Multimedia Audio Controller Problems

[shanescheitlin]

We've got to be close.. I tried ur suggestion dling the intel thing and made sure my monitor is on the I/O board - rebooted with still no success!! Last night i dl a free driver prgm called driver max which the only thing i learned from their report was that a microsoft UAA bus driver for HD audio is not digitally signed?? I looked online for more info to recovering my sound but cant seem to get anywhere... Any other suggestions are welcome, as always thank you thank you for ur efforts.

[derby11]

Originally Posted by bookworm

did you use the Dell download manager, I used the Internet browser option.

Got it! I downloaded the Dell download manager and then went back and downloaded the drivers off of dell's website.... WALLAH, SOUND!!!!


Thanks Bookworm, now I can get some sleep!!!

[smgarcia]

Originally Posted by bookworm

check that audio is enabled in the BIOS

scroll to System Setup on how, if not sure how to post back
http://support.euro.dell.com/support....htm#wp1057460

I just checked that it is enabled. I also ran again the utility that tested the sound card while in the Setup Mode.

Do you know of a way to validate the registry entries for these kinds of things? I have a suspicion that my registry may be a problem. Unfortunately I can't restore to a previous state because it only goes back about 10 days (and 10 days ago I did something to wipe out months of history.)

What's your impression overall? I've got my fingers crossed as you have clearly helped about 5,000 people with their sound problems just from this thread.

[bookworm]

Originally Posted by sammy lobo

Hi,,, I have the same problem,,,I don't seem to have sound on my computer. That is, from the speakers anyway, I format my pc and upgrade to WinXP, I don't have audio. When I checked the device manager, under Other Devices, Multimedia Audio Controller and sm bus controller had a yellow question mark in front of it. PLEASE HELP ME!!!! I try different ways to fix this but nothing works.

HP pavilion a1253w
s/n CNH60906K6 NA660
Motherboard ID 01/17/2006-RS482-SB400-Amberine-00
Motherboard Name Asus A8AE-LE (Amberine)
Company Name ASUSTeK Computer Inc.
Multimedia audio controler,,, PNP DEVICE ID
PCI\VEN_1002&DEV_4370&SUBSY
ID FOR SM BUS CONTROLLER
PCI\VEN_1002&DEV_4372&SUBSY
AND OTHER DIVICE ID
ACPI\AWY0001\2&DABA3FF&0


hope this info. can help you, help me;o)
Sammy

go here to HP http://h10025.www1.hp.com/ewfrf/wc/s... 3604&lang=en

Original Drivers

1st Ati chipset - install - Restart comp

Right click My Computer > Properties > Hardware tab > Device Manager
System Devices / Microsoft Universal Audio Architecture should be installed

if not install from here - then Restart comp
http://h20000.www2.hp.com/bizsupport...reg_R1002_USEN

then install Realtek audio driver

Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by smgarcia

I just checked that it is enabled. I also ran again the utility that tested the sound card while in the Setup Mode.

Do you know of a way to validate the registry entries for these kinds of things? I have a suspicion that my registry may be a problem. Unfortunately I can't restore to a previous state because it only goes back about 10 days (and 10 days ago I did something to wipe out months of history.)

What's your impression overall? I've got my fingers crossed as you have clearly helped about 5,000 people with their sound problems just from this thread.

if you have a XP disc or a disc with OS on
Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

it will not give any prompts but will just run

[smgarcia]

Originally Posted by bookworm

if you have a XP disc or a disc with OS on
Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

it will not give any prompts but will just run

I believe you asked me that a few days ago and the app ended with no information, which I assume meant it didn't do anything (or if it did I didn't notice anything.)

The Audio service is also enabled and on, it's enabled in the BIOS as well. The only other thing I can think of is when the sound was working, I was routinely using a USB speaker system. Obviously that doesn't work now, but I still see the USB Audio device/driver under my system tools. I think it might even be in one of those pictures I posted. Should I disable or uninstall that? I'm afraid that I may not be able to easily reconstitute it if I do so, hence my reticence up to now.

[signfee1]

my computer was hanging at start up and i was not able to do anything... so i removed my sound card intex sound card yamaha - 4ch
it makes computer hangs .... now after removing sound card there is no system hang up /////
i dont know about my internal sound hardware..???
i have copy paste belarac advisor report?/////////// please give a reply.....



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Intel Corporation
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.07 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total) Board: Intel Corporation D102GGC2 AAD42789-201
Serial Number: BTGC61602FPW
Bus Clock: 133 megahertz
BIOS: Intel Corp. GC11020M.86A.1058.2006.0330.1109 03/30/2006
Drives Memory Modules c,d
80.00 Gigabytes Usable Hard Drive Capacity
18.92 Gigabytes Hard Drive Free Space

SONY DVD RW DW-Q120A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG HD080HJ [Hard drive] (80.02 GB) -- drive 0, s/n 30534538314a4c4e303531393436202020202020, SMART Status: Healthy 446 Megabytes Usable Installed Memory

Slot 'DIMM0' is Empty
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 512 MB (serial number 0x04425142)
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 22.07 GB 13.73 GB free
d: (FAT32 on drive 0) 22.47 GB 864 MB free
e: (FAT32 on drive 0) 35.47 GB 4.33 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ANSH 7/29/2009 11:44:31 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI RADEON XPRESS 200 [Display adapter]
LG 700B [Monitor] (16.3"vis, June 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Version 8.5
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary IP Address: 192.168.1.5 / 24
Physical Address: 00:16:76:6B:FA:5E

Networking Dns Servers: 218.248.255.194
218.248.255.162
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (3x)

[bookworm]

[quote=signfee1]my computer was hanging at start up and i was not able to do anything... so i removed my sound card intex sound card yamaha - 4ch
it makes computer hangs .... now after removing sound card there is no system hang up /////
i dont know about my internal sound hardware..???
i have copy paste belarac advisor report?/////////// please give a reply.....



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Intel Corporation
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.07 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total) Board: Intel Corporation D102GGC2 AAD42789-201
Serial Number: BTGC61602FPW
Bus Clock: 133 megahertz
BIOS: Intel Corp. GC11020M.86A.1058.2006.0330.1109 03/30/2006
Drives Memory Modules c,d
80.00 Gigabytes Usable Hard Drive Capacity
18.92 Gigabytes Hard Drive Free Space

SONY DVD RW DW-Q120A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG HD080HJ [Hard drive] (80.02 GB) -- drive 0, s/n 30534538314a4c4e303531393436202020202020, SMART Status: Healthy 446 Megabytes Usable Installed Memory

Slot 'DIMM0' is Empty
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 512 MB (serial number 0x04425142)
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 22.07 GB 13.73 GB free
d: (FAT32 on drive 0) 22.47 GB 864 MB free
e: (FAT32 on drive 0) 35.47 GB 4.33 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ANSH 7/29/2009 11:44:31 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI RADEON XPRESS 200 [Display adapter]
LG 700B [Monitor] (16.3"vis, June 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Version 8.5
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices

this is your audio driver from Intel http://downloadcenter.intel.com/Deta...onal*&lang=eng

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by smgarcia

I believe you asked me that a few days ago and the app ended with no information, which I assume meant it didn't do anything (or if it did I didn't notice anything.)

The Audio service is also enabled and on, it's enabled in the BIOS as well. The only other thing I can think of is when the sound was working, I was routinely using a USB speaker system. Obviously that doesn't work now, but I still see the USB Audio device/driver under my system tools. I think it might even be in one of those pictures I posted. Should I disable or uninstall that? I'm afraid that I may not be able to easily reconstitute it if I do so, hence my reticence up to now.

what speaker system are you using now ?

[signfee1]

book worm,,,,,,,,,,,,,
my intex yamaha 4ch sound card is not attached in motherboard right now/// should i attach it again??
as i told u earlier that after attaching sound card my system hangs up while start up

[signfee1]

hey... i did wat u said ...new system respore point creation.... downloading and installing drivers of realtek

now problem is that.... as i told u earlier that.. i have purchased a sound card ( intex sound card yamaha 4ch) about a 3 month before because i visited a computer mechanic and he said that ur sound card is corrupt.. so he gave me a sound card and intex driver cd also... now with using this sound card my system hangs at startup screen or on welcome screen of computer... and i yesterday removed my sound card and in device manager yellow question mark is not showing as multimedia audio controller .... and in control panel > sound and audio devices it is shown no audio device..........

now here no sound in my system

[smgarcia]

Originally Posted by bookworm

what speaker system are you using now ?

I plug headphones into the front panel jack. There are also rear ones. The partition utility that tests hardware devices tests both rear and front jacks.

I don't have the USB speaker even plugged in right now. It doesn't do anything anyway when I do because there is the dreaded "No Audio Device." Actually...maybe I'll try plugging in the USB speaker system just to see what happens. Or would it even be worth it to remove/install the integrated Realtek Audio card from the mother board? I'm not even sure if I can do that, it might be soddered on or something.

[rockas7]

Control Panel
System
Hardware
Device Manager
Uninstall Drivers that are not working correctly
Restart your computer... and The Found new Hardware wizard will take you from there....

[bookworm]

Originally Posted by signfee1

hey... i did wat u said ...new system respore point creation.... downloading and installing drivers of realtek

now problem is that.... as i told u earlier that.. i have purchased a sound card ( intex sound card yamaha 4ch) about a 3 month before because i visited a computer mechanic and he said that ur sound card is corrupt.. so he gave me a sound card and intex driver cd also... now with using this sound card my system hangs at startup screen or on welcome screen of computer... and i yesterday removed my sound card and in device manager yellow question mark is not showing as multimedia audio controller .... and in control panel > sound and audio devices it is shown no audio device..........

now here no sound in my system

go here to Intel and install the Ati chipset - then Restart your comp
http://downloadcenter.intel.com/Deta...al* &lang=eng

then install audio again

Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[signfee1]

go here to Intel and install the Ati chipset - then Restart your comp
http://downloadcenter.intel.com/Deta...al* &lang=eng

then install audio again

Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
---------------------------------------------------------------------- i did same as above no sound in system..


1. in control panel> sound and audio devices> there is no audio device ... and in device manager there is no yelloq question of multimedia audio controller...

2. have u confirmed from belrac report of my pc that soundcard still attached with pc... my intex yamaha 4ch sound card was hanging my computer system.. so i took that out from pc motherboard.. then submitted to u belarac report...

please give a reply