Multimedia Audio Controller Problems

[bookworm]

Originally Posted by x3couture_love

i did that but it doenst work...so is there anything else that i can do to solve the problem?? thx

Can you find out the make and model of your computer, it seems to be an OEM board, so could have been altered, in Everest look under Computer > Summary does it show a make and model also under motherboard what does it say for the chipset. Look at the back or side of the tower does it show any serial numbers.

Hope this helps

[x3couture_love]

Originally Posted by bookworm

Can you find out the make and model of your computer, it seems to be an OEM board, so could have been altered, in Everest look under Computer > Summary does it show a make and model also under motherboard what does it say for the chipset. Look at the back or side of the tower does it show any serial numbers.

Hope this helps

ok is this it?

Field Value
Computer
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name YOUR-I1E86FKZ1P
User Name Administrator

Motherboard
CPU Type Intel Pentium 4, 2666 MHz (20 x 133)
Motherboard Name MSI MS-6577
Motherboard Chipset Intel Brookdale-G i845G
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Award (01/09/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce4 MX 440 (128 MB)
3D Accelerator nVIDIA GeForce4 MX 440
Monitor Plug and Play Monitor [NoDB] (H4LW209636)

Multimedia
Audio Adapter Creative EMU10K2 Audigy / Audigy 2 Audio Processor

Storage
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Floppy Drive Floppy disk drive
Disk Drive Maxtor 4A160J0 (160 GB, 5400 RPM, Ultra-ATA/133)
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Optical Drive ATAPI CDROM 48X
Optical Drive HP DVD Writer 200j (DVD:2.4x/2.4x/8x, CD:12x/10x/32x DVD+RW)
SMART Hard Disks Status FAIL

Partitions
C: (NTFS) 151059 MB (139743 MB free)
D: (FAT32) 5261 MB (677 MB free)
Total Size 152.7 GB (137.1 GB free)

Input
Keyboard HP PS2 Keyboard (2K - 3)
Keyboard Microsoft eHome Remote Control Keyboard keys
Mouse HID-compliant mouse

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (65.185.177.184)
Modem Lucent Win Modem

Peripherals
Printer AGFA-AccuSet v52.3
Printer Fax
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device eHome Infrared Receiver
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

[bookworm]

Originally Posted by x3couture_love

ok is this it?

Field Value
Computer
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name YOUR-I1E86FKZ1P
User Name Administrator

Motherboard
CPU Type Intel Pentium 4, 2666 MHz (20 x 133)
Motherboard Name MSI MS-6577
Motherboard Chipset Intel Brookdale-G i845G
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Award (01/09/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce4 MX 440 (128 MB)
3D Accelerator nVIDIA GeForce4 MX 440
Monitor Plug and Play Monitor [NoDB] (H4LW209636)

Multimedia
Audio Adapter Creative EMU10K2 Audigy / Audigy 2 Audio Processor

Storage
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Floppy Drive Floppy disk drive
Disk Drive Maxtor 4A160J0 (160 GB, 5400 RPM, Ultra-ATA/133)
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Optical Drive ATAPI CDROM 48X
Optical Drive HP DVD Writer 200j (DVD:2.4x/2.4x/8x, CD:12x/10x/32x DVD+RW)
SMART Hard Disks Status FAIL

Partitions
C: (NTFS) 151059 MB (139743 MB free)
D: (FAT32) 5261 MB (677 MB free)
Total Size 152.7 GB (137.1 GB free)

Input
Keyboard HP PS2 Keyboard (2K - 3)
Keyboard Microsoft eHome Remote Control Keyboard keys
Mouse HID-compliant mouse

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (65.185.177.184)
Modem Lucent Win Modem

Peripherals
Printer AGFA-AccuSet v52.3
Printer Fax
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device eHome Infrared Receiver
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

I think this comp is a HP or Compac, can you get Belarc Advisor and shown me what it says http://www.belarc.com/free_download.html

It's the begging of the information that I need
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) System manufacturer System Product Name
System Serial Number: System Serial Number
Asset Tag: 123456789000
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Serial Number: 123456789000
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1006 03/03/2005

Yours may look different, but let me know.

Hope this helps

[x3couture_love]

ok is this it?? i think it is..

Computer Profile Summary
Computer Name: Your-i1e86fkz1p (in WORKGROUP)
Profile Date: Sunday, October 09, 2005 6:31:49 PM
Advisor Version: 7.0t
Windows Logon: Administrator


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Media Center Edition Service Pack 1 (build 2600) HP Pavilion 06 DB287A-ABA 864N 09b1104RE101XENO3
System Serial Number: MX30712941 NA900
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6577 020
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.10 01/09/2003
Drives Memory Modules c,d
163.91 Gigabytes Usable Hard Drive Capacity
147.47 Gigabytes Hard Drive Free Space

ATAPI CDROM 48X [CD-ROM drive]
HP DVD Writer 200j [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 4A160J0 [Hard drive] (163.93 GB) -- drive 0, s/n A6075YFE, rev RAMB1TU0, SMART Failure
USB Card Reader USB Device [Hard drive] -- drive 2
USB Card Reader USB Device [Hard drive] -- drive 1
USB Card Reader USB Device [Hard drive] -- drive 3
USB Card Reader USB Device [Hard drive] -- drive 4 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 158.40 GB 146.76 GB free
d: (FAT32 on drive 0) 5.52 GB 711 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/9/2005 12:53:00 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never


Marks a disabled account; Marks a locked account Hewlett-Packard HP-GL/2 Plotter on LPT1:
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H4LW209636, February 2003)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 Creative Game Port
Emuzed EvcapMaui Device
Multimedia Audio Controller
Communications Other Devices
Lucent Win Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 65.185.177.184 / 21
Gateway: 65.185.176.1
Dhcp Server: 10.42.32.1
Physical Address: 00:10C:9C:C7:E5

Networking Dns Server: 65.24.7.3
NEC OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (4x)
Microsoft eHome Infrared Transceiver
Microsoft eHome Remote Consumer Controls
USB Human Interface Device (2x)
HP PS2 Keyboard (2K - 3)
Microsoft eHome Remote Control Keyboard keys
HID-compliant mouse
eHome Infrared Receiver
Generic USB Hub
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.05
Virus Definitions Version 12/2/2002 Rev 5
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/13/2005 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q816093 - Critical (details...)
Q817787 - Critical (details...)
Q832483 - Important (details...)
Q896727 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP1 (SP1)
Windows XP
SP2
Q329979 on 1/30/2003 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 09/13/2005 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 8bb0832a
Corel - WordPerfect Productivity Pack WXP
Microsoft - Interactive Training 03003-OEM-0000007-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
Microsoft - Internet Explorer 55274-OEM-0011903-00803 (Key: HYHV7-W343F-9TCCK-JPCBM-B2FQ8)e
Microsoft - WebFldrs XP 12345-111-1111111-81264
Microsoft - Windows XP Media Center Edition 55274-OEM-0011903-00803 (Key: HYHV7-W343F-9TCCK-JPCBM-B2FQ8)e
Symantec Corporation - Norton AntiVirus 2003 1

[bookworm]

Your computer is a HP Media Center 864n, take a look at this from HP on how to solve sound problems, it may be disabled in the BIOS, all the instructions are shown http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

This is your AC'97 sound driver from HP, it is a different version than the one from Realtekhttp://h10061.www1.hp.com/ccsearch/search?pname=HP+Media+Center+864n+Desktop+PC&opnam e=HP+Media+Center+864n+Desktop+PC&qry=audio+driver &submit.x=4&submit.y=2&method=prodFinder&ctry=uk&l ang=en&dlc=en&sni=306499&search=0

Hope this helps

[bookworm]

links seem to have gone wrong here they are again

Specifications http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Sound driver http://h10061.www1.hp.com/ccsearch/s...06499&search=0
First on list

help for sound problems http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Hope this helps

[x3couture_love]

Originally Posted by bookworm

links seem to have gone wrong here they are again

Specifications http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Sound driver http://h10061.www1.hp.com/ccsearch/s...06499&search=0
First on list

help for sound problems http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Hope this helps

ok well like now i downloaded somthing from that website and the volume max. and min. but no sounds come out.. and i still have this erro...

[bookworm]

Originally Posted by x3couture_love

ok well like now i downloaded somthing from that website and the volume max. and min. but no sounds come out.. and i still have this erro...

We need to check what kind of sound you have, look here http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154
go down to Change the on-board sound settings in the BIOS

are you sound plugs a) next to the usb ports or b) set away from other ports

can you check these for me Go to Start > Control Panel > double click Sound and Audio devices > look under the Volume tab, in Sound Playback and Sound Recording what is the Default Device . on the Voice tab what is shown under Voice Playback and Voice recording > on the Hardware tab does it show an AC'97 Audio- if not what does it say for an Audio Device > click the Audio Device, what does it say under Device Properties.

Hope this helps

[Adam3k3]

Hi, I have the same problim. Im going crazy, I just setup windows XP pro on my bros PC and everything is cool but no sound, it say it dosent know my multimedia audio controller.

MY brothers PC:

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BOB-MISHAL (PC)
User Name BoB Misha

Motherboard
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Intel Billings 2 D845EBG2 (6 PCI, 1 AGP, 2 DIMM, Audio)
Motherboard Chipset Intel Brookdale i845E
System Memory 256 MB (PC2100 DDR SDRAM)
BIOS Type AMI (02/26/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter SiS 300/305/630/540/730 (32 MB)
3D Accelerator SiS 300/305
Monitor LG StudioWorks 520Si [15" CRT] (83016843009)

Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD400EB-11CPF0 (37 GB, IDE)
Optical Drive SAMSUNG DVD-ROM SD-616F (16x/48x DVD-ROM)
Optical Drive SONY CD-RW CRX220E1 (52x/24x/52x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38154 MB (34451 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network
Network Adapter SiS 900 PCI Fast Ethernet Adapter (10.0.0.23)

Peripherals
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device Generic Digital camera

Thank you

[bookworm]

It's an Intel D845GEBV2 which Intel say they no longer support, your drivers are here, download 5+7 and save both to a file on your computer ( where you can find them ) name the file MoBo Drivers, then install 5. Audio AC'97 and see if that works, if it does'nt you will need to install 7 first it's the chipset driver then the audio driver again.
Create a System Restore point before each install just in case http://downloadfinder.intel.com/scri...5&submit=Go%21

Hipe this helps

[Adam3k3]

Originally Posted by bookworm

It's an Intel D845GEBV2 which Intel say they no longer support, your drivers are here, download 5+7 and save both to a file on your computer ( where you can find them ) name the file MoBo Drivers, then install 5. Audio AC'97 and see if that works, if it does'nt you will need to install 7 first it's the chipset driver then the audio driver again.
Create a System Restore point before each install just in case http://downloadfinder.intel.com/scri...5&submit=Go%21

Hipe this helps

I thanl you from all my hart, its people like you who keep the net a happy place. Thanks again.

[bookworm]

Originally Posted by Adam3k3

I thanl you from all my hart, its people like you who keep the net a happy place. Thanks again.

Glad I could help, Bookmark this link for future reference, all the drivers for your board, except the BIOS http://downloadfinder.intel.com/scri...ng%20Syst ems

Cheers

[rocko]

Hi,

did a search on the forum... I have the same problem. Did a clean reinstall of XP Home, and I find that I have no sound. There's a white flag on the Multimedia Audio Controller in the Device Manager, there are no drivers installed. It won't find the drivers and I have no disks.

I installed Berlarc as suggested earlier in the thread, these are my data:

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

Processor a
2,53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives
120,02 Gigabytes Usable Hard Drive Capacity
117,48 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8480B [CD-ROM drive]
SAMSUNG DVD-ROM SD-616Q [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3120022A [Hard drive] (120,03 GB) -- drive 0, s/n 5JT61PYY, rev 8.01, SMART Status: Healthy

Main Circuit Board b
Board: P4V88+ 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.20 04/18/2005

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Thank you.

[macbeth85]

hi, I seem to be having the same problems as everyone else on this thread!
I ran the belarc program and it wasn't helpful either.
I have a MESH D410E Notebook computer and also have Windows XP Pro. If you can help at all I'll be Eternally grateful as this problem is driving me completely insane!
(It also says that PCI Modem and Video COntroller (vga compatible) are missing - are these important too i.e. could they be need for playing music
and dvds?!! Sorry, I am useless with computers!!
Thanks

[bookworm]

Originally Posted by rocko

Hi,

did a search on the forum... I have the same problem. Did a clean reinstall of XP Home, and I find that I have no sound. There's a white flag on the Multimedia Audio Controller in the Device Manager, there are no drivers installed. It won't find the drivers and I have no disks.

I installed Berlarc as suggested earlier in the thread, these are my data:

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

Processor a
2,53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives
120,02 Gigabytes Usable Hard Drive Capacity
117,48 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8480B [CD-ROM drive]
SAMSUNG DVD-ROM SD-616Q [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3120022A [Hard drive] (120,03 GB) -- drive 0, s/n 5JT61PYY, rev 8.01, SMART Status: Healthy

Main Circuit Board b
Board: P4V88+ 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.20 04/18/2005

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Thank you.

Create a System Restore Point just in case

Your board is an AsRock P4V888+ your driver is here under Audio, http://www.asrock.com/support/Download/dl_p4v88+.htm

Hope this helps