Multimedia Audio Controller Problems

[eleanor]

Originally Posted by bookworm

Create a System Restore Point just in case

Then go here http://www.giga-byte.com/Motherboard...r_GA-8SIML.htm

Download and save two drivers, ATA Driver, Audio Driver make a note of their name and where to find them.

First install the ATA Driver then restart the computer

Second install the Audio driver

Hope this helps

Did that but when i tried to install the audio driver my computer went into blue screen, Dump . Then i re=started a oxcame up saying.

Savedump.exe entry point not found
The procedure entry point Syssetsymwithaddr64 could not be located in the dynamic link libray DBGHELP.
Didn't understand all that .

[bookworm]

Originally Posted by daza182281

Tryed it no sound at all it makes my internet connection go haywire lol
is anything else u could recommend
PS. IS SoundMax ATI Audio drivers the one im supposed to get,because theres 2?
thanks in advance,
daza

[u]Use System Restore to roll back to before you installed the drivers[/U

Then go to ASUS http://support.asus.com/download/dow...Language=en-us site to get the sound driver,just fill in as follows
Select product > Motherboard
2. Select series > Socket 478
3. Select Models > scroll down to P4R800-VM
click Search > choose Drivers Tab

your driver is 2nd on the list V.5.12.1.3860 SoundMax Audio Driver

Choose a download site.

Hope this helps

[bookworm]

[quote=eleanor]Did that but when i tried to install the audio driver my computer went into blue screen, Dump . Then i re=started a oxcame up saying.

Savedump.exe entry point not found
The procedure entry point Syssetsymwithaddr64 could not be located in the dynamic link libray DBGHELP.
Didn't understand all that .[/QUOTE

If you can get into Windows use System Restore to roll back to the restore point you created before the installation, if you can't get into Windows press F8 continually at Startup to get to Safe Mode, then use System restore to roll back.

then get your sound driver here http://support.packardbell.com/uk/my...294420072#show

Hope this helps

[Nontechguy]

The Tool ,,,,,,,,,,,,, Don't you think this should be a sticky by now ??? Way to go BOOKWORM for providing a excellent support for all the members

[bookworm]

Originally Posted by Nontechguy

The Tool ,,,,,,,,,,,,, Don't you think this should be a sticky by now ??? Way to go BOOKWORM for providing a excellent support for all the members

Thank you so much for that, it's very much appreciated, and it does keep me out of trouble

[Nontechguy]

Originally Posted by bookworm

Thank you so much for that, it's very much appreciated, and it does keep me out of trouble

Your welcome very much , sweet LADY

Now only if The Tool would make it a sticky , I'm sure it will help out others too

[eleanor]

If you can get into Windows use System Restore to roll back to the restore point you created before the installation, if you can't get into Windows press F8 continually at Startup to get to Safe Mode, then use System restore to roll back.

then get your sound driver here http://support.packardbell.com/uk/my...294420072#show

Hope this helps [/quote]
Did that installed the driver ok but still no sound from the speakers i still have on board sound.

[Aim4774]

In Belarc, it says that I don't have multimedia, but In my system folder, there's a yellow question mark.

some of the info. on my system is:

Board: Dell Computer Corp. 0G1548 A00
Bus Clock: 533 megahertz
Windows XP Professional Service Pack 2 (build 2600)
ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV4VFN3, rev 3.16
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7

If you need anymore info, please let me know.

[bookworm]

Originally Posted by eleanor

If you can get into Windows use System Restore to roll back to the restore point you created before the installation, if you can't get into Windows press F8 continually at Startup to get to Safe Mode, then use System restore to roll back.

then get your sound driver here http://support.packardbell.com/uk/my...294420072#show

Hope this helps

Did that installed the driver ok but still no sound from the speakers i still have on board sound.[/quote]

elenor I see a C-Media sound card on your system, now I have 2 drivers, the first is the C-media 9738 AC97 codec the second the C-media 8737. The 9738 has support for your card so I would try that one first, if it doesn't work try the second.

[u]Set a System Restore Point before you install any drivers just in case[/U]

http://www.softwarepatch.com/utilities/cmedia-9738.html this is the 9738


http://drivers.softpedia.com/get/SOU...12010644.shtml this is the 8738

Hope this helps

[eleanor]

Originally Posted by bookworm

Did that installed the driver ok but still no sound from the speakers i still have on board sound.

elenor I see a C-Media sound card on your system, now I have 2 drivers, the first is the C-media 9738 AC97 codec the second the C-media 8737. The 9738 has support for your card so I would try that one first, if it doesn't work try the second.

[u]Set a System Restore Point before you install any drivers just in case[/U]

http://www.softwarepatch.com/utilities/cmedia-9738.html this is the 9738


http://drivers.softpedia.com/get/SOU...12010644.shtml this is the 8738

Hope this helps [/quote]


Never worked.yet i am doing everthing right.

[bookworm]

Originally Posted by eleanor

elenor I see a C-Media sound card on your system, now I have 2 drivers, the first is the C-media 9738 AC97 codec the second the C-media 8737. The 9738 has support for your card so I would try that one first, if it doesn't work try the second.

[u]Set a System Restore Point before you install any drivers just in case[/U]

http://www.softwarepatch.com/utilities/cmedia-9738.html this is the 9738


http://drivers.softpedia.com/get/SOU...12010644.shtml this is the 8738

Hope this helps

Never worked.yet i am doing everthing right.[/quote]

Any problem devices shown in Device Manager.

[bookworm]

Originally Posted by Aim4774

In Belarc, it says that I don't have multimedia, but In my system folder, there's a yellow question mark.

some of the info. on my system is:

Board: Dell Computer Corp. 0G1548 A00
Bus Clock: 533 megahertz
Windows XP Professional Service Pack 2 (build 2600)
ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV4VFN3, rev 3.16
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7

If you need anymore info, please let me know.

What model and number, please.

[eleanor]

Originally Posted by bookworm

Never worked.yet i am doing everthing right.

Any problem devices shown in Device Manager.[/quote]

No problems showing up in devise Manager. In fact the Multimedia audio controller is no longer there so don't know if that the problem. Before whenit was there it showed a code 28 and an exmimation mark.

[bookworm]

Originally Posted by eleanor

Any problem devices shown in Device Manager.

No problems showing up in devise Manager. In fact the Multimedia audio controller is no longer there so don't know if that the problem. Before whenit was there it showed a code 28 and an exmimation mark.[/quote]

Ok elenor roll back again, code 28 says the driver is not installed and to use the device manager ,click update driver, this will start the hardware Wizard, allow to link to M$ updates, and see what happens.

Hope this helps

[Aim4774]

Originally Posted by bookworm

What model and number, please.

Dell Computer Corporation Dimension 2400
System Service Tag: FW2FF31 (support for this PC)
Chassis Serial Number: FW2FF31
Enclosure Type: Space-saving

This was listed under Model.