Multimedia Audio Controller Problems
07-30-2006, 08:18 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by Asgaro
I tried this solution today already but it didn't work for me.
Remember I have no big yellow question mark in front of "C-Media AC97 Audio Device".
If I right-click on "Microsoft Kernel Wave-audiomixer" and then select "properties", I see in a dialog "Windows kan het apparaatstuurprogramma voor dit apparaat niet in het geheugen laden. Mogelijk is het stuurprogramma beschadigd of het ontbreekt. (Code 39)
Klik op Probleem oplossen om de probleemoplosser voor dit apparaat te starten."
[Translated to Enlish(just trying)]=Windows couldn't load the program in the memory. Possibly the program is broken or isn't there. (Code 39)
Click on Resolve Problem to start the problem resolver voor this device.
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take a look at this for a resolution to error code 39 from M$ http://support.microsoft.com/kb/310123/EN-US/
Hope this helps 
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Hope this helps
Barbara MCP
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07-30-2006, 08:27 PM
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Just one more little question:
what should I uninstall: "C-Media AC97 Audio Device(doesn't have yellow marker)" or "Microsoft Kernel Wave-audiomixer(has yellow marker)".
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07-30-2006, 08:35 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
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Quote:
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Originally Posted by Asgaro
Just one more little question:
what should I uninstall: "C-Media AC97 Audio Device(doesn't have yellow marker)" or "Microsoft Kernel Wave-audiomixer(has yellow marker)".
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This may be a way to go, Device Manager can install drivers from recovery discs. Load the Recovery cd - bring up the task bar - right click recovery cd - select close- leave in drive, Go to device manager - right click problem device/ select update - and follow instructions, it should find the driver or file you need from the disc.
Hope this helps
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Hope this helps
Barbara MCP
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07-30-2006, 08:40 PM
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Ok, I'll try this solution over a couple of hours (because it's 2.40 a.m. in Belgium by now).
Many thanks, Asgaro |
07-30-2006, 08:43 PM
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Sound Queen
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Join Date: Sep 2002
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Quote:
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Originally Posted by Asgaro
Ok, I'll try this solution over a couple of hours (because it's 2.40 a.m. in Belgium by now).
Many thanks, Asgaro |
Were in the wrong half of the hemisphere, it's 1.42 am here and work tomorrow LOL!
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Hope this helps
Barbara MCP
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07-31-2006, 07:02 AM
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Found a solution!
Yes, finally, my sound device works again after trying one of your solutions!
THANK YOU
First I tried to search for drivers from the recovery disks(like you said in latest "possible solution-post". This didn't work.
Then I tried the solution where you gave me a link to Microsoft wich contains a solution to code 39. From then, the big in front of "Microsoft Kernel Wave-audiomixer" and "Microsoft Kernel-audiosplitsing" was gone!(the names from the related programmas were changed, but I don't care).
Afterwards, without rebooting first, I installed the C-Media drivers again and then I rebooted. And the sound was BACK!
Again, many many thanks!
Best regards, Asgaro
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07-31-2006, 08:58 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by Asgaro
Yes, finally, my sound device works again after trying one of your solutions!
THANK YOU
First I tried to search for drivers from the recovery disks(like you said in latest "possible solution-post". This didn't work.
Then I tried the solution where you gave me a link to Microsoft wich contains a solution to code 39. From then, the big in front of "Microsoft Kernel Wave-audiomixer" and "Microsoft Kernel-audiosplitsing" was gone!(the names from the related programmas were changed, but I don't care).
Afterwards, without rebooting first, I installed the C-Media drivers again and then I rebooted. And the sound was BACK!
Again, many many thanks!
Best regards, Asgaro
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Thanks for posting how you resolved the problem, this does help other posters who may have the same problem, happy listening 
__________________
Hope this helps
Barbara MCP
Friends are
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07-31-2006, 02:25 PM
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Hi guys,
Im at my wits end...lol been searching and searching for a driver for my audio..
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
ive tried a few of the suggested drivers on previous pages with no luck.... 
My setup
Code:
Windows XP Professional Service Pack 2 (build 2600)
Gateway MIDWAY 4000824
System Serial Number: 0032706728
Asset Tag: none
Chassis Serial Number: 0032706728
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Board: Intel Corporation D865GLC AAC28705-404
Serial Number: CGLC34112890
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.15A.0043.P07.0308011434 08/01/2003
Id appreciate any help anyone can give .
Thanks guys
*edit
This is from an EVEREST scan.....
Code:
omputer:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BRENDA-E50D4E3D
User Name Brenda
Logon Domain BRENDA-E50D4E3D
Date / Time 2006-07-31 / 08:09
Motherboard:
CPU Type Intel Pentium 4, 2600 MHz (13 x 200)
Motherboard Name Intel La Crosse D865GLC (3 PCI, 1 AGP, 4 DIMM, Audio, Video, LAN)
Motherboard Chipset Intel Springdale-G i865G
System Memory 496 MB (PC2700 DDR SDRAM)
BIOS Type AMI (08/01/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel Extreme Graphics 2
3D Accelerator Intel Extreme Graphics 2
Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6E040L0 (40 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive SEAGATE ST625211USB USB Device (2 GB, USB)
Optical Drive LITE-ON COMBO LTC-48161H (DVD:16x, CD:48x/24x/48x DVD-ROM/CD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 35000 MB (32328 MB free)
D: (FAT32) 4196 MB (4196 MB free)
Total Size 38.3 GB (35.7 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Logitech USB Wheel Mouse
Network:
Primary IP Address 127.0.0.1
Primary MAC Address 00-00-00-00-00-00
Peripherals:
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech USB Wheel Mouse
USB Device USB Mass Storage Device
DMI:
DMI BIOS Vendor Intel Corp.
DMI BIOS Version BF86510A.15A.0043.P07.0308011434
DMI System Manufacturer Gateway
DMI System Product MIDWAY
DMI System Version 4000824
DMI System Serial Number 0032706728
DMI System UUID 60E92937-E31DB211-8000EDF5-9ECB0707
DMI Motherboard Manufacturer Intel Corporation
DMI Motherboard Product D865GLC
DMI Motherboard Version AAC28705-404
DMI Motherboard Serial Number CGLC34112890
DMI Chassis Manufacturer Gateway
DMI Chassis Version NSC46A05
DMI Chassis Serial Number 0032706728
DMI Chassis Asset Tag none
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2
Last edited by tones_ie : 07-31-2006 at 04:06 PM.
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07-31-2006, 07:17 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by tones_ie
Hi guys,
Im at my wits end...lol been searching and searching for a driver for my audio..
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
ive tried a few of the suggested drivers on previous pages with no luck....
My setup
Code:
Windows XP Professional Service Pack 2 (build 2600)
Gateway MIDWAY 4000824
System Serial Number: 0032706728
Asset Tag: none
Chassis Serial Number: 0032706728
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Board: Intel Corporation D865GLC AAC28705-404
Serial Number: CGLC34112890
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.15A.0043.P07.0308011434 08/01/2003
Id appreciate any help anyone can give .
Thanks guys
*edit
This is from an EVEREST scan.....
Code:
omputer:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BRENDA-E50D4E3D
User Name Brenda
Logon Domain BRENDA-E50D4E3D
Date / Time 2006-07-31 / 08:09
Motherboard:
CPU Type Intel Pentium 4, 2600 MHz (13 x 200)
Motherboard Name Intel La Crosse D865GLC (3 PCI, 1 AGP, 4 DIMM, Audio, Video, LAN)
Motherboard Chipset Intel Springdale-G i865G
System Memory 496 MB (PC2700 DDR SDRAM)
BIOS Type AMI (08/01/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel Extreme Graphics 2
3D Accelerator Intel Extreme Graphics 2
Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6E040L0 (40 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive SEAGATE ST625211USB USB Device (2 GB, USB)
Optical Drive LITE-ON COMBO LTC-48161H (DVD:16x, CD:48x/24x/48x DVD-ROM/CD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 35000 MB (32328 MB free)
D: (FAT32) 4196 MB (4196 MB free)
Total Size 38.3 GB (35.7 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Logitech USB Wheel Mouse
Network:
Primary IP Address 127.0.0.1
Primary MAC Address 00-00-00-00-00-00
Peripherals:
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech USB Wheel Mouse
USB Device USB Mass Storage Device
DMI:
DMI BIOS Vendor Intel Corp.
DMI BIOS Version BF86510A.15A.0043.P07.0308011434
DMI System Manufacturer Gateway
DMI System Product MIDWAY
DMI System Version 4000824
DMI System Serial Number 0032706728
DMI System UUID 60E92937-E31DB211-8000EDF5-9ECB0707
DMI Motherboard Manufacturer Intel Corporation
DMI Motherboard Product D865GLC
DMI Motherboard Version AAC28705-404
DMI Motherboard Serial Number CGLC34112890
DMI Chassis Manufacturer Gateway
DMI Chassis Version NSC46A05
DMI Chassis Serial Number 0032706728
DMI Chassis Asset Tag none
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2
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Set a System Restore Point before installing driver just in case
This is the link to your Intel D865GLC motherboard http://downloadfinder.intel.com/scri...5&submit=Go%21
your audio is No:5 in the list ADI 1985
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-01-2006, 02:45 PM
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Registered User
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Join Date: Aug 2006
Posts: 2
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Multimedia Audio Controller
Under device manager the multimedai audio contoller image is yellow with a ! how do i fix this porblem i have got no sound on my comp i av read through the topic and i used belarc to identify my system will you plz help me find my driver.
System Model
ECS K7S5A 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop
Main Circuit Board b
Board: ECS K7S5A 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port
Please
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08-01-2006, 02:58 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by IceMan786
Under device manager the multimedai audio contoller image is yellow with a ! how do i fix this porblem i have got no sound on my comp i av read through the topic and i used belarc to identify my system will you plz help me find my driver.
System Model
ECS K7S5A 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop
Main Circuit Board b
Board: ECS K7S5A 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port
Please
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Can you check this first
Check Control Panel / Sound & Audio Devices / Properties / Audio Tab / Sound Playback click on down arrow and check that the correct audio device is selected; something like modem line 0 playback might have been substituted for the proper audio device. Information by Jim Pivonka.
Set a System Restore Point before installing drivers just in case
This is the link to your ECS K7SA 1.0 motherboard http://www.ecs.com.tw/ECSWeb/Downloa...uID=35&LanID=9
your audio is SiS 7012, install the driver, if you still have no sound then install the PCtel AMR/CNR Modem driver, it is an Audio Modem Riser and they appear to both have an effect on sound.
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Last edited by bookworm : 08-01-2006 at 06:36 PM.
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08-01-2006, 07:12 PM
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Registered User
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Join Date: Jul 2006
Posts: 211
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Quote:
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Originally Posted by bookworm
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Hi,
Thanks for taking the time to reply..
Tried that and got a pop up to say Driver not found please reboot and try install again I did and same result...
any other ideas ? |
08-01-2006, 08:18 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by tones_ie
Hi,
Thanks for taking the time to reply..
Tried that and got a pop up to say Driver not found please reboot and try install again I did and same result...
any other ideas ? |
, input serial number into Gateway it gives this Gateway E4100 Delux http://support.gateway.com/support/d...s=Windows%20XP
2 SoundMax drivers, try the 9521983.exe
but search for the Gateway Midway gives these drivers http://support.gateway.com/support/d...=pn¶m=4053
the audios are different, and the popup suggests the wrong driver, have you installed a sound card at all.
Now in right pane a facility to scan for Gateway drivers automatically is offered.
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-01-2006, 08:39 PM
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Posts: 211
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Thank you soooooooo much That did the trick.
@ Bookworm ure a real asset to the community here.
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08-01-2006, 08:45 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by tones_ie
Thank you soooooooo much That did the trick.
@ Bookworm ure a real asset to the community here. |
Great, happy listening
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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