Random loss of Sound

[TroubledTo]

I had sound working fine on my computeer for a long time but lost it after rebooting once. I attempted a system restore, driver update, made shure volume was on (not muted), everything is pluged in, and what not and have even consulted guides but to no avail.
my specs:
Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (14 x 200)
Motherboard Name MSI 865PE Neo2-PS (MS-6728 v2.0) (5 PCI, 1 AGP, 4 DDR DIMM, Audio)
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type AMI (12/10/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ALL-IN-WONDER 9600 SERIES - Secondary (256 MB)
Video Adapter ALL-IN-WONDER 9600 SERIES (256 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Monitor Plug and Play Monitor [NoDB] (MY04877042)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
SCSI/RAID Controller D347PRT SCSI Controller
Floppy Drive Floppy disk drive
Disk Drive MAXTOR 6L060J3 (60 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive Generic DVD-ROM SCSI CdRom Device
Optical Drive HP DVD Writer 420n
Optical Drive LITE-ON LTR-40125S (40x/12x/48x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 57247 MB (677 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter SMC EZ Card 10/100 Fast Ethernet PCI Network Adapter (192.168.0.102)

Peripherals:
Printer Auto EPSON STYLUS PHOTO R200 on KENNY
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]




Audio Specs:


Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
Sound, video and game controllers:
ATI WDM Rage Theater Audio 6.14.10.6312
ATI WDM Rage Theater Video NSP 6.14.10.6312
ATI WDM Specialized MVD Codec 6.14.10.6312
ATI WDM Specialized PCD Codec 6.14.10.6312
ATI WDM TV Audio Crossbar 6.14.10.6312
ATI WDM TV Tuner 6.14.10.6312
Audio Codecs 5.1.2535.0
Closed Caption Decoder 5.1.2535.0
Legacy Audio Drivers 5.1.2535.0
Legacy Video Capture Devices 5.1.2535.0
Media Control Devices 5.1.2535.0
Microsoft Kernel System Audio Device 5.1.2535.0
Microsoft Kernel Wave Audio Mixer 5.1.2535.0
Microsoft WINMM WDM Audio Compatibility Driver 5.1.2535.0
Realtek AC'97 Audio 5.10.0.5890
Video Codecs 5.1.2535.0

[mahdiislam]

Try this:
1. Uninstall the drivers (from Add/Remove Programs in Control Panel) and then restart.
2. Then go into Device Manager (Control Panel > System, in the Hardware tab) and uninstall the devices that you can under the collapsible header Sound, Video and Game Controllers (obviously, don't uninstall any game pads if you have one).
3. And then reboot, cancel the Found New Hardware Wizard and then install the drivers.
4. After this restart again and let me know if it worked

[TroubledTo]

I uninstalled the audio drivers, but was I soposed to uninstall the video drivers too? I still have no sound...

[mahdiislam]

What exactly caused the sound to disappear? Did you install something?
And you shouldn't have had to uninstall the video drivers (and shouldn't be able to).

Try this driver, from the MSI website, as it might be updated.

[TroubledTo]

I tried installing that driver after uninstalling the old one. It didn't work. I think it might be my all in wonder card or direct x. thanks for the help even if we dont get it working.

[hardresist]

I have no sound on my computer and i notice most people have the same exact problem.It's really hard to explain what going on with my sound because i'm not good with computers.But I really need my sound back,My music is on my computer,ill go crazy without it.But enough of the dramatic life story with me and my computer.I really need HELP so help me please.


On device manager the PCI input device have an yellow exclamation sign on it.I try to update it.And it says that The drivers for this device are not installed. (Code 28).And to reinstall the drivers for this device, click Reinstall Driver.And when I did that it say's that wizard can't find the nessary software.

I did try downloading a different PCI device and then it had a Exclamation sign on it also.

But all my devices under Sound,video and controllers say's that all the device are working.But sometimes I get a message saying I have no audio device.But the audio device under Sound,video and controllers say's it's working fine.

And under system device the system speaker says no drivers are installed for this device.Then I try updating the System speaker,then it say the wizard could not find a better match for your hardware than your software you currently have installed.


Help me please I'll take any solution you guys have.

[hardresist]

This is the my computer information

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 8250
System Service Tag: GSF1B21 (support for this PC)
Chassis Serial Number: GSF1B21
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A01 10/22/2002
Drives Memory Modules c,d
119.96 Gigabytes Usable Hard Drive Capacity
26.89 Gigabytes Hard Drive Free Space

HL-DT-ST CD-ROM GCR-8481B
HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L120AVV207-0 [Hard drive] (120.00 GB) -- drive 0, s/n VNVD02G4GATJKG, rev V24OA63A, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'RIMM1' has 128 MB
Slot 'RIMM2' has 128 MB
Slot 'RIMM3' is Empty
Slot 'RIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 119.96 GB 26.89 GB free
Network Drives
None detected
Users (mouse over user name for details)

Controllers Display Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 420 [Display adapter]
Default Monitor Bus Adapters Multimedia VIA Rev 5 or later USB Universal Host Companion Controller (4x)
VIA USB Enhanced Host Controller (2x) Creative SB Live! Series (WDM)
Unimodem Half-Duplex Audio Device Communications Other Devices SoftV90 Voice Speakerphone Modem

ACER NIC-559A PRO/100+ with Alert On LAN 2* #2
primary Auto IP Address: 24.46.94.190 / 21
Gateway: 24.46.88.1
Dhcp Server: 167.206.3.182
Physical Address: 00:07:E97:6A:20
RAS Async Adapter

Networking Dns Servers: 167.206.3.182
167.206.3.183
167.206.3.248
Agfa ePhoto 1280 Digital Camera
Serial Cable using IrDA Protocol [Infrared]
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (6x)

[mahdiislam]

If it is the drivers and other support applications you want, click here.

[hardresist]

So,what should I do with the link.I'm not good with computers.Should I download everything in the link.I would really be thankful, if you help me.Please.And thanks for the help you already give me.

[mahdiislam]

Audio Driver. As you know Dell allows you to specify some parts of your system, so if you have a Creative Labs Sound Blaster Live! 5.1 Digital you'll need this driver.

[hardresist]

It didn't go through,When installing a error message came up that say's error installing iKennel.exe0x10000)

[mahdiislam]

Have a look at this fix.

[hardresist]

It has installed.Now should I download the audio device,you offer me

[mahdiislam]

Only if you bought that card with your computer system.

[hardresist]

Umm,I don't know this computer was given to me. But all my devices under Sound,video and controllers say's that all the device are working.But sometimes I get a message saying I have no audio device.But the audio device under Sound,video and controllers say's it's working fine.