Multimedia Audio Controller Problems

[Kevin_gibson]

Originally Posted by jackal84

Problem with no sound,thx in advance

Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom)



Board: KT600-8237

http://www.ecs.com.tw/ECSWebSite/Downloads/ProductsDetail_Download.aspx?detailid=360&DetailNa me=Driver&DetailDesc=&CategoryID=1&MenuID=6&LanID= 0

[Bester]

hi i have the same problem with the sound here is some info,
my computer runs Windows Vista Ultimate Edition (red)

Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: Arabic (Egypt)

System Model
HP Pavilion 061 DM112A-ABS A200. 03U0211RE101SALSA10
System Serial Number: NLD32820TV SV330
Enclosure Type: Desktop

Processor
2,13 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded

Main Circuit Board
Board: KM266-8235
Serial Number: KE1306249071
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD AM37313 05/20/2003

[jackal84]

Thanks a lot kevin.

[Kevin_gibson]

Originally Posted by jackal84

Thanks a lot kevin.

Hi Jackal,
Did the drivers work for you?

[xkrlstlx]

so I reformatted with a version of xp after viruses attacked my computer... and now i have no sound. so i found the realtek driver.. deleted the malfunctioning driver.. tried to install the realtek driver & right before the finish of the installation it would just give me a blue screen with a portcls.sys error.

so I did the belarc report. this is what I got.
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Inc. Dimension 4700
System Service Tag: 85L0761 (support for this PC)
Chassis Serial Number: 85L0761
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Inc. 0M3918
Serial Number: ..CN7082149N01EZ.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A05 11/23/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
34.08 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-252S [CD-ROM drive]

Multiple Card Reader USB Device [Hard drive] (2.02 GB) -- drive 1
ST340014AS [Hard drive] (40.00 GB) -- drive 0, s/n 4a354658574c315a202020202020202020202020, SMART Status: Healthy 248 Megabytes Usable Installed Memory

Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' is Empty
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 34.08 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 9/19/2009 2:23:59 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Controllers Display
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x) Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter] (2x)
DELL E773c [Monitor] (15.7"vis, s/n 6418049R346R, October 2004)
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem

Belkin Wireless G USB Network Adapter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:1CF:35:E6:1F
Intel(R) PRO/100 VE Network Connection
Dhcp Server: 192.168.0.1
Physical Address: 00:11:11:73:EF:32

Networking Dns Servers: 192.168.0.1
205.171.3.25
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (5x)

could you please please please help? I'd appreciate it so much.

[Kevin_gibson]

Originally Posted by xkrlstlx

so I reformatted with a version of xp after viruses attacked my computer... and now i have no sound. so i found the realtek driver.. deleted the malfunctioning driver.. tried to install the realtek driver & right before the finish of the installation it would just give me a blue screen with a portcls.sys error.

Dell Inc. Dimension 4700
System Service Tag: 85L0761 (support for this PC)

Your drivers are here:

http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&l=en&s=gen&catid=3&hidlang=e n&hidos=WW1&impid=-1&os=WW1&osl=EN&servicetag=85L0761&SystemID=DIM_P4 _4700&TabIndex=

[xkrlstlx]

Originally Posted by Kevin_gibson

Your drivers are here:

http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&l=en&s=gen&catid=3&hidlang=e n&hidos=WW1&impid=-1&os=WW1&osl=EN&servicetag=85L0761&SystemID=DIM_P4 _4700&TabIndex=

right. ive tried that. and it just gives me an alert that says theres nothing to download. that i just have the download manager.

what am i doing wrong?

[Kevin_gibson]

Originally Posted by xkrlstlx

right. ive tried that. and it just gives me an alert that says theres nothing to download. that i just have the download manager.

what am i doing wrong?

Go to www.dell.co.uk

Go to the bottom of that page, and find support, under that, you'll find:

Drivers & Downloads - Click that
Wait for the page to load to the next part - Then put your Service Tag number in the box that says "Enter a Service Tag"

In your case, put in 85L0761
Click Go

Then it'll show you some basic information about your PC and a picture to clarify it's your model.

Then, you'll have different drop down boxes:

OS
Driver Language,
Category & Importance,

Click on Category and then click on Audio.

Wait for it to load, and then you'll see your Audio driver.

Click on Download, and it should then prompt you where to download the file, or it'll download it automatically.

[xkrlstlx]

im only getting the download manager though.
not the actual executable file is what im saying.
im doing exactly what you tell me to.
but no driver is being downloaded.

[Kevin_gibson]

Originally Posted by xkrlstlx

im only getting the download manager though.
not the actual executable file is what im saying.
im doing exactly what you tell me to.
but no driver is being downloaded.

ok, strange, are you using IE or Firefox? if IE, try FF, it FF try IE

[xkrlstlx]

chrome. maybe thats part of it

[Bester]

can someone help me

hi i have the same problem with the sound here is some info,
my computer runs Windows Vista Ultimate Edition (red)

Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: Arabic (Egypt)

System Model
HP Pavilion 061 DM112A-ABS A200. 03U0211RE101SALSA10
System Serial Number: NLD32820TV SV330
Enclosure Type: Desktop

Processor
2,13 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded

Main Circuit Board
Board: KM266-8235
Serial Number: KE1306249071
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD AM37313 05/20/2003

[Kevin_gibson]

Originally Posted by xkrlstlx

chrome. maybe thats part of it

It is weird.

Take a look at this URL I found, maybe this could give you some pointers:

http://www.intelliadmin.com/blog/ind...-manager-fail/

[drjdr]

Like everyone else, no sound, and Belarc says "none found"...Here is my info from Belarc. Is this enough info from the report?

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Hewlett-Packard 661M04-GX-6LH
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Hyper-threaded (2 total) Board: Foxconn 661MXPlus
Serial Number: UYRC81605445
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/20/2007

[xkrlstlx]

Originally Posted by Kevin_gibson

It is weird.

Take a look at this URL I found, maybe this could give you some pointers:

http://www.intelliadmin.com/blog/ind...-manager-fail/

youre my hero.
thank you SO much for the time
and dealing with a computer not so savvy girl