Multimedia audio and video problems!

[hammytwo]

Hey there I just upgraded to XP PRO SP2 and I am not getting any sound from my speakers and in device manager it has a yellow ? next to multimedia audio and multimedia video controller.

I used belarc and here is what I got.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Shuttle Inc FS51
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/17/2002
Drives Memory Modules c,d
122.93 Gigabytes Usable Hard Drive Capacity
118.52 Gigabytes Hard Drive Free Space

AOPEN DVRW2412PRO [CD-ROM drive]

Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y3KTGF5E, rev YAR41BW0, SMART Status: Healthy
SanDisk Cruzer Micro USB Device (509 MB) -- drive 1 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 122.93 GB 118.52 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
HAMMY 05/02/2006 15:56:23 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation) [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC

VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant device (3x)
Microsoft eHome Infrared Transceiver
Microsoft eHome Remote Consumer Controls
USB Human Interface Device
Microsoft eHome Remote Control Keyboard keys
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
eHome Infrared Receiver
USB Mass Storage Device
USB Root Hub (4x)


Please help I am getting loads of software through the post on Monday and I need sound!

[hammytwo]

By the way I am gonna stay here until I get an answer.

[bookworm]

Originally Posted by hammytwo

Hey there I just upgraded to XP PRO SP2 and I am not getting any sound from my speakers and in device manager it has a yellow ? next to multimedia audio and multimedia video controller.

I used belarc and here is what I got.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Shuttle Inc FS51
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/17/2002
Drives Memory Modules c,d
122.93 Gigabytes Usable Hard Drive Capacity
118.52 Gigabytes Hard Drive Free Space

AOPEN DVRW2412PRO [CD-ROM drive]

Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y3KTGF5E, rev YAR41BW0, SMART Status: Healthy
SanDisk Cruzer Micro USB Device (509 MB) -- drive 1 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 122.93 GB 118.52 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
HAMMY 05/02/2006 15:56:23 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation) [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC

VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant device (3x)
Microsoft eHome Infrared Transceiver
Microsoft eHome Remote Consumer Controls
USB Human Interface Device
Microsoft eHome Remote Control Keyboard keys
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
eHome Infrared Receiver
USB Mass Storage Device
USB Root Hub (4x)


Please help I am getting loads of software through the post on Monday and I need sound!

Set a System Restore Point before installing any drivers just in case

The Shuttle FS51 morherboard uses Realtek ALC650 audio go here to get the driver, download the (Excution file ) http://www.realtek.com.tw/downloads/...&Software=True


Hope this helps