Multimedia Audio Controller Problems

08-28-2006, 10:37 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by rossco71
What u suggested Bookworm didnt work it came up with a error saying if i install this then it will make my speakers not work and they dont work!!!!
so i uninstalled that driver and now im waitin for another one and i ran that berlick or w/e proggy and it says its a
Board: PT800-8237
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/16/2004
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I went with the inf you gave, PT800-8237 is not enough, too many makers of that board, post the Belarc spec so I can be sure.
Cheers 
__________________
Hope this helps
Barbara MCP
Friends are
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-28-2006, 10:51 AM
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Registered User
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Join Date: Aug 2006
Posts: 4
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heres the info u need
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) VIA Technologies, Inc. PT800-8237
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: PT800-8237
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/16/2004
Drives Memory Modules c,d
30.01 Gigabytes Usable Hard Drive Capacity
18.62 Gigabytes Hard Drive Free Space
HL-DT-ST RW/DVD GCC-4520B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
QUANTUM FIREBALLlct20 30 [Hard drive] (30.02 GB) -- drive 0, s/n 353103920201, rev APL.0900, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 30.01 GB 18.62 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 7/29/2006 9:49:59 PM (admin)
Owner 8/28/2006 6:02:22 AM (admin)
local system accounts
ASPNET never
Guest 8/6/2006 12:48:44 PM
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation) [Display adapter]
OEC 15.7 [Monitor] (15.7"vis, January 1998)
Bus Adapters Multimedia
VAXSCSI Controller
VIA SATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Multimedia Audio Controller
Standard Game Port
Communications Other Devices
Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse (2x)
USB Composite Device
USB Root Hub (5x)
Last edited by rossco71 : 08-28-2006 at 10:54 AM.
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08-28-2006, 11:26 AM
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Registered User
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Join Date: Aug 2006
Posts: 21
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I need help!!!
Hi. I noticed this thread had a title that seemed to apply to my problem. 2 days ago, I lost the sound in my computer. I turned it on in the morning and tried to listen to a song in Windows Media Player. However, it refused, and now, I am left with no sound. No sound at all. No music, no log-in sound, no dings or alerts, nothing. The speakers are plugged in, and on, and even when I try to open the volume panel, and it says no active mixer devices available. Please help me, I NEED sound.
What categories do I need to post from Belarc? Please reply!
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08-28-2006, 01:32 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by rossco71
heres the info u need
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) VIA Technologies, Inc. PT800-8237
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: PT800-8237
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/16/2004
Drives Memory Modules c,d
30.01 Gigabytes Usable Hard Drive Capacity
18.62 Gigabytes Hard Drive Free Space
HL-DT-ST RW/DVD GCC-4520B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
QUANTUM FIREBALLlct20 30 [Hard drive] (30.02 GB) -- drive 0, s/n 353103920201, rev APL.0900, SMART Status: Healthy 1024 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 30.01 GB 18.62 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 7/29/2006 9:49:59 PM (admin)
Owner 8/28/2006 6:02:22 AM (admin)
local system accounts
ASPNET never
Guest 8/6/2006 12:48:44 PM
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation) [Display adapter]
OEC 15.7 [Monitor] (15.7"vis, January 1998)
Bus Adapters Multimedia
VAXSCSI Controller
VIA SATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Multimedia Audio Controller
Standard Game Port
Communications Other Devices
Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse (2x)
USB Composite Device
USB Root Hub (5x)
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Still being coy, get Everest http://www.softpedia.com/get/System/...-Edition.shtml
post the My Computer/Summary section, still need to pin down the motherboard
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-28-2006, 01:34 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by BoddBr33dGyal
Hi. I noticed this thread had a title that seemed to apply to my problem. 2 days ago, I lost the sound in my computer. I turned it on in the morning and tried to listen to a song in Windows Media Player. However, it refused, and now, I am left with no sound. No sound at all. No music, no log-in sound, no dings or alerts, nothing. The speakers are plugged in, and on, and even when I try to open the volume panel, and it says no active mixer devices available. Please help me, I NEED sound.
What categories do I need to post from Belarc? Please reply!
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Look at rossco71 report thats what I need
Cheers 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-28-2006, 02:17 PM
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Registered User
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Join Date: Aug 2006
Posts: 4
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ok here is a super detailed one
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
computer name is none of ur bisnuse
user name:doesnt matter
Motherboard
CPU Type Intel Celeron, 2533 MHz (25 x 101)
Motherboard Name Jetway PT800Twin (5 PCI, 1 AGP, 3 DIMM, Audio, LAN)
Motherboard Chipset VIA VT8763 Apollo PT800
System Memory 1024 MB (DDR SDRAM)
BIOS Type Award (01/16/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)
Motherboard Properties
Motherboard ID 01/16/2004-PT800-8237-6A6LXJ1AC-00
Motherboard Name Jetway PT800Twin
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08-28-2006, 02:18 PM
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Registered User
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Join Date: Aug 2006
Posts: 5
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Quote:
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Originally Posted by bookworm
Had a look at the board, Gigabyte GA-8ST800 (L) the audio is Realtek AC'97 go here to Realtek http://www.realtek.com.tw/downloads/...&Software=True
download the (Excution file) save to desktop, double click to install
Set a System Restore Point before installing just in case
The site can be slow
Hope this helps 
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Hey, thanX for the info, got it installed, everything is fine, but still no sound  windows media still keeps saying that error, i dont have the big yellow question mark anymore, yet i still cant hear,
is there something wrong with my sound card? cuz i think this happend after i gave away my hard-disk to a Friend of mine for a couple of hours! or do i have to adjust my cables??
PS- earlier 2day i installed a C-Media device driver
thanX in advance
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08-28-2006, 03:01 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by P.B
Hey, thanX for the info, got it installed, everything is fine, but still no sound  windows media still keeps saying that error, i dont have the big yellow question mark anymore, yet i still cant hear,
is there something wrong with my sound card? cuz i think this happend after i gave away my hard-disk to a Friend of mine for a couple of hours! or do i have to adjust my cables??
PS- earlier 2day i installed a C-Media device driver
thanX in advance
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looked at the printout, it shows you have C-Media Realtek ALC650(correct according to your board) and SiS 7012. 3 Audio Adapters when there should be one. Go to Control Panel/ Sound & Audio Devices / Check Volume, Audio, Hardware tabs, they should all show Realtek AC'97 as your audio device.
What did your friend do with your HD, did he have the same motherboard as you, the same chipet, OS did he alter anything that you know of.
Let me know.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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08-28-2006, 03:16 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by bookworm
Look at rossco71 report thats what I need
Cheers 
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BoddBr33dGyal
Your right your posts are not showing, but Iv'e got the info from the message in my gmail
Set a System Restore Point before installing just in case
Your board is an Intel D845WN go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21
your onboard audio is No:3 in the list
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Last edited by bookworm : 08-28-2006 at 03:23 PM.
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08-28-2006, 03:33 PM
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Registered User
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Join Date: Aug 2006
Posts: 21
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Thanks.
I don't understand why my posts weren't showing but thank you for the link, and I will tell you what happens.
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08-28-2006, 04:06 PM
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Registered User
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Join Date: Aug 2006
Posts: 21
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ok...
I downloaded it and unzipped all the files to C:\DOCUME~1\X\LOCALS~1\Temp. However, nothing has changed. 98 files were extracted to that file. When I opened it, I saw alot of files, and the folder is taking up 3.33 GB of my computer. I only have 340 MB left, so I'm wondering what I can get rid of. However, the sound still isn't fixed and I don't know where to go from here.
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08-28-2006, 04:23 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by BoddBr33dGyal
I downloaded it and unzipped all the files to C:\DOCUME~1\X\LOCALS~1\Temp. However, nothing has changed. 98 files were extracted to that file. When I opened it, I saw alot of files, and the folder is taking up 3.33 GB of my computer. I only have 340 MB left, so I'm wondering what I can get rid of. However, the sound still isn't fixed and I don't know where to go from here.
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Set a System Restore Point before installing just in case
the file contains all sound drivers for SoundMax, but will only take a little space on your comp, it will not install all those files, just the ones you need. After installation you can delete that Temp Folder.
Go to where the Temp folder where the files are, the file you want is setup
Setup
Installshield(R) Setup launcher
Installshield Software Corp
double click that file and the SoundMax installer will launch, all you do is follow the instructions.
After installation delete the Temp folder where they were extracted to.
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Last edited by bookworm : 08-28-2006 at 04:27 PM.
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08-28-2006, 04:37 PM
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Registered User
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Join Date: Aug 2006
Posts: 21
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Thanks.
Their are too many files to go through in my temp folder. There are probably over a thousand. I am going to delete the file now, and re-extreact the files from the download you gave me to a different folder. From there, I will follow your instructions.
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08-28-2006, 04:50 PM
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Registered User
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Join Date: Aug 2006
Posts: 21
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Well
It doesn't work. The temp file is supposedly in use, so I extracted the files to another folder. I cannot find any files or folders with the name that you provided. I tried the set up, and it turned out to be soundmax. I tried it, and it asks for drivers like ksuser.dll...drivers I installed for my webcam. I had most but eventually, it said I needed an update for win98 and 2000...I'm confused, I am running XP. My sister has to use the computer now but I will be back on. PLEAE RESPOND, Sound is really important and I am trying everything I can. Thanks alot bookworm, I appreciate that you are trying to help me.
I'll be right back.
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08-28-2006, 04:55 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,360
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Quote:
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Originally Posted by BoddBr33dGyal
Their are too many files to go through in my temp folder. There are probably over a thousand. I am going to delete the file now, and re-extreact the files from the download you gave me to a different folder. From there, I will follow your instructions.
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Ok, make your own folder thats what I do, one for the zipped file and another for the unzipped files'
Cheers 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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