XP Will Not Restore

[PatWW]

My XP Professional will not restore. It says it could not restore and no changes have been made. I tried several times using different dates and it will not work. It is turned on. I was attempting to restore to get my drivers recognized for my optical drives.

I attempted to update Nero on my DVD drives and something happened. My computer fails to recognize either of my three optical drives. They are shown in Device Manager with the numbers. It says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39). It also says the volume info this disk cannot be found. All three drives light up and the drawers open and close. I tried downloading drivers but cannot get the computer to locate them. I also unplugged the DVD's inside the computer (ribbon and power connections) and plugged them back in thinking the computer might recognized new hardware and let me use my software disks to install them. This did not work. I also do not have any sound on the computer. Everything was working perfectly prior to trying to upgrade Nero. Please help. Thanks.

[snooker]

Hi ... Have a look at this link below and see if it can help

http://support.microsoft.com/default...b;EN-US;314060

Also this should help with the restore too , link below

http://bertk.mvps.org/

....