Multimedia Audio Controller Problems

[bookworm]

Originally Posted by Scoose08

Hi, I have recently put a new OS on my brothers pc, I get no sound from it and I have a yellow ballon with an exclamation mark in on multimedia audio controller, I have tried installing new codecs onto the pc but at the end each time the pc just crashes and restarts itself, I have put in bellarc report too, if that helps with anything. Thanks in advance for your help.

Computer Profile Summary
Computer Name: Mike (in WORKGROUP)
Profile Date: 27 October 2009 14:13:49
Advisor Version: 8.1b
Windows Logon: Mikey


Plan for your next computer refresh...
click for Belarc's System Management products

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United Kingdom) Packard Bell NEC P851001201
System Serial Number: 030469120283
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.50 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0K 07/30/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
56.51 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
UHGNSDM WHMBKPU305 SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380012A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV14BVF, rev 4.04, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DDR2' has 256 MB
Slot 'DDR1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 56.51 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Aimee 27/10/2009 09:49:38 (admin)
Flange 27/10/2009 10:30:23 (admin)
Mikey 27/10/2009 14:02:41 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
Packard Bell NEC CI FT500 [Monitor] (14.6"vis, s/n 320615123032, October 2003)
Bus Adapters Multimedia
A0NND1GC IDE Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Smart Link 56K Voice Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0D:61:0E:90:41

Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)

SigmaTel audio driver here at Packard Bell http://support.packardbell.com/uk/it...1001201&g=2000

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[soundplawkz]

I have a 2002 Windows XP and suffering from the same problem.
here are the thingies ffrom my device manager:

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Unimodem Half-Duplex Audio Device
Video Codecs

~

[vijayshankar200]

hello experts, am facing sound problem for last few days and couldnt find a solution... so pls help me out

i use windows xp sevice pack 3 and no where any sound occurs and when i try to play songs, its showing bad sound drive error and error code:88780078
in my device manager it shows exclamatery mark in following:

multimedia video controller
SM bus controller
multimedia audio controller

pls friends, help me asp..............thanks

with regards
vijay

[bookworm]

Originally Posted by soundplawkz

I have a 2002 Windows XP and suffering from the same problem.
here are the thingies ffrom my device manager:

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Unimodem Half-Duplex Audio Device
Video Codecs

~

Need more info, make ,model or motherboard if not sure get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html

[chovalin]

i have the same problem
my computer is a gateway 500x and it come with xp home edition, which i replaced with xp profesional service pack 3, could this be the problem?
here are the belarc specs
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway YORKTOWN 4000806
System Serial Number: 0029761339
Chassis Serial Number: 0029761339
Enclosure Type: Desktop
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Intel Corporation D845PECE AAC11812-103
Serial Number: AZCE30603818
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
80.02 Gigabytes Usable Hard Drive Capacity
73.56 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
JLMS XJ-HD166S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-53CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5910027, rev 17.07W17, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Microsoft Corporation) [Display adapter]
DELL SE198WFP [Monitor] (19.1"vis, s/n 737317AQ65PS, October 2007)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
BCM 56K Voicemodem


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 10.0.0.2 / 24
Gateway: 10.0.0.1
Dhcp Server: 10.0.0.1
Physical Address: 00:07:E9:E6:4D:17

Networking Dns Server: 10.0.0.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)

[bookworm]

Originally Posted by vijayshankar200

hello experts, am facing sound problem for last few days and couldnt find a solution... so pls help me out

i use windows xp sevice pack 3 and no where any sound occurs and when i try to play songs, its showing bad sound drive error and error code:88780078
in my device manager it shows exclamatery mark in following:

multimedia video controller
SM bus controller
multimedia audio controller

pls friends, help me asp..............thanks

with regards
vijay

Need more info, make ,model or motherboard if not sure get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html

[bookworm]

[quote=chovalin]i have the same problem
my computer is a gateway 500x and it come with xp home edition, which i replaced with xp profesional service pack 3, could this be the problem?
here are the belarc specs
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway YORKTOWN 4000806
System Serial Number: 0029761339
Chassis Serial Number: 0029761339
Enclosure Type: Desktop
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Intel Corporation D845PECE AAC11812-103
Serial Number: AZCE30603818
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.15A.0021.P11.0210160839 10/16/2002
80.02 Gigabytes Usable Hard Drive Capacity
73.56 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
JLMS XJ-HD166S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-53CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5910027, rev 17.07W17, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Microsoft Corporation) [Display adapter]
DELL SE198WFP [Monitor] (19.1"vis, s/n 737317AQ65PS, October 2007)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
BCM 56K Voicemodem


Intel(R) PRO/100 VE Network Connection

serial number not giving model, as it states not a US model, this is the audio driver from Intel for the motherboard
http://downloadcenter.intel.com/Deta...12170&lang=eng

This driver will only work if your audio plug is one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[chovalin]

did not work ,and the picture does match the back of the computer, any other sugestions?

thanks

[bookworm]

Originally Posted by chovalin

did not work ,and the picture does match the back of the computer, any other sugestions?

thanks

check these first

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

if this does not correct it try a force installation this way, you will need the location of the uncompressed files to point XP to install them

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Don't forget the Restore Point

[soundplawkz]

I just copied and pasted


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 2400
System Service Tag: 72H6J41 (support for this PC)
Chassis Serial Number: 72H6J41
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374042305Y0.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
79.97 Gigabytes Usable Hard Drive Capacity
56.67 Gigabytes Hard Drive Free Space

SAMSUNG CD-ROM SC-148A
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JVBJKZL, rev 8.16, SMART Status: Healthy 1022 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.97 GB 56.67 GB free

Network Drives
None detected


Marks a disabled account; Marks a locked account Canon MP160 Printer on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M782p [Monitor] (15.2"vis, s/n 1K5252A1G0GB, October 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Standard Universal PCI to USB Host Controller (3x) Unimodem Half-Duplex Audio Device

Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem


Networking Dns Server: 192.168.11.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

[bookworm]

Originally Posted by soundplawkz

I just copied and pasted


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 2400
System Service Tag: 72H6J41 (support for this PC)
Chassis Serial Number: 72H6J41
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374042305Y0.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
79.97 Gigabytes Usable Hard Drive Capacity
56.67 Gigabytes Hard Drive Free Space

SAMSUNG CD-ROM SC-148A
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JVBJKZL, rev 8.16, SMART Status: Healthy 1022 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.97 GB 56.67 GB free

Network Drives
None detected


Marks a disabled account; Marks a locked account Canon MP160 Printer on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M782p [Monitor] (15.2"vis, s/n 1K5252A1G0GB, October 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Standard Universal PCI to USB Host Controller (3x) Unimodem Half-Duplex Audio Device

Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem



Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

these are your audio drivers from Dell http://support.euro.dell.com/support...dex=&typeid=-1

I/O plate - ADI 198x driver
Expansion slot - 1 of the 2 Sound Blaster drivers

I/O plate example http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[vijayshankar200]

@bookworm


Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) haiter XP-Windows7
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
384 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTeK Computer INC. A7N266VM REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS A7N266-VM ACPI BIOS Rev 1006 04/29/2003
Drives Memory Modules c,d
40.05 Gigabytes Usable Hard Drive Capacity
27.23 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SHW-160P6S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SV0401N [Hard drive] (40.06 GB) -- drive 0, s/n 3030303030303030303030303030 0 0 0 0 0 0 480 Megabytes Usable Installed Memory

Slot 'DIMM 1' is Empty
Slot 'DIMM 2' has 512 MB
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce2 Integrated GPU (Microsoft Corporation) [Display adapter]
Samtron S/T 57/56E/V [Monitor] (13.8"vis, s/n HHAR823116, August 2001)
Bus Adapters Multimedia
Standard OpenHCD USB Host Controller (2x) NVIDIA® nForce(TM) Audio
NVIDIA® nForce(TM) Audio Codec Interface
NVIDIA® nForce(TM) MCP Audio Processing Unit (Dolby® Digital)
Standard Game Port

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:E0:1C:3C:1F:F1

Networking Dns Server: 192.168.1.1

i just copied and pasted the information .......... hope its enough .......

[jaycatt1]

hey i have tryd everything to get my sound back on for my xp but nothing is working and ive tryd to download realtek ac97 but it dont work for me cane u please healp me find a way to get sound back on thank u..

[izaak]

hey

my belarc thing is

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) centerprise L287S Rev. A1
Enclosure Type: Other
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: CLEVO Co. L287S
BIOS: Phoenix Technologies LTD 6.00 10/18/02
Drives Memory Modules c,d
203.91 Gigabytes Usable Hard Drive Capacity
194.01 Gigabytes Hard Drive Free Space

QSI DVD-ROM SDR-083 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y200P0 [Hard drive] (203.93 GB) -- drive 0, s/n Y63CGZYE, rev YAR41BW0, SMART Failure 478 Megabytes Usable Installed Memory

Slot 'DIMM1' has 256 MB
Slot 'DIMM2' has 256 MB
Slot 'DIMM3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 203.91 GB 194.01 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Izaak 11/2/2009 8:39:29 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
Texas Instruments PCI-1420 CardBus Controller (2x)
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Smart Link 56K Voice Modem


1394 Net Adapter
MSI US60SE Wireless Adapter
primary Auto IP Address:
Gateway:
Dhcp Server:
Physical Address:
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server:

Networking Dns Server:
OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB

[bookworm]

Originally Posted by izaak

hey

my belarc thing is

go here to Clevo http://www.clevo.com.tw/en/e-services/download.asp

from dropdown list

Model: L285S/L287S series

Driver: Audio

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions