Multimedia Audio Controller Problems

[bookworm]

Originally Posted by SFVarney

Barbara,

I am having a problem with no sound from my computer (other than the Windows startup music). I have a Dell Dimension 4400 that uses Creative Soundblaster Live! Value Digital 1024 soundcard. My operating system is Windows XP. I have attempted to reinstall the drivers directly from the disk as well as from Creative's website but get error during the install. I had a warning ! on my multimedia audio controller. I ran a Berlarc and these are my results...

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation 1[0115]
Processor a Main Circuit Board b
1.70 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845PT AAA67829-304
Serial Number: MY00K9971246521C03L3
Bus Clock: 100 megahertz
BIOS: Intel Corp. A06 06/12/2002
Drives Memory Modules c,d
80.05 Gigabytes Usable Hard Drive Capacity
63.86 Gigabytes Hard Drive Free Space

_NEC DV-5800A [CD-ROM drive]
HL-DT-ST CD-RW GCE-8160B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

EPSON Stylus Storage USB Device [Hard drive] -- drive 1
MAXTOR 6L080J4 [Hard drive] (80.05 GB) -- drive 0, s/n 664206253444, rev A93.0500, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'J5G3' is Empty
Slot 'J5G1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.05 GB 63.86 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/16/2006 7:53:48 PM (admin)
Kayce 5/21/2006 10:29:53 AM (admin)
Samuel 5/21/2006 8:49:31 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on C:\WINDOWS\Capture
EPSON Stylus Photo R300 Series on USB001

Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) [Display adapter]
DELL E771a [Monitor] (15.2"vis, s/n 8J85421F836Q, January 2002)
Bus Adapters Multimedia
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Creative SB Live! Value (WDM)
Creative SBLive! Gameport
Communications Other Devices
SoftV90 Data Fax Modem


D-Link DFE-530TX+ PCI Adapter
primary Auto IP Address: 192.168.1.43 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:95:25:FA:75

Networking Dns Server: 192.168.1.1
HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.27
Scan Engine Version 4400
Virus Definitions Version 4766
Last Disk Scan on Saturday, May 20, 2006 8:25:46 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/09/2006 Microsoft Security Bulletin Summary) have been installed.


Please help!!

Thanks,
Sam

Set a System Restore Point before installing driver just in case

Are you useing Dell's recovery disks to install or do you have a SoundBlaste CD.
Dell have the SoundBlaster driver here on their site http://support.euro.dell.com/support...&os=WW1&osl=EN

now you can also use Device Manager to install, load the CD then close the programe, go to Device Manager / right click Device with yellow exclamation mark / select Update driver / and it will install driver for you.

hope this helps

[Icehound]

oh sorry--it's a K8NS Pro, forgot to write that

[bookworm]

Originally Posted by Icehound

oh sorry--it's a K8NS Pro, forgot to write that

Set a System Restore Point before installing any drivers just in case

here is the link to your GA-K8NS Pro http://www.giga-byte.com/Support/Mot...ProductID=1883
the audio is Realtek AC'97

Realtek offer a more up to date driver here http://w3serv.realtek.com.tw/downloa...&Software=True
get the Execution file

Hope this helps

[cAtttie]

i'm really glad to see my problem is not an isolated case, and that its solvable, so please please please help me.. the yellow exclamation in device manager appears and it says no drivers installed.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6547 1.0
Asset Tag: 0123ABC
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6547 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 10/12/01
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
2.04 Gigabytes Hard Drive Free Space

Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
SONY CDU5211 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (2.04 GB) -- drive 1
ST340016A [Hard drive] (40.02 GB) -- drive 0, s/n 3HS1MD71, rev 3.19, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 2.04 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/18/2005 12:42:57 PM (admin)
cAtttie 5/23/2006 9:41:15 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce2 MX/MX 400 [Display adapter]
Digital Equipment 13.8 [Monitor] (13.8"vis, November 1997)
Bus Adapters Multimedia
D347PRT SCSI Controller
SiS 7001 PCI to USB Open Host Controller (2x) Creative Game Port
Creative SB Live! series
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices

Motorola SURFboard SB5100 USB Cable Modem
primary Auto IP Address: 222.164.146.99 / 21
Gateway: 222.164.144.1
Dhcp Server: 172.17.0.45
Physical Address: 00:0E:5C:F0:01:9D

Networking Dns Servers: 202.156.1.68
202.156.1.48
218.186.1.58
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.05
Virus Definitions Version 6/29/2005 Rev 8
Last Disk Scan on Saturday, February 18, 2006 9:10:51 AM
Realtime File Scanning Off

[bookworm]

Originally Posted by cAtttie

i'm really glad to see my problem is not an isolated case, and that its solvable, so please please please help me.. the yellow exclamation in device manager appears and it says no drivers installed.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6547 1.0
Asset Tag: 0123ABC
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6547 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 10/12/01
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
2.04 Gigabytes Hard Drive Free Space

Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
SONY CDU5211 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (2.04 GB) -- drive 1
ST340016A [Hard drive] (40.02 GB) -- drive 0, s/n 3HS1MD71, rev 3.19, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 2.04 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/18/2005 12:42:57 PM (admin)
cAtttie 5/23/2006 9:41:15 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce2 MX/MX 400 [Display adapter]
Digital Equipment 13.8 [Monitor] (13.8"vis, November 1997)
Bus Adapters Multimedia
D347PRT SCSI Controller
SiS 7001 PCI to USB Open Host Controller (2x) Creative Game Port
Creative SB Live! series
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices

Motorola SURFboard SB5100 USB Cable Modem
primary Auto IP Address: 222.164.146.99 / 21
Gateway: 222.164.144.1
Dhcp Server: 172.17.0.45
Physical Address: 00:0E:5C:F0:01:9D

Networking Dns Servers: 202.156.1.68
202.156.1.48
218.186.1.58
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.05
Virus Definitions Version 6/29/2005 Rev 8
Last Disk Scan on Saturday, February 18, 2006 9:10:51 AM
Realtime File Scanning Off

According to Belarc you have a Creative SoundBlaster sound card installed, look at the back of the tower, if your radio jacks are set low down away from your keyboard and mouse jacks then it is a sound card.
So go here to Creative, they offer an autoupdate link ( you need to use IE ) http://uk.europe.creative.com/suppor...033&OCXTy pe=

If they are near your keyboard and mouse then you have onboard sound, the MSI MS-6547 motherboard uses Realtek ALC201A go here to get the driver http://www.realtek.com.tw/downloads/...&Software=True

Hope this helps :

[amh_Lord]

Hello,
As all other users there's definitely something always wrong. I am having a problem with my windows xp hp xt931 computer.

when I open windows media player: it tells me no audio-error: 80040256
when i open mmjb player it tells me: waveout format not supported
when i go to device manager: there is a yellow exclamation mark on the intel audio controller, i have uninstalled, reinstalled, let the computer reinstall or look for the hardware and still the same ole thing.

my operating system is windows xp home edition system model is xt931, board: Trigem Computer INC. Bios: Phoenix 3.07 09/17/01, drives: 25.32 gigabytes usable hard drive capacity, 5.30 gigabytes hard drive free space, lite-0n cd-rw sohr-5238S, cd-rom, lite-on dvd sohd-16P9S, 3.5 format removable media (floppy), oei-usb cf/sm/sd/ms usb device (hard drive), samsung sv3002h, hard drive(30.06 gb), memory modules: 128 megabytes installed memory slot m1 is empty, 128 mb slot m2, local drive volumes:c: ntfs on drive 0 25.32 gb 5.30 gb free, network drives: none detected,
Controller: standard floppy, intel (r)82801 AA bus master ide, primary ide channel, secondary ide channel, Display: intel (r)82801 graphics, hp mx50 monitor, thtdh32071, bus adapters: intel (r)82801aa usb universal host controller, multimedia: intel (r)82801 aa ac'97 audio, mpu-401 compatible midi device, standard game port.

I hope this is enough information if not please let me know.......
I am so gracious and appreciative to anyone who can help me!!!

[cAtttie]

i love love love love love love you~!!

[bookworm]

Originally Posted by amh_Lord

Hello,
As all other users there's definitely something always wrong. I am having a problem with my windows xp hp xt931 computer.

when I open windows media player: it tells me no audio-error: 80040256
when i open mmjb player it tells me: waveout format not supported
when i go to device manager: there is a yellow exclamation mark on the intel audio controller, i have uninstalled, reinstalled, let the computer reinstall or look for the hardware and still the same ole thing.

my operating system is windows xp home edition system model is xt931, board: Trigem Computer INC. Bios: Phoenix 3.07 09/17/01, drives: 25.32 gigabytes usable hard drive capacity, 5.30 gigabytes hard drive free space, lite-0n cd-rw sohr-5238S, cd-rom, lite-on dvd sohd-16P9S, 3.5 format removable media (floppy), oei-usb cf/sm/sd/ms usb device (hard drive), samsung sv3002h, hard drive(30.06 gb), memory modules: 128 megabytes installed memory slot m1 is empty, 128 mb slot m2, local drive volumes:c: ntfs on drive 0 25.32 gb 5.30 gb free, network drives: none detected,
Controller: standard floppy, intel (r)82801 AA bus master ide, primary ide channel, secondary ide channel, Display: intel (r)82801 graphics, hp mx50 monitor, thtdh32071, bus adapters: intel (r)82801aa usb universal host controller, multimedia: intel (r)82801 aa ac'97 audio, mpu-401 compatible midi device, standard game port.

I hope this is enough information if not please let me know.......
I am so gracious and appreciative to anyone who can help me!!!

Did the driver in post 819 in this thread not work,which Intel audio are you trying to install, and from where? Let me know

Cheers

[bookworm]

Originally Posted by cAtttie

i love love love love love love you~!!

lol,I gather it worked, happy listening

[Icehound]

thanks a lot! hope this works...

[JayyC]

hey, iv been having same prob as the hundreds b4 me, iv been searching around for info on Compaq Presarios and im not getting anywhere. iv downloaded belarc and my info is below, hope u can help because im at a dead end.

thanks

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Compaq Presario 061 PJ499AA-ABU SR1109UK GB430 0n40411RE101NEON200
System Serial Number: CZB4340FES
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD Gamila/Giovani/Neon series 030
Serial Number: 4A11038344
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.14 07/13/2004
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
75.67 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4481B [CD-ROM drive]

ST340016A [Hard drive] (40.02 GB) -- drive 1, s/n 3HS8K5EZ, rev 3.19, SMART Status: Healthy
WDC WD800BB-22FJA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAJ92848686, rev 14.03G14, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 75.49 GB free
e: (NTFS on drive 1) 40.01 GB 179 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
James 28/05/2006 16:36:02 (admin)
local system accounts
Administrator never (admin)
Guest 28/05/2006 14:32:03
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP LaserJet 5P on LPT1:

Controllers Display
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce 6600 [Display adapter]
TEO RELISYS TE770 [Monitor] (16.3"vis, August 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:11:09:1C:7B:85
SMC EZ Card 10/100 PCI (SMC1211TX)
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:04:E2:08:7D:29

Networking Dns Server: 192.168.1.1
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

[bookworm]

Originally Posted by JayyC

hey, iv been having same prob as the hundreds b4 me, iv been searching around for info on Compaq Presarios and im not getting anywhere. iv downloaded belarc and my info is below, hope u can help because im at a dead end.

thanks

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Compaq Presario 061 PJ499AA-ABU SR1109UK GB430 0n40411RE101NEON200
System Serial Number: CZB4340FES
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD Gamila/Giovani/Neon series 030
Serial Number: 4A11038344
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.14 07/13/2004
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
75.67 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4481B [CD-ROM drive]

ST340016A [Hard drive] (40.02 GB) -- drive 1, s/n 3HS8K5EZ, rev 3.19, SMART Status: Healthy
WDC WD800BB-22FJA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAJ92848686, rev 14.03G14, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 75.49 GB free
e: (NTFS on drive 1) 40.01 GB 179 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
James 28/05/2006 16:36:02 (admin)
local system accounts
Administrator never (admin)
Guest 28/05/2006 14:32:03
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP LaserJet 5P on LPT1:

Controllers Display
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce 6600 [Display adapter]
TEO RELISYS TE770 [Monitor] (16.3"vis, August 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:11:09:1C:7B:85
SMC EZ Card 10/100 PCI (SMC1211TX)
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:04:E2:08:7D:29

Networking Dns Server: 192.168.1.1
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

Set a System Restore Point before installing drivers just in case

this is the link to your Compac Drivers, useing code SR1109UK to trace, your audio is a Realtek AC'97
http://h10025.www1.hp.com/ewfrf/wc/s...&dlc=en&os=228
now this is only listed as an update, it may not work if the driver is missing.

You can get the driver direct from Reltek, more upto date, and full version
download the (Execution file ) save to desktop, double click to install.
http://www.realtek.com.tw/downloads/...&Software=True

This site can be slow to download.

Hope this helps

[JayyC]

music to my ears :P

ur a damn god, us noobs are lucky to have ppl like u on the net

thanks for your help, iv been without sound for weeks

[bookworm]

Originally Posted by JayyC

music to my ears :P

ur a damn god, us noobs are lucky to have ppl like u on the net

thanks for your help, iv been without sound for weeks

Great, your no noobs, like I said I hate HP, happy listening

[Sharay]

I have a similar problem with sound. Here are the details from Belarc that I've read in the previous posts to use:

Windows XP Professional Service Pack 2 (build 2600)

Processor:

800 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit board
Board: i810-ITE8712
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 07/07/2000

Multimedia:

MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device

Which driver do I need? Help?