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Multimedia Audio Controller Problems

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  #9181  
Old 10-20-2009, 07:33 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
[quote=scott890]Hi, I have a computer that is missing the driver for the audio.

This is the Belarc Report:

Computer Profile Summary
Computer Name: Melissa-pc (in WORKGROUP)
Profile Date: Tuesday, 20 October 2009 4:04:28 PM
Advisor Version: 8.1b
Windows Logon: Melissa


Plan for your next computer refresh...
click for Belarc's System Management products

Operating System System Model
Windows Vista Home Basic Service Pack 2 (build 6002)
Install Language: English (United States)
System Locale: English (Australia) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.07 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: Springdale
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/01/2006
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
142.93 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW SH-S162A ATA Device [CD-ROM drive]

SAMSUNG HD161HJ ATA Device [Hard drive] (160.04 GB) -- drive 0, s/n 30533356394a5144324132373331202020202020, SMART Status: Healthy
TOSHIBA TransMemory USB Device [Hard drive] (1.99 GB) -- drive 2, s/n u, SMART Status: Healthy
USB 2.0 SD/MMC Reader USB Device [Hard drive] (2.01 GB) -- drive 1, s/n  1016 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.04 GB 142.93 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Melissa 20/10/2009 2:41:03 PM (admin)
local system accounts
Administrator 3/11/2006 12:01:15 AM (admin)
Guest never
Jack never
Jason never
Maddie never


Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
IDE Channel [Controller] (2x)
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 Intel(R) 82865G Graphics Controller (Microsoft Corporation - XDDM) [Display adapter]
Generic PnP Monitor (13.2"vis, November 1997)
Bus Adapters Multimedia
Microsoft iSCSI Initiator
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Unimodem Full-Duplex Audio Device
Unsupported Standard Game Port
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Smart Link 56K Voice Modem


Microsoft ISATAP Adapter

not showing the board Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose System Summary Only > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)


Do NOTE that some parts of this report may have information on your email address and IP address, edit these out and resave the text doc before attaching
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #9182  
Old 10-21-2009, 04:28 PM
casa_bel Offline
Registered User
 
Join Date: Oct 2009
Posts: 5
Hi bookworm

Thank you soooo much! was a great success and I now have sound!

Thanks again,
casa_bel
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  #9183  
Old 10-21-2009, 07:35 PM
Bryan123's Avatar
Bryan123 Offline
Registered User
 
Join Date: Dec 2008
Posts: 15
Bookworm when I clicked the blue download, it took me to a page where it had FREE DOWNLOAD (recommended) at the top in green but I clicked the External Mirror 1 instead and when I clicked it the url at the top said about:blank!
__________________
Rawr
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  #9184  
Old 10-24-2009, 06:04 PM
harault Offline
Registered User
 
Join Date: Oct 2009
Posts: 1
Hello, I've got the multimedia audio controller problem, and I've been told that I need to download the realtek ac97 drivers. However, I've tried countless times, and it just ends up crashing my pc and not fixing the problem. Hoping someone here can help.

My belarc results:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 4550
System Service Tag: 3CN0R21 (support for this PC)
Chassis Serial Number: 3CN0R21
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0J0592
Serial Number: ..CN481123440039.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 01/27/2003
Drives Memory Modules c,d
59.95 Gigabytes Usable Hard Drive Capacity
51.44 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]
LITEON DVD-ROM LTD163 [CD-ROM drive]

WDC WD600BB-75CAA0 [Hard drive] (60.00 GB) -- drive 0, s/n WD-WMA8F3273313, rev 16.06V16, SMART Status: Healthy 768 Megabytes Usable Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' has 512 MB
Local Drive Volumes

EPSON Stylus CX5000 Series on USB001
Controllers Display
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 420 [Display adapter]
DELL E772c [Monitor] (15.7"vis, s/n 641802C204YD, December 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
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  #9185  
Old 10-25-2009, 10:37 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by Bryan123
Bookworm when I clicked the blue download, it took me to a page where it had FREE DOWNLOAD (recommended) at the top in green but I clicked the External Mirror 1 instead and when I clicked it the url at the top said about:blank!

yes I got that go here and register at DriverGuide
http://members.driverguide.com/ums/index.php?action=r

select Click here to join - bookmark

then go here http://members.driverguide.com/index.php

input soyo sy-p4s dragon ultra - login - say No Thanks to offers - it will list the driver for C-media
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9186  
Old 10-25-2009, 10:41 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by harault
Hello, I've got the multimedia audio controller problem, and I've been told that I need to download the realtek ac97 drivers. However, I've tried countless times, and it just ends up crashing my pc and not fixing the problem. Hoping someone here can help.

My belarc results:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 4550
System Service Tag: 3CN0R21 (support for this PC)
Chassis Serial Number: 3CN0R21
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0J0592
Serial Number: ..CN481123440039.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 01/27/2003
Drives Memory Modules c,d
59.95 Gigabytes Usable Hard Drive Capacity
51.44 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]
LITEON DVD-ROM LTD163 [CD-ROM drive]

WDC WD600BB-75CAA0 [Hard drive] (60.00 GB) -- drive 0, s/n WD-WMA8F3273313, rev 16.06V16, SMART Status: Healthy 768 Megabytes Usable Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' has 512 MB
Local Drive Volumes

EPSON Stylus CX5000 Series on USB001
Controllers Display
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 420 [Display adapter]
DELL E772c [Monitor] (15.7"vis, s/n 641802C204YD, December 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Multimedia Audio Controller
Unimodem Half-Duplex Audio Device

go here to Dell - audio is ADI 198x - Soundmax
http://support.euro.dell.com/support...id=-1&impid=-1

This driver will only work if your audio plug is one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9187  
Old 10-25-2009, 11:32 PM
d.a.johnson Offline
Registered User
 
Join Date: Oct 2009
Posts: 2
Hi, I recently reinstalled my OS and cand find the multimedia audio controller for my PC. Heres the belarc report:


Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) NEC PC-MY28VCZEE
System Serial Number: 46009491A
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: NEC MS-7017N1 10D-2S
Serial Number: NB45332486
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 0012/235A1200 04/13/2004
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
29.72 Gigabytes Hard Drive Free Space

MATSHITA UJDA760eDVD/CDRW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 5JXC6AQ4, rev 8.01, SMART Status: Healthy
USB DRIVE USB Device [Hard drive] (254 MB) -- drive 1 1016 Megabytes Usable Installed Memory

Slot 'DIMM1 M/B' has 512 MB
Slot 'DIMM2 M/B' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 29.72 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 26/10/2009 12:21:14 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
hp L1702 [Monitor] (17.1"vis, s/n CNC4261VNV, June 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/1000 CT Network Connection
primary Auto IP Address: 119.172.35.24 / 23
Gateway: 119.172.34.1
Dhcp Server: 220.152.33.77
Physical Address: 00:0C:76A:38:56

Networking Dns Servers: 220.152.39.12
220.152.39.11
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (3x)


Any help would be greatly appreciated!!
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  #9188  
Old 10-26-2009, 12:09 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by d.a.johnson
Hi, I recently reinstalled my OS and cand find the multimedia audio controller for my PC. Heres the belarc report:


Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) NEC PC-MY28VCZEE
System Serial Number: 46009491A
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: NEC MS-7017N1 10D-2S
Serial Number: NB45332486
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 0012/235A1200 04/13/2004
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
29.72 Gigabytes Hard Drive Free Space

MATSHITA UJDA760eDVD/CDRW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 5JXC6AQ4, rev 8.01, SMART Status: Healthy
USB DRIVE USB Device [Hard drive] (254 MB) -- drive 1 1016 Megabytes Usable Installed Memory

Slot 'DIMM1 M/B' has 512 MB
Slot 'DIMM2 M/B' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 29.72 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 26/10/2009 12:21:14 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
hp L1702 [Monitor] (17.1"vis, s/n CNC4261VNV, June 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/1000 CT Network Connection
primary Auto IP Address: 119.172.35.24 / 23
Gateway: 119.172.34.1
Dhcp Server: 220.152.33.77
Physical Address: 00:0C:76A:38:56

Networking Dns Servers: 220.152.39.12
220.152.39.11
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (3x)


Any help would be greatly appreciated!!

what model do you have, should be on a label on the comp, if not sure Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

I'll look later, very late here in UK
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9189  
Old 10-26-2009, 12:37 AM
d.a.johnson Offline
Registered User
 
Join Date: Oct 2009
Posts: 2
Thanks for your reply! Heres the Everest summary:

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ANONYMOUS
User Name Owner

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Unknown
Motherboard Chipset Intel Springdale-G i865G
System Memory 1015 MB (PC2700 DDR SDRAM)
BIOS Type Award (04/13/04)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor HP L1702 [17" LCD] (CNC4261VNV)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Floppy Drive Floppy disk drive
Disk Drive USB DRIVE USB Device (243 MB, USB)
Disk Drive ST340014A (40 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive MATSHITA UJDA760eDVD/CDRW (DVD:8x, CD:24x/24x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38162 MB (25811 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/1000 CT Network Connection (119.172.35.24)

Peripherals:
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2010
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB Mass Storage Device


DMI

--------------------------------------------------------------------------------


[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies, LTD
Version 0012/235A1200
Release Date 04/13/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, USB

[ System ]

System Properties:
Manufacturer NEC
Product PC-MY28VCZEE
Serial Number 46009491A
Universal Unique ID 0000A6D7-0F584802-81551FCD-62009FF5
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer NEC
Product MS-7017N1
Version 10D-2S
Serial Number NB45332486

[ Chassis ]

Chassis Properties:
Manufacturer NEC
Chassis Type Space-saving

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Types DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 1024 MB
Memory Slots 2

[ Processors / Intel Pentium(R) 4 processor ]

Processor Properties:
Manufacturer Intel Corporation
Version Intel Pentium(R) 4 processor
External Clock 133 MHz
Maximum Clock 2800 MHz
Current Clock 2800 MHz
Type Central Processor
Voltage 1.3 V
Status Enabled
Socket Designation SOCKET478 M/B

[ Caches / Internal ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Associativity 4-way Set-Associative
Maximum Size 16 KB
Installed Size 16 KB
Error Correction None
Socket Designation Internal

[ Caches / Internal ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 1024 KB
Installed Size 1024 KB
Error Correction Single-bit ECC
Socket Designation Internal

[ Memory Modules / DIMM1 M/B ]

Memory Module Properties:
Socket Designation DIMM1 M/B
Type DIMM, SDRAM
Installed Size 512 MB
Enabled Size 512 MB

[ Memory Modules / DIMM2 M/B ]

Memory Module Properties:
Socket Designation DIMM2 M/B
Type DIMM, SDRAM
Installed Size 512 MB
Enabled Size 512 MB

[ Memory Devices / DIMM1 M/B ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 512 MB
Speed 333 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator DIMM1 M/B
Manufacturer None
Serial Number None
Asset Tag None
Part Number None

[ Memory Devices / DIMM2 M/B ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 512 MB
Speed 333 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator DIMM2 M/B
Manufacturer None
Serial Number None
Asset Tag None
Part Number None

[ Memory Devices / BIOS1 M/B ]

Memory Device Properties:
Type FLASH
Type Detail Non-volatile
Size 512 KB
Speed 33 MHz
Total Width 4-bit
Data Width 4-bit
Device Locator BIOS1 M/B
Manufacturer None
Serial Number None
Asset Tag None
Part Number None
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  #9190  
Old 10-26-2009, 03:11 AM
kkpujara Offline
Registered User
 
Join Date: Oct 2009
Posts: 3
i have xp media centre adition, when i use keyboard volume controler volume up and down is working but volume bar is not desplay on screen (like this llllllllllll ) i doubt that i install registry michenic 8 before some days and then after this happend, what should i do?
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  #9191  
Old 10-26-2009, 09:35 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by d.a.johnson
Thanks for your reply! Heres the Everest summary:

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ANONYMOUS
User Name Owner

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Unknown
Motherboard Chipset Intel Springdale-G i865G
System Memory 1015 MB (PC2700 DDR SDRAM)
BIOS Type Award (04/13/04)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor HP L1702 [17" LCD] (CNC4261VNV)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Floppy Drive Floppy disk drive
Disk Drive USB DRIVE USB Device (243 MB, USB)
Disk Drive ST340014A (40 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive MATSHITA UJDA760eDVD/CDRW (DVD:8x, CD:24x/24x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38162 MB (25811 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/1000 CT Network Connection (119.172.35.24)

Peripherals:
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2010
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB Mass Storage Device


DMI

--------------------------------------------------------------------------------


[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies, LTD
Version 0012/235A1200
Release Date 04/13/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, USB

[ System ]

System Properties:
Manufacturer NEC
Product PC-MY28VCZEE
Serial Number 46009491A
Universal Unique ID 0000A6D7-0F584802-81551FCD-62009FF5
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer NEC
Product MS-7017N1
Version 10D-2S
Serial Number NB45332486

[ Chassis ]

Chassis Properties:
Manufacturer NEC
Chassis Type Space-saving

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Types DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 1024 MB
Memory Slots 2

[ Processors / Intel Pentium(R) 4 processor ]

Processor Properties:
Manufacturer Intel Corporation
Version Intel Pentium(R) 4 processor
External Clock 133 MHz
Maximum Clock 2800 MHz
Current Clock 2800 MHz
Type Central Processor
Voltage 1.3 V
Status Enabled
Socket Designation SOCKET478 M/B

[ Caches / Internal ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Associativity 4-way Set-Associative
Maximum Size 16 KB
Installed Size 16 KB
Error Correction None
Socket Designation Internal

[ Caches / Internal ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 1024 KB
Installed Size 1024 KB
Error Correction Single-bit ECC
Socket Designation Internal

[ Memory Modules / DIMM1 M/B ]

Memory Module Properties:
Socket Designation DIMM1 M/B
Type DIMM, SDRAM
Installed Size 512 MB
Enabled Size 512 MB

[ Memory Modules / DIMM2 M/B ]

Memory Module Properties:
Socket Designation DIMM2 M/B
Type DIMM, SDRAM
Installed Size 512 MB
Enabled Size 512 MB

[ Memory Devices / DIMM1 M/B ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 512 MB
Speed 333 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator DIMM1 M/B
Manufacturer None
Serial Number None
Asset Tag None
Part Number None

[ Memory Devices / DIMM2 M/B ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 512 MB
Speed 333 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator DIMM2 M/B
Manufacturer None
Serial Number None
Asset Tag None
Part Number None

[ Memory Devices / BIOS1 M/B ]

Memory Device Properties:
Type FLASH
Type Detail Non-volatile
Size 512 KB
Speed 33 MHz
Total Width 4-bit
Data Width 4-bit
Device Locator BIOS1 M/B
Manufacturer None
Serial Number None
Asset Tag None
Part Number None

still not giving the info I need, is there nothing on the tower to show the model ?
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9192  
Old 10-27-2009, 07:25 AM
bike259 Offline
Registered User
 
Join Date: Oct 2009
Posts: 2
Question I have same problem

i just copied and pasted i need help urgently??


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) No details available
Processor a Main Circuit Board b
2.00 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: ASUSTeK Computer INC. P5S-MX SE Rev x.xx
Serial Number: MS1C75B57501482
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0106 04/25/2007
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
310.64 Gigabytes Hard Drive Free Space

HUAWEI Mass Storage USB Device [CD-ROM drive]
TSSTcorp CD/DVDW SH-S182F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HUAWEI MMC Storage USB Device [Hard drive] -- drive 1
WDC WD3200AAKS-00TMA0 [Hard drive] (320.07 GB) -- drive 0, SMART Status: Healthy 1920 Megabytes Usable Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 320.07 GB 310.64 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Blake 9/13/2009 7:23:21 PM (admin)
Jay 10/27/2009 10:39:54 PM (admin)
Lindsay 9/13/2009 1:08:45 PM (admin)
Paula 9/12/2009 3:56:25 PM (admin)
Troy 10/27/2009 9:19:50 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 1200 series on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
HUAWEI Mobile Connect - 3G Modem #4
Network Card MAC Address: 00:00:00:00:00:00 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (3x)
Reply With Quote

  #9193  
Old 10-27-2009, 07:27 AM
bike259 Offline
Registered User
 
Join Date: Oct 2009
Posts: 2
Quote:
Originally Posted by bookworm
go here to Dell - audio is ADI 198x - Soundmax
http://support.euro.dell.com/support...id=-1&impid=-1

This driver will only work if your audio plug is one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions













Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) No details available
Processor a Main Circuit Board b
2.00 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: ASUSTeK Computer INC. P5S-MX SE Rev x.xx
Serial Number: MS1C75B57501482
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0106 04/25/2007
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
310.64 Gigabytes Hard Drive Free Space

HUAWEI Mass Storage USB Device [CD-ROM drive]
TSSTcorp CD/DVDW SH-S182F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HUAWEI MMC Storage USB Device [Hard drive] -- drive 1
WDC WD3200AAKS-00TMA0 [Hard drive] (320.07 GB) -- drive 0, SMART Status: Healthy 1920 Megabytes Usable Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 320.07 GB 310.64 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Blake 9/13/2009 7:23:21 PM (admin)
Jay 10/27/2009 10:39:54 PM (admin)
Lindsay 9/13/2009 1:08:45 PM (admin)
Paula 9/12/2009 3:56:25 PM (admin)
Troy 10/27/2009 9:19:50 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 1200 series on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
HUAWEI Mobile Connect - 3G Modem #4
Network Card MAC Address: 00:00:00:00:00:00 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (3x)
Reply With Quote

  #9194  
Old 10-27-2009, 10:30 AM
Scoose08 Offline
Registered User
 
Join Date: Oct 2009
Posts: 1
Hi, I have recently put a new OS on my brothers pc, I get no sound from it and I have a yellow ballon with an exclamation mark in on multimedia audio controller, I have tried installing new codecs onto the pc but at the end each time the pc just crashes and restarts itself, I have put in bellarc report too, if that helps with anything. Thanks in advance for your help.

Computer Profile Summary
Computer Name: Mike (in WORKGROUP)
Profile Date: 27 October 2009 14:13:49
Advisor Version: 8.1b
Windows Logon: Mikey


Plan for your next computer refresh...
click for Belarc's System Management products

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom) Packard Bell NEC P851001201
System Serial Number: 030469120283
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.50 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0K 07/30/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
56.51 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
UHGNSDM WHMBKPU305 SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380012A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV14BVF, rev 4.04, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DDR2' has 256 MB
Slot 'DDR1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 56.51 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Aimee 27/10/2009 09:49:38 (admin)
Flange 27/10/2009 10:30:23 (admin)
Mikey 27/10/2009 14:02:41 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
Packard Bell NEC CI FT500 [Monitor] (14.6"vis, s/n 320615123032, October 2003)
Bus Adapters Multimedia
A0NND1GC IDE Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Smart Link 56K Voice Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0D:61:0E:90:41

Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)
Reply With Quote

  #9195  
Old 10-27-2009, 09:06 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
Quote:
Originally Posted by bike259
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) No details available
Processor a Main Circuit Board b
2.00 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: ASUSTeK Computer INC. P5S-MX SE Rev x.xx
Serial Number: MS1C75B57501482
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0106 04/25/2007
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
310.64 Gigabytes Hard Drive Free Space

HUAWEI Mass Storage USB Device [CD-ROM drive]
TSSTcorp CD/DVDW SH-S182F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HUAWEI MMC Storage USB Device [Hard drive] -- drive 1
WDC WD3200AAKS-00TMA0 [Hard drive] (320.07 GB) -- drive 0, SMART Status: Healthy 1920 Megabytes Usable Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 320.07 GB 310.64 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Blake 9/13/2009 7:23:21 PM (admin)
Jay 10/27/2009 10:39:54 PM (admin)
Lindsay 9/13/2009 1:08:45 PM (admin)
Paula 9/12/2009 3:56:25 PM (admin)
Troy 10/27/2009 9:19:50 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 1200 series on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
HUAWEI Mobile Connect - 3G Modem #4
Network Card MAC Address: 00:00:00:00:00:00 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (3x)

Realtek audio here at Asus http://support.asus.com/download/dow...Language=en-us

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
Reply




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