Multimedia Audio Controller Problems

bookworm · #**1381** 08-30-2006, 07:52 PM

Quote:

Originally Posted by khpro

hey im using an Acer Aspire 3620 laptop. i try to download the multimedia audio controller but it says it cant find the software.

Set a System Restore Point before installing just in case

It a Realtek AC'97 sound driver you need, go here to Realtek
http://www.realtek.com.tw/downloads/...&Software=True

download the (EXcution file) save to desktop, double click to install.

The site is slow

Hope this helps

Taim · #**1382** 08-30-2006, 09:48 PM

Anyways, thanks for all of your help bookworm, but my sister eventually came over and fixed the problem for me.

ismael · #**1383** 08-31-2006, 01:31 AM

hii guys
ihave the same broplem

dr.strangelove · #**1384** 08-31-2006, 03:26 PM

hey guys
bookworm please help

i have the same problem with the multimedia audio controller
it has exclamtion mark, and it doesnt work, it says this thingy needs drivers, i think my sound card is genius sound maker value 5.1, i have cd with drivers for it but it doesnt work when i try to install this drivers, also i have downloaded drivers from genius website, but it also doesnt work,
please help asap!!!!

heres the data from the belarc advisor

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6561 1.0
Asset Tag: 0123ABC
Processor a Main Circuit Board b
1,05 gigahertz AMD Athlon
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6561 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

thanx in advance

BoddBr33dGyal · #**1385** 08-31-2006, 07:44 PM

okay...thanks

bookworm · #**1386** 08-31-2006, 08:43 PM

Quote:

Originally Posted by dr.strangelove

hey guys
bookworm please help

i have the same problem with the multimedia audio controller
it has exclamtion mark, and it doesnt work, it says this thingy needs drivers, i think my sound card is genius sound maker value 5.1, i have cd with drivers for it but it doesnt work when i try to install this drivers, also i have downloaded drivers from genius website, but it also doesnt work,
please help asap!!!!

heres the data from the belarc advisor

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6561 1.0
Asset Tag: 0123ABC
Processor a Main Circuit Board b
1,05 gigahertz AMD Athlon
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6561 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

thanx in advance

Check your onboard sound, the radio jacks will be near your mouse and keyboard sockets, your sound card will be lower down the tower. You should have 2 sets.

The onboard sound is Realtek AC'97 http://www.realtek.com.tw/downloads/...&Software=True

you have not shown enough of the Belarc report so I can check if onboard sound is installed, or your sound card. If you have both to use the sound card onboard sound should be disabled.

Hope this helps

twinkles · #**1387** 08-31-2006, 08:49 PM

bookworm,hi.
ive been trying to figure out solution/s on this prob i have with my laptop recently. well, three days ago i went over at my add/remove programs to delete programs tp clean up space. ive accidentally deleted Realteck AC'97, among others. and proceed to empty my recycle bin.
well, the next time id tried to play music in my windows player, it would always say "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." i tried reinstalling it over at the device manager (and where my multimedia controller got a big yellow question mark on it), but it would always look for a cd-rom to plug-in..and you see, i dont have one since Acer got an eRecovery. im frustrated of looking and downloading..and trying to fix it on my own.

here's my laptop's info:

Acer Aspire 5500Z
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Acer Aspire 5500Z
Processor a Main Circuit Board b
1.73 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
Bus Clock: 133 megahertz
BIOS: Acer V2.80 02/27/2006
Drives Memory Modules c,d
55.80 Gigabytes Usable Hard Drive Capacity
44.24 Gigabytes Hard Drive Free Space

please help, been sleepless lately trying to fix this prob. thanks a million.

bookworm · #**1388** 08-31-2006, 09:14 PM

Quote:

Originally Posted by twinkles

bookworm,hi.
ive been trying to figure out solution/s on this prob i have with my laptop recently. well, three days ago i went over at my add/remove programs to delete programs tp clean up space. ive accidentally deleted Realteck AC'97, among others. and proceed to empty my recycle bin.
well, the next time id tried to play music in my windows player, it would always say "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." i tried reinstalling it over at the device manager (and where my multimedia controller got a big yellow question mark on it), but it would always look for a cd-rom to plug-in..and you see, i dont have one since Acer got an eRecovery. im frustrated of looking and downloading..and trying to fix it on my own.

here's my laptop's info:

Acer Aspire 5500Z
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Acer Aspire 5500Z
Processor a Main Circuit Board b
1.73 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
Bus Clock: 133 megahertz
BIOS: Acer V2.80 02/27/2006
Drives Memory Modules c,d
55.80 Gigabytes Usable Hard Drive Capacity
44.24 Gigabytes Hard Drive Free Space

please help, been sleepless lately trying to fix this prob. thanks a million.

Set a System Restore point before installing just in case

Then go here to Realtek http://www.realtek.com.tw/downloads/...&Software=True

download the (Excution file) save to desktop, double click to install

The site is slow

Hope this helps

matty pee · #**1389** 09-01-2006, 08:46 AM

Hi there, wonder if anyone can help me, i've been puzzled by this for while now, i believe i may have the same problem a lot of other people have been having regarding the multimedia audio controller and no sound coming from my computer, it shows on my device manager with the yellow exclamation mark and says the drivers are not installed. I'm not sure what driver i would need to install nor where i could get it from, if anyone can help it would be much appreciated, i have copied and pasted my computer details below.
Thanks

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Packard Bell NEC P851002401
System Serial Number: 030281120168
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL PALOMAR (MS-6763) 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD V3.8 07/29/2003
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
139.76 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
TOSHIBA DVD-ROM SD-R5112 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

OEI-USB CompactFlash USB Device [Hard drive] -- drive 3
OEI-USB Memory Stick USB Device [Hard drive] -- drive 4
OEI-USB MMC/SD USB Device [Hard drive] -- drive 1
OEI-USB SmartMedia USB Device [Hard drive] -- drive 2
ST3160022A [Hard drive] (160.04 GB) -- drive 0, s/n 3JS0GMHL, rev 4.04, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 139.76 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Matty Pee 01/09/2006 12:28:54 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9200 LE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 LE SEC Family (Microsoft Corporation) [Display adapter]
TEO TL766 [Monitor] (17.1"vis, s/n R13CG01505, January 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Unimodem Half-Duplex Audio Device

dr.strangelove · #**1390** 09-01-2006, 03:10 PM

Quote:

Originally Posted by bookworm

Check your onboard sound, the radio jacks will be near your mouse and keyboard sockets, your sound card will be lower down the tower. You should have 2 sets.

The onboard sound is Realtek AC'97 http://www.realtek.com.tw/downloads/...&Software=True

you have not shown enough of the Belarc report so I can check if onboard sound is installed, or your sound card. If you have both to use the sound card onboard sound should be disabled.

Hope this helps

heres all the belarc stuff

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-6561 1.0
Asset Tag: 0123ABC
Processor a Main Circuit Board b
1,05 gigahertz AMD Athlon
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6561 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
61,48 Gigabytes Usable Hard Drive Capacity
11,66 Gigabytes Hard Drive Free Space

ATAPI CD-RW 40X12 [CD-ROM drive]
AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
LITEON DVD-ROM LTD-165H [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y060L0 [Hard drive] (61,49 GB) -- drive 0, s/n Y2R2KQNE, rev YAR41VW0, SMART Status: Healthy 256 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 15,73 GB 5,77 GB free
d: (NTFS on drive 0) 45,76 GB 5,89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Matija 1.9.2006 20:55:06 (admin)
local system accounts
Administrator never (admin)
Guest 11.6.2006 14:42:25
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account EPSON Stylus C64 Series on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (15,7"vis, s/n HMAT937197, rujan 2002)
Bus Adapters Multimedia
A347SCSI SCSI Controller
SiS 7001 PCI to USB Open Host Controller (2x) Game port for CH Products Gamecard 3
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
56000-DATA-FAX-EXT [Modem]

RAS Async Adapter
IP Address: 195.29.132.230 / 32
Gateway: 195.29.132.230
Physical Address: 00:53:45:00:00:00
Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address: 00:40:F4:63:53:43

Networking Dns Servers: 195.29.150.3
195.29.150.4
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (2x)

can you tell me more?
how can i exactly disable the stuff i have to disable????
thanks for the help

bookworm · #**1391** 09-01-2006, 04:01 PM

Quote:

Originally Posted by BoddBr33dGyal

okay...thanks

Set a System Restore Point before installing just in case

Then go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21

download No:6 INTEL Chipset Software Installation Utility save to desktop, double click to install then RESTART your computer.

Had a word on another site, and the answer was update the chipset, this tells the operating system which Win Inf files to load

Hope this helps

renardak24 · #**1392** 09-01-2006, 05:01 PM

Having the same problems as most of these people if I could get some help it would be most appreciated!!

Operating System System Model
Windows XP Professional (build 2600) No details available
Processor a Main Circuit Board b
1.47 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V600 REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS A7V600 ACPI BIOS Revision 1006 11/12/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
34.32 Gigabytes Hard Drive Free Space

LITEON CD-ROM LTN526S
3.5" format removeable media [Floppy drive]

WDC WD400JB-00ENA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAD1A479566, rev 05.03E05, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' has 512 MB
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 34.32 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Josh 9/1/2006 4:35:31 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
Proview 17.1 [Monitor] (17.1"vis, s/n F5UU62167239C, February 2006)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x) Creative Audigy Audio Processor (WDM)
Standard Game Port
Communications Other Devices

1394 Net Adapter
D-Link DFE-530TX PCI Fast Ethernet Adapter (rev.A)
primary Auto IP Address: 192.168.0.139 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:50:BA:21:4E:65

Networking Dns Server: 64.71.255.198
OHCI Compliant IEEE 1394 Host Controller
SideWinder Game Pad USB version 1.0 [Joystick]
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB IntelliMouse Optical
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available

bookworm · #**1393** 09-01-2006, 07:10 PM

Quote:

Originally Posted by matty pee

Hi there, wonder if anyone can help me, i've been puzzled by this for while now, i believe i may have the same problem a lot of other people have been having regarding the multimedia audio controller and no sound coming from my computer, it shows on my device manager with the yellow exclamation mark and says the drivers are not installed. I'm not sure what driver i would need to install nor where i could get it from, if anyone can help it would be much appreciated, i have copied and pasted my computer details below.
Thanks

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Packard Bell NEC P851002401
System Serial Number: 030281120168
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL PALOMAR (MS-6763) 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD V3.8 07/29/2003
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
139.76 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
TOSHIBA DVD-ROM SD-R5112 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

OEI-USB CompactFlash USB Device [Hard drive] -- drive 3
OEI-USB Memory Stick USB Device [Hard drive] -- drive 4
OEI-USB MMC/SD USB Device [Hard drive] -- drive 1
OEI-USB SmartMedia USB Device [Hard drive] -- drive 2
ST3160022A [Hard drive] (160.04 GB) -- drive 0, s/n 3JS0GMHL, rev 4.04, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 139.76 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Matty Pee 01/09/2006 12:28:54 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9200 LE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 LE SEC Family (Microsoft Corporation) [Display adapter]
TEO TL766 [Monitor] (17.1"vis, s/n R13CG01505, January 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Unimodem Half-Duplex Audio Device

Heres the link to your Packard Bell I Xtreme 6110 useing S/N 030281120168

go here to Packard Bell http://support.packardbell.com/uk/it...1120168&g=2000
your audio is Soundmax

Set a System Restore Point before installing just in case

Hope this helps

matty pee · #**1394** 09-01-2006, 07:34 PM

Quote:

Originally Posted by bookworm

Heres the link to your Packard Bell I Xtreme 6110 useing S/N 030281120168

go here to Packard Bell http://support.packardbell.com/uk/it...1120168&g=2000
your audio is Soundmax

Set a System Restore Point before installing just in case

Hope this helps

To sum it up in one word... LEGEND!!!

Thanx so much!

bookworm · #**1395** 09-01-2006, 07:42 PM

Quote:

Originally Posted by matty pee

To sum it up in one word... LEGEND!!!

Thanx so much!

Happy listening