Multimedia Audio Controller Problems

[bookworm]

Originally Posted by 21871

so whenever i download the realtek audio controller my computer gives the blue screen telling me that there was a serious error, and i had to go into safe mode to uninstall it and make my computer go back to normal. ive tried to find a "intel ac 97 audio controller" but none i find seem to work. i went to the intel website, but the download they gave is a .sh.gz file. and i cant open it.

the driver you referred to in original post was Soundmax,

make a note of where the driver files are stored and install this way - use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.


Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by bills09

If you guys could help me out i would be eternally greatful!

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800D-X Rev 1.xx
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1005.001 09/07/2005
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
35.05 Gigabytes Hard Drive Free Space

COMBO 48X24-L0 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (7.96 GB) -- drive 1
MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662207543812, rev AR1.0500, SMART Status: Healthy 1152 Megabytes Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 128 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 35.05 GB free

Soundmax audio driver here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bills09]

Originally Posted by bookworm

Soundmax audio driver here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

sorry im still having troubles i downloaded it and theres no clear set up

[bookworm]

Originally Posted by bills09

sorry im still having troubles i downloaded it and theres no clear set up

install this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bills09]

Originally Posted by bookworm

install this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Thank you so much
you are a godsend

[bookworm]

Originally Posted by bills09

Thank you so much
you are a godsend

Pesky little devil to install, happy listening

[Jayx2]

hi, i was reading through the first few problems people had and i have the exact same problem! no sound! i was hoping someone could help me with this too. i used th belarc advisor and got "none" under the multimedia section, heres the information im meant to provide...i think...

Compaq Presario 061 EG214AA-ABG SR1620AN AN540 0qm0411RE101AMETM00
System Serial Number: AUD5500BFK
Enclosure Type: Desktop

Windows XP Professional Service Pack 2 (build 2600)

[bookworm]

[quote=fabbyabbyxx]hey i really need help i have the same problem as toraNC. so i was wondering if you can help me please. this is the information of my computer:

model: Windows XP Professional Service Pack 3 (build 2600)

system serial number: KCFN8A9
let me know if you need anything else thank you and pleae please pleaaaase help me bye

from,

Abby

p.s: you'll be a lifesaver!!!!!!!!!!!


MORE INFORMATION:


Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) IBM 8416KUD
System Serial Number: KCFN8A9
Enclosure Type: Low Profile Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: IBM IBM
Bus Clock: 100 megahertz
BIOS: IBM 2AKT48AUS 01/18/2005
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
26.16 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-23JHC0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAMA4887385, rev 06.01C06, SMART Status: Healthy 1016 Megabytes Installed Memory

Slot 'J4' has 512 MB
Slot 'J5' is Empty
Slot 'J15' has 512 MB
Slot 'J16' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 26.16 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Abeer 5/15/2002 6:11:19 PM (admin)
Guest 1/19/2009 10:06:30 PM
Last User 5/15/2002 6:45:25 AM (admin)
local system accounts
Administrator never (admin)
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP PSC 950 on DOT4_001
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
VOX 14.9 [Monitor] (14.9"vis, September 2000)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Game port for CH Products Gamecard 3
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection

these are audio drivers from Lenovo
http://www-307.ibm.com/pc/support/si...&validate=true

Are you’re audio plugs on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

I/O plate - Soundmax audio
Expansion slot - Sound Blaster audio

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by Jayx2

hi, i was reading through the first few problems people had and i have the exact same problem! no sound! i was hoping someone could help me with this too. i used th belarc advisor and got "none" under the multimedia section, heres the information im meant to provide...i think...

Compaq Presario 061 EG214AA-ABG SR1620AN AN540 0qm0411RE101AMETM00
System Serial Number: AUD5500BFK
Enclosure Type: Desktop

Windows XP Professional Service Pack 2 (build 2600)

go here to Compac http://h10025.www1.hp.com/ewfrf/wc/s... 9364&lang=en

under Original drivers - audio is Realteck

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[MMMtennis]

I have been having the same problem!! My Sound will not work!
When I go to the Belarc Advisor it says i have no multimedia!
Please Help!!
Info:
Windows XP Professional Service Pack 3 (build 2600)
Dell Computer Corporation OptiPlex GX260
Chassis Serial Number: 8JFVQ21

[wolfen71]

I'm having the same problem that the first poster had here. where it said multimedia audio controller there was a yellow question mark. My desk top is a Dell optiplex170L and on belarc it says under multimedia none detected.
here's the information that was under main circuit board.

Board: Dell Computer Corp. 0U2575
Serial Number: ..CN7082147201GE.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 08/26/2004

your help would be appreciated.
thanks any way if you can't help me.

[boringlta]

same problem as well. multimedia says none detected.

Dell Computer Corporation Dimension XPS Gen 2
Serial Number: 8HCSF41

[boringlta]

well, after trying many things i decided to try using uniblue driverscanner 2009 which solved the problem

[bookworm]

Originally Posted by MMMtennis

I have been having the same problem!! My Sound will not work!
When I go to the Belarc Advisor it says i have no multimedia!
Please Help!!
Info:
Windows XP Professional Service Pack 3 (build 2600)
Dell Computer Corporation OptiPlex GX260
Chassis Serial Number: 8JFVQ21

audio driver here at Dell http://support.euro.dell.com/support...id=-1&impid=-1

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by wolfen71

I'm having the same problem that the first poster had here. where it said multimedia audio controller there was a yellow question mark. My desk top is a Dell optiplex170L and on belarc it says under multimedia none detected.
here's the information that was under main circuit board.

Board: Dell Computer Corp. 0U2575
Serial Number: ..CN7082147201GE.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 08/26/2004

your help would be appreciated.
thanks any way if you can't help me.

audio driver here at Dell http://support.euro.dell.com/support...NT_P4_CEL_170L

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions