Multimedia Audio Controller Problem

sahmama3 · #31 02-26-2009, 12:37 AM

I am having the same issue as most here have posted and having seen Bookmark help so many people...thought I'd give it a shot...

Computer Profile Summary
Computer Name: Sahmama3 (in WORKGROUP)
Profile Date: Wednesday, February 25, 2009 10:16:26 PM
Advisor Version: 7.2x
Windows Logon: Tovar

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Gateway MX6030 3402169
System Serial Number: T365AK1011480
Chassis Serial Number: T365AK1011480
Enclosure Type: Portable
Processor a Main Circuit Board b
1.40 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway Rev 1.0
Serial Number: T365AK1011480
Bus Clock: 400 megahertz
BIOS: Gateway 61.01 02/24/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
72.03 Gigabytes Hard Drive Free Space

QSI DVD+-RW SDW-082 [CD-ROM drive]

WDC WD800BEVE-11UYT0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WXH607022003, rev 01.04A01, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 72.03 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Children 6/7/2008 3:17:22 PM (admin)
Tovar 2/25/2009 9:37:41 PM (admin)
Visitor 6/7/2008 3:25:48 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Generic CardBus Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 None detected
Communications Other Devices

1394 Net Adapter
Broadcom 802.11g Network Adapter
primary Auto IP Address: 192.168.0.194 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:90:4B:E7:04:FB

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 02/10/2009 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP3 (SP3)
WGA
SP0
passed verification KB892130 on 2/22/2009 (details...)
Windows Media Player
no verification data KB952069_WM9 (details...)
SP0
passed verification KB952069_WM9 on 2/22/2009 (details...)
Windows XP
SP3
no verification data KB936929[SP] on 2/22/2009 (details...)
SP4
no verification data KB938464 on 2/22/2009 (details...)
passed verification KB946648 on 2/22/2009 (details...)
no verification data KB950760 on 2/22/2009 (details...)
passed verification KB950762 on 2/22/2009 (details...)
passed verification KB950974 on 2/22/2009 (details...)
passed verification KB951066 on 2/22/2009 (details...)
passed verification KB951376-V2 on 2/22/2009 (details...)
passed verification KB951698 on 2/22/2009 (details...)

Windows XP
SP4 (continued)
passed verification KB951748 on 2/22/2009 (details...)
passed verification KB951978 on 2/23/2009 (details...)
passed verification KB952287 on 2/22/2009 (details...)
passed verification KB952954 on 2/22/2009 (details...)
passed verification KB954211 on 2/22/2009 (details...)
passed verification KB954459 on 2/23/2009 (details...)
passed verification KB954600 on 2/22/2009 (details...)
passed verification KB955069 on 2/22/2009 (details...)
passed verification KB955839 on 2/22/2009 (details...)
passed verification KB956802 on 2/22/2009 (details...)
passed verification KB956803 on 2/22/2009 (details...)
passed verification KB956841 on 2/22/2009 (details...)
passed verification KB957097 on 2/22/2009 (details...)
passed verification KB958215 on 2/22/2009 (details...)
passed verification KB958644 on 2/22/2009 (details...)
passed verification KB958687 on 2/22/2009 (details...)
passed verification KB960714 on 2/22/2009 (details...)
no verification data KB960715 on 2/22/2009 (details...)
passed verification KB967715 on 2/24/2009 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 02/10/2009 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

bookworm · #32 02-26-2009, 10:14 AM

[quote=sahmama3]I am having the same issue as most here have posted and having seen Bookmark help so many people...thought I'd give it a shot...

Computer Profile Summary
Computer Name: Sahmama3 (in WORKGROUP)
Profile Date: Wednesday, February 25, 2009 10:16:26 PM
Advisor Version: 7.2x
Windows Logon: Tovar

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Gateway MX6030 3402169
System Serial Number: T365AK1011480
Chassis Serial Number: T365AK1011480
Enclosure Type: Portable
Processor a Main Circuit Board b
1.40 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway Rev 1.0
Serial Number: T365AK1011480
Bus Clock: 400 megahertz
BIOS: Gateway 61.01 02/24/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
72.03 Gigabytes Hard Drive Free Space

QSI DVD+-RW SDW-082 [CD-ROM drive]

WDC WD800BEVE-11UYT0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WXH607022003, rev 01.04A01, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 72.03 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Children 6/7/2008 3:17:22 PM (admin)
Tovar 2/25/2009 9:37:41 PM (admin)
Visitor 6/7/2008 3:25:48 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Generic CardBus Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 None detected
Communications Other Devices

1394 Net Adapter
Broadcom 802.11g Network Adapter

audio driver here at Gateway http://support.gateway.com/support/d...s=Windows%20XP

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

JGravesNBS · #33 02-27-2009, 08:16 AM

I to lost my sound.

Device Manager reveals:

(Yellow ?) Multi Media Audio Controller
Device status: The drivers for this device are not installed. (Code 28)

My Belarc Info:

Operation System
Windows XP Professional Service Pack 2 (build 2600)

System Model
MSI MS-6547 2.1

Main Circuit Board b
Board: MSI MS-6547 2.1
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/06/02

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Please help

Thanks, John

lamf37 · #34 02-27-2009, 09:27 AM

As much as i wished my first post wouldn't be just abumming info, it has to be im afraid.
so here goes, I am having problems since re-installing XP, My sound doesn't work and my graphics are dragging when i scroll down the screen, so if anyone could be so kind as to tell me what i need to do I'd be very grateful, here is the text from what everyone else is posting.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) HP Pavilion 061 EC464AA-ABU a1108.uk 0nx0211RE101AMETM00
System Serial Number: CZB53004M4 GB530
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
256 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI AMETHYST-M 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.18 06/09/2005
Drives Memory Modules c,d
200.04 Gigabytes Usable Hard Drive Capacity
147.66 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8164B [CD-ROM drive]
HL-DT-ST DVDRRW GWA-4164B [CD-ROM drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVPNEQW, rev 8.11, SMART Status: Healthy
WDC WD1200JB-00GVC0 [Hard drive] (120.03 GB) -- drive 1, s/n WD-WCALA2146546, rev 08.02D08, SMART Status: Healthy 640 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 75.12 GB 69.19 GB free
d: (NTFS on drive 1) 120.03 GB 77.88 GB free
e: (FAT32 on drive 0) 4.88 GB 591 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Richard 2/27/2009 12:56:28 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON XPRESS 200 Series [Display adapter]
ACI VW195 [Monitor] (19.1"vis, s/n 87LMQS031103, July 2008)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Agere Systems PCI Soft Modem

1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.102 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:13

3:23:FF

9

Networking Dns Server: 192.168.0.1
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)

bookworm · #35 03-01-2009, 11:23 AM

Quote:

Originally Posted by JGravesNBS

I to lost my sound.

Device Manager reveals:

(Yellow ?) Multi Media Audio Controller
Device status: The drivers for this device are not installed. (Code 28)

My Belarc Info:

Operation System
Windows XP Professional Service Pack 2 (build 2600)

System Model
MSI MS-6547 2.1

Main Circuit Board b
Board: MSI MS-6547 2.1
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/06/02

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Please help

Thanks, John

your MSI MS-6457 board has Realtek AC'97 audio go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #36 03-01-2009, 11:28 AM

[quote=lamf37]As much as i wished my first post wouldn't be just abumming info, it has to be im afraid.
so here goes, I am having problems since re-installing XP, My sound doesn't work and my graphics are dragging when i scroll down the screen, so if anyone could be so kind as to tell me what i need to do I'd be very grateful, here is the text from what everyone else is posting.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) HP Pavilion 061 EC464AA-ABU a1108.uk 0nx0211RE101AMETM00
System Serial Number: CZB53004M4 GB530
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
256 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI AMETHYST-M 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.18 06/09/2005
Drives Memory Modules c,d
200.04 Gigabytes Usable Hard Drive Capacity
147.66 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8164B [CD-ROM drive]
HL-DT-ST DVDRRW GWA-4164B [CD-ROM drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVPNEQW, rev 8.11, SMART Status: Healthy
WDC WD1200JB-00GVC0 [Hard drive] (120.03 GB) -- drive 1, s/n WD-WCALA2146546, rev 08.02D08, SMART Status: Healthy 640 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 75.12 GB 69.19 GB free
d: (NTFS on drive 1) 120.03 GB 77.88 GB free
e: (FAT32 on drive 0) 4.88 GB 591 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Richard 2/27/2009 12:56:28 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON XPRESS 200 Series [Display adapter]
ACI VW195 [Monitor] (19.1"vis, s/n 87LMQS031103, July 2008)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Agere Systems PCI Soft Modem

1394 Net Adapter

drivers here at HP - audio and graphics http://h10025.www1.hp.com/ewfrf/wc/s...o duct=502396

these drivers will only work if your audio and monitor plugs are one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

JGravesNBS · #37 03-02-2009, 12:04 PM

Thank you for sprinkling your magic on JGravesNBS #33

tytscooby · #38 05-05-2009, 11:15 AM

dear Bookworm...
can you pliz help me. i have a custom made notebook and i deleted some stuff and now my speakers aint working. i cant get no sound. Pliz help me. here is my report from belarc

Windows XP Home Edition Service Pack 3 (build 2600) Hewlett-Packard Pavilion zv5200 (EC451EA#ABU) F.35
System Serial Number: CND52001LK
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Compal 08A0 32.42
Serial Number: CND52001LK
Bus Clock: 133 megahertz
BIOS: Hewlett-Packard F.35 04/28/2005
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
17.39 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4080N [CD-ROM drive]

FUJITSU MHT2030AT [Hard drive] (30.00 GB) -- drive 0, s/n NN1WT49175GL, rev 009B, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'S1' has 512 MB
Slot 'S2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 30.00 GB 17.39 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
user 05/05/2009 13:48:23 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce4 440 Go 64M [Display adapter]
Default Monitor
LPL 15.4 [Monitor] (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCI-1620 CardBus Controller with UltraMedia. (2x)
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Agere Systems AC'97 Modem

1394 Net Adapter
Broadcom 802.11b
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:90:4B:5F:F8:15
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 192.168.1.1
Physical Address: 00:0F:B0:6E:93

1

Networking Dns Server: 192.168.1.254
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Alps Pointing-device [Mouse]
USB Root Hub (3x)
Nokia 6500s-1
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/14/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q928365 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Office Professional Edition 2003
KB907417 on 24/03/2009 (details...)
KB921598 on 24/03/2009 (details...)
KB923618[SP] on 24/03/2009 (details...)
KB943649 on 24/03/2009 (details...)
KB943973 on 24/03/2009 (details...)
KB945185 on 24/03/2009 (details...)
KB948988 on 24/03/2009 (details...)
KB950213 on 24/03/2009 (details...)
KB951535 on 24/03/2009 (details...)
KB953404 on 24/03/2009 (details...)
KB953432 on 24/03/2009 (details...)
KB954478 on 24/03/2009 (details...)
KB955439 on 24/03/2009 (details...)
KB956357 on 24/03/2009 (details...)
KB959995 on 16/04/2009 (details...)
KB969376 on 30/04/2009 (details...)
WGA
SP0
KB892130 on 24/03/2009 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 02/04/2009 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
KB959772_WM11 (details...)
SP0
KB939683 on 02/04/2009 (details...)
KB954154_WM11 on 02/04/2009 (details...)
KB959772_WM11 on 02/04/2009 (details...)
SP2
KB936782_WMP11 on 02/04/2009 (details...)
Windows Media Player
KB952069_WM9 (details...)
SP0
KB952069_WM9 on 19/03/2009 (details...)
Windows XP
KB941569 (details...)
SP0
KB938127-V2-IE7 on 20/03/2009 (details...)
KB941569 on 02/04/2009 (details...)
KB961260-IE7 on 20/03/2009 (details...)

thanking you
tytscooby

bookworm · #39 05-06-2009, 06:50 AM

[quote=tytscooby]dear Bookworm...
can you pliz help me. i have a custom made notebook and i deleted some stuff and now my speakers aint working. i cant get no sound. Pliz help me. here is my report from belarc

Windows XP Home Edition Service Pack 3 (build 2600) Hewlett-Packard Pavilion zv5200 (EC451EA#ABU) F.35
System Serial Number: CND52001LK
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Compal 08A0 32.42
Serial Number: CND52001LK
Bus Clock: 133 megahertz
BIOS: Hewlett-Packard F.35 04/28/2005
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
17.39 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4080N [CD-ROM drive]

FUJITSU MHT2030AT [Hard drive] (30.00 GB) -- drive 0, s/n NN1WT49175GL, rev 009B, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'S1' has 512 MB
Slot 'S2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 30.00 GB 17.39 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
user 05/05/2009 13:48:23 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce4 440 Go 64M [Display adapter]
Default Monitor
LPL 15.4 [Monitor] (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCI-1620 CardBus Controller with UltraMedia. (2x)
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Agere Systems AC'97 Modem

1394 Net Adapter

audio driver not shown for your particular model, but this is the audio driver for the zv5200 series
http://h10025.www1.hp.com/ewfrf/wc/s...5 665&lang=en

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

razer1188 · #40 08-27-2009, 04:30 PM

heres my computer information so i should install thw driver when you give me the link right
o by the way i also have a problem with my local drive it only has 64mb free space and i cant delete anything from it

System Security Status CIS Benchmark Score

0.63 of 10 (details...)

Virus Protection

Unknown

Microsoft Security Updates

79 missing

--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Rafi-0178e5677d
Profile Date: Wednesday, August 26, 2009 9:15:44 PM
Advisor Version: 8.1b
Windows Logon: Rafi islam

Plan for your next computer refresh...
click for Belarc's System Management products

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Packard Bell NEC P842017701
System Serial Number: 035624320028
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0y 01/31/2004
Drives Memory Modules c,d
77.92 Gigabytes Usable Hard Drive Capacity
67.49 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-2500A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV9E7G7, rev 3.04, SMART Status: Healthy 192 Megabytes Usable Installed Memory

Slot 'DDR2' is Empty
Slot 'DDR1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 75.72 GB 67.44 GB free
d: (NTFS on drive 0) 2.20 GB 55 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Rafi islam 8/26/2009 8:55:47 PM (admin)
shepaley 8/26/2009 8:27:59 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
Smart Link 56K Voice Modem

Motorola SURFboard 4200 USB Cable Modem
APIPA Address: 169.254.120.193 / 16
Physical Address: 00:0C:E5:E6:A5

1
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.2.2 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:0D:61:E2:4A:CA

Networking Dns Servers: 192.168.2.1
194.168.4.100
194.168.8.100
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (3x)

Kevin_gibson · #41 08-27-2009, 05:55 PM

Quote:

Originally Posted by razer1188

heres my computer information so i should install thw driver when you give me the link right
o by the way i also have a problem with my local drive it only has 64mb free space and i cant delete anything from it

System Locale: English (United States) Packard Bell NEC P842017701

Your PB Desktop is a Imedia 3062.

You'll find your drivers here:

http://support.packardbell.com/uk/it...2017701&g=2000
Regarding your space, is that on C or D? Have you got more than 1 partition? apart from your recovery partition?

Have you tried to format your drive to make 1 whole partition?

Also, what do you mean you can't delete anything from it? Can you explain in more detail? When did that problem start?