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Multimedia Audio Controller Problems

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  #9031  
Old 09-10-2009, 10:52 PM
MoniJune Offline
Registered User
  
Join Date: Sep 2009
Posts: 8
Exclamation
I ran the scan, and it repaired several files. Then I restarted, and then installed the I/O audio driver set. Again, it was slow to shut down, and it hanged on restart. So I restarted on "last known good," which was post-scan. As it started up this time, it gave the messagae "no ADI is installed." Where do I get this ADI, and is it really what it needs?
Thanks!
Monica

[quote=bookworm]
Quote:
Originally Posted by MoniJune
Me again. I installed the chipset, and that went fine (thank you, Bookworm, it helped a few other things, too!). Then I installed the audio drivers for the I/O jack. They installed, and there was sound. The shutdown took a little longer than usual, but the windows shutdown sound played. Then I started it back up, and it reached the "Windows is starting up" screen, and it hanged. I gave it 30 minutes, hoping it would work itself out, but no progress. So I did a forced shutdown, started up in safe mode and restored it back to the post-chipset point. The yellow exclamation has returned to the Multimedia Audio Controller. I'm guessing at this point either the drivers are not the right ones (I don't know why they wouldn't be) or I have a hardware conflict. These speakers worked fine before I did the Windows XP reinstall. Any further ideas?
Thanks!
Monica


Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp or recovery disc available in case sfc needs to repair or replace any files

it will just run and give no prompts
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  #9032  
Old 09-10-2009, 11:56 PM
Danielbro Offline
Registered User
  
Join Date: Sep 2009
Posts: 1
No Sound. Multimedia audio Controller is the proble.
I have been trying to down load different drivers. Nothings seems to be working. Here is my belarc reading.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway NX200S 1008574
System Serial Number: 0036654506
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.50 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway 4210
Serial Number: V659M6N007064C2A0X
BIOS: Phoenix W320.F09B 07/21/2005
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
2.97 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4244N [CD-ROM drive]

HTS424040M9AT00 [Hard drive] (40.01 GB) -- drive 0, s/n MPA25CQ4DU8ULE, rev MA2OA71A, SMART Status: Healthy


Please help me hear my music
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  #9033  
Old 09-12-2009, 03:15 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
[quote=MoniJune]I ran the scan, and it repaired several files. Then I restarted, and then installed the I/O audio driver set. Again, it was slow to shut down, and it hanged on restart. So I restarted on "last known good," which was post-scan. As it started up this time, it gave the messagae "no ADI is installed." Where do I get this ADI, and is it really what it needs?
Thanks!
Monica



ADI is the ADI 198x audio driver, look at the back of the tower, low down, are there any other audio plugs at all ?
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #9034  
Old 09-12-2009, 03:18 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by Danielbro
I have been trying to down load different drivers. Nothings seems to be working. Here is my belarc reading.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway NX200S 1008574
System Serial Number: 0036654506
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.50 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway 4210
Serial Number: V659M6N007064C2A0X
BIOS: Phoenix W320.F09B 07/21/2005
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
2.97 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4244N [CD-ROM drive]

HTS424040M9AT00 [Hard drive] (40.01 GB) -- drive 0, s/n MPA25CQ4DU8ULE, rev MA2OA71A, SMART Status: Healthy


Please help me hear my music

audio driver here at Gateway http://support.gateway.com/support/d...&param=1008574

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9035  
Old 09-12-2009, 09:57 PM
-Souljah- Offline
Registered User
  
Join Date: Oct 2007
Posts: 13
Okay well i reformatted my computer this afternoon and i downloaded the sound drivers i usually use from this site (http://support.asus.com.tw/download/...Language=en-us) provided by this bookworm in a old thread but when i go to install the Sound Drivers i got an Error Saying.

Error: SoundMax WDM Driver not Found.

i also get an Error when i try to install my Graphics Driver aswell heres my Comp. Specs













Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) ASUS A7V400-MX 1.03
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTek Computer INC. A7V400-MX 1.03
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7V400-MX ACPI BIOS Revision 1009 12/21/2004
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
19.29 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E90KZ9GE, rev NAR61EA0, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 19.29 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Harlz 9/12/2009 8:36:41 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
CMO CMC 19" AD [Monitor] (19.1"vis, February 2005) (2x)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port
Virus Protection [Back to Top] new Group Policies
avast! antivirus 4.8.1351 [VPS 090911-0] Version 4.8.1351
Virus Definitions Version Up To Date
Realtime File Scanning Off
None discovered
Communications Other Devices

VIA Compatable Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:118:5D7:47

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device (3x)
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
Generic USB Hub
USB Composite Device
USB Root Hub (4x)

See your entire network map...
click for Belarc's System Management products

new Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.1.1 Router Netgear DHCP Server, Gateway, Domain Name Server, Web Server
192.168.1.2 Physical Address 00:21:6B:26:8A:9A
192.168.1.3 Windows XP Workstation Harley-900a3292 (in MSHOME), Asustek
192.168.1.136 Windows XP Workstation Jake-bee2b9d20c (in MSHOME) Browse Master, SQL Server

Find your security vulnerabilities...
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Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
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Q913580 - Low (details...)
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Software Licenses [Back to Top]

Belarc - Advisor d9ad20c4
Microsoft - Internet Explorer 76477-OEM-0045093-34596 (Key: FYPPR-J6D49-D26RB-3W297-72F4B)e
Microsoft - WebFldrs XP 12345-111-1111111-81226
Microsoft - Windows XP Home Edition 76477-OEM-0045093-34596 (Key: FYPPR-J6D49-D26RB-3W297-72F4B)e

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Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823

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Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0

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Microsoft Corporation - Windows® NetMeeting® Version 3.01

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Microsoft Data Access Components Version 3.525.1117.0
ı
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Microsoft(R) Windows Media Player Version 9.00.00.3250
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Mozilla Corporation - Firefox Version 3.5.3
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WinZip Version 12.1 (8472)
ı
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Please get back to me as soon as possible
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  #9036  
Old 09-12-2009, 10:02 PM
Greenneutron Offline
Registered User
  
Join Date: Sep 2009
Posts: 2
Reinstalled Windows today cause it was acting funny/had a bad virus. I've got everything working again except this. I know this probably technically goes in the Vista forum cause that's what I'm running, but it there doesn't seem to be much in the way of response over there for people who have posted the "Yellow ! on my Multimedia Audio Controller help me!" problem over there.

Windows Vista Home Premium (build 6000)
Install Language: English (United States)
System Locale: English (United States)
3.20 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
Board: ASUSTeK Computer INC. M2N-SLI DELUXE 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS M2N-SLI DELUXE ACPI BIOS Revision 1102 06/20/2007
NVIDIA GeForce 8800 GTS [Display adapter]
DELL 1800FP [Monitor] (18.2"vis, s/n 7R47734G024Z, April 2003)
SoundMAX Integrated Digital HD Audio

Thanks in advance to anyone who can help me :-)
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  #9037  
Old 09-13-2009, 02:31 AM
samuelfrancis Offline
Registered User
  
Join Date: Nov 2008
Posts: 6
Quote:
Originally Posted by bookworm
audio driver for XP here at Foxconn http://www.foxconnsupport.com/downlo...=&sort=Drivers

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

I downloaded it, the audio device driver, but i dont know what to do now? There are a heap of files and such that i downloaded with it. I'm not sure what to do.
There is one, called "Setup", and i clicked it but nothing has seemed to happen?

Any thoughts?
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  #9038  
Old 09-13-2009, 09:19 AM
Kevin_gibson's Avatar
Kevin_gibson Offline
Registered User
  
Join Date: Feb 2006
Location: UK
Posts: 1,176
Quote:
Originally Posted by samuelfrancis
I downloaded it, the audio device driver, but i dont know what to do now? There are a heap of files and such that i downloaded with it. I'm not sure what to do.
There is one, called "Setup", and i clicked it but nothing has seemed to happen?

Any thoughts?
When it's downloaded, is it a folder that opens? if it is, click on Extract files, follow on screen prompts, then click on setup in the new folder.
__________________
Toshiba Accredited Laptop Technician

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www.google.com is your friend
Happy to help with Windows 95, 98, ME, XP & Vista. Any router issues are also welcome
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  #9039  
Old 09-13-2009, 09:21 AM
Kevin_gibson's Avatar
Kevin_gibson Offline
Registered User
  
Join Date: Feb 2006
Location: UK
Posts: 1,176
Quote:
Originally Posted by -Souljah-
Okay well i reformatted my computer this afternoon and i downloaded the sound drivers i usually use from this site (http://support.asus.com.tw/download/...Language=en-us) provided by this bookworm in a old thread but when i go to install the Sound Drivers i got an Error Saying.

Error: SoundMax WDM Driver not Found.

i also get an Error when i try to install my Graphics Driver aswell heres my Comp. Specs

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) ASUS A7V400-MX 1.03
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTek Computer INC. A7V400-MX 1.03
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7V400-MX ACPI BIOS Revision
Is your sound driver showing in Device Manager? or with a yellow exclamation mark?
__________________
Toshiba Accredited Laptop Technician

Big world out there - softwaretipsandtricks have your answer

www.google.com is your friend
Happy to help with Windows 95, 98, ME, XP & Vista. Any router issues are also welcome
Reply With Quote

  #9040  
Old 09-13-2009, 10:10 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
[quote=-Souljah-]Okay well i reformatted my computer this afternoon and i downloaded the sound drivers i usually use from this site (http://support.asus.com.tw/download/...Language=en-us) provided by this bookworm in a old thread but when i go to install the Sound Drivers i got an Error Saying.

Error: SoundMax WDM Driver not Found.

i also get an Error when i try to install my Graphics Driver aswell heres my Comp. Specs
















Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) ASUS A7V400-MX 1.03
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTek Computer INC. A7V400-MX 1.03
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7V400-MX ACPI BIOS Revision 1009 12/21/2004
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
19.29 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E90KZ9GE, rev NAR61EA0, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 19.29 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Harlz 9/12/2009 8:36:41 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
CMO CMC 19" AD [Monitor] (19.1"vis, February 2005) (2x)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port
Virus Protection [Back to Top] new Group Policies
avast! antivirus 4.8.1351 [VPS 090911-0] Version 4.8.1351
Virus Definitions Version Up To Date
Realtime File Scanning Off
None discovered
Communications Other Devices

VIA Compatable Fast Ethernet Adapter


go here to Asus http://support.asus.com/download/dow...Language=en-us

under Others - install the Via 4 in 1 driver Package ( chipset driver ) then Restart your comp

Soundmax is a picky driver to install, try a force install this way - use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Radeon driver here http://support.amd.com/us/gpudownloa...rer300-xp.aspx

look at Installation Instructions - you need Microsoft Net Framework 2 installed before installing the driver - there is a link to the driver under the installation instructions and also how to check if already installed.
http://support.amd.com/us/kbarticles...TIProduct.aspx


Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9041  
Old 09-13-2009, 10:17 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by samuelfrancis
I downloaded it, the audio device driver, but i dont know what to do now? There are a heap of files and such that i downloaded with it. I'm not sure what to do.
There is one, called "Setup", and i clicked it but nothing has seemed to happen?

Any thoughts?

audio is Realtek, you need to double click the Setup file to install
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9042  
Old 09-13-2009, 11:14 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by Greenneutron
Reinstalled Windows today cause it was acting funny/had a bad virus. I've got everything working again except this. I know this probably technically goes in the Vista forum cause that's what I'm running, but it there doesn't seem to be much in the way of response over there for people who have posted the "Yellow ! on my Multimedia Audio Controller help me!" problem over there.

Windows Vista Home Premium (build 6000)
Install Language: English (United States)
System Locale: English (United States)
3.20 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
Board: ASUSTeK Computer INC. M2N-SLI DELUXE 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS M2N-SLI DELUXE ACPI BIOS Revision 1102 06/20/2007
NVIDIA GeForce 8800 GTS [Display adapter]
DELL 1800FP [Monitor] (18.2"vis, s/n 7R47734G024Z, April 2003)
SoundMAX Integrated Digital HD Audio

Thanks in advance to anyone who can help me :-)

audio driver here at Asus - don't install the Beta version
http://support.asus.com/download/dow...Language=en-us
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Last edited by bookworm : 09-13-2009 at 11:22 AM.
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  #9043  
Old 09-13-2009, 11:21 AM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by samuelfrancis
I downloaded it, the audio device driver, but i dont know what to do now? There are a heap of files and such that i downloaded with it. I'm not sure what to do.
There is one, called "Setup", and i clicked it but nothing has seemed to happen?

Any thoughts?

double click the file shown here circled in red - click image to focus
http://www.overclockeddoc.com/bookwo...tup%20file.JPG
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9044  
Old 09-13-2009, 01:27 PM
MoniJune Offline
Registered User
  
Join Date: Sep 2009
Posts: 8
Exclamation
[quote=bookworm]
Quote:
Originally Posted by MoniJune
I ran the scan, and it repaired several files. Then I restarted, and then installed the I/O audio driver set. Again, it was slow to shut down, and it hanged on restart. So I restarted on "last known good," which was post-scan. As it started up this time, it gave the messagae "no ADI is installed." Where do I get this ADI, and is it really what it needs?
Thanks!
Monica



ADI is the ADI 198x audio driver, look at the back of the tower, low down, are there any other audio plugs at all ?

I pulled out the tower just to be sure, and there are no audio jacks in the expansion slots, just the one in the narrow space next to the fan and vents. When I install the ADI 198x audio driver, that's when I get sound just fine until I shut down, then it won't boot back up fully so I have to roll back to "last known good," which still includes the chipset update. The speakers I have on it now, Dell AX210, are not the originals. This set powers from USB as well as plugs into the audio jack. Would that make a difference to the kind of driver I would use?
Thank you for hanging in there with me!
Monica
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  #9045  
Old 09-13-2009, 01:57 PM
Greenneutron Offline
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Join Date: Sep 2009
Posts: 2
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Quote:
Originally Posted by bookworm
audio driver here at Asus - don't install the Beta version
http://support.asus.com/download/dow...Language=en-us


That didn't fix it somehow, but I did figure out something that did. The onboard soundcard for some reason was no good, and I was getting the whole "we can't find a valid Creative card" when I tried to install the drivers for my other card thanks to some apparently well-known issue with Vista. I managed to find an openーsource version of the Creative drivers that worked though. I won't link them cause I wouldn't want someone else to risk it.

どもありがとうございます　Bookworm-先生。
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