Date: Feb 2009
Location: Leighton Buzzard in UK
Posts: 2
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Multimedia Audio Controller
I have read through this section and I need the help of the AudioQueen.
I have a yellow exclamation mark next to multimedia audio controller hence no sound.
I have no application disk and the supplier: Medion, cannot furnish me with their application disk.
They have advised that the Cybercom S5 Pc has a MED 5000 Socket 478 Motherboard they think made by MSI.
This means nothing to me.
Audioqueen can you help source the audio drivers etc that I need.
thanks
Keith (UK)
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02-11-2009, 03:43 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by p0wkinking
Hi, as u can see in the title i have the same problem( reinstal xp & no sound).
I've been looking in the older posts but couldnt find what i'm looking for. ( dont even know exactly what i'm looking for)
here is my pc info, I hope its unough cause i've got no cleu
Naam : Microsoft Windows XP Home Edition
Versie 5.1.2600 Service Pack 2 Build 2600
Fabrikant Microsoft Corporation
Activeringsstatus Activering heeft nog niet plaatsgevonden (30 dagen resterend)
Systeemnaam PC-A2E4AC7CDA65
Systeemfabrikant ECS
Systeemmodel M848A
Systeemtype X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1400 Mhz
BIOS-versie/datum American Megatrends Inc. 07.00T, 2/04/2001
SMBIOS-versie 2.3
Map van Windows C:\WINDOWS
Systeemmap C:\WINDOWS\system32
Opstartapparaat \Device\HarddiskVolume1
Landinstelling Nederland
Hardware Abstraction Layer Versie = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Gebruikersnaam PC-A2E4AC7CDA65\dean
Tijdzone Romance (standaardtijd)
Totaal fysiek geheugen 1.536,00 MB
Beschikbaar fysiek geheugen 1,16 GB
Totaal virtueel geheugen 2,00 GB
Beschikbaar virtueel geheugen 1,96 GB
Ruimte voor wisselbestand 3,35 GB
Wisselbestand C:\pagefile.sys
i'm sorry its in my own lingo.. cant really translate those words
Hope to hear from someone some!
thx already
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it's a PCChips M848A board and has Realtek AC'97 audio go here
http://www.realtek.com.tw/downloads/...tDown=false#AC
Click I Accept – wait for site to reload – click Next
Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
this is the board drivers, if you need it in the future
http://www.pcchipsusa.com/PCCWebSite...nuID=7&LanID=0
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-11-2009, 03:46 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by darkzero86
You said too download the original player but the only thing on this website is the update. Guess I'm out of luck.
HP drivers http://h10025.www1.hp.com/ewfrf/wc/s...o duct=412541
first check this to see if Realtek is defaukt audio
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device
if not go to HP link and under Original drivers first install the Chipset drivers - then RESTART your comp
then install the Original Realtek audio driver, not the update
this driver will only work if your audio plugs are one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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you need to scroll down, this is the Original audio driver
http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

02-11-2009, 03:56 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by sn0wball
Hi there, I am having a similar problem and im hoping you can help. My computer says that there is no audio device installed, after i reformatted the HD. Next to the multimedia controller in Device Manager is a question mark. I cant find the driver I need anywhere. Here are the details of my PC from Belarc:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
ECS K7SOM+ 1.0
Enclosure Type: Desktop
Processor
1.30 gigahertz AMD Duron
128 kilobyte primary memory cache
64 kilobyte secondary memory cache
Main Circuit Board
Board: ECS K7SOM+ 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives
30.01 Gigabytes Usable Hard Drive Capacity
21.25 Gigabytes Hard Drive Free Space
ARTEC WRR-52Z [CD-ROM drive]
IDE DVD-ROM 16X [CD-ROM drive]
ST330621A [Hard drive] (30.02 GB) -- drive 0, s/n 6EE0FHVS, rev 3.39, SMART Status: Healthy
Memory Modules
224 Megabytes Installed Memory
Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 30.01 GB 21.25 GB free
Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Bus Adapters
SiS 7001 PCI to USB Open Host Controller (2x)
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port
Communications
Communications cable between two computers [Modem]
Realtek RTL8185 54M Wireless LAN Network Adapter #2
primary Auto IP Address: 192.168.0.4 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:06:4F:64:FB:67
SiS 900 PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0D:87:16:AD:CE
Networking Dns Server: 192.168.0.1
Other Devices
USB Human Interface Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
CA Anti-Virus Version 9.0.0.174
Realtime File Scanning On
I know my motherboard is ancient but please help me find the right sound driver..
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the motherboard shows 2 audio drivers, one SiS the other C-Media use this programe from SiS it will show if audio is SiS or another, accept the ActiveX its safe
http://www.sis.com/support/support_prodid.htm
then go here for the drivers from ECS. if it shows that audio is not SiS then install the C-Media audio driver
http://www.ecsusa.com/ECSWebSite/Pro...uID=50&LanID=8
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-11-2009, 05:11 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by KeithRapp
I have read through this section and I need the help of the AudioQueen.
I have a yellow exclamation mark next to multimedia audio controller hence no sound.
I have no application disk and the supplier: Medion, cannot furnish me with their application disk.
They have advised that the Cybercom S5 Pc has a MED 5000 Socket 478 Motherboard they think made by MSI.
This means nothing to me.
Audioqueen can you help source the audio drivers etc that I need.
thanks
Keith (UK)
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if you have a serial number, then you can get drivers here from Medion
http://www.medion.co.uk/ - Drivers & Updates click More
if not
the Med 5000 has MS-6701 board, it has Realtek AC97 audio -
http://www.realtek.com.tw/downloads/...tDown=false#AC
Click I Accept – wait for site to reload – click Next
Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-12-2009, 01:39 AM
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Registered User
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Join Date: Feb 2009
Posts: 8
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When I try too install it a message comes up saying "The original drivers are stored in the C:\HP\Drivers\Audio folder. Please install the driver through the Device Manager"
Not really sure what it's asking me too do.
Also, when you talked about the playback part, it just says No Playback Devices and it's grayed out so I can't select anything.
Last edited by darkzero86 : 02-12-2009 at 01:42 AM.
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02-12-2009, 04:18 AM
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Registered User
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Join Date: Feb 2009
Location: Leighton Buzzard in UK
Posts: 2
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You are a star ~ I will give this a go. Many thanx.
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02-12-2009, 10:56 AM
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Registered User
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Join Date: Feb 2009
Posts: 15
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No audio device - multimedia none detected
I have a desktop (bought on eBay) which is running fine, but has no sound. I ran the Belarc analysis and here's what it found:
Operating System: Windows XP Professional Service Pack 3 (build 2600)
System Model: OIMERP
Main Circuit Board:
Board: Intel Corporation D865GLC AAC28906-408
Serial Number: ABLC41729852
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0060.P16.0404121116 04/12/2004
Multimedia: None detected
I have been struggling with this for about 10 hours without success. Are you able to tell me with the info above where I can get the right driver?
I bought an external sound card on eBay - hoping that might work (but I don't have it yet to try out). This is very discouraging. 
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02-12-2009, 03:04 PM
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Registered User
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Join Date: Feb 2009
Posts: 15
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Just thought of more to say
First, I would be grateful for any help. You are a computer genius!
I have none of the disks or anything for the original setup.
I realized after reading some of the early pages, that you might need this
Main Circuit Board:
Board: Intel Corporation D865GLC AAC28906-408
Serial Number: ABLC41729852
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0060.P16.0404121116 04/12/2004
Is there any hope for this machine? 
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02-12-2009, 06:23 PM
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Registered User
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Join Date: Feb 2009
Posts: 1
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Same problem!
I'm having the same problem and i have been trying to download different driver without any luck.
Main Circuit board
Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374044F03Y2.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
System model
Dell Computer Corporation Dimension 2400
System Service Tag: 6VNX851 (support for this PC)
Chassis Serial Number: 6VNX851
Enclosure Type: Space-saving
Multimedia
Unimodem Half-Duplex Audio Device
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02-12-2009, 06:23 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by darkzero86
When I try too install it a message comes up saying "The original drivers are stored in the C:\HP\Drivers\Audio folder. Please install the driver through the Device Manager"
Not really sure what it's asking me too do.
Also, when you talked about the playback part, it just says No Playback Devices and it's grayed out so I can't select anything.
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this is what it means
go to Device manager
right click My Computer > Properties > Hardware tab > Device Manager/Sound, video and game controllers
1. Expand or select the problem driver
2. Right-click the the yellow flagged device or problem driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver, this will be the path to C:\HP\Drivers\Audio folder
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-12-2009, 06:32 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by lawnracer1
I'm having the same problem and i have been trying to download different driver without any luck.
Main Circuit board
Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374044F03Y2.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
System model
Dell Computer Corporation Dimension 2400
System Service Tag: 6VNX851 (support for this PC)
Chassis Serial Number: 6VNX851
Enclosure Type: Space-saving
Multimedia
Unimodem Half-Duplex Audio Device
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your audio driver here at Dell http://support.euro.dell.com/support...atid =&impid=
Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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