Sound problem winxp pro.

hamoud · #1 02-28-2006, 01:17 PM

Hi everyone, im new to this forum and its the first time i post in a forum.
I have a sound driver problem and i hope someone can show me how to solve it.

My desktop had a winxp home installed by the manufacturer, over time and no thanks to the internet my computer was full of junk and probably had a virus, so i formatted the harddisk and installed winxp pro.

now i can't get the sound to work (my pc did not come with a drivers cd) i went to the hp website to download the drivers for my model, and its asking me to download and install Microsoft's Universal Audio Architecture High Definition audio bus driver on the PC before installing the sound driver.

called customer service they said its impossible to make sound work on winxp pro and that i have to go back to winxp home and order the cd from them :S

this is my computer info, please help !!

Operating System System Model
Windows XP Professional Service Pack 2, v.2055 (build 2600) Compaq Presario 061 PX800AA-ABA SR1519X NA530 0n41411RE101Gold300
System Serial Number: MXF5310N7F
Processor a Main Circuit Board b
2.93 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. Goldfish3 1.xx
Serial Number: X312345678
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 3.25 09/06/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
77.66 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836K [CD-ROM drive]
MITSUMI CR-48XGTE [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800JD-22JNC0 [Hard drive] (80.02 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB (serial number SerNum0)
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 256 MB
Slot 'DIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 36.70 GB 34.42 GB free
d: (NTFS on drive 0) 43.31 GB 43.24 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/28/2006 12:44:28 PM (admin)
Lolo 2/28/2006 10:21:04 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
ViewSonic E70-8 [Monitor] (15.7"vis, s/n 23B022602003, June 2002) (2x)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices

1394 Net Adapter
IP Address: 65.95.32.212 / 32
Gateway: 65.95.32.212
Physical Address: 00:53:45:00:00:00
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:11

8:F5:F2:8C
Speedstream Ethernet USB Adapter
primary APIPA Address: 169.254.86.69 / 16
Physical Address: 00:20:EA:E8:15:E5

Networking Dns Servers: 67.69.184.79
67.69.184.228
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 02/14/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q816093 - Critical (details...)
Q873339 - Important (details...)
Q885250 - Critical (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888113 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896422 - Critical (details...)
Q896423 - Critical (details...)
Q896424 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q911564 - Important (details...)
Q911565 - Critical (details...)
Q911927 - Important (details...)
Q912919 - Critical (details...)
Q913446 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
No details available

onespeedreed · #2 02-28-2006, 01:51 PM

" they said its impossible to make sound work on winxp pro and that i have to go back to winxp home"

I think you better talk to Hp again.

Did you try to download and install the audio bus driver first?

Proprietary hardware sucks.

yoni5002 · #3 02-28-2006, 02:20 PM

Hey.. let windows update run in your system... they have the drivers you need... If automatic downloads does not update your Audio drivers then I can show you were to get it from.... Follow the link to that page. You need to sign up to have access to the downloads... IT'S 100% free,,,,
I have already search for your drivers and they are there for you to download them... If you can not access them for any reason just post back here and I will give you my username and password for you to log in and download the drivers you need...

Don't buy that CD... They always say the same... That page is 100% free, actually I have uploaded many drivers to that page already...

Let me know

Hope this help
Yoni5002º
_________

http://members.driverguide.com/drive...riverid=224038

hamoud · #4 02-28-2006, 02:44 PM

i went to that website, created an account and downloaded the file that was in the link, now what ??

hamoud · #5 02-28-2006, 02:49 PM

"Did you try to download and install the audio bus driver first?"

how and where do i get that driver from?

yoni5002 · #6 02-28-2006, 03:38 PM

Well, now if you already download the .zip file make sure to unzip it and see if there is any .exe to run... if there is not all you need to do is:
Right click on My PC/properties/ Under hadware tab, click on Divice Manager... look at your audio drivers not installed they should hafe a question mark ( ? ) in yellow or something like that. Right click the hadware you wanna install and select UPDATE DRIVER (Audio) (Should say Realtek RTL8139 or so). New windows Hardware installation Wizard will come up... Follow the steps, select everything manually and point to the unziped folder where the drivers are...

Hope this help

Yoni5002º
________

hamoud · #7 02-28-2006, 04:51 PM

i couldn't figure out which is the audio driver not installed, here is a screenshot of my device manager, perhaps it could help

thanks again . . .

http://www.freewebs.com/hammoud/

yoni5002 · #8 02-28-2006, 04:57 PM

Is the PCI Device.... But make sure to install the SM Bus controller
first... If you are connected to the internet with that PC you can do a search... windows will try to update the drivers...

Yoni5002º
_________

hamoud · #9 02-28-2006, 06:10 PM

finally i found the driver for the sm bus controller and installed it, but the driver for the "pci device" was not the one in this link you suggest:
http://members.driverguide.com/drive...riverid=224038

again, help

(

bookworm · #10 02-28-2006, 06:46 PM

Quote:

Originally Posted by hamoud

Hi everyone, im new to this forum and its the first time i post in a forum.
I have a sound driver problem and i hope someone can show me how to solve it.

My desktop had a winxp home installed by the manufacturer, over time and no thanks to the internet my computer was full of junk and probably had a virus, so i formatted the harddisk and installed winxp pro.

now i can't get the sound to work (my pc did not come with a drivers cd) i went to the hp website to download the drivers for my model, and its asking me to download and install Microsoft's Universal Audio Architecture High Definition audio bus driver on the PC before installing the sound driver.

called customer service they said its impossible to make sound work on winxp pro and that i have to go back to winxp home and order the cd from them :S

this is my computer info, please help !!

Operating System System Model
Windows XP Professional Service Pack 2, v.2055 (build 2600) Compaq Presario 061 PX800AA-ABA SR1519X NA530 0n41411RE101Gold300
System Serial Number: MXF5310N7F
Processor a Main Circuit Board b
2.93 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. Goldfish3 1.xx
Serial Number: X312345678
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 3.25 09/06/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
77.66 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836K [CD-ROM drive]
MITSUMI CR-48XGTE [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800JD-22JNC0 [Hard drive] (80.02 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB (serial number SerNum0)
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 256 MB
Slot 'DIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 36.70 GB 34.42 GB free
d: (NTFS on drive 0) 43.31 GB 43.24 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/28/2006 12:44:28 PM (admin)
Lolo 2/28/2006 10:21:04 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
ViewSonic E70-8 [Monitor] (15.7"vis, s/n 23B022602003, June 2002) (2x)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices

1394 Net Adapter
IP Address: 65.95.32.212 / 32
Gateway: 65.95.32.212
Physical Address: 00:53:45:00:00:00
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:11

8:F5:F2:8C
Speedstream Ethernet USB Adapter
primary APIPA Address: 169.254.86.69 / 16
Physical Address: 00:20:EA:E8:15:E5

Networking Dns Servers: 67.69.184.79
67.69.184.228
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 02/14/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q816093 - Critical (details...)
Q873339 - Important (details...)
Q885250 - Critical (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888113 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896422 - Critical (details...)
Q896423 - Critical (details...)
Q896424 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q911564 - Important (details...)
Q911565 - Critical (details...)
Q911927 - Important (details...)
Q912919 - Critical (details...)
Q913446 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
No details available

HP system SR1519X key this to get info on your system.

Forget HP your motherboard is an ASUS Goldfish3 here are all the specs
http://h10025.www1.hp.com/ewfrf/wc/g...name=c00361570

These are the original drivers offered by HP for your system, they are for WinXP home or Pro
http://h10025.www1.hp.com/ewfrf/wc/s...c c=us&os=228
under Original drivers you will see Realtek High Definition and the Intel Chipset Drivers

now it tells that your sound is Realtek ALC880 and the driver is offered by Realtek http://w3serv.realtek.com.tw/downloa...Audio%20CODECs

The chipset driver will solve the other problems it is 915GV and Intel offer it here http://downloadfinder.intel.com/scri...4&submit=Go%21
it's No:3 the INF Update Utility

All you have to decide is do you want the drivers from HP or from Realtek and Intel

You must install the Chipset Drivers first then RESTART your comp then install the audio drvers.

Important Set a System restore Point before installing drivers just in case

Hope this helps

yoni5002 · #11 02-28-2006, 07:05 PM

Follow Barbara instructions, she is got it right... Thats all you needed.. Don't forget to post back to thanks her... She is great!!

Yoni5002º
________

hamoud · #12 02-28-2006, 08:38 PM

FINALLYYYYYY it worked !!!

Barbra, thank you soooo much

, you are a life saver...

Yoni5002, thanks a lot as well, i appreciate your help,

Onespeedreed, you were the first one to reply to my post, thanks buddy...

now i know where to go for any future problems, I LOVE YOU PEOPLE

bookworm · #13 03-01-2006, 05:00 PM

Quote:

Originally Posted by hamoud

FINALLYYYYYY it worked !!!

Barbra, thank you soooo much

, you are a life saver...

Yoni5002, thanks a lot as well, i appreciate your help,

Onespeedreed, you were the first one to reply to my post, thanks buddy...

now i know where to go for any future problems, I LOVE YOU PEOPLE

Glad it worked,good teamwork, happy listening

lamerxroxx · #14 08-10-2006, 05:54 AM

Microsoft's Universal Audio Architecture High Definition audio bus driver
I'm using a microsoft windows xp home service package 2....
its the same it didnt have the Microsoft's Universal Audio Architecture High Definition audio bus driver....search the entire microsoft website and they didnt have the darn bus driver...however i think that the Microsoft's Universal Audio Architecture High Definition audio bus driver software be bought somewhere....prob in retail stores...

lamerxroxx · #15 08-12-2006, 08:45 AM

im not realli sure wat is your computer.. .prob if you can tell mi it can make things much easier...