Multimedia Audio Controller Problems

[gspd430]

can someone help me..my sound doesn't work..and the multimedia audio controller has a yellow exclamation mark..i used belarc advisor and here is the computers info

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Sony Corporation PCV-RS430G(UC) 28003930
System Serial Number: 3038680
Asset Tag: P067000000009B1D1A18DE4C6A49
Chassis Serial Number: R4032814
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTek Computer Inc. P4SD-VX
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 2002 09/19/2003

[tones_ie]

Originally Posted by gspd430

can someone help me..my sound doesn't work..and the multimedia audio controller has a yellow exclamation mark..i used belarc advisor and here is the computers info

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Sony Corporation PCV-RS430G(UC) 28003930
System Serial Number: 3038680
Asset Tag: P067000000009B1D1A18DE4C6A49
Chassis Serial Number: R4032814
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTek Computer Inc. P4SD-VX
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 2002 09/19/2003

Check this page out...
http://esupport.sony.com/US/perl/swu...d=1368&os_id=7

[Nigeytah]

Firstly, I must say that Barbara is doing a fantastic job at helping everyone with this problem here! Well Done, you seem to be a marval!
Now, I too have no sound on my comp! We got a virus, had to format & everything has loaded in fine, but now no sound (damn! Hubby hates me!). It lists in the sounds & audio properties of Control panel that there are no audio devices. In the Device manager, it has the big yellow ? with an ! over the bottom corner of it next to "multimedia audio controller"
Info that I got from Belarc:
System Model
Windows XP Home Edition Service Pack 1 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800MX REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4S800MX ACPI BIOS Revision 1008 04/30/2004

Gosh, I hope someone can help me before hubby gets home rom work!!!

[Jetsfansiny79]

I have a problem where I don't have sound after installing a new version of windows. I used aida 32 to get some info.I know you know alot about this stuff, b/c i read how you help guide people to download the right drivers. If you could please help me I would be greatly apperciated.Could you please send feedback to Jetsfansiny79@aol.com

my computer is a sony vaio serial number PCV-rs 310
serial number on the back of the computer is # 3006136*

Motherboard Properties
Motherboard ID 04/08/2003-I845G/ICH4-KIRIN-V
Motherboard Name Unknown


Operating System Properties
OS Name Microsoft Windows XP Professional
OS Code Name Whistler
OS Language English (United States)
OS Kernel Type Uniprocessor Free
OS Version 5.1.2600 (WinXP Retail)
OS Service Pack Service Pack 2
OS Installation Date 8/1/2006
OS Root D:\WINDOWS.0


Product ID 55274-640-3838562-23870
Product Key MYHVT-WQ49M-QRPVF-V86FC-P3R8Y

[Gzpimpin]

First off i would like to say hi to everyone, and thanks to bookworm for all the help to everyone. As u would guess , i have the sound problem too. I installed xp pro and it says problem installing hardware intel(r)82801aa ac'97 audio controller. I open device manager under sound, video controllers it has yellow ! on the intel controller. i click it and it says code 10. ive tried to uninstall then reinstall and i get nothing. I havnt done any windows service packs ( i think ) because I bought the xp disk off this guy at my job so i dont know if it is genuine copy and i dont want microsoft hunting me down. One more small problem, i see every one posting their specs on here to get help but im still a novice at this computer thing so im not sure where to get all the info. any help is greatly appreciated

[tones_ie]

@ Nigeytah

Originally Posted by Nigeytah

Firstly, I must say that Barbara is doing a fantastic job at helping everyone with this problem here! Well Done, you seem to be a marval!
Now, I too have no sound on my comp! We got a virus, had to format & everything has loaded in fine, but now no sound (damn! Hubby hates me!). It lists in the sounds & audio properties of Control panel that there are no audio devices. In the Device manager, it has the big yellow ? with an ! over the bottom corner of it next to "multimedia audio controller"
Info that I got from Belarc:
System Model
Windows XP Home Edition Service Pack 1 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800MX REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4S800MX ACPI BIOS Revision 1008 04/30/2004

Gosh, I hope someone can help me before hubby gets home rom work!!!

Ill try and help till the "pro" gets here

Go here http://support.asus.com/download/dow...Language=en-us
and fill in as follows from dropdown list
1. Select Product - Motherboard
2. Select Series - Socket 478
3. Select Models - P4S800MX
Click Search
Select - Drivers Tab


Your driver is 2nd on the list,
SoundMAX Audio Driver version V5.12.3860 for Windows 2K/XP

As bookworm always suggests...create a system restore just in case Info supplied is from an original post by bookworm


@ Jetsfansiny79

I have a problem where I don't have sound after installing a new version of windows. I used aida 32 to get some info.I know you know alot about this stuff, b/c i read how you help guide people to download the right drivers. If you could please help me I would be greatly apperciated.Could you please send feedback to Jetsfansiny79@aol.com

my computer is a sony vaio serial number PCV-rs 310
serial number on the back of the computer is # 3006136*

Motherboard Properties
Motherboard ID 04/08/2003-I845G/ICH4-KIRIN-V
Motherboard Name Unknown


Operating System Properties
OS Name Microsoft Windows XP Professional
OS Code Name Whistler
OS Language English (United States)
OS Kernel Type Uniprocessor Free
OS Version 5.1.2600 (WinXP Retail)
OS Service Pack Service Pack 2
OS Installation Date 8/1/2006
OS Root D:\WINDOWS.0

Firstly id suggest you edit your post to remove the Product key..

Go here
http://esupport.sony.com/perl/swu-li...eType=Original

and grab the Realtek AC'97 Audio Device Driver...first in the list.

@ Gzpimpin
What you need is the Belarc advisor...get it from here
http://www.belarc.com/free_download.html
then post the info it gives you..

@ bookworm..... hope ya dont mind me trying to help out...know ure the "pro" in this department

[Gzpimpin]

thanks tones ill do that soon as i get home.

[Gzpimpin]

alright heres what i got..............

Operating System: Windows XP Professional (build 2600) Enclosure Type: Desktop

Processor a: 1000 megahertz Intel Pentium III, 32 kilobyte primary memory cache, 256 kilobyte secondary memory cache

System model: Hewlett-Packard HP Vectra VL400

Main Circuit Board b: Board: Hewlett-Packard HP System Board R3A
Serial Number: S630KKL00455200278
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies Ltd. IP.01.06US 01/04/2001

If u need any other info please let me know. Thank you very much in advance.

[gspd430]

tones_ie Online
Registered User Join Date: Jul 2006
Posts: 16

Quote:
Originally Posted by gspd430
can someone help me..my sound doesn't work..and the multimedia audio controller has a yellow exclamation mark..i used belarc advisor and here is the computers info

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Sony Corporation PCV-RS430G(UC) 28003930
System Serial Number: 3038680
Asset Tag: P067000000009B1D1A18DE4C6A49
Chassis Serial Number: R4032814
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTek Computer Inc. P4SD-VX
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 2002 09/19/2003



Check this page out...
http://esupport.sony.com/US/perl/swu...d=1368&os_id=7


thank you thank you thank you thank you thank you...toni

[Nigeytah]

Originally Posted by tones_ie

@ Nigeytah



Ill try and help till the "pro" gets here

Go here http://support.asus.com/download/dow...Language=en-us
and fill in as follows from dropdown list
1. Select Product - Motherboard
2. Select Series - Socket 478
3. Select Models - P4S800MX
Click Search
Select - Drivers Tab


Your driver is 2nd on the list,
SoundMAX Audio Driver version V5.12.3860 for Windows 2K/XP

As bookworm always suggests...create a system restore just in case Info supplied is from an original post by bookworm

I know how dumb a$$ this is going to sound, but can someone tell me what to do with this file after downloading it?
(I have tried to install it when the pop up says hardware detected, but it searchs for the driver & cannot find it in any location on comp???? Thats what it tells me anyway!)

[tones_ie]

I know how dumb a$$ this is going to sound, but can someone tell me what to do with this file after downloading it?
(I have tried to install it when the pop up says hardware detected, but it searchs for the driver & cannot find it in any location on comp???? Thats what it tells me anyway!)

No such thing as a silly quesation

when u get the file downloaded...extract the files in the zip, either to a new folder on ure desktop OR keep an eye to where its extracting them to... Once extracted go through the process as before...but u should see an option for u to choose a specified location for the wizard to search for...check mark this option and point it to ure newly extracted files....

make sense?

[Nigeytah]

Ok. I tried that.....to no avail!
I get this message:The drivers for this device are not installed. (Code 28)

I think I'm gonna put this machine through the front window!!!

[tones_ie]

Originally Posted by Gzpimpin

alright heres what i got..............

Operating System: Windows XP Professional (build 2600) Enclosure Type: Desktop

Processor a: 1000 megahertz Intel Pentium III, 32 kilobyte primary memory cache, 256 kilobyte secondary memory cache

System model: Hewlett-Packard HP Vectra VL400

Main Circuit Board b: Board: Hewlett-Packard HP System Board R3A
Serial Number: S630KKL00455200278
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies Ltd. IP.01.06US 01/04/2001

If u need any other info please let me know. Thank you very much in advance.

@ Gzpimpin

looked at the driver info on some of the older OS's and it states that it uses a Cristal AC'9x driver.
http://members.driverguide.com/drive...driverid=34893
You may need to be a member to download, a generic username and password is:

user: Drivers
Passw: all

Do not know if it still works, otherwise register yourself.

But before you install the above driver download and install the intel INF-update
http://downloadfinder.intel.com/scri...ition&lang=eng


@ Nigeytah

when u went through the process of pointing the install to the new downloaded drivers...did u see the prompt installing them?

sorry to hear ure still not sorted ...

[saughtacilly]

Hi Bookworm,

I'm having the exact same problems as Night Wolfee was. I had the same info as him to start with - and was also unable to actually run the install that I downloaded - double click or right click and open - it just doesn't run. I'm going bonkers! Since his original post was some time ago - I'm hoping you might have a fix by now? Please let me know ... you can also reach me at Saughtacilly@aol.com.

Thanks so much.

[Gzpimpin]

tones thanks for your help. i tried this driver and no luck it still gives me the code 10 hardware cannot start. this thing is driving me crazy. any other ideas? thanks again.