Multimedia Audio Controller Problems

[bookworm]

Originally Posted by SaltedPeanuts

I'm having the same problems as well, after a format and installation, both the multimedia audio controller and network controller have Code 28s. I've tried downloading the drivers and setting the computer to browse for them in the folders I've extracted them from but it says it can't find anything there, what gives? Here's my system:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) FUJITSU SIEMENS D1875
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: FUJITSU SIEMENS D1875 S26361-D1875
Bus Clock: 800 megahertz
BIOS: FUJITSU SIEMENS // Phoenix Technologies Ltd. 5.00 R1.02-03.1875 06/22/2004
Drives Memory Modules c,d
160.00 Gigabytes Usable Hard Drive Capacity
149.13 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-2500A [CD-ROM drive]
DVD-16X DVD-ROM BDV316E [CD-ROM drive]

SAMSUNG SP1604N [Hard drive] (160.04 GB) -- drive 0, s/n S013J10X684618, rev TM100-24, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DIMM-1' has 512 MB
Slot 'DIMM-2' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 160.00 GB 149.13 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/06/2006 03:03:34 (admin)
Owner 12/06/2006 03:07:37 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS 5513 IDE UDMA Controller RADEON 9200 [Display adapter]
RADEON 9200 - Secondary [Display adapter]
DELL E551 [Monitor] (13.2"vis, s/n 724JR26J92ES, June 2002)
Bus Adapters Multimedia
SiS 180 RAID Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
1394 Net Adapter #2
SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:30:05:65:C1:6E

Networking Dns Server: 192.168.1.254
OHCI Compliant IEEE 1394 Host Controller
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available

Everest gives additional details:
Multimedia: Audio Adapter SiS 7012 Audio Device

--------[ PCI / PnP Audio ]---------------------------------------------------------------------------------------------

SiS 7012 Audio Device PCI

Did you get the SigmTel audio driver from Siemens?

[SaltedPeanuts]

Sigmtel or Sigmatel? I can't find anywhere to download the former though there are google results for it. I downloaded a Sigmatel audio driver from here:
http://uk.wrs.yahoo.com/_ylt=A9iby4k...riverid=139297

I installed the program and extracted the driver but when I went to add it for the multimedia audio controller, it said that it "doesn't contain information about my hardware".

[bookworm]

Originally Posted by SaltedPeanuts

Sigmtel or Sigmatel? I can't find anywhere to download the former though there are google results for it. I downloaded a Sigmatel audio driver from here:
http://uk.wrs.yahoo.com/_ylt=A9iby4k...riverid=139297

I installed the program and extracted the driver but when I went to add it for the multimedia audio controller, it said that it "doesn't contain information about my hardware".

Set a System Restore Point before installing drivers just in case

This is the link to Fujitsu Siemens D1875 system board

http://www.fujitsu-siemens.co.uk/sup...wnloads_1.html

these are the drivers for your D1875 motherboard, select Audio(onboard)
Show operating system without support and select Win XP Home

Audio Driver is SigMatel Audio for STAC979758

the Tools & utility is for the speakers

When unzipped there is a fastinstall file
Hope this helps

[SaltedPeanuts]

Yeeeesssss, you did it, thanks a ton! You're a legend!

[bookworm]

Originally Posted by SaltedPeanuts

Yeeeesssss, you did it, thanks a ton! You're a legend!

Great, thanks for the feedback, happy listening

[guy1331]

i have the yellow exclamation mark problem and i dont kno how to check my computers information

[sute1021]

I have the same no-audio problem. I have a Dell Dimension 4500 and when I checked under "Multimedia Audio Controller," it says "The drivers for this device are not installed. (Code 28)" I would really appreciate it if somebody could direct me in some way.



~Stephie ^_^

[bookworm]

Originally Posted by sute1021

I have the same no-audio problem. I have a Dell Dimension 4500 and when I checked under "Multimedia Audio Controller," it says "The drivers for this device are not installed. (Code 28)" I would really appreciate it if somebody could direct me in some way.



~Stephie ^_^

This is the link to Dell Dimension 4500, as you can see there are more than one audio drivers http://support.euro.dell.com/support...&os=WW1&osl=EN

Get Belarc Advisor http://www.belarc.com/free_download.html

copy and paste the report in the post ( not the software license section ) and then we can check what audio you have.

Hope this helps

[sute1021]

Originally Posted by bookworm

This is the link to Dell Dimension 4500, as you can see there are more than one audio drivers http://support.euro.dell.com/support...&os=WW1&osl=EN

Get Belarc Advisor http://www.belarc.com/free_download.html

copy and paste the report in the post ( not the software license section ) and then we can check what audio you have.

Hope this helps

Thanks a bunch. Here is the Belarc Advisor report:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation DIM4500
System Service Tag: 8C6SS11 (support for this PC)
Chassis Serial Number: 8C6SS11
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845EPT2 AAA83422-107
Serial Number: MY04P6151934127C0CV2
Bus Clock: 100 megahertz
BIOS: Intel Corp. A03 07/18/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
5.35 Gigabytes Hard Drive Free Space

_NEC NR-7900A [CD-ROM drive]
SAMSUNG DVD-ROM SD-616T [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662260141439, rev A93.0500, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM1' is Empty
Slot 'DIMM2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 5.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Admin 7/20/2005 7:11:12 PM (admin)
Danny Garcia 6/9/2006 8:04:32 PM
Diane Garcia 6/17/2006 12:08:42 AM (admin)
Guest 6/13/2005 5:48:45 PM
Rene Garcia 5/25/2006 4:23:51 PM (admin)
Stephanie Garcia 6/16/2006 1:08:37 PM
local system accounts
Administrator 6/8/2005 3:05:19 PM (admin)
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Acrobat PDFWriter on LPT1:
AdobePS Acrobat Distiller on C:\Documents and Settings\All Users\Desktop\*.pdf
CAPTURE FAX BVRP on NUL:
hp officejet 6100 series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) [Display adapter]
DELL E551c [Monitor] (13.8"vis, s/n 6418027D028E, July 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant HSF V92 56K RTAD Speakerphone PCI Modem


Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.97 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:50:BA:C8:1C:AC

Networking Dns Server: 192.168.1.254
hp officejet 6100 series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant Cordless Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)
officejet 6100 (DOT4PRINT)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.00
Virus Definitions Version 6/7/2006 Rev 18
Last Disk Scan on Saturday, April 15, 2006 11:48:54 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 06/13/2006 Microsoft Security Bulletin Summary) have been installed.

[bookworm]

Originally Posted by sute1021

Thanks a bunch. Here is the Belarc Advisor report:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation DIM4500
System Service Tag: 8C6SS11 (support for this PC)
Chassis Serial Number: 8C6SS11
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845EPT2 AAA83422-107
Serial Number: MY04P6151934127C0CV2
Bus Clock: 100 megahertz
BIOS: Intel Corp. A03 07/18/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
5.35 Gigabytes Hard Drive Free Space

_NEC NR-7900A [CD-ROM drive]
SAMSUNG DVD-ROM SD-616T [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662260141439, rev A93.0500, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM1' is Empty
Slot 'DIMM2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 5.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Admin 7/20/2005 7:11:12 PM (admin)
Danny Garcia 6/9/2006 8:04:32 PM
Diane Garcia 6/17/2006 12:08:42 AM (admin)
Guest 6/13/2005 5:48:45 PM
Rene Garcia 5/25/2006 4:23:51 PM (admin)
Stephanie Garcia 6/16/2006 1:08:37 PM
local system accounts
Administrator 6/8/2005 3:05:19 PM (admin)
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Acrobat PDFWriter on LPT1:
AdobePS Acrobat Distiller on C:\Documents and Settings\All Users\Desktop\*.pdf
CAPTURE FAX BVRP on NUL:
hp officejet 6100 series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) [Display adapter]
DELL E551c [Monitor] (13.8"vis, s/n 6418027D028E, July 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant HSF V92 56K RTAD Speakerphone PCI Modem


Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.97 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:50:BA:C8:1C:AC

Networking Dns Server: 192.168.1.254
hp officejet 6100 series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant Cordless Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)
officejet 6100 (DOT4PRINT)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.00
Virus Definitions Version 6/7/2006 Rev 18
Last Disk Scan on Saturday, April 15, 2006 11:48:54 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 06/13/2006 Microsoft Security Bulletin Summary) have been installed.

Checked that board with Intel it has the ADI audio, go back to Dell
http://support.euro.dell.com/support...os=WW1&osl=EN#
download the Analog devices ADi 198x / make a note of file name / save to Desktop / to install double click the downloaded file on your Desktop and follow instructions.

Set a System restore Point before installing just in case

[sute1021]

Originally Posted by bookworm

Checked that board with Intel it has the ADI audio, go back to Dell
http://support.euro.dell.com/support...os=WW1&osl=EN#
download the Analog devices ADi 198x / make a note of file name / save to Desktop / to install double click the downloaded file on your Desktop and follow instructions.

Set a System restore Point before installing just in case

Wow! *bows* thank you so much! I finally have sound again ^-^ and that was incredibly easy

[bookworm]

Originally Posted by sute1021

Wow! *bows* thank you so much! I finally have sound again ^-^ and that was incredibly easy

You are most welcome, happy listening

[azzawebb]

Hi there. I have the same audio controller problem. I've downloaded belarc and got the followign info for you
Windows XP Professional Service Pack 1 (build 2600) VIA Technologies, Inc. KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: KT400-8235
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/14/2003
Drives Memory Modules c,d
200.03 Gigabytes Usable Hard Drive Capacity
119.97 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552U [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP4002H [Hard drive] (40.06 GB) -- drive 0, s/n 0524J1FW418761, rev QU100-61, SMART Status: Healthy
ST316002 3A USB Device [Hard drive] (160.04 GB) -- drive 1

Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller SiS 315 [Display adapter]
ViewSonic E70-9 [Monitor] (15.7"vis, s/n 25M031101257, March 2003)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x) MPU-401 Compatible MIDI Device
Standard Game Port

[bookworm]

Originally Posted by azzawebb

Hi there. I have the same audio controller problem. I've downloaded belarc and got the followign info for you
Windows XP Professional Service Pack 1 (build 2600) VIA Technologies, Inc. KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: KT400-8235
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/14/2003
Drives Memory Modules c,d
200.03 Gigabytes Usable Hard Drive Capacity
119.97 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552U [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP4002H [Hard drive] (40.06 GB) -- drive 0, s/n 0524J1FW418761, rev QU100-61, SMART Status: Healthy
ST316002 3A USB Device [Hard drive] (160.04 GB) -- drive 1

Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller SiS 315 [Display adapter]
ViewSonic E70-9 [Monitor] (15.7"vis, s/n 25M031101257, March 2003)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x) MPU-401 Compatible MIDI Device
Standard Game Port

What make and model is your comp

Cheers

[azzawebb]

Hi there.

I built it myself. Used an AMD motherboard