Multimedia Audio Controller Problems

[ghoffmann]

I tried to install the chipset driver but i got a messege saying that the ikernel.exe could not be installed because the system cannot find the file. Also I don't know why it thinks it's a dell dimension anyway; it's not anymore.

[Disk_Contented]

The card you have is an OEM Dell from Creative. The card is recognised as such. That's why normal Creative drivers don't find it. It has a modified chip and less features I think.
Ikernel is the installer executable.

This is supposed to work: http://soundcard.free-driver-download.com/Creative/11143/Creative-Sound-Blaster-Live!-5.1-Digital-(Dell)-Audio-Card-Driver-Install-Pack-1-For-Windows-2000-XP.html

Then use the link from Bookworm to obtain the update.

[jpilot09]

still not working i tried that you said and an error comes up and says " Setup could not detect any sound blaster card on your system. Please ensure tha your sound blaster hardware is properly installed before running this setup program. Setup will now exit" I think that it can't find the sound care due to the name that it is in device manager.

[Disk_Contented]

Multimedia Audio Controller is a generic name used by the system to describe a sound card of some sort that it doesn't recognise.

If you look in the extracted archive, you will see a file "ikernel.ex_" that's the missing file the other installer needs.

[Disk_Contented]

If you look in the extracted archive at the file "ms.cab", you can extract it. I believe it contains the root driver.

Try the card in another slot.

Driver from creative: http://us.creative.com/support/downl...Patch_LB_3.exe

[nekrovic]

hi!!
i have the same problem
no audio device and no mixer device

i have a Hewlett-Packard
Pavilion zv5000 (PL996UA#ABA)
Microsoft XP Home Edition
5.1.2600 Service Pack 2 Build 2600

[jobi]

Bookworm, thanks so far - downloaded software, all installed OK, wmp working now. Sound coming from speakers but very tinny and small, can't seem to increase volume. Have been in control panel and checked all levels, all are set at high level.

Any suggestions welcome please!!

[CelliousP]

Im also having similar sound issues with my Gateway 7410GX Notebook ... Ive checked gateway support for drivers and there doesnt seem to be any for my comp. I just did a fresh install of Win XP Pro. And have come onto 2 problems. No Sound (Multimedia Audi Controller) and for some reason i cant get my computer to recognize my wireless router. Ive installed the driver for the wireless adapter, it just doesnt list the network when i refresh. Anyway, heres my info i recieved from Belarc:


Windows XP Professional Service Pack 2 (build 2600) Gateway Gateway 7400 Series NS.00.02
System Serial Number: N304B C10 26290
Enclosure Type: Other
Processor a Main Circuit Board b
1.80 gigahertz AMD Mobile Athlon 64
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Board: Gateway Gateway 7400 Series KBC Revision: K52.00.01
BIOS: Phoenix NS.00.02 10/16/2004
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
57.46 Gigabytes Hard Drive Free Space

Slimtype COMBO LSC-24082K [CD-ROM drive]

IC25N060ATMR04-0 [Hard drive] (60.01 GB) -- drive 0, s/n MRG30HKCJ84B1H, rev MO3OAD4A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'M1' has 256 MB
Slot 'M2' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 60.00 GB 57.46 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Cellious P 5/21/2008 10:40:16 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller ATI MOBILITY RADEON 9600/9700 Series [Display adapter]
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Generic CardBus Controller
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Broadcom 802.11g Network Adapter
Dhcp Server: none responded
Physical Address: 00:90:4B:BF:2B:8E
VIA PCI 10/100Mb Fast Ethernet Adapter
primary Auto IP Address: 192.168.2.2 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:03:25:14:2C:E9

Networking Dns Server: 192.168.2.1
VIA OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Synaptics PS/2 Port Pointing Device [Mouse]
Generic USB Hub
USB Composite Device
USB Root Hub (4x)


Sorry if it came out all jumbled.

[ghoffmann]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800D-X Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1006.002 06/15/2006
Drives Memory Modules c,d
360.93 Gigabytes Usable Hard Drive Capacity
297.66 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-1300A [CD-ROM drive]
TSSTcorp CD/DVDW SH-S182M [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDT722516DLAT80 [Hard drive] (164.70 GB) -- drive 0, s/n VD071BTCCX9GAE, rev V43OA70A, SMART Status: Healthy
SiS RAID 1 SCSI Disk Device (120.03 GB) -- drive 5
USB Storage-CFC USB Device [Hard drive] -- drive 3
USB Storage-MMC USB Device [Hard drive] -- drive 4
USB Storage-SMC USB Device [Hard drive] -- drive 2
WDC WD800BB-75JHC0 [Hard drive] (80.00 GB) -- drive 1, s/n WD-WCAM99268394, rev 06.01C06, SMART Status: Healthy 2048 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' has 512 MB
Slot 'DIMM2' has 512 MB
Slot 'DIMM3' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 164.69 GB 148.50 GB free
f: (NTFS on drive 1) 76.24 GB 31.76 GB free
j: (NTFS on drive 5) 60.00 GB 57.48 GB free
k: (NTFS on drive 5) 60.00 GB 59.93 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Michael 5/21/2008 2:54:12 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 Ti 4600 (Microsoft Corporation) [Display adapter]
LGE W1952 [Monitor] (19.1"vis, January 2008)
Bus Adapters Multimedia
SiS 180 RAID Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.109 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:134:EF:00:A6

Networking Dns Servers: 12.207.232.124
12.207.232.123
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
USB Mass Storage Device
USB Root Hub (4x)

I installed windows on a new hard drive and set up his old hard drive as thje slave so he can still access all his old files. But the audio problem is still present. I haven't tried installing any drivers yet. I don't want to risk anything. Thanks for the help so far

[bruce_m_jackson]

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KHIDA-9D5039AFD
User Name Boogie

Motherboard:
CPU Type Intel Celeron, 2000 MHz (20 x 100)
Motherboard Name Unknown
Motherboard Chipset SiS 651
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (06/28/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 31024H2 (9 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive SONY CD-ROM CDU5211 (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 9758 MB (3027 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.10)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device

[bookworm]

Originally Posted by bruce_m_jackson

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KHIDA-9D5039AFD
User Name Boogie

Motherboard:
CPU Type Intel Celeron, 2000 MHz (20 x 100)
Motherboard Name Unknown
Motherboard Chipset SiS 651
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (06/28/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 31024H2 (9 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive SONY CD-ROM CDU5211 (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 9758 MB (3027 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.10)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

if they are run this programe fro SiS it will list the SiS chipsets on your board and also say if you have an SiS audio driver, just chek and let me know whait shows for audio
http://www.sis.com/support/support_prodid.htm

[bruce_m_jackson]

i have it on the back the "I/O" plate and on the front.

i did the thing and it said

SiS 7012 Audio Controller

[mg1109]

I just reinstalled XP and have been having the same problem as every one else here. I've tried looking for the drivers manually but I forgot what mine are. I did the Belarc Advisor and these were my settings:
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
128 kilobyte tertiary memory cache

Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 08/21/2002

Processor a is on top and circuit board b underneath.

if you need more info then I can get it.

[bruce_m_jackson]

thankz so muchhhhhhhh bookworm ... i got my sound working again

ur the best !!!

[chronika]

I have the same problem, I have been in search of a remedy and have done everything suggested and everything I know how to do and even stuff I dont know.... I have no sound!! I have the yellow question mark and exclamation mark by the multimedia audio controller, I right click on it and update drivers on all my sound video controllers but it wont update ANYTHING . says it can't be done. Also when browsing pages on myspace if the pages have any kind of plug in required or a audio player, it freezes fire fox and does not respond. AND I have even gotten the blue screen of death and some grey screen with a bunch of technical jargon on it....to boot my system is much slower than normal... I ran spyware blaster, avg, windows defender, they all say nothing is wrong, I have done the system maintenance... WHAT CAN I DO??? WHAT DO I DO??? PLEASE OH PLEASE HELP ME!! I did the bellarc thing and here are the findings....

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Computer Corporation Dimension 4550
System Service Tag: 9MTS121 (support for this PC)
Chassis Serial Number: 9MTS121
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A02 10/02/2002
Drives Memory Modules c,d
59.99 Gigabytes Usable Hard Drive Capacity
12.63 Gigabytes Hard Drive Free Space

_NEC CD-RW NR-9100A [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
VW5163N JQC705X SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD600BB-75CAA0 [Hard drive] (60.00 GB) -- drive 0, s/n WD-WMA8F1505444, rev 16.06V16, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 59.99 GB 12.63 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
One 5/22/2008 6:35:20 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp psc 1310 series on USB001
Lexmark 1200 Series on USB002
Lexmark Print-2-Fax Printer on LexmarkFax
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 420 [Display adapter]
DELL E772c [Monitor] (15.7"vis, s/n 6418029600U9, September 2002)
Bus Adapters Multimedia
SCSI/RAID Host Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.92 56K Voicemodem


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.254.1 / 24
Gateway: 192.168.254.254
Dhcp Server: 192.168.254.254
Physical Address: 00:07:E9:B2:8D:06

Networking Dns Server: 192.168.254.254
Lexmark 1200 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
AVG 7.5.524 Version 7.5.524
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/13/2008 Microsoft Security Bulletin Summary) have been installed.