Windows Installer Issue

[Triple_X]

Hello.
I'm using Windows XP Professional, and I'm having some issues with Windows Installer.
I recently created a new user accounts, with admin previleges, and deleted the other one I used.
Now, I remember, that from the first time I ran my new user account, Windows Installer would auto-start when I started windows, and then, after about 30 seconds, it would close itself. At first I didn't even bothered about it, but now, when I try to install ou uninstall a program that uses Windows Installer, I get this error message:

"The Windows Installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."

I already searched the forum for answers to this issue, and found some. I searched google and microsoft website, and found others. None of them worked.
This is what I tried (I'm listing them, because they might help people who are having this problem to):

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I uninstalled Windows Instaler 3.1, from Add and Remove Programs, and reinstalled it.

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# On the Windows desktop, click Start > Run.
# In the Open line, type command and then click OK.
# At the command prompt, type the following, depending on your version of Windows, and then press Enter after each line.

cd \windows\system32
ren msi.dll msi.old
ren msihnd.dll msihnd.old
ren msiexec.exe msiexec.old
exit
# Restart the computer.
# On the desktop, double-click WindowsInstaller-KB893803-x86.exe.
# Follow the prompts to complete the installation.
# Restart the computer.

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1. Log on to your computer as an administrator.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. At the command prompt, typemsiexec.exe /unregister, and then press ENTER.
5. Type msiexec /regserver, and then press ENTER.
6. Verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry. In some cases, you may also have to add Administrator accounts. To do so:Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
a. Click Start, click Run, type regedit in the Open box, and then click OK.
b. Click the following registry hive:
HKEY_CLASSES_ROOT
c. On the Edit menu, click Permissions.
d. If SYSTEM is not listed in the Group or user names list, click Add, make sure that the local computer name appears in the From this location box, type system in the Enter the object names to select box, click Check Names, and then click OK.
e. Click SYSTEM in the Group or user names list, and then select the Full Control check box under Allow in the Permissions for SYSTEM box.
f. Click Apply, click OK, and then quit Registry Editor.
7. Restart the computer

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Tried right clicking in C:\, chose Security tab, and give Full control to EVERYONE

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Tried running Windows Installer CleanUp, to uninstall Windows Installer completely, but, it has to use Windows Installer to run, so the same error occurs when trying to install it (That's dumb)

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Tried going to regedit, and see if msiexec.exe path is correct in ImagePath value

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Checked If Windows Installer was in Manual or Disabled Options, and it was in Manual Option, under Startup - Run, using services.msc.

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Used command gpedit.msc in Startup - Run, and made Windows Installer active in Priveleges option in both Computer and User configurations, under Windows Installer.

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And I think this was all I tried...

PS: When I made this new user account, I remember loging in my old account before deleting it, and I don't remind Windows Install auto-starting, so I'm thinking that this might be a permission issue, what I mean is, that I think that my current admin account may not have the permition to run Windows installer, altough it's an admin account, and I gave full control to Everyone.

[Triple_X]

Bump... .....

[bookworm]

Originally Posted by Triple_X

Bump... .....

Take a look at this, you may be able to get back full admin of your old account, http://www.cbttechs.com/forums/showt...light=password it's a loophole in Win Repair installation.

Hope this helps

P.s when you installed the installer, did you check back with Win updates as I believe there is an update after you install, just a thought.

[ufo973]

Hello Every Body!
I had the same problem but fortuanately i found the solution.
The solution described in the microsoft website is not working and i emailed them this new solution.
There is problem with your installscript engine.
http://www.installsite.org/pages/en/msifaq/a/1027.htm

Thank you

[EdwardLThompson]

I may have stumbled upon a fix for our problem. I was messing around with AutoRuns ( http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx ) disabling services in an attempt to boot quicker and I came across a service that when disabled at start up enabled the installer to work perfectly.

AutoRuns Location: Services Tab
Registry Location: HKLM\System\CurrentControlSet\Services

Autoruns Entry: IDriverT
Description: Provides support for the Running Object Table for InstallShield Drivers
Publisher: (Not verified) Macrovision Corporation
Image Path: c:\program files\common files\installshield\driver\1050\intel 32\idrivert.exe

[ciro]

I have a Laptop Dell XSP M140 running on XP. For few month have problems intalling programs. What I did was to install them in a folder diferent than PROGRAMS, I created a folder called OTHER PROGRAMS. This worked for some programs but eventually did not work at all. So I started installing programs in SAFE MODE. I thought the problems were related to the NET framework since I got recently couple of errors regarding this. I uninstall the NET framework 1.1, kepth NET Framework 2.0 SP1. Tried to install NET Framework 1.1 again without success. I have not been able to install FRAMEWORK 3.5 update for weeks either, but I learned that some dll were missing from Windows32 (e.g. scrun, jscript.dll, vbscript, dixpex.dll ampmg others). I ran -Windows Script 56- couldn't install them [INF Install failure, Reason:Access is denied]. I ran NETFXSETUPVERIFIER and found

[10/26/09,19:44:18] ****ERROR****
File C:\WINDOWS\system32\mscoree.dll is not installed on the system
File C:\WINDOWS\system32\netfxperf.dll is not installed on the system
File C:\WINDOWS\system32\mscorier.dll is not installed on the system
File C:\WINDOWS\system32\mscories.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\NETFXSBS10.exe is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_diasymreade r.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_iehost.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_microsoft.j script.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_microsoft.v sa.vb.codedomprocessor.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_mscordbi.dl l is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_mscorrc.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_mscorsec.dl l is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_system.conf iguration.install.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_system.data .dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_system.ente rpriseservices.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_VsaVb7rt.dl l is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbs_wminet_util s.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\sbscmp10.dll is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\regsv cs.exe.config is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\insta llutil.exe.config is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscor mmc.cfg is not installed on the system
File C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscor mmc.dll is not installed on the system


Downloaded from dll-com, could not install them. Then I tried to install -Windows Installer Cleanup Utility-, but failed to install it [Cant find script engine VBSscript] .......What might be happening? I think I got attacked with malware, I ran Malwarebytes and got this:[/size][/size]

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Ext\Stats\{0c9a45d1-6df3-4615-9353-07fb5ee9b507} (Adware.ActiveSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\WindowsDriver (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\R oot\LEGACY_WindowsDRIVER (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{0c9a45d1-6df3-4615-9353-07fb5ee9b507} (Adware.ActiveSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\RECYCLER\ADAPT_Installer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
...


Windows installer does not appear under msc "Services", but is on Group Policy/Computer configuration/Administartive templates/Windows Components. I Enable to disable it in order to install Windows Installer. I did not try to uninstall Windows Installer.

WHAT SHOULD I DO?
Thanks a lot, Ciro