Multimedia Audio Controller Problems

[bookworm]

Originally Posted by macbeth85

hi, I seem to be having the same problems as everyone else on this thread!
I ran the belarc program and it wasn't helpful either.
I have a MESH D410E Notebook computer and also have Windows XP Pro. If you can help at all I'll be Eternally grateful as this problem is driving me completely insane!
(It also says that PCI Modem and Video COntroller (vga compatible) are missing - are these important too i.e. could they be need for playing music
and dvds?!! Sorry, I am useless with computers!!
Thanks

Belarc may have not seemed useful to you, but clues to your motherboard are there if you know where to look, I'll check on your system model, but if it's no help will post back for your Belarc list. It appears as if you have quite a few drivers missing, I'll see what I can find.

Hope this helps

[bookworm]

Originally Posted by bookworm

Belarc may have not seemed useful to you, but clues to your motherboard are there if you know where to look, I'll check on your system model, but if it's no help will post back for your Belarc list. It appears as if you have quite a few drivers missing, I'll see what I can find.

Hope this helps

I'm going to need what Belarc has listed, been to Mesh site you have to login with email and identity.

[macbeth85]

Originally Posted by bookworm

I'm going to need what Belarc has listed, been to Mesh site you have to login with email and identity.

This is what Belarc Listed:
Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Clevo 4xx Series 0106
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Clevo 4xx Series Rev.A
BIOS: Phoenix 4.06 06/06/2003
Drives Memory Modules c,d
40.05 Gigabytes Usable Hard Drive Capacity
34.78 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SN-324B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG MP0402H [Hard drive] (40.06 GB) -- drive 0, s/n S03WJ10Y193134, rev UC100-14, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'U5' has 256 MB
Slot 'U6' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.05 GB 34.78 GB free

THanks

[bookworm]

Originally Posted by macbeth85

This is what Belarc Listed:
Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Clevo 4xx Series 0106
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Clevo 4xx Series Rev.A
BIOS: Phoenix 4.06 06/06/2003
Drives Memory Modules c,d
40.05 Gigabytes Usable Hard Drive Capacity
34.78 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SN-324B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG MP0402H [Hard drive] (40.06 GB) -- drive 0, s/n S03WJ10Y193134, rev UC100-14, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'U5' has 256 MB
Slot 'U6' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.05 GB 34.78 GB free

THanks

Ok this is how it is, your motherboard does not have a support site, you need to register with the Mesh site, also they do not appear to support driver downloads for notebooks on the site, go here to register http://www.meshcomputers.com/updated/support.htm click on downloads and then register.
if after you register you can send me a personal message ( only if you wish to ) with your log on details and I can access the site and get the information you need. If you don't wish to do this it's ok. If you need any further help just post back or send Personal message via the board, I also accept emails.

Hope this helps

[GoatBoyESQ]

Hey Bookworm! I really hope you can help me as well. I did the research and it said I have the Realtek AC'97 and I downloaded the driver they suggested but once I finished the download it said "no driver detected".

I have:

Operating System
Windows XP Professional (build 2600)

System Model
Dell Computer Corporation DIM4500
System Service Tag: J2NGM11 (support for this PC)
Chassis Serial Number: J2NGM11
Enclosure Type: Mini-Tower

Anything ya got would be helpful.

[bookworm]

Originally Posted by GoatBoyESQ

Hey Bookworm! I really hope you can help me as well. I did the research and it said I have the Realtek AC'97 and I downloaded the driver they suggested but once I finished the download it said "no driver detected".

I have:

Operating System
Windows XP Professional (build 2600)

System Model
Dell Computer Corporation DIM4500
System Service Tag: J2NGM11 (support for this PC)
Chassis Serial Number: J2NGM11
Enclosure Type: Mini-Tower

Anything ya got would be helpful.

Create a System Restore Point just in case before installing drivers

Take a look at this to inentify your sound card, there are 3 for your particular model http://support.dell.com/support/topi...en&s=dhs#en#us

You first need to update your Intel Chipset driver before any others drivers. Get the driver here http://support.dell.com/support/down...file id=48256
follow install instructions

When you have identified the right driver go here to download http://support.euro.dell.com/support...&os=WW1&osl=EN
Click Audio + to open and follow instructions to install.

Hope this helps

[lancerj]

Originally Posted by x3couture_love

i did that but it doenst work...so is there anything else that i can do to solve the problem?? thx

I am having the same issues with my Dell Inspiron 5100 notebook. No sound and I have the following issues identified in device manager (yellow ? and !):

-Ethernet Controller
-Multimedia Audio Controller
-PCI Modem
-Video Controller (VGA Compatible)

These issues occured after reinstalling Windows XP Pro. This laptop is fairly new. When I try to update drivers, using right click, etc.,it does not successfully locate software/drivers.

Please help!

LJ

[bookworm]

Originally Posted by lancerj

I am having the same issues with my Dell Inspiron 5100 notebook. No sound and I have the following issues identified in device manager (yellow ? and !):

-Ethernet Controller
-Multimedia Audio Controller
-PCI Modem
-Video Controller (VGA Compatible)



These issues occured after reinstalling Windows XP Pro. This laptop is fairly new. When I try to update drivers, using right click, etc.,it does not successfully locate software/drivers.

Please help!

LJ

Create a System Restore Point before installing just in case

Here is a list of all the drivers for your machine from Dell
http://support.euro.dell.com/support...&os=WW1&osl=EN

The first driver you need to install is the Chipset driver, this enables your Devices to be recognised in Device manager. it is a zip file, all instructions are shown on how to install.Do Not At This Point Install Any Other Drivers check Device Manager again after installing the chipset driver to see if you need any other drivers.Audio and Video drivers are shown but If you are not sure which drivers are for your modem and ethernet download the Belarc Advisor ( free ) it will tell what is installed on your comp.
http://www.belarc.com/free_download.html

Hope this helps

[alex777]

i have the same problem. How do you guys find out what motherboard we have? So sorry I am not a computer expert. But i just recently formatted a friends PC and same thing, (NO SOUND). I did the Belarc and here is the report:

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
Dell Computer Corporation Inspiron 5100
System Service Tag: 2W18V0J (support for this PC)
Chassis Serial Number: 2W18V0J
Enclosure Type: Portable
Processor
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board
Board: Dell Computer Corporation 09U807
Serial Number: .2W18V0J.CN1296138T3015.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A32 10/18/2004
Drives
40.00 Gigabytes Usable Hard Drive Capacity
33.27 Gigabytes Hard Drive Free Space

QSI CDRW/DVD SBW-242 [CD-ROM drive]

IC25N040ATCS04-0 [Hard drive] (40.01 GB) drive 0

Memory Modules c,d
256 Megabytes Installed Memory
Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 31.45 GB 24.80 GB free
d: (NTFS on drive 0) 8.55 GB 8.47 GB free


Controllers
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
None detected
Multimedia
None detected
Bus Adapters
Texas Instruments PCI-4510 CardBus Controller
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected

[bookworm]

Originally Posted by alex777

i have the same problem. How do you guys find out what motherboard we have? So sorry I am not a computer expert. But i just recently formatted a friends PC and same thing, (NO SOUND). I did the Belarc and here is the report:

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
Dell Computer Corporation Inspiron 5100
System Service Tag: 2W18V0J (support for this PC)
Chassis Serial Number: 2W18V0J
Enclosure Type: Portable
Processor
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board
Board: Dell Computer Corporation 09U807
Serial Number: .2W18V0J.CN1296138T3015.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A32 10/18/2004
Drives
40.00 Gigabytes Usable Hard Drive Capacity
33.27 Gigabytes Hard Drive Free Space

QSI CDRW/DVD SBW-242 [CD-ROM drive]

IC25N040ATCS04-0 [Hard drive] (40.01 GB) drive 0

Memory Modules c,d
256 Megabytes Installed Memory
Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 31.45 GB 24.80 GB free
d: (NTFS on drive 0) 8.55 GB 8.47 GB free


Controllers
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
None detected
Multimedia
None detected
Bus Adapters
Texas Instruments PCI-4510 CardBus Controller
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected

This is the answer System Model
Dell Computer Corporation Inspiron 5100

Create a System Restore Point before installation just in case


Go here, all required drivers for your model are listed, along with instructions for installation.http://support.euro.dell.com/support...&os=WW1&osl=EN

1. Go to Chipset- download and install ( this is needed in order to recognise any drivers installed on your system )
2. Go to Audio- download and install.

Hope this helps

[majid23]

Hi, I'm having the same problem. I've installed the new driver, etc. from Dell's support site. Here's the info:

--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Dell Inspiron 8200

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 100 MHz (QDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Motherboard Manufacturer:
Company Name Dell Computer Corporation
Product Information http://www.dell.com
BIOS Download http://support.dell.com

[bookworm]

Originally Posted by majid23

Hi, I'm having the same problem. I've installed the new driver, etc. from Dell's support site. Here's the info:

--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Dell Inspiron 8200

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 100 MHz (QDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Motherboard Manufacturer:
Company Name Dell Computer Corporation
Product Information http://www.dell.com
BIOS Download http://support.dell.com

First Create a System Restore Point before installing any drivers

then go here http://support.euro.dell.com/support... fileid=38220
and install the Chipset driver. All instruction are shown for installation.

Then go here http://support.euro.dell.com/support... fileid=57707
and install the Audio driver. All instructions are shown for installation.You will need to reinstall the Audio driver again.

The Chipset driver needs to be installed first, so as to be able to identify drivers in Device manager.

Hope this helps

[majid23]

Hi, thanks for the reply Barbara, I appreciate it. I tried that but still no sound...Any more ideas? I ran the Dell Diagnostic CD and the speakers work when tested. Also, in the Device Manager, under "Sound, Video..." only this appears:

Crystal WDM Audio Codec

Legacy Video Capture Devices

Video Codec



I remember there were more such as the Multimedia Audio Controller and other Video ones.

Also, under System Devices, the Plug and Play is missing...I was told to delete it, but it never reinstalled.

Please help!!!!!

[bookworm]

Originally Posted by majid23

Hi, thanks for the reply Barbara, I appreciate it. I tried that but still no sound...Any more ideas? I ran the Dell Diagnostic CD and the speakers work when tested. Also, in the Device Manager, under "Sound, Video..." only this appears:

Crystal WDM Audio Codec

Legacy Video Capture Devices

Video Codec



I remember there were more such as the Multimedia Audio Controller and other Video ones.

Also, under System Devices, the Plug and Play is missing...I was told to delete it, but it never reinstalled.

Please help!!!!!

Take a look here, http://support.euro.dell.com/support...hs1&l=en&s=dhs
try to get details of your current system configuration and original system configuration you need a service tag it tells how to find it. let me know what it says, you can PM if you wish.

Is this Belarc Advisor's information or Dell's?

Hope this helps

[majid23]

This is what Dell says:

Hardware
Type Description
DVD/CD-ROM Drives TOSHIBA CDRW/DVD SDR2102
Disk Drives TOSHIBA MK3018GAS 27.94Gb
Display Adapters Dell 8200 32Mb
Floppy Disk Drives (Standard floppy disk drives) Floppy disk drive
IDE ATA/ATAPI Controllers Intel(r) 82801CAM Ultra ATA Storage Controller-248A
Primary IDE Channel
Secondary IDE Channel
Keyboards Dell Enhanced QuietKey PS2 with DellTouch
Mice and Other Pointing Devices Alps Touch Pad
Monitors Default Monitor - (Standard monitor types)
Sound Devices Crystal WDM Audio Codec
USB Controllers Intel(R) 82801CA/CAM USB Universal Host Controller - 2482
Intel(R) 82801CA/CAM USB Universal Host Controller - 2487


Thank you!