Multimedia Audio Controller Problems

[bookworm]

Originally Posted by pleasehelpmee

Hey I have a problem similar to the ones int he begining, (didnt read past the first page), but I have windows XP professional and everything used tow ork fine but one day the sound stopped working except for beeps form the computer. From the contorl panel it has a yellow questoin mark by the multimedia audio controller. Everythuing else seems to be installed and working correctly. I used Berlac and here is my information, if someone can give me a link to a download that will help me, THANKYOU!

Dell Computer Corporation Dimension 4600i
System Service Tag: 706LG51 (support for this PC)
Chassis Serial Number: 706LG51
Enclosure Type: Mini-Tower

Set a System Restore Point before installing drivers just in case

Then go here to Dell http://support.euro.dell.com/support...os=WW1&osl=EN#

the onboard sound driver is the ADI 198x


Hope this helps

[Curtis2k6]

Looked in add/remove programmes and there was realtek AC/97. Had a look in device manager And all drivers are enabled inlcuding realtek Ac'97.

This is the list.

Audio codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
MPU-401 Comapatible midi device
Realtek Ac'97 Audio
Standard game port
Video Codecs

Im not sure if i need to uninstall one of them for realtek to work?. Thanks

Edit. i've fixed the problem now. Thankyou bookworm and other people on this forum.

[lhiclipper65]

I too lost sound after a format on a HP Paviliov 542x after a full format with new partitions and install of commercial Windows XP Pro. With HP, native drivers included ONLY in the HP OS are required to use the onboard sound card. These drivers MUST be reordered DIRECTLY from HP, the cost is apprx. $25 US Dollars. They can be contacted through the online IM support. I'd assume that Dell and other will have similar conditions.

Good luck all, and the knowledgable please post any alternatives!

Cheers!

[lhiclipper65]

Check BIO upon start up go into Advanced tab and then check that onboard audio is either AUTO or ENABLED.

Hope I gave someone an easy fix.

Cheers!

[bookworm]

Originally Posted by SavingGrace

Dear All, well, in particular Bookworm,

I seem to be having the exact same problem as Night_Wolvie. Can't open the Soundmax audio driver for the P4S533-mx Asus motherboard I have, same goes for the SiS 7012 audio driver. Get the update driver for plug and play devices error -536870397...
Recently formatted my comp. but realised I'd lost, ahem, misplaced, all my cd's. If anyone can help rid me of The Beep, it would be greatly appreciated. Below is my Everest info.

Cheers,

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PINDA
User Name Administrator

Motherboard:
CPU Type Intel Celeron, 2600 MHz (26 x 100)
Motherboard Name Asus P4S533-MX (3 PCI, 1 AGP, 2 SDR DIMM, 2 DDR DIMM, Audio, Video)
Motherboard Chipset SiS 651
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Award Modular (06/11/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 9200 PRO Family (Microsoft Corporation) (128 MB)
Video Adapter RADEON 9200 PRO SEC Family (Microsoft Corporation) (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD800BB-00DKA0 (74 GB, IDE)
Optical Drive AOPEN DVD1648/AAP (16x/48x DVD-ROM)
Optical Drive ASUS CRW-5232AS (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (69839 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB Wheel Mouse Optical

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.35)

Peripherals:
Printer Microsoft Office Document Image Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Microsoft USB Wheel Mouse Optical


[ BIOS ]

BIOS Properties:
Vendor Award Software, Inc.
Version ASUS P4S533-MX ACPI BIOS Revision 1006
Release Date 06/11/2003
Size 256 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities PCI, AGP, USB

[ System ]

System Properties:
Manufacturer System Manufacturer
Product System Name
Version System Version
Serial Number SYS-1234567890
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer ASUSTeK Computer INC.
Product P4S533MX
Version REV 1.xx
Serial Number xxxxxxxxxxx

What yellow ? or ! marks are showing in Device Manager, have you tried to install drivers from ASUS, if so what happened.

Cheers

[SavingGrace]

Originally Posted by bookworm

What yellow ? or ! marks are showing in Device Manager, have you tried to install drivers from ASUS, if so what happened.

Cheers

Yellow question marks in Device Manager: "other devices", which if expanded gives a yellow exclamation/question mark for the Multimedia Audio Controller.

Have tried downloading and installing the WinXP audio drivers from ASUS, but can't run install.exe. Opened it with Winzip Pro, extracted the file....but no respone when I double click, or right click and select "open", or when I try running it from the start menu...

Thanks in advance for all the trouble....

[Kevin_gibson]

Originally Posted by lhiclipper65

These drivers MUST be reordered DIRECTLY from HP, the cost is apprx. $25 US Dollars. They can be contacted through the online IM support. I'd assume that Dell and other will have similar conditions.

Good luck all, and the knowledgable please post any alternatives!

Cheers!

Why don't you just download these for free from Hp.com?

[bookworm]

Originally Posted by SavingGrace

Yellow question marks in Device Manager: "other devices", which if expanded gives a yellow exclamation/question mark for the Multimedia Audio Controller.

Have tried downloading and installing the WinXP audio drivers from ASUS, but can't run install.exe. Opened it with Winzip Pro, extracted the file....but no respone when I double click, or right click and select "open", or when I try running it from the start menu...

Thanks in advance for all the trouble....

Set a System Restore Point before installing drivers just in case

Go here to ASUS http://support.asus.com.tw/download/...Language=en-us
input your P4S533-MX and when you get to model, click the Utilities tab along top, go to Audio - 5.12.01.3553 SoundMax for SiS, you have a SiS chipset board and this is I think the driver version you need.




Hope this helps

[mast3rm1nd]

Originally Posted by bookworm

Go back to Dell http://support.euro.dell.com/support...os=WW1&osl=EN#

Set a System restore Point just in case

and update the Chipset / Intel Software Installation utility then RESTART your comp, then if need be reinstall drivers again

Hope this helps

i downloaded the chipset utility installation and reinstalled the drivers but still no luck.

[SavingGrace]

Originally Posted by bookworm

Set a System Restore Point before installing drivers just in case

Go here to ASUS http://support.asus.com.tw/download/...Language=en-us
input your P4S533-MX and when you get to model, click the Utilities tab along top, go to Audio - 5.12.01.3553 SoundMax for SiS, you have a SiS chipset board and this is I think the driver version you need.

Just tried. It gives me the same problem; the install.exe file will not install....no matter what I do, it won't run. Any ideas?

[bookworm]

Originally Posted by SavingGrace

Just tried. It gives me the same problem; the install.exe file will not install....no matter what I do, it won't run. Any ideas?

Were looking for onboard audio here, is your system custom made or one of the big brand makers. Do you know the make and model of your comp if from one of the makers.

Cheers

[lhiclipper65]

Originally Posted by Kevin_gibson

Why don't you just download these for free from Hp.com?

Tried, HP doesn't post "native drivers"... I'm not completely sure how they differ from standard drivers, but they are not available for download from HP. I was told the divers for the AC97 on board sound from the Pavilion 542x will not work unless the native drivers embedded in the HP OS are present. Did HP support give me the wrong info?

[bookworm]

Originally Posted by lhiclipper65

Tried, HP doesn't post "native drivers"... I'm not completely sure how they differ from standard drivers, but they are not available for download from HP. I was told the divers for the AC97 on board sound from the Pavilion 542x will not work unless the native drivers embedded in the HP OS are present. Did HP support give me the wrong info?

In a word yes, HP do not offer the Audio when you search for this driver, they want you to pay, but if you can get to the motherboard you can get drivers free. See this http://welcome.hp.com/country/us/en/support.html

524x in field - See support & troubleshooting information / Product Information / Motherboard Specifications / then get the Realtek ALC658 form here http://www.realtek.com.tw/index.aspx just type ALC658 in the Search box and there it is. Once you have the information then there is no need to pay for drivers. HP really, really annoy me, you have paid good money for their product and should exspect to get good online support. This in my opinion is robbery and why I so enjoy helping members to get the drivers they need for free one way or another. Sorry to go on but you should not have to pay again and again to maintain a system that you have bought.

Thats my rant for today lol!!!!

Cheers

[pavanpatidar]

Originally Posted by bookworm

Set a System Restore Point before installing drivers just in case

Go here to ASUS http://support.asus.com.tw/
Download / top left Input Model to Search / type K7M / K7M / Audio /

download the driver for Win 2000, none offered for XP.

Hope this helps

hi bookworm

Thanks many for your help
I downloaded the driver and tried to run setup but it says
"via ac97 audio chipset is not enabled on this system . please enable it first on the BIOS then run this setup again."
I don't know how to go to BIOS and enable it. I am using XP OS.
Also I think by chipset for audio is a crystal one not VIA AC97. So will the above driver resolve the issue.

Please do reply me asap.

Thanks
Pavan

[SavingGrace]

Originally Posted by bookworm

Were looking for onboard audio here, is your system custom made or one of the big brand makers. Do you know the make and model of your comp if from one of the makers.

Cheers

Custom, had it assembled by MyCom, so it's basically a random collection of bits and pieces...know this doesn't make things any easier

Anything specific I could look for...? Have checked, there are unfortunately no serials or anything on my tower....