Getting blue error screen

docextreme · #1 08-23-2005, 08:05 AM

Hello everyone this is my first time here so bare with me.
For a few weeks I have been getting a blue screen when I try to boot up using windows. The error message is as follow.

A problem has been detected and windows has shut down to prevent damage to your computer.

Disabe or uninstall any anti virus disk fragmentation or back up utilities.
Check your hard drive configuration and check for any updates drivers.

Run CHKDSK/F to check for hard drive crruption, and restart your computer.

My computer is running fine except for this when I try booting up I have to play with the CTRL, and ALT and sometimes hit the F10 to bypass... Thank you for any help on this topic...Rob

thedon57 · #2 08-23-2005, 08:12 AM

Quote:

Originally Posted by docextreme

Hello everyone this is my first time here so bare with me.
For a few weeks I have been getting a blue screen when I try to boot up using windows. The error message is as follow.

A problem has been detected and windows has shut down to prevent damage to your computer.

Disabe or uninstall any anti virus disk fragmentation or back up utilities.
Check your hard drive configuration and check for any updates drivers.

Run CHKDSK/F to check for hard drive crruption, and restart your computer.

My computer is running fine except for this when I try booting up I have to play with the CTRL, and ALT and sometimes hit the F10 to bypass... Thank you for any help on this topic...Rob

Hi on the blue screen was there any number come up as well.

docextreme · #3 08-23-2005, 08:49 AM

Quote:

Originally Posted by thedon57

Hi on the blue screen was there any number come up as well.

Yes there was a number but I did not write it down is there a fix to this problem besides building a machine?... does not help me with the problem at hand...

thedon57 · #4 08-23-2005, 08:56 AM

Quote:

Originally Posted by docextreme

Yes there was a number but I did not write it down is there a fix to this problem besides building a machine?... does not help me with the problem at hand...

Hi need the number so that the wrong advice is not given, nothing to do with building machine. Should be something like this 0x000? of course if you don't want help then, its up to you.

docextreme · #5 08-23-2005, 11:14 AM

Quote:

Originally Posted by thedon57

Hi need the number so that the wrong advice is not given, nothing to do with building machine. Should be something like this 0x000? of course if you don't want help then, its up to you.

Hello Don, Sorry if I sounded rude was not intended to be, OK Here is the numbers I see when I get the blue screen, First set

0x00000023

Then along with the error message there are a few more numbers I am not sure if you need these.

Here goes 0x00e00, 0xf8e6e7b8, 0xf8e6e4b4, 0xf016891c

Then there is this text message...

Fastfat,sxs adress f016891c base at f0165000, datestamp 41107eb7

I hope this will help trouble shoot this problem..Thanks for your help and time..

thedon57 · #6 08-23-2005, 11:31 AM

Quote:

Originally Posted by docextreme

Hello Don, Sorry if I sounded rude was not intended to be, OK Here is the numbers I see when I get the blue screen, First set

0x00000023

Then along with the error message there are a few more numbers I am not sure if you need these.

Here goes 0x00e00, 0xf8e6e7b8, 0xf8e6e4b4, 0xf016891c

Then there is this text message...

Fastfat,sxs adress f016891c base at f0165000, datestamp 41107eb7

I hope this will help trouble shoot this problem..Thanks for your help and time..

Hi again sorry to be a bore but what antivirus program are you running also need more info is it xp,2000,or nt as there are 14 different reasons and fixes and we need to get this right bear with us in this matter. we try not to fail.

docextreme · #7 08-23-2005, 11:40 AM

Quote:

Originally Posted by thedon57

Hi again sorry to be a bore but what antivirus program are you running also need more info is it xp,2000,or nt as there are 14 different reasons and fixes and we need to get this right bear with us in this matter. we try not to fail.

Hello Don silly me

I am using Mcafee antivirus for protection. And I have XP home verson on my machine..thanks so much

docextreme · #8 08-25-2005, 08:21 AM

OK well I guess this question will not get a answer it has been about two days.

thedon57 · #9 08-25-2005, 11:31 AM

Quote:

Originally Posted by docextreme

OK well I guess this question will not get a answer it has been about two days.

This error occurs when you are using the fat file system(the method an OS uses to keep track of files) and have a physical problem with a hard drive or an IRP (Interrupt Request Packet, a method of sending data or commands between devices and the windows Plug-and-pLAY MANAGER) didn't complete successfully or is corrupted.

Solution:
Disable all backup utilities, virus scanners, firewall software, and any other software that runs automatically at startup. Verify the file system's integrity by running the CHKDSK utility and repairing any errors it reports. To do this, click Start and Run, type chkdsk in the Open field and click OK. Contact the manufacturer to ensure that you have the latest drivers for your hard drive(s) and any removable media drives, including tape backup and optical drives.

If you are unable to boot your computer to run CHKDSK, try using the Recovery Console to run the CHKDSK routine. To do this you will need to boot from a WinXP setup CD or startup Floppy diskettes. If you don't have these handy, you can make a set by booting from any Windows startup diskette that includes support for CD-ROM drives, such as Windows 95/98/ME.

After you successfully boot with CD-ROM support, insert the WinXP Cd. Navigate to the Support\Bootdisk\Directory on the CD-ROM drive and then run the Make-boot.exe or Makebt32.exe program to create the setup diskettes.

Boot from the setup diskettes. When the welcome to setup dialog box displays, press F10 to start the Recovery Console. When the Recovery Console prompt displays, you can try to repair the corrupted NTFS drive or partition by typing the command chkdsk X:/p where X is the drive letter (for example C). When the command finishes, remove the diskette, type exit, press RETURN, and restart your computer.

If you still can't boot your computer, you may need to delete and re-create the corrupted partition. Unfortunately, you will lose all data on the partition.

Hope this helps you sorry it took so long to get back to you.

docextreme · #10 08-25-2005, 12:23 PM

Quote:

Originally Posted by thedon57

This error occurs when you are using the fat file system(the method an OS uses to keep track of files) and have a physical problem with a hard drive or an IRP (Interrupt Request Packet, a method of sending data or commands between devices and the windows Plug-and-pLAY MANAGER) didn't complete successfully or is corrupted.

Solution:
Disable all backup utilities, virus scanners, firewall software, and any other software that runs automatically at startup. Verify the file system's integrity by running the CHKDSK utility and repairing any errors it reports. To do this, click Start and Run, type chkdsk in the Open field and click OK. Contact the manufacturer to ensure that you have the latest drivers for your hard drive(s) and any removable media drives, including tape backup and optical drives.

If you are unable to boot your computer to run CHKDSK, try using the Recovery Console to run the CHKDSK routine. To do this you will need to boot from a WinXP setup CD or startup Floppy diskettes. If you don't have these handy, you can make a set by booting from any Windows startup diskette that includes support for CD-ROM drives, such as Windows 95/98/ME.

After you successfully boot with CD-ROM support, insert the WinXP Cd. Navigate to the Support\Bootdisk\Directory on the CD-ROM drive and then run the Make-boot.exe or Makebt32.exe program to create the setup diskettes.

Boot from the setup diskettes. When the welcome to setup dialog box displays, press F10 to start the Recovery Console. When the Recovery Console prompt displays, you can try to repair the corrupted NTFS drive or partition by typing the command chkdsk X:/p where X is the drive letter (for example C). When the command finishes, remove the diskette, type exit, press RETURN, and restart your computer.

If you still can't boot your computer, you may need to delete and re-create the corrupted partition. Unfortunately, you will lose all data on the partition.

Hope this helps you sorry it took so long to get back to you.

Hello Don, Thats alright WOW it seems like to job for sure. I will read your info a bit more to try to understand how to fix this....Have a great day....Rob