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Multimedia Audio Controller Problems

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  #8626  
Old 07-04-2009, 02:16 PM
ava Offline
Registered User
 
Join Date: Jul 2009
Posts: 1
My sister's computer got a virus so we had to reformat the drive. We gave it to a friend to reinstall the OS because we didn't have a backup CD. Now we find out that we don't have the Multimedia Audio Controller installed. There's a big yellow question mark on every one of the audio devices and I have no idea what sound card we have to go looking for drivers. Please help us out.

FYI the computer was custom built and was not purchased from stores.

Computer Profile Summary
Computer Name: Me-of5zr80rztnn (in WORKGROUP)
Profile Date: Saturday, July 04, 2009 11:01:09 AM
Advisor Version: 8.1b

Operating System
Windows XP Professional (build 2600)
Install Language: English (United States)
System Locale: English (United States)

Processor a
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded

Drives
61.48 Gigabytes Usable Hard Drive Capacity
56.65 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SM-352B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L060AVV207-0 [Hard drive] (61.49 GB) -- drive 0, s/n VNVB01G2C6XVSE, rev V22OA66A, SMART Status: Healthy

System Model
Intel corporation

Main Circuit Board b
Board: Intel Corporation D845PEBT2 AAC12587-402
Serial Number: IMM224311597
Bus Clock: 100 megahertz
BIOS: Intel Corp. BT84520A.86A.0020.P08.0303110918 03/11/2003

Memory Modules c,d
512 Megabytes Usable Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 61.48 GB 56.65 GB free

Display
none detected

Multimedia
none detected

Other devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB Wheel Mouse
USB Root Hub (3x)

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

Last edited by ava : 07-04-2009 at 02:28 PM.
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  #8627  
Old 07-04-2009, 08:15 PM
doctorsun Offline
Registered User
 
Join Date: Jul 2009
Posts: 1
Unhappy

Hi, it's no surprise I guess that I have the same problem, the sound is completely gone, the speakers work but the computer doesn't recognize them. Details below, please help. Thanks ^^

Operating System
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom)

Main Circuit Board
Board: Gigabyte Technology Co., Ltd. 7VM400M-RZ
Bus Clock: 167 megahertz
BIOS: Award Software International, Inc. F4 10/29/2004

For system model it says Enclosure Type: Desktop

Multimedia
Standard Game Port
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  #8628  
Old 07-05-2009, 10:52 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by Resin
Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

System Model
TOSHIBA TECRA M2
System Serial Number: 54088832PU
Enclosure Type: Notebook

Processor a
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded

Main Circuit Board b
Board: TOSHIBA Portable PC Version A0
Serial Number: $$T042M8A9
Bus Clock: 100 megahertz
BIOS: TOSHIBA Version 1.10 01/08/2004

Drives
40.00 Gigabytes Usable Hard Drive Capacity
29.57 Gigabytes Hard Drive Free Space

TEAC DW-224E-A [CD-ROM drive]

HTS548040M9AT00 [Hard drive] (40.01 GB) -- drive 0, s/n MRL242L2J4LMUB, rev MG2OA53A, SMART Status: Healthy

Memory Modules c,d
1024 Megabytes Usable Installed Memory

Slot 'DIMM 0' has 512 MB
Slot 'DIMM 1' has 512 MB

Local Drive Volumes
c: (NTFS on drive 0) 40.00 GB 29.57 GB free

Controllers
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
NVIDIA GeForce FX Go 5200 32/64M [Display adapter]
Default Monitor
Toshiba rnal Panel [Monitor] (14.3"vis)

Bus Adapters
Toshiba ToPIC100 CardBus Controller (2x)
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD

Multimedia
none detected

Other Devices
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
SMSC IrCC - Fast Infrared Port (Ta)
PS/2 Keyboard
Microsoft PS/2 Port Mouse (IntelliPoint)
Toshiba Secure Digital host controller
USB Root Hub (4x)

Under my Device Manager for Sound, video and game controllers

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Device
Media Control Devices
Video Codecs

and Other Devices w/error
Multimedia Audio Controller.

Thanks again.

Go here to Toshiba http://www.csd.toshiba.com/cgi-bin/t...ily=1073768664

select OS Win XP SP2/SP3 - category Sound

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #8629  
Old 07-05-2009, 10:59 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by Wizkid2009
BookWorm...Your A Genius When it comes to this...but i have no idea what to do at this point....

i uninstalled my audio drivers (long story) and now when i try to reinstall my driver (ac-link 3d game audio) it says i need the gateway ich 3d enviromental disk but i do not have it i dont know what to do NO SOUND IS DRIVING ME CRAZY!!!!!!

---------------------------------------------------------------------------


Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195)
Install Language: English (United States)
System Locale: English (United States) Gateway 4000666
System Serial Number: 0022396208
Chassis Serial Number: 0022396208
Processor a Main Circuit Board b
933 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway Brookings
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 0AAVIP01 07/17/2000
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
15.59 Gigabytes Hard Drive Free Space

LG CD-ROM CRD-8483B
3.5" format removeable media [Floppy drive]

WDC WD200EB-11BHF0 [Hard drive] (20.02 GB) -- drive 0, s/n WD-WMA6K4128624, rev 15.15M15, SMART Status: Healthy 256 Megabytes Usable Installed Memory

Slot 'DIMM1' has 128 MB
Slot 'DIMM2' has 128 MB
Local Drive Volumes


c: (NTFS on drive 0) 20.01 GB 15.59 GB free

the driver is here at Gateway http://support.gateway.com/support/d...s=Windows%20XP

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #8630  
Old 07-05-2009, 11:02 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by Zach Tromp
I need help im having the same problem as everyone else i assume, i could have accidently deleted something or uninstalled something i shouldn't have......i went on an Uninstalling Rampage because my computer was too slow....and i now have no sound devices or recording devices or MIDI devices and i know near nothing about how to fix it.... please help...

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 4600i
System Service Tag: 5JR7H51 (support for this PC)
Chassis Serial Number: 5JR7H51
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0F4491
Serial Number: ..CN4811146I03M6.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A10 05/17/2004
Drives Memory Modules c,d
36.19 Gigabytes Usable Hard Drive Capacity
10.22 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
SAMSUNG DVD-ROM SD-616E [CD-ROM drive]

HDS722540VLAT20 [Hard drive] (40.00 GB) -- drive 0, s/n VN614SCAD9B6JD, rev V31OA69A, SMART Status: Healthy 254 Megabytes Usable Installed Memory

Slot 'CHANNEL A DIMM 0' has 128 MB
Slot 'CHANNEL B DIMM 0' has 128 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty

audio driver here at Dell http://support.euro.dell.com/support...id=-1&impid=-1

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #8631  
Old 07-05-2009, 11:05 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by Darson3000
I am having th issue of the Multimedia Audio Controller not being properly installed and i dont know how to fix it. In the device manager it comes up in other devices saying multimedia audio controller with a yellow question mark. Please help

Below are the results from the Belarc Advisor anlyasis. can someone pease let me know what to do. THank you



System Security Status CIS Benchmark Score


0.00 of 10 (details...)




Virus Protection


Up-to-date




Microsoft Security Updates


90 missing







--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Darcy (in WORKGROUP)
Profile Date: Saturday, July 04, 2009 5:38:45 PM
Advisor Version: 8.1b
Windows Logon: Darcillian


Plan for your next computer refresh...
click for Belarc's System Management products

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. 8I848P775-G
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F1 03/07/2005
Drives Memory Modules c,d
80.00 Gigabytes Usable Hard Drive Capacity
2.70 Gigabytes Hard Drive Free Space

SAMSUNG DVD-ROM SD-616F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-75CAA0 [Hard drive] (80.02 GB) -- drive 0, s/n 4457572d414d4538303934313638 031 0 0 0 0 512 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot '' is Empty
Local Drive Volumes

c: (FAT on drive 0) 33 MB 10 MB free
d: (NTFS on drive 0) 79.97 GB 2.69 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Darcillian 7/4/2009 5:25:02 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] GIGABYTE RADEON 9250 [Display adapter]
GIGABYTE RADEON 9250 Secondary [Display adapter]
Acer AL1916W [Monitor] (19.1"vis, s/n ETL5209025, February 2006)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Version 8.0
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices

Linksys Wireless-G PCI Adapter
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:21:29:6D:BC:28
Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Dhcp Server: none responded
Physical Address: 00:0F:EA:EC:CA:C4

Networking Dns Server: 10.0.0.138

Realtek audio driver here at Gigabyte http://www.gigabyte.com.tw/Support/M...t=xp#anchor_os

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #8632  
Old 07-05-2009, 11:08 AM
journey123 Offline
Registered User
 
Join Date: Jul 2009
Posts: 2
yeah i have the same problem with the Multimedia audio controller theers just a yellow question mark next to it. Here is some info on the computer.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: P4M800Pro-8237
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F4 08/31/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
18.89 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-5236V [CD-ROM drive]

ST3802110A [Hard drive] (80.03 GB) -- drive 0, s/n 5LR1ZVW1, rev 3.AAE, SMART Status: Healthy 448 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 18.89 GB free
Network Drives
None detected
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  #8633  
Old 07-05-2009, 11:21 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by ava
My sister's computer got a virus so we had to reformat the drive. We gave it to a friend to reinstall the OS because we didn't have a backup CD. Now we find out that we don't have the Multimedia Audio Controller installed. There's a big yellow question mark on every one of the audio devices and I have no idea what sound card we have to go looking for drivers. Please help us out.

FYI the computer was custom built and was not purchased from stores.

Computer Profile Summary
Computer Name: Me-of5zr80rztnn (in WORKGROUP)
Profile Date: Saturday, July 04, 2009 11:01:09 AM
Advisor Version: 8.1b

Operating System
Windows XP Professional (build 2600)
Install Language: English (United States)
System Locale: English (United States)

Processor a
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded

Drives
61.48 Gigabytes Usable Hard Drive Capacity
56.65 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SM-352B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L060AVV207-0 [Hard drive] (61.49 GB) -- drive 0, s/n VNVB01G2C6XVSE, rev V22OA66A, SMART Status: Healthy

System Model
Intel corporation

Main Circuit Board b
Board: Intel Corporation D845PEBT2 AAC12587-402
Serial Number: IMM224311597
Bus Clock: 100 megahertz
BIOS: Intel Corp. BT84520A.86A.0020.P08.0303110918 03/11/2003

Memory Modules c,d
512 Megabytes Usable Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 61.48 GB 56.65 GB free

Display
none detected

Multimedia
none detected

Other devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB Wheel Mouse
USB Root Hub (3x)

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

audio driver here at Intel http://downloadcenter.intel.com/Deta...nal &lang=eng

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #8634  
Old 07-05-2009, 11:26 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by Zeroziki
Bookworm Please Help me i my multimedia audio controller is missing and i dont know where i can find it i think your the only one who can help me....
this is my System Info came from DXDIAG....


System Information
------------------
Time of this report: 7/4/2009, 21:03:55
Machine name: COMPUTER-082B95
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070719-1309)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO.,LTD
System Model: DeskTop System
BIOS: PhoenixBIOS 4.0 Release 6.0 04TB
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 510MB RAM
Page File: 168MB used, 1080MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation)
Manufacturer: NVIDIA
Chip type: GeForce4 MX 440 with AGP8X
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0181&SUBSYS_01471620&REV_A2
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5673 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2004 17:56:46, 4274816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 8/3/2004 15:29:56, 1897408 bytes
Device Identifier: {D7B71E3E-42C1-11CF-B963-4D2103C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0181
SubSys ID: 0x01471620
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24C2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 9/19/2007 21:49:26, 59392 bytes
| Driver: usbd.sys, 8/23/2001 05:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ Extended IO Bus
| Matching Device ID: *pnp0a06
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 16:08:22, 10624 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 15:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 14:58:34, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 14:58:34, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 15:14:38, 52736 bytes
| Driver: mouclass.sys, 9/19/2007 21:55:57, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 9/19/2007 21:55:57, 23040 bytes



Please Reply me i really need it.....

need the motherboard Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #8635  
Old 07-05-2009, 01:21 PM
zachsmom Offline
Registered User
 
Join Date: Jul 2009
Posts: 1
more multimedia problems

I have a problem with my sons desktop and am hoping to get help. We just had some work done on it and now in the control panel under sounds, it states that there is no audio device. I am having a hard time finding his original discs to reinstall so am hoping that there is a solution to this problem. Here are the basics of the system:Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Compaq Presario 061 ER920AA-ABA SR1838NX NA660 0nx1411RE101AMETM00
System Serial Number: CNN61508P1
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: MSI AMETHYST-M 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.48 03/24/2006

Can anyone out there help us? Thanks So Much!
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  #8636  
Old 07-05-2009, 03:30 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by doctorsun
Hi, it's no surprise I guess that I have the same problem, the sound is completely gone, the speakers work but the computer doesn't recognize them. Details below, please help. Thanks ^^

Operating System
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom)

Main Circuit Board
Board: Gigabyte Technology Co., Ltd. 7VM400M-RZ
Bus Clock: 167 megahertz
BIOS: Award Software International, Inc. F4 10/29/2004

For system model it says Enclosure Type: Desktop

Multimedia
Standard Game Port

Via audio driver here at Gigabyte http://www.gigabyte.com.tw/Support/M...ProductID=1764

Set a System Restore Point before installing driver just in case

Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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Hope this helps

Barbara MCP

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  #8637  
Old 07-05-2009, 03:33 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by journey123
yeah i have the same problem with the Multimedia audio controller theers just a yellow question mark next to it. Here is some info on the computer.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: P4M800Pro-8237
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F4 08/31/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
18.89 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-5236V [CD-ROM drive]

ST3802110A [Hard drive] (80.03 GB) -- drive 0, s/n 5LR1ZVW1, rev 3.AAE, SMART Status: Healthy 448 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 18.89 GB free
Network Drives
None detected

only showing the chipset not the board Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml
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Barbara MCP

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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #8638  
Old 07-05-2009, 03:37 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by zachsmom
I have a problem with my sons desktop and am hoping to get help. We just had some work done on it and now in the control panel under sounds, it states that there is no audio device. I am having a hard time finding his original discs to reinstall so am hoping that there is a solution to this problem. Here are the basics of the system:Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Compaq Presario 061 ER920AA-ABA SR1838NX NA660 0nx1411RE101AMETM00
System Serial Number: CNN61508P1
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: MSI AMETHYST-M 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.48 03/24/2006

Can anyone out there help us? Thanks So Much!

your Realtek audio driver is here at Compac under Original Drivers http://h10025.www1.hp.com/ewfrf/wc/s... 3677&lang=en

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #8639  
Old 07-05-2009, 10:34 PM
oneleg Offline
Registered User
 
Join Date: Jul 2009
Posts: 7
hey...same thing as the rest. i tried to figure it out so i wouldnt have to bug you but im not that skilled. i went on the asus website but couldnt find the right drivers i guess...or maybe that wasnt even what i was supossed to do haha..

anyways here's my comp info, it was custom built...


Operating System:

Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States)
[b]

Processor:
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Hyper-threaded (2 total)

Main Circuit Board:

Board: ASUSTeK Computer INC. P4S800 REV 1.xx
Bus Clock: 200 megahertz
BIOS: Award Software, Inc. ASUS P4S800 ACPI BIOS Revision 1005 09/02/2003

Drives:

119.99 Gigabytes Usable Hard Drive Capacity
101.61 Gigabytes Hard Drive Free Space

LITE-ON COMBO LTC-48161H [CD-ROM drive]
MITSUMI CR-48XGTE [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1200JB-75EVA0 [Hard drive] (120.00 GB) -- drive 0, s/n 4457572d414d434c343137313432 031 0 0 0 0

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Multimedia:
Multimedia Audio Controller
Standard Game Port
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  #8640  
Old 07-05-2009, 10:46 PM
Resin Offline
Registered User
 
Join Date: Jul 2009
Posts: 3
You are effing amazing Bookworm, thank you so much.

Quote:
Originally Posted by bookworm
Go here to Toshiba http://www.csd.toshiba.com/cgi-bin/t...ily=1073768664

select OS Win XP SP2/SP3 - category Sound

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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