Multimedia Audio Controller Problems

[Z06]

Hey bookworm, I have speakers set up but no sound comes out. Sound DOES however come out of my USB headphones. I know the speakers work fine, so it must be a computer problem. There is something wrong with my Multimedia Audio Controller, as I looked under Device Manager and it had a yellow exclamation mark next to it.

Here is my Belarc information:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) VIA Technologies, Inc. KT600
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.93 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: KT600
Bus Clock: 167 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/21/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
25.94 Gigabytes Hard Drive Free Space

SONY CD-ROM CDU5221
TOSHIBA CD/DVDW SDR5372V [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JB-00CRA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCA8E5402174, rev 17.07W17, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' has 512 MB
Slot 'A2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 25.94 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
brent 5/21/2009 2:34:16 PM (admin)
local system accounts
Administrator 8/27/2006 1:56:58 PM (admin)
ASPNET never
Guest 5/20/2009 1:12:16 PM
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account

Canon MP970 series Printer on \\ponder\Canon MP970 series Printer
EPSON PictureMate Deluxe on \\ponder\EPSON PictureMate Deluxe
HP DeskJet 970Cse on \\PONDER\HPDeskJet970
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
ViewSonic VA800 [Monitor] (17.6"vis, s/n A08014210365, October 2001)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
1394 Net Adapter
3Com 3C910 Integrated Fast Ethernet Controller (3CSOHO100B-TX Compatible)
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.100.63 / 24
Gateway: 192.168.100.49
Dhcp Server: 192.168.100.49
Physical Address: 00:10:B5:0C:CD:FC

Networking Dns Server: 192.168.100.49
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 10.0.18.8000
Scan Engine Version 81.3.0.13
Virus Definitions Version 5/19/2009 Rev 34
Last Disk Scan on Thursday, May 21, 2009 2:34:29 PM
Realtime File Scanning On


Thank you for your help!!

[bookworm]

Originally Posted by Wra7hofAchilles

Hey all, I hope perhaps you all can help. I've encountered the same problem as everyone else in this thread. Originally, I had the PC make a "beep" whenever it started up or when I would make an error, (like mash some keys or a bad command), instead of the normal sounding beep it was a beep from the tower itself. However I went into the device manager and fixed some problems. Now my PC 'plays' video and audio files but there's no sound at all and the only device I have that's still "unfixable" is the Multimedia Audio Controller. I used the support CD that came with my PC but it fails to find the hardware to fix the problem, (can't find the drivers). Can anyone help, it'd be much appreciated.

I used the Baleric Scanner here to give a listing of my Hardware. Thanks again to anyone who can be of assistance.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) alienware alienware alienware
System Serial Number: 12345
Chassis Serial Number: 12345
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1016-001 11/09/2005
Drives Memory Modules c,d
414.75 Gigabytes Usable Hard Drive Capacity
80.34 Gigabytes Hard Drive Free Space

Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
LITE-ON DVD SOHD-16P9SV [CD-ROM drive]
TSSTcorp CD/DVDW SH-W162C [CD-ROM drive]
3.5" format removeable media [Floppy drive]

AFT CF PRO-9XP USB Device [Hard drive] -- drive 2
AFT MS PRO-9XP USB Device [Hard drive] -- drive 5
AFT SD PRO-9XP USB Device [Hard drive] -- drive 4
AFT SM PRO-9XP USB Device [Hard drive] -- drive 3
HDT722516DLA380 [Hard drive] (164.69 GB) -- drive 0
HDT722525DLA380 [Hard drive] (250.06 GB) -- drive 1 2048 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' has 512 MB
Slot 'A3' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 164.69 GB 52.21 GB free
d: (NTFS on drive 1) 250.06 GB 28.13 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Lip 5/20/2009 11:53:13 PM (admin)
local system accounts
Administrator 4/11/2009 3:18:09 PM (admin)
ASPNET never
Guest 1/13/2008 6:55:15 PM
HelpAssistant never
Kit never (admin)
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

EPSON Stylus CX3800 Series on USB001
HP DeskJet 950C/952C/959C on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI Radeon HD 3800 Series [Display adapter]
ACR AL1716 [Monitor] (17.1"vis, s/n 55003540PY11, December 2005)
Bus Adapters Multimedia
D347PRT SCSI Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller ATI Function Driver for High Definition Audio - ATI AA01
Communications Other Devices

1394 Net Adapter
Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:13:46:1E:88:25
NVIDIA nForce 10/100/1000 Mbps Ethernet
Dhcp Server: none responded
Physical Address: 00:15:F2:1E:36:97

Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
Norton Internet Security Version 16.5.0.135
Realtime File Scanning On

audio driver here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by Z06

Hey bookworm, I have speakers set up but no sound comes out. Sound DOES however come out of my USB headphones. I know the speakers work fine, so it must be a computer problem. There is something wrong with my Multimedia Audio Controller, as I looked under Device Manager and it had a yellow exclamation mark next to it.

Here is my Belarc information:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) VIA Technologies, Inc. KT600
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.93 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: KT600
Bus Clock: 167 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/21/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
25.94 Gigabytes Hard Drive Free Space

SONY CD-ROM CDU5221
TOSHIBA CD/DVDW SDR5372V [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JB-00CRA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCA8E5402174, rev 17.07W17, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' has 512 MB
Slot 'A2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 25.94 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
brent 5/21/2009 2:34:16 PM (admin)
local system accounts
Administrator 8/27/2006 1:56:58 PM (admin)
ASPNET never
Guest 5/20/2009 1:12:16 PM
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account

Canon MP970 series Printer on \\ponder\Canon MP970 series Printer
EPSON PictureMate Deluxe on \\ponder\EPSON PictureMate Deluxe
HP DeskJet 970Cse on \\PONDER\HPDeskJet970
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
ViewSonic VA800 [Monitor] (17.6"vis, s/n A08014210365, October 2001)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
1394 Net Adapter
3Com 3C910 Integrated Fast Ethernet Controller (3CSOHO100B-TX Compatible)
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.100.63 / 24
Gateway: 192.168.100.49
Dhcp Server: 192.168.100.49
Physical Address: 00:10:B5:0C:CD:FC

Networking Dns Server: 192.168.100.49
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 10.0.18.8000
Scan Engine Version 81.3.0.13
Virus Definitions Version 5/19/2009 Rev 34
Last Disk Scan on Thursday, May 21, 2009 2:34:29 PM
Realtime File Scanning On


Thank you for your help!!

it's not showing the board, just the chipset, Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

[Anewfiegirl]

Hi I am having this very same problem. ...I have managed to instal the graphics and ethernet but can just scream with trying to updte the Multimedia audio controller. This should not be this hard...Please help here is som PC info. This PC was given to my little boy but had been totally flattened. It is running xp proffessional
It is an Emachine
Intel Celeron D 2.66 GHz (82801 chipset)
Intel SR4500 Board


Any Ideas???? I have run out of trying t fix this problem . The utility on Intels website says the audio controller is not intel.....

[CharmedMom420]

I've been trying for 3 months to get my sound working, nothing big happened that I know of, it just stopped. Everything under sound, video and game controllers has the yellow ! and I get code 19 and code 41. I can't figure this out so I'm here to beg for help!!! LoL! Please, does anyone know what's going on??? Here's my Belarc info....TIA!

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Gateway E-2000 4000792
System Serial Number: 0028989912
Chassis Serial Number: 0028989912
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA86577-302
Serial Number: ABRG24726392
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
24.35 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400EB-11CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAAT6518552, rev 06.04G06, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 24.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 11/28/2007 5:53:37 PM (admin)
Owner 5/23/2009 9:06:50 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp photosmart 7150 series on DOT4_001
HP PSC 1600 series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL Graphics Controller [Display adapter]
hp 7500 [Monitor] (15.7"vis, s/n CNC4300MG2, July 2004)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 Realtek AC'97 Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW Modem


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 75.179.48.135 / 20
Gateway: 75.179.48.1
Dhcp Server: 10.50.192.1
Physical Address: 00:07:E90:50:BA

Networking Dns Servers: 65.24.7.10
65.24.7.11
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)
Patin Couffin engine

[bookworm]

[quote=CharmedMom420]I've been trying for 3 months to get my sound working, nothing big happened that I know of, it just stopped. Everything under sound, video and game controllers has the yellow ! and I get code 19 and code 41. I can't figure this out so I'm here to beg for help!!! LoL! Please, does anyone know what's going on??? Here's my Belarc info....TIA!

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Gateway E-2000 4000792
System Serial Number: 0028989912
Chassis Serial Number: 0028989912
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA86577-302
Serial Number: ABRG24726392
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
24.35 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400EB-11CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAAT6518552, rev 06.04G06, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 24.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 11/28/2007 5:53:37 PM (admin)
Owner 5/23/2009 9:06:50 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp photosmart 7150 series on DOT4_001
HP PSC 1600 series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL Graphics Controller [Display adapter]
hp 7500 [Monitor] (15.7"vis, s/n CNC4300MG2, July 2004)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 Realtek AC'97 Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
GTW Modem



report show Realtek as installed, this is the audio driver from Intel for your board


Intel(R) PRO/100 VE Network Connection
http://downloadcenter.intel.com/Deta...nal &lang=eng

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[CharmedMom420]

Intel(R) PRO/100 VE Network Connection
http://downloadcenter.intel.com/Deta...nal &lang=eng


Okay, I downloaded this, but it's a zip file and I unzipped it with WinZip, but now I don't know what to do??? I don't know about zip files!!! Thank you!!!

[CharmedMom420]

UPDATE:
I got it figured out but when I try to install it, it says it can't find the driver and I need to reboot and try again...I've tried 3 times and it keeps saying it can't find the driver!!??? Any suggestions???

[bookworm]

Originally Posted by CharmedMom420

UPDATE:
I got it figured out but when I try to install it, it says it can't find the driver and I need to reboot and try again...I've tried 3 times and it keeps saying it can't find the driver!!??? Any suggestions???

install this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

don't forget the Restore Point

[CharmedMom420]

[quote=bookworm]install this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Well, I tried all of the above but it won't install all the way. I found the setup, and it starts installing, but it gets to 98% and then says there's an error, or my computer will just shut down. The update wizards say there is no better drivers, that the ones I have are fine, so I'm really at a loss here. I guess my pc sound is an unsolved mystery...any other suggestions? Thank you so much already, I'm learning alot about computers today!

[Wra7hofAchilles]

Bookworm, I thank you for the assistance but the files won't install. I've extracted the files and started up the Setup and it starts to 'Configure' the hardware for installation but once it does that and seems to begin to DL it just closes down and reverts me back to my desktop. Any ideas or suggestions? Thanks.

[Anewfiegirl]

I have no sound just Beeps Origionally i was missing Ethernet and video but got those working.
it is an emachine T3624 SN QWAC40800222
Here is the Everest Report

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer SYSTEM-ZG895ZYJ
Generator name
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-05-25
Time 10:52


Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SYSTEM-ZG895ZYJ
User Name name

Motherboard:
CPU Type Intel Celeron D 330, 2666 MHz (20 x 133)
Motherboard Name Intel Plumb Island D845EPI / Sea Breeze D845GVSR / Villanova D845GLVA
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 1014 MB (PC2700 DDR SDRAM)
BIOS Type AMI (10/05/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor HP 7500 [17" CRT] (13281278621234)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Disk Drive HDS722580VLAT20 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST CD-RW GCE-8483B (48x/32x/48x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 58635 MB (47731 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.2.11)
Network Adapter WAN (PPP/SLIP) Interface (142.163.147.66)
Modem PCI Soft Data Fax Modem with SmartCP

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Human Interface Device
Please Help!@!!

[Anewfiegirl]

Oh btw...the ac 97 that was installed does not work...I have tried a few

[bookworm]

[quote=CharmedMom420]

Originally Posted by bookworm

install this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Well, I tried all of the above but it won't install all the way. I found the setup, and it starts installing, but it gets to 98% and then says there's an error, or my computer will just shut down. The update wizards say there is no better drivers, that the ones I have are fine, so I'm really at a loss here. I guess my pc sound is an unsolved mystery...any other suggestions? Thank you so much already, I'm learning alot about computers today!

check these out

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

[bookworm]

Originally Posted by Anewfiegirl

I have no sound just Beeps Origionally i was missing Ethernet and video but got those working.
it is an emachine T3624 SN QWAC40800222
Here is the Everest Report

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer SYSTEM-ZG895ZYJ
Generator name
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-05-25
Time 10:52


Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SYSTEM-ZG895ZYJ
User Name name

Motherboard:
CPU Type Intel Celeron D 330, 2666 MHz (20 x 133)
Motherboard Name Intel Plumb Island D845EPI / Sea Breeze D845GVSR / Villanova D845GLVA
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 1014 MB (PC2700 DDR SDRAM)
BIOS Type AMI (10/05/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor HP 7500 [17" CRT] (13281278621234)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Disk Drive HDS722580VLAT20 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST CD-RW GCE-8483B (48x/32x/48x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 58635 MB (47731 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.2.11)
Network Adapter WAN (PPP/SLIP) Interface (142.163.147.66)
Modem PCI Soft Data Fax Modem with SmartCP

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Human Interface Device
Please Help!@!!

audio from Intel is realtek - http://downloadcenter.intel.com/Deta...nal &lang=eng

but look at this from eMachine it shows a Soundmax driver
http://www.emachines.com/support/pro... s&model=T3624

click Downloads

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions