Windows XP Proff - Realtek HD sound chip - no sound

[nightwalker]

Hi,
I just made a new Desktop for myself, its a P4 2.8GHz, D101ggc mother board, Realtek HD sound chip (onboard). Problem i am facing is that there is no sound output, eventhough the drivers have been installed properly.
I installed XP service pack2 as required to install the drivers. then i executed a KB888111WINSP2.exe file (from mother board driver CD) which is a patch i guess. Then i installed the sound driver. But there is no sound.

following error is logged when the patch update (KB888111.exe) is executed:

0.657: Hotfix started with following command line:
1.110: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
1.110: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
1.110: DoInstallation: CleanPFR failed: 0x2
1.110: SetProductTypes: InfProductBuildType=BuildType.Sel
1.110: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.172: DoInstallation: FetchSourceURL for e:\2535f2096a095d5d9eb63bccf30d\update\update.inf failed
1.188: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
1.219: BuildCabinetManifest: update.url absent
1.219: Starting AnalyzeComponents
1.219: AnalyzePhaseZero used 0 ticks
1.219: No c:\windows\INF\updtblk.inf file.
1.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.766: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB888111WXPSP2$
4.157: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device PCI\VEN_1002&DEV_4372&SUBSYS_D6008086&REV_82\3&61A AA01&0&A0
5.000: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT trusts inf c:\windows\inf\oem0.inf of device PCI\VEN_1002&DEV_4376&SUBSYS_D6008086&REV_80\3&61A AA01&0&A1
9.047: SetupVerifyInfFile failed with error 0x490 for oem3.inf of device ROOT\*ISMB0C01\0000
__________________________________________________ __________

updtblk.inf file is missing from the inf folder, though it appears in the extracted temp folder when i run the path.

I beilieve i am either not following the right steps or something that i am not able to figure out.
I anybody has a clear picture of this then please bcos i am absolutely confused.

Thanks in advance

[bookworm]

Originally Posted by nightwalker

Hi,
I just made a new Desktop for myself, its a P4 2.8GHz, D101ggc mother board, Realtek HD sound chip (onboard). Problem i am facing is that there is no sound output, eventhough the drivers have been installed properly.
I installed XP service pack2 as required to install the drivers. then i executed a KB888111WINSP2.exe file (from mother board driver CD) which is a patch i guess. Then i installed the sound driver. But there is no sound.

following error is logged when the patch update (KB888111.exe) is executed:

0.657: Hotfix started with following command line:
1.110: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
1.110: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
1.110: DoInstallation: CleanPFR failed: 0x2
1.110: SetProductTypes: InfProductBuildType=BuildType.Sel
1.110: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.172: DoInstallation: FetchSourceURL for e:\2535f2096a095d5d9eb63bccf30d\update\update.inf failed
1.188: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
1.219: BuildCabinetManifest: update.url absent
1.219: Starting AnalyzeComponents
1.219: AnalyzePhaseZero used 0 ticks
1.219: No c:\windows\INF\updtblk.inf file.
1.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.766: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB888111WXPSP2$
4.157: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device PCI\VEN_1002&DEV_4372&SUBSYS_D6008086&REV_82\3&61A AA01&0&A0
5.000: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT trusts inf c:\windows\inf\oem0.inf of device PCI\VEN_1002&DEV_4376&SUBSYS_D6008086&REV_80\3&61A AA01&0&A1
9.047: SetupVerifyInfFile failed with error 0x490 for oem3.inf of device ROOT\*ISMB0C01\0000
__________________________________________________ __________

updtblk.inf file is missing from the inf folder, though it appears in the extracted temp folder when i run the path.

I beilieve i am either not following the right steps or something that i am not able to figure out.
I anybody has a clear picture of this then please bcos i am absolutely confused.

Thanks in advance

You don't give the motherboard name and make, but if an Intel chipset board, the the Intel INF Software Installation Utility chipset driver needs to be installed before any other drivers.

Hope this helps

[bookworm]

Originally Posted by nightwalker

Hi,
I just made a new Desktop for myself, its a P4 2.8GHz, D101ggc mother board, Realtek HD sound chip (onboard). Problem i am facing is that there is no sound output, eventhough the drivers have been installed properly.
I installed XP service pack2 as required to install the drivers. then i executed a KB888111WINSP2.exe file (from mother board driver CD) which is a patch i guess. Then i installed the sound driver. But there is no sound.

following error is logged when the patch update (KB888111.exe) is executed:

0.657: Hotfix started with following command line:
1.110: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
1.110: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
1.110: DoInstallation: CleanPFR failed: 0x2
1.110: SetProductTypes: InfProductBuildType=BuildType.Sel
1.110: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.172: DoInstallation: FetchSourceURL for e:\2535f2096a095d5d9eb63bccf30d\update\update.inf failed
1.188: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
1.219: BuildCabinetManifest: update.url absent
1.219: Starting AnalyzeComponents
1.219: AnalyzePhaseZero used 0 ticks
1.219: No c:\windows\INF\updtblk.inf file.
1.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.766: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB888111WXPSP2$
4.157: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device PCI\VEN_1002&DEV_4372&SUBSYS_D6008086&REV_82\3&61A AA01&0&A0
5.000: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT trusts inf c:\windows\inf\oem0.inf of device PCI\VEN_1002&DEV_4376&SUBSYS_D6008086&REV_80\3&61A AA01&0&A1
9.047: SetupVerifyInfFile failed with error 0x490 for oem3.inf of device ROOT\*ISMB0C01\0000
__________________________________________________ __________

updtblk.inf file is missing from the inf folder, though it appears in the extracted temp folder when i run the path.

I beilieve i am either not following the right steps or something that i am not able to figure out.
I anybody has a clear picture of this then please bcos i am absolutely confused.

Thanks in advance

You don't give the motherboard name and make, but if an Intel chipset board, the the Intel INF Software Installation Utility chipset driver needs to be installed before any other drivers.The most up to date chipset drivers are available from Intel http://downloadfinder.intel.com/scri...ort_Dow nload
look under Chipset, top left

Hope this helps

[nightwalker]

I did what you suggested, i uninstalled all the drivers and then installed Intel INF Software Installation Utility chipset first then audio driver. But still the same problem, the earlier stated files are found missing.

Is there any specific path that SP2 must extract its files to..right now its different from primary C: drive.

I am almost getting to format my machine and reinstall everything. Only one thing bothers me what if the same problem remains.

Please help...

[bookworm]

Originally Posted by nightwalker

I did what you suggested, i uninstalled all the drivers and then installed Intel INF Software Installation Utility chipset first then audio driver. But still the same problem, the earlier stated files are found missing.

Is there any specific path that SP2 must extract its files to..right now its different from primary C: drive.

I am almost getting to format my machine and reinstall everything. Only one thing bothers me what if the same problem remains.

Please help...

Found the board at Intel, this is the only board that Intel do with a 3rd party chipset, go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21

install No:5 the INF driver and RESTART your comp
then install No:2 the Audio driver.

Don't forget the Restore Point just in case

Hope this helps

[Phippy]

Perhaps I overlooked this, but what does Device Manager say? Do you have a device that isn't recognized?