Multimedia Audio Controller Problems

[bookworm]

Originally Posted by majid23

This is what Dell says:

Hardware
Type Description
DVD/CD-ROM Drives TOSHIBA CDRW/DVD SDR2102
Disk Drives TOSHIBA MK3018GAS 27.94Gb
Display Adapters Dell 8200 32Mb
Floppy Disk Drives (Standard floppy disk drives) Floppy disk drive
IDE ATA/ATAPI Controllers Intel(r) 82801CAM Ultra ATA Storage Controller-248A
Primary IDE Channel
Secondary IDE Channel
Keyboards Dell Enhanced QuietKey PS2 with DellTouch
Mice and Other Pointing Devices Alps Touch Pad
Monitors Default Monitor - (Standard monitor types)
Sound Devices Crystal WDM Audio Codec
USB Controllers Intel(R) 82801CA/CAM USB Universal Host Controller - 2482
Intel(R) 82801CA/CAM USB Universal Host Controller - 2487


Thank you!

thanks, going to have a look at Dell forums, i don't have rescue disks, need to get information on how they work, will get back to you.

Hope this helps

[zebedee83]

Hi, I'm having the same problem as many on this thread, I installed XP pro service pack 1 and found the yellow triangle next to multimedia audio controller.
Have downloaded Belarc Advisor and this is the data.


Operating system
Windows xp pro (build 2600)

System Model
Packard Bell nec 00000001
system serial number A123456789
chassis serial number 50424E
Desktop


CPU
2.00 gb Pent 4
8 Kilobyte primary memory cache

Main circuit board
Nec computers international SiS650 1.0
Bus clock 100mhz
Bios american megatreands Inc 20J03/14/2002

Multimedia
MPU_401 compatible Midi device
standard games port

Hope this is enough imfo
thanks Z

[bookworm]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 8IPE1000P2 1.x
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F3 09/24/2003
Drives Memory Modules c,d
80.05 Gigabytes Usable Hard Drive Capacity
3.88 Gigabytes Hard Drive Free Space

need more information, model number of your Packard Bell, or look at Belarc again,can you give me the information I have underlined in the above Belar printout.

Hope this helps

[bookworm]

Originally Posted by bookworm

thanks, going to have a look at Dell forums, i don't have rescue disks, need to get information on how they work, will get back to you.

Hope this helps

I suspect that your sound is disabled in BIOS, I can't get to the information at Dell site, you need the serial tag, the best thing to do is go to Dell site and search for how to enter BIOS and check if sound is enabled.It is usally in Advanced options.

With reference to Plug and Play look at this and see what tumbleweed says about plug and Play. http://www.cbttechs.com/forums/showthread.php?t=2321

Hope this helps

[Paulio12]

hey..
i am also having trouble with the sound on my computer

-
Windows XP Professional Service Pack 1 (build 2600)
Packard Bell NEC P020189959
System Serial Number: 2616277160
Unimodem Half-Duplex Audio Device

[zebedee83]

Thanks for repling here is the information you asked for.

Operating System
Windows XP pro (build 2600)

Proccessor
2.00 Gigahertz Intel Pentium 4
8 Kilobyte Primary memory cache
512 kilobyte Secondary memory cache

System Model
Packard Bell NEC 00000001
System Serial number A123456789
Chassis Serial number 50424E
Enclosure type Desktop

Main Curcuit Board
Board NEC computers International SiS650 1.0
Bus clock 100 megahertz
Bios American megatrends Inc 2.0J 03/14/2002

Drives
40.01 Gigabytes usable hard drive capacity
38.32 Gigabytes hard drive free space

HL_DT_ST DVD-ROM GDR8160B (CD-ROM drive)
Sony DVD-RW DW_Q28A (CD-ROM drive)
ST340810A(hard drive)(40.02GB)drive 0,s/n
3FB3P5QX,rev 3.39 smart status Healthy

Memory Modules c,d
320 Megabytes insalled memory

slot '0' has 128mb
slot '1' has 256mb

this is the number on back of machine PA99059559 don't know if it's the one you asked for. Thanks Z

[bookworm]

Originally Posted by zebedee83

Thanks for repling here is the information you asked for.

Operating System
Windows XP pro (build 2600)

Proccessor
2.00 Gigahertz Intel Pentium 4
8 Kilobyte Primary memory cache
512 kilobyte Secondary memory cache

System Model
Packard Bell NEC 00000001
System Serial number A123456789
Chassis Serial number 50424E
Enclosure type Desktop

Main Curcuit Board
Board NEC computers International SiS650 1.0
Bus clock 100 megahertz
Bios American megatrends Inc 2.0J 03/14/2002

Drives
40.01 Gigabytes usable hard drive capacity
38.32 Gigabytes hard drive free space

HL_DT_ST DVD-ROM GDR8160B (CD-ROM drive)
Sony DVD-RW DW_Q28A (CD-ROM drive)
ST340810A(hard drive)(40.02GB)drive 0,s/n
3FB3P5QX,rev 3.39 smart status Healthy

Memory Modules c,d
320 Megabytes insalled memory

slot '0' has 128mb
slot '1' has 256mb

this is the number on back of machine PA99059559 don't know if it's the one you asked for. Thanks Z

There should be another number prefixed with S/N can you get that number please.What model is your computer eg: imedia Mxxx can you let me know please.

Hope this helps

[bookworm]

Originally Posted by Paulio12

hey..
i am also having trouble with the sound on my computer

-
Windows XP Professional Service Pack 1 (build 2600)
Packard Bell NEC P020189959
System Serial Number: 2616277160
Unimodem Half-Duplex Audio Device

You'll find your driver here http://www.packardbell.com.au/suppor...load.asp?CID=1

In Product Category > select Desktop
In Model Series > select I Media

Select I Media M Series your sound driver is listed there


Hope this helps

[spankydoodle]

hey im havin the same problem as well, and this seems to be workin for everyone
else so i hope u guys can gimme a hand, would be greatly appreciated it

Windows XP Home Edition Service Pack 1 (build 2600)

2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

160.03 Gigabytes Usable Hard Drive Capacity
140.23 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
SAMSUNG CD-R/RW SW-252F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1604N [Hard drive] (160.04 GB) -- drive 0, s/n 0651J1FWA39148, rev TM100-23, SMART Status: Healthy

Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.2.156 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:0C:F1:70:4F:70

Board: Intel Corporation D865PERL AAC27650-208
Serial Number: AZRL33523756
Bus Clock: 133 megahertz
BIOS: Intel Corp. RL86510A.86A.0056.P07.0305201221 05/20/2003

512 Megabytes Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty
Slot 'J5H1' is Empty
Slot 'J5H2' is Empty

c: (NTFS on drive 0) 157.82 GB 139.98 GB free
d: (FAT32 on drive 0) 2.22 GB 245 MB free

OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

[Paulio12]

Originally Posted by bookworm

You'll find your driver here http://www.packardbell.com.au/suppor...load.asp?CID=1

In Product Category > select Desktop
In Model Series > select I Media

Select I Media M Series your sound driver is listed there


Hope this helps

hi barbara
thnx for replying. ive followed the link and dled the Sigmatel STAC9750T Audio Driver but i have no idea how to install it

[bookworm]

Originally Posted by Paulio12

hi barbara
thnx for replying. ive followed the link and dled the Sigmatel STAC9750T Audio Driver but i have no idea how to install it

First create a System Restore Point just in case

It's an exe file, just double click and follow the instructions, there will probularly be none, this type of file installs it's self. You may get a dialogue box pop up saying there could be problems installing, just give permission to go ahead.

Hope this helps

[bookworm]

Originally Posted by spankydoodle

hey im havin the same problem as well, and this seems to be workin for everyone
else so i hope u guys can gimme a hand, would be greatly appreciated it

Windows XP Home Edition Service Pack 1 (build 2600)

2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

160.03 Gigabytes Usable Hard Drive Capacity
140.23 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
SAMSUNG CD-R/RW SW-252F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1604N [Hard drive] (160.04 GB) -- drive 0, s/n 0651J1FWA39148, rev TM100-23, SMART Status: Healthy

Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.2.156 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:0C:F1:70:4F:70

Board: Intel Corporation D865PERL AAC27650-208
Serial Number: AZRL33523756
Bus Clock: 133 megahertz
BIOS: Intel Corp. RL86510A.86A.0056.P07.0305201221 05/20/2003

512 Megabytes Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty
Slot 'J5H1' is Empty
Slot 'J5H2' is Empty

c: (NTFS on drive 0) 157.82 GB 139.98 GB free
d: (FAT32 on drive 0) 2.22 GB 245 MB free

OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

If you need to get drivers for your system go to Intel site,http://www.intel.com/index.htm?iid=H...Header_UShome&
your system is listed as D865PERL.under Download and Drivers select Desktop then Chipset and scroll down to D865PERL. The link to all your drivers is below.

Create a System Restore Point just in case

Go here to get your driver it is No: 4 Audio : ADI 1985 http://downloadfinder.intel.com/scri...4&submit=Go%21

If sound does not work, you will have to go back and download No:5 the INF- Intel chipset driver, install and then install the sound driver again. The best way to go is to save these files in a place where you can easily find them. They are both exe. files just double click them they will install automatocally.

hope this helps

[Xmortis]

Wow, at least i'm not the only one going nuts with this problem.
Having the same problem with the multimedia audio controller.. i've installed and ran Belarc.. got some interesting results:
System Model
Windows XP Professional Service Pack 2 (build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M. To Be Filled By O.E.M.
System Serial Number: To Be Filled By O.E.M.

My MB information is as follows:
Board: ASUSTeK Computer Inc. P4P800-E Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1001.004 01/05/2004

And of course my multimedia says there is none detected..
Is there anything you could do to help?

[bookworm]

Originally Posted by Xmortis

Wow, at least i'm not the only one going nuts with this problem.
Having the same problem with the multimedia audio controller.. i've installed and ran Belarc.. got some interesting results:
System Model
Windows XP Professional Service Pack 2 (build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M. To Be Filled By O.E.M.
System Serial Number: To Be Filled By O.E.M.

My MB information is as follows:
Board: ASUSTeK Computer Inc. P4P800-E Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1001.004 01/05/2004

And of course my multimedia says there is none detected..
Is there anything you could do to help?

just looking now

[bookworm]

Originally Posted by Xmortis

Wow, at least i'm not the only one going nuts with this problem.
Having the same problem with the multimedia audio controller.. i've installed and ran Belarc.. got some interesting results:
System Model
Windows XP Professional Service Pack 2 (build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M. To Be Filled By O.E.M.
System Serial Number: To Be Filled By O.E.M.

My MB information is as follows:
Board: ASUSTeK Computer Inc. P4P800-E Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1001.004 01/05/2004

And of course my multimedia says there is none detected..
Is there anything you could do to help?

Create a System Restore Point just in case

Go here to get your driver http://support.asus.com/download/dow...Language=en-us

On the left under General Download enter the following
1. Select Product > Motherboard
2. Select Series > Socket 478
3. Select Model > scroll down to P4P800E-Deluxe
Click Search > Drivers Tab>
Sound driver is first in list a ALC 850 Avance AC'97

Choose a download site.

Hope this helps