Multimedia Audio Controller

[JoAnngdl]

The sound is not working at all on my Hp pavillion a310a. Under device manager there is an ! on my multimedia Audio Controller. When I try to update I get a message that no software is found. How do I get my sound to work again?

[bookworm]

Originally Posted by JoAnngdl

The sound is not working at all on my Hp pavillion a310a. Under device manager there is an ! on my multimedia Audio Controller. When I try to update I get a message that no software is found. How do I get my sound to work again?

Are you updating the Realtek AC'97 from HP, if so try this AC'97 driver from Realtek,http://w3serv.realtek.com.tw/downloa...&Software=True

Hope this helps

[JoAnngdl]

Thanks for your help - I was able to download the driver, but when I try to update my Multimedia Audio Controller, or my Audio Codecs, I get a message that says cannot install this hardware because the wizard cannot find the necessary software. Am I doing something wrong?

[bookworm]

Originally Posted by JoAnngdl

Thanks for your help - I was able to download the driver, but when I try to update my Multimedia Audio Controller, or my Audio Codecs, I get a message that says cannot install this hardware because the wizard cannot find the necessary software. Am I doing something wrong?

To install this driver, just double click it,and follow the instructions, it is a self installing exe file.

[JoAnngdl]

Thanks for your help - I tried everything you recommended - still no luck! I'm going to bring it in and see if there is something wrong with the soundcard - it won't recognize any of the downloads. It just keeps telling me that it can't locate the software when I load the download onto the computer. It's also telling me there is no audio device when I look up under sounds in the control panel. Anyway - it was worth a try to try and fix it on my own!

[bookworm]

Originally Posted by JoAnngdl

Thanks for your help - I tried everything you recommended - still no luck! I'm going to bring it in and see if there is something wrong with the soundcard - it won't recognize any of the downloads. It just keeps telling me that it can't locate the software when I load the download onto the computer. It's also telling me there is no audio device when I look up under sounds in the control panel. Anyway - it was worth a try to try and fix it on my own!

Download Belarc http://www.belarc.com/free_download.html
and post the results, HP do not show a model a310a but the 300 series uses two motherboards, with them can check the right driver and if Intel board you need to update the chipset as well.

Hope this helps

[puners]

I have the samething happening, did you figure out what was going on with your computer?

[Jhon_DohDoh]

I have an intel pentium 4 just bought it...i get no sound and !? next to the Multimedia Audio Device.I belive i have legacy audio drivers and since you know what your doing i figured id sighn up and beg for your help i do have a sound card its just not doing whut its supposed to i feel retarded....and if you need any other info about my comp please tell me where to find the data you request and i will be sure to post it quick as i will be sitting here until you post...im also running on widows xp if that helps...

[bookworm]

Originally Posted by Jhon_DohDoh

I have an intel pentium 4 just bought it...i get no sound and !? next to the Multimedia Audio Device.I belive i have legacy audio drivers and since you know what your doing i figured id sighn up and beg for your help i do have a sound card its just not doing whut its supposed to i feel retarded....and if you need any other info about my comp please tell me where to find the data you request and i will be sure to post it quick as i will be sitting here until you post...im also running on widows xp if that helps...

What make and model, or get Belarc, copy and paste the report not software or win update section http://www.belarc.com/free_download.html


hope this helps