Multimedia Audio Controller Problems

smgarcia · #**8746** 07-25-2009, 02:02 PM

Quote:

Originally Posted by bookworm

it's the order you install

Chipset - then Restart
M$UAA - then Restart
audio

try installing audio driver again

check this

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

No luck. I have no idea what's going on. I'm going to uninstall KB888111 (or remove the entry) from the registry in accordance to the Microsoft KB888111 instructions.

derby11 · #**8747** 07-25-2009, 02:16 PM

Well I guess it's my turn now. i have read threw so many of these post, I hope you can help me too! NO SOUND, Multi media Audio controller has the yellow question mark next to it in Device Manager.

please help me!!!

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation OptiPlex GX270
System Service Tag: F3V7W41 (support for this PC)
Asset Tag: 728893
Chassis Serial Number: F3V7W41
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0U1324
Serial Number: ..CN1374044503CC.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A03 10/20/2003
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
51.57 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV9QX0L, rev 3.16, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Slot 'DIMM_3' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.99 GB 51.57 GB free

callistasky · #**8748** 07-25-2009, 06:01 PM

I seem to be having the same issue as everyone else is having in this particular thread..... I did a scan which stated that there was no Multimedia Audio controller or SM Bus Controller detected. I couldn't find what I needed on Toshiba's website.... Here is my belarc scan:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) TOSHIBA Satellite A65 PSA60U-02K015
System Serial Number: 74213824Q
Enclosure Type: Portable
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: TOSHIBA Portable PC Version A0
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.40 07/01/2004
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
44.21 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R2512 [CD-ROM drive]

FUJITSU MHT2060AT [Hard drive] (60.01 GB) -- drive 0, s/n NN6VT4614A26, rev 0022, SMART Status: Healthy 448 Megabytes Usable Installed Memory

Slot 'DRAM Slot 0' has 256 MB
Slot 'DRAM Slot 1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 60.01 GB 44.21 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
allanone 7/25/2009 9:33:48 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP Deskjet D1500 series on USB001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller ATI MOBILITY RADEON 7000 IGP [Display adapter]
AU Optronics 14.9 [Monitor] (14.9"vis, July 2004)
Bus Adapters Multimedia
Texas Instruments PCI-1410 CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Virus Protection [Back to Top] new Group Policies
McAfee VirusScan Version 99.9.99
Realtime File Scanning On
None discovered
Communications Other Devices
TOSHIBA Software Modem

Atheros AR5004G Wireless Network Adapter
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:90:96:C5:51:A8
Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:A0

1:B0:86:AD

Networking Dns Servers: 68.87.64.150
68.87.75.198
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
PS/2 Compatible Mouse
USB Root Hub (3x)

dragontooth · #**8749** 07-25-2009, 11:52 PM

I registered because even after browsing through 100+ pages I still can't find the answer to my problem. Same thing - exclamation point on Multimedia Audio Controllers, no sound. There's no device showing up at Multimedia when Belarc scanned my system. No volume button at the taskbar, etc.

My specs:

Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

System Model
Enclosure Type: Desktop

Processor
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded

Main Circuit Board
Board: WinFast 760GXK8MC
Serial Number: WYWM62702330
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/08/2005

Drives
61.17 Gigabytes Usable Hard Drive Capacity
50.48 Gigabytes Hard Drive Free Space
ASUS CRW-4012A [CD-ROM drive]
HP DVD Writer 300c [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ExcelStor Technology J340 [Hard drive] (41.17 GB) -- drive 1, s/n VNVB17E2119NEA, rev V22OA63A, SMART Status: Healthy
ST320413A [Hard drive] (20.02 GB) -- drive 0, s/n 7ED2YAZ0, rev 3.11, SMART Status: Healthy

Memory Modules c,d
510 Megabytes Usable Installed
Memory
Slot 'A0' has 256 MB
Slot 'A1' has 256 MB

Local Drive Volumes
c: (NTFS on drive 0) 20.01 GB 14.86 GB free
d: (NTFS on drive 1) 41.16 GB 35.63 GB free

Any help is greatly appreciated. Thank you so much!

derby11 · #**8750** 07-26-2009, 07:25 AM

I want to give you some more info to help you help me!

1. I don't have a plug in sound card, mine is in the mother board.

2. I went to the Dell site and tried to download the driver i think i needed and this is the message I get when the download starts.

"cannot download the application. The application is missing required files. contact application vendor for assistance"

Also when I click on my media player this is the error message I get

"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly'"

another look at my computer

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation OptiPlex GX270
System Service Tag: F3V7W41 (support for this PC)
Asset Tag: 728893
Chassis Serial Number: F3V7W41
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0U1324
Serial Number: ..CN1374044503CC.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A03 10/20/2003
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
51.49 Gigabytes Hard Drive Free Space

Thanks again and good luck!!!!!!

surmat · #**8751** 07-26-2009, 10:08 AM

Quote:

Originally Posted by bookworm

Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section
http://www.softpedia.com/get/System/...-Edition.shtml

Hi,

As asked I am pasting my Everest report below. Also if it helps someone deleted a folder called "Avance 97 Audio" or something a few days back when all this trouble started, so that could be the problem but I dont know how to get it back since its gone from the Recycle bin as well.
Pls. help. Thanks

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer SURESH
Generator Administrator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-07-26
Time 19:30

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SURESH
User Name Administrator

Motherboard:
CPU Type Intel Pentium 4, 1700 MHz (17 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845GL
System Memory 1015 MB (PC2700 DDR SDRAM)
BIOS Type Award (11/21/02)
Communication Port Communications Port (COM1)
Communication Port Bluetooth Serial Port (COM10)
Communication Port Bluetooth Serial Port (COM11)
Communication Port Bluetooth Serial Port (COM12)
Communication Port Bluetooth Serial Port (COM13)
Communication Port Communications Port (COM2)
Communication Port Bluetooth Serial Port (COM3)
Communication Port Bluetooth Serial Port (COM4)
Communication Port Bluetooth Serial Port (COM5)
Communication Port Bluetooth Serial Port (COM6)
Communication Port Bluetooth Serial Port (COM7)
Communication Port Bluetooth Serial Port (COM8)
Communication Port Bluetooth Serial Port (COM9)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor SyncMaster 793S/793V , SyncMaster Magic CM173G [NoDB] (HHAXB37294)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive ST340015A (40 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive ST3160215A (149 GB, IDE)
Optical Drive SAMSUNG CD-R/RW SW-252B (52x/24x/52x CD-RW)
Optical Drive SAMSUNG CD-ROM SC-152C (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 19506 MB (1967 MB free)
D: (FAT32) 18632 MB (5916 MB free)
G: (NTFS) 80003 MB (64718 MB free)
H: (NTFS) 72621 MB (50311 MB free)
Total Size 186.3 GB (120.0 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Silan SC92031 PCI Fast Ethernet Adapter (192.168.1.2)
Modem Bluetooth DUN Modem
Modem Bluetooth Fax Modem
Modem Bluetooth LAP Modem
Modem Bluetooth LAP Modem #2

Peripherals:
Printer HP Deskjet 3900 Series
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device USB Human Interface Device

derby11 · #**8752** 07-26-2009, 04:36 PM

Here is another update on my situation. I have been reading through all the post trying to fix my problem.

I was able to download AC97 audio from realtek. I now have no yellow question marks "yeah" but still no sound :-(

In the device manger when you click on C-media AC97 Audio driver it states " No drivers are installed for this device" So I click on the update driver button and she starts downloading from the realtek site...yeah'

Then just when it's almost to the very end of the download, the computer shuts off ...NOOOOOOOOOOOOOO :-(

I NOW HAVE OVER 40 HOURS INTO THIS FIX, AND ALL I MANAGE TO DO IS REMOVE THE YELLOW QUESTION MARK.

Here is an updated Belar report, the last report said there were no drivers found

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation OptiPlex GX270
System Service Tag: F3V7W41 (support for this PC)
Asset Tag: 728893
Chassis Serial Number: F3V7W41
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0U1324
Serial Number: ..CN1374044503CC.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A03 10/20/2003
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
50.79 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV9QX0L, rev 3.16, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Slot 'DIMM_3' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.99 GB 50.79 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 7/26/2009 4:15:25 PM (admin)
local system accounts
Guest 9/19/2005 7:50:04 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Fax Lexmark 5400 Series Printer on Fax Lexmark 5400 Series
HP DeskJet 930C/932C/935C on \\XSPD3191G4\AutoHPDe
Lexmark 5400 Series on USB002
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation) [Display adapter]
Acer X223W [Monitor] (22.0"vis, s/n LAP080664224, May 2009)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) C-Media AC97 Audio Device

smgarcia · #**8753** 07-26-2009, 05:04 PM

Quote:

Originally Posted by derby11

I NOW HAVE OVER 40 HOURS INTO THIS FIX, AND ALL I MANAGE TO DO IS REMOVE THE YELLOW QUESTION MARK.

Join the club...I'm extremely frustrated as well. I honestly think there is little or no solution to my problem by simply installing drivers. I may have to reinstall the entire system. I REALLY DON'T WANT TO DO THAT. I can't believe that the only way to make a sound card work is by reinstalling everything. It's only a few drivers that we are looking at.

bookworm · #**8754** 07-27-2009, 09:16 AM

Quote:

Originally Posted by derby11

Here is another update on my situation. I have been reading through all the post trying to fix my problem.

I was able to download AC97 audio from realtek. I now have no yellow question marks "yeah" but still no sound :-(

In the device manger when you click on C-media AC97 Audio driver it states " No drivers are installed for this device" So I click on the update driver button and she starts downloading from the realtek site...yeah'

Then just when it's almost to the very end of the download, the computer shuts off ...NOOOOOOOOOOOOOO :-(

I NOW HAVE OVER 40 HOURS INTO THIS FIX, AND ALL I MANAGE TO DO IS REMOVE THE YELLOW QUESTION MARK.

Here is an updated Belar report, the last report said there were no drivers found

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation OptiPlex GX270
System Service Tag: F3V7W41 (support for this PC)
Asset Tag: 728893
Chassis Serial Number: F3V7W41
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0U1324
Serial Number: ..CN1374044503CC.
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A03 10/20/2003
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
50.79 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV9QX0L, rev 3.16, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Slot 'DIMM_3' is Empty
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.99 GB 50.79 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 7/26/2009 4:15:25 PM (admin)
local system accounts
Guest 9/19/2005 7:50:04 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Fax Lexmark 5400 Series Printer on Fax Lexmark 5400 Series
HP DeskJet 930C/932C/935C on \\XSPD3191G4\AutoHPDe
Lexmark 5400 Series on USB002
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation) [Display adapter]
Acer X223W [Monitor] (22.0"vis, s/n LAP080664224, May 2009)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) C-Media AC97 Audio Device

dell drivers
http://support.euro.dell.com/support...id=-1&impid=-1

according to Dell your audio is Soundmax

Are you’re audio plugs on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

if they are install the ADI 198x driver

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**8755** 07-27-2009, 09:21 AM

Quote:

Originally Posted by smgarcia

Join the club...I'm extremely frustrated as well. I honestly think there is little or no solution to my problem by simply installing drivers. I may have to reinstall the entire system. I REALLY DON'T WANT TO DO THAT. I can't believe that the only way to make a sound card work is by reinstalling everything. It's only a few drivers that we are looking at.

check these out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

http://www.tymes.net/swenum/fix-swenum0.htm

bookworm · #**8756** 07-27-2009, 09:24 AM

Quote:

Originally Posted by dragontooth

I registered because even after browsing through 100+ pages I still can't find the answer to my problem. Same thing - exclamation point on Multimedia Audio Controllers, no sound. There's no device showing up at Multimedia when Belarc scanned my system. No volume button at the taskbar, etc.

My specs:

Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

System Model
Enclosure Type: Desktop

Processor
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded

Main Circuit Board
Board: WinFast 760GXK8MC
Serial Number: WYWM62702330
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/08/2005

Drives
61.17 Gigabytes Usable Hard Drive Capacity
50.48 Gigabytes Hard Drive Free Space
ASUS CRW-4012A [CD-ROM drive]
HP DVD Writer 300c [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ExcelStor Technology J340 [Hard drive] (41.17 GB) -- drive 1, s/n VNVB17E2119NEA, rev V22OA63A, SMART Status: Healthy
ST320413A [Hard drive] (20.02 GB) -- drive 0, s/n 7ED2YAZ0, rev 3.11, SMART Status: Healthy

Memory Modules c,d
510 Megabytes Usable Installed
Memory
Slot 'A0' has 256 MB
Slot 'A1' has 256 MB

Local Drive Volumes
c: (NTFS on drive 0) 20.01 GB 14.86 GB free
d: (NTFS on drive 1) 41.16 GB 35.63 GB free

Any help is greatly appreciated. Thank you so much!

this is the audio driver for your Foxconn board http://www.foxconnchannel.com/suppor...D=en-us0000289

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**8757** 07-27-2009, 09:35 AM

Quote:

Originally Posted by blindwood

ok here it goes>>Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Fujitsu Siemens A7V600-F
Processor a Main Circuit Board b
2,00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded Board: Fujitsu Siemens A7V600-F REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS A7V600-F ACPI BIOS Revision 1005 08/29/2003
Drives Memory Modules c,d
160,03 Gigabytes Usable Hard Drive Capacity
130,55 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160021A [Hard drive] (160,04 GB) -- drive 0, s/n 5JS0D02E, rev 3.04, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DDR 1' has 256 MB
Slot 'DDR 2' has 256 MB
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160,03 GB 130,55 GB free
Network Drives
None detected .jepii.the ball is yours again trow it back xD i hope i dident but eny personal inf if i did thats no brobs .. enywais/,,.thanks .0o i hope i can hear music again soon

that board has Realtek AC'87 go here http://www.realtek.com.tw/downloads/...&GetDown=false

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

smgarcia · #**8758** 07-27-2009, 09:36 AM

Quote:

Originally Posted by bookworm

check these out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

http://www.tymes.net/swenum/fix-swenum0.htm

I did try both of those and they didn't help. Additionally my PnP is enabled and working properly. Why does that link to tymes.com not have the Microsoft UAA Bus driver under System Devices? That appears on mine.

Here is pertinent Belarc FWIW:

Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)
System Model

Dell Inc. Vostro 200
System Service Tag: 9QNZFD1 (support for this PC)
Chassis Serial Number: 9QNZFD1
Enclosure Type: Desktop

Bus Adapters
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C

Multimedia
Realtek High Definition Audio

Communications
1394 Net Adapter
Intel(R) 82562V-2 10/100 Network Connection
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:1A:A0:8C:66:77

Networking Dns Servers: 68.94.156.1
68.94.157.1

Other Devices
OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device (2x)
Brother MFC-8660DN USB
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (8x)

Thank you!

bookworm · #**8759** 07-27-2009, 10:00 AM

Quote:

Originally Posted by callistasky

I seem to be having the same issue as everyone else is having in this particular thread..... I did a scan which stated that there was no Multimedia Audio controller or SM Bus Controller detected. I couldn't find what I needed on Toshiba's website.... Here is my belarc scan:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) TOSHIBA Satellite A65 PSA60U-02K015
System Serial Number: 74213824Q
Enclosure Type: Portable
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: TOSHIBA Portable PC Version A0
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.40 07/01/2004
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
44.21 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R2512 [CD-ROM drive]

FUJITSU MHT2060AT [Hard drive] (60.01 GB) -- drive 0, s/n NN6VT4614A26, rev 0022, SMART Status: Healthy 448 Megabytes Usable Installed Memory

Slot 'DRAM Slot 0' has 256 MB
Slot 'DRAM Slot 1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 60.01 GB 44.21 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
allanone 7/25/2009 9:33:48 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP Deskjet D1500 series on USB001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller ATI MOBILITY RADEON 7000 IGP [Display adapter]
AU Optronics 14.9 [Monitor] (14.9"vis, July 2004)
Bus Adapters Multimedia
Texas Instruments PCI-1410 CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Virus Protection [Back to Top] new Group Policies
McAfee VirusScan Version 99.9.99
Realtime File Scanning On
None discovered
Communications Other Devices
TOSHIBA Software Modem

Atheros AR5004G Wireless Network Adapter
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:90:96:C5:51:A8
Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:A0

1:B0:86:AD

Networking Dns Servers: 68.87.64.150
68.87.75.198
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
PS/2 Compatible Mouse
USB Root Hub (3x)

drivers here http://www.csd.toshiba.com/cgi-bin/t...ily=1073768663

choose Downloads - Win XP -

1st from dropdown list / Special - Ati Chipset, Display,& IDE
install then Restart your comp

2nd from dropdown list / Sound - Realtek audio

Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**8760** 07-27-2009, 12:37 PM

Quote:

Originally Posted by surmat

Hi,

As asked I am pasting my Everest report below. Also if it helps someone deleted a folder called "Avance 97 Audio" or something a few days back when all this trouble started, so that could be the problem but I dont know how to get it back since its gone from the Recycle bin as well.
Pls. help. Thanks

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer SURESH
Generator Administrator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-07-26
Time 19:30

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SURESH
User Name Administrator

Motherboard:
CPU Type Intel Pentium 4, 1700 MHz (17 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845GL
System Memory 1015 MB (PC2700 DDR SDRAM)
BIOS Type Award (11/21/02)
Communication Port Communications Port (COM1)
Communication Port Bluetooth Serial Port (COM10)
Communication Port Bluetooth Serial Port (COM11)
Communication Port Bluetooth Serial Port (COM12)
Communication Port Bluetooth Serial Port (COM13)
Communication Port Communications Port (COM2)
Communication Port Bluetooth Serial Port (COM3)
Communication Port Bluetooth Serial Port (COM4)
Communication Port Bluetooth Serial Port (COM5)
Communication Port Bluetooth Serial Port (COM6)
Communication Port Bluetooth Serial Port (COM7)
Communication Port Bluetooth Serial Port (COM8)
Communication Port Bluetooth Serial Port (COM9)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor SyncMaster 793S/793V , SyncMaster Magic CM173G [NoDB] (HHAXB37294)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive ST340015A (40 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive ST3160215A (149 GB, IDE)
Optical Drive SAMSUNG CD-R/RW SW-252B (52x/24x/52x CD-RW)
Optical Drive SAMSUNG CD-ROM SC-152C (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 19506 MB (1967 MB free)
D: (FAT32) 18632 MB (5916 MB free)
G: (NTFS) 80003 MB (64718 MB free)
H: (NTFS) 72621 MB (50311 MB free)
Total Size 186.3 GB (120.0 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Silan SC92031 PCI Fast Ethernet Adapter (192.168.1.2)
Modem Bluetooth DUN Modem
Modem Bluetooth Fax Modem
Modem Bluetooth LAP Modem
Modem Bluetooth LAP Modem #2

Peripherals:
Printer HP Deskjet 3900 Series
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device USB Human Interface Device

can you post this part of the Everest report

DMI

[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies, LTD
Version ASUS A8N-SLI Premium ACPI BIOS 1011-005
Release Date 01/18/2006
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, PnP
Expansion Capabilities PCI, USB

[ System ]

System Properties:
Manufacturer System manufacturer
Product System Product Name
Version System Version
Serial Number System Serial Number
Universal Unique ID 11111111-11111111-11111111-11111111
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer ASUSTeK Computer INC.
Product A8N-SLI Premium
Version 1.02
Serial Number 123456789000

and this part of Belarc

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) TOSHIBA Satellite A65 PSA60U-02K015
System Serial Number: 74213824Q
Enclosure Type: Portable
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: TOSHIBA Portable PC Version A0
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.40 07/01/2004
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
44.21 Gigabytes Hard Drive Free Space