Multimedia Audio Controller Driver - help please

Teddydora · #**391** 04-01-2008, 06:31 PM

Could somebody help with the Multimedia Audio Controller Drivers. There is a yellow question mark infront of it in the Device Manager! When I ran dxdiag, it says that it couldn't detect any sound card... Do you think I already did something to the sound card and it's not working properly or I should download some drivers! These are the characteristics of my computer if anybody understands what this means ( I don't):

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2,15 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4I45D+ 3.02
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.40 09/07/2004
Drives Memory Modules c,d
120,02 Gigabytes Usable Hard Drive Capacity
19,82 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SHM-165P6S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3120022A [Hard drive] (120,03 GB) -- drive 0, s/n 4JT017Q0, rev 8.01, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 15,73 GB 6,03 GB free
d: (NTFS on drive 0) 104,30 GB 13,79 GB free

Thank you!

bookworm · #**392** 04-02-2008, 02:41 PM

Quote:

Originally Posted by Teddydora

Could somebody help with the Multimedia Audio Controller Drivers. There is a yellow question mark infront of it in the Device Manager! When I ran dxdiag, it says that it couldn't detect any sound card... Do you think I already did something to the sound card and it's not working properly or I should download some drivers! These are the characteristics of my computer if anybody understands what this means ( I don't):

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2,15 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4I45D+ 3.02
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.40 09/07/2004
Drives Memory Modules c,d
120,02 Gigabytes Usable Hard Drive Capacity
19,82 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SHM-165P6S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3120022A [Hard drive] (120,03 GB) -- drive 0, s/n 4JT017Q0, rev 8.01, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 15,73 GB 6,03 GB free
d: (NTFS on drive 0) 104,30 GB 13,79 GB free

Thank you!

Your C-media audio driver is here at ASrock http://www.asrock.com/mb/download.as...l=P4i45D%2b&s=

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

xName · #**393** 04-02-2008, 02:53 PM

I have a problem with a Multimedia Audio Controller Driver so help me please I don't know what to doing. Im tired to search in google I can't find nothing so please help me please

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name INTERNAC-20C378
System Manufacturer DTK___
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 7 Stepping 3 GenuineIntel ~551 Mhz
BIOS Version/Date Award Software International, Inc. 4.51 PG, 6/24/2000
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name INTERNAC-20C378\Fitori
Time Zone Pacific Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 45.91 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 618.26 MB
Page File C:\pagefile.sys

soapqueen · #**394** 04-02-2008, 03:47 PM

Hi, I am tryinng to help a friend sort out their no sound problem. There is a yellow exclamation mark next to the Multimedia Audio Controller. Please could you help me find the correct driver to fix this problem.

Many many thanks in advance!

Below is the computer details from Belarc

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Tiny Computers
Enclosure Type: Desktop

Processor a
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache

Main Circuit Board b
Board: SiS-645
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 01/03/2002

Drives
39.99 Gigabytes Usable Hard Drive Capacity
28.93 Gigabytes Hard Drive Free Space

MATSHITA CD-RW CW-8572 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.00 GB) -- drive 0, s/n T4H73Y8C, rev TAH71DP0, SMART Status: Health

Memory Modules c,d
224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 39.99 GB 28.93 GB free

Network Drives
None detected

xName · #**395** 04-02-2008, 04:03 PM

help me please i have a problem with multimedia audio controller please help me

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name INTERNAC-20C378
System Manufacturer DTK___
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 7 Stepping 3 GenuineIntel ~551 Mhz
BIOS Version/Date Award Software International, Inc. 4.51 PG, 6/24/2000
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name INTERNAC-20C378\Fitori
Time Zone Pacific Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 45.91 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 618.26 MB
Page File C:\pagefile.sys

Skinno · #**396** 04-02-2008, 05:48 PM

Hi Bookworm,
Once again, Im back with another problem (similar to the one before re: Audio). Aaaaargh!
Basically, the drivers I installed that you mentioned worked great, however, I defragged my drive and then rebooted (2 days ago) and the sound had gone AGAIN. I uninstalled the drivers, rebooted and reinstalled the drivers but still no sound.
It's odd because when I installed the drivers, windows boots up with the usual windows sound (very loud) but when I go into 'sound, volume' panel etc there is nothing there at all. Its says
"there are no active mixer devices available"
This is really annoying now as I have installed and uninstalled them about 7 times and Im still getting the same thing.
I get the 'SOUNDMAN' icon in the bottom right of my PC and yet when I click on it, it doesnt bring up the equalizer configuration box like before - just nothing!!!
Please help (if you can) as I really cant fathom out what I'm doing wrong here with the installation. Im doing same as last time but its having none of it :-\
Many thanks (again) in advance for any info availabe.
Skinno :-(

P.S There is NO sound icon in the bottom right when I install the drivers....as in the little grey speaker icon that was there before

bookworm · #**397** 04-02-2008, 06:37 PM

Quote:

Originally Posted by Skinno

Hi Bookworm,
Once again, Im back with another problem (similar to the one before re: Audio). Aaaaargh!
Basically, the drivers I installed that you mentioned worked great, however, I defragged my drive and then rebooted (2 days ago) and the sound had gone AGAIN. I uninstalled the drivers, rebooted and reinstalled the drivers but still no sound.
It's odd because when I installed the drivers, windows boots up with the usual windows sound (very loud) but when I go into 'sound, volume' panel etc there is nothing there at all. Its says
"there are no active mixer devices available"
This is really annoying now as I have installed and uninstalled them about 7 times and Im still getting the same thing.
I get the 'SOUNDMAN' icon in the bottom right of my PC and yet when I click on it, it doesnt bring up the equalizer configuration box like before - just nothing!!!
Please help (if you can) as I really cant fathom out what I'm doing wrong here with the installation. Im doing same as last time but its having none of it :-\
Many thanks (again) in advance for any info availabe.
Skinno :-(

P.S There is NO sound icon in the bottom right when I install the drivers....as in the little grey speaker icon that was there before

check this out
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.

go here to Via and install the Hyperion driver, then restart your comp
http://www.viaarena.com/default.aspx...D=1&CatID=1070
instructions on how to install are shown

audio is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**398** 04-02-2008, 06:40 PM

Quote:

Originally Posted by xName

help me please i have a problem with multimedia audio controller please help me

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name INTERNAC-20C378
System Manufacturer DTK___
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 7 Stepping 3 GenuineIntel ~551 Mhz
BIOS Version/Date Award Software International, Inc. 4.51 PG, 6/24/2000
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name INTERNAC-20C378\Fitori
Time Zone Pacific Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 45.91 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 618.26 MB
Page File C:\pagefile.sys

Not giving the info I need Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

bookworm · #**399** 04-02-2008, 06:42 PM

Quote:

Originally Posted by soapqueen

Hi, I am tryinng to help a friend sort out their no sound problem. There is a yellow exclamation mark next to the Multimedia Audio Controller. Please could you help me find the correct driver to fix this problem.

Many many thanks in advance!

Below is the computer details from Belarc

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Tiny Computers
Enclosure Type: Desktop

Processor a
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache

Main Circuit Board b
Board: SiS-645
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 01/03/2002

Drives
39.99 Gigabytes Usable Hard Drive Capacity
28.93 Gigabytes Hard Drive Free Space

MATSHITA CD-RW CW-8572 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.00 GB) -- drive 0, s/n T4H73Y8C, rev TAH71DP0, SMART Status: Health

Memory Modules c,d
224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 39.99 GB 28.93 GB free

Network Drives
None detected

Not giving the motherboard Get Everest, copy and paste the Computer / Summary section

Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right click mouse - select Copy.
http://www.softpedia.com/progDownloa...oad-16369.html

Skinno · #**400** 04-02-2008, 08:45 PM

HI again Bookworm,
Thanks for the advice and links. I did as requested. I checked the 'component services' and they were fine, I then downloaded both files as requested --->

http://www.viaarena.com/default.aspx...D=1&CatID=1070
instructions on how to install are shown

audio is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

the files I downloaded were "VIA_HyperionPro_V516A" from the first link
and
"WDM_A404" from the second link.
I installed the forementioned first then reboored, then did the same with the latter - then rebooted....
initially when the PC booted up, as per, the Windows greeting sound came on very loud and momentarily the small grey 'sound/volume' icon appeared in the bottom right of my screen. I was overjoyed, thinking all was resolved. Sadly not, the icon disappeared as quickly as it came. I tried playing music - still the same. I tried going into sound/volume set up - still the same :-(
The sound is obviously on (somewhere) as it boots up very loudly when windows starts, then nothing.
It may be something very simple I guess but it's proving incredibly difficult for me to suss out.
I have now literally been trying to resolve this issue since 10am this morning, it's now 01.42am (how sad am I? lol) and I still haven't fixed it.
Due to intense frustration and exhaustion I now need to sleep. Should you have ANY other ideas as to what may be the problem or anything simple I may have overlooked, your suggestions will be very much appreciated.
I'm now thinking a sledgehammer may help LOL.
Regards:
Skinno

bookworm · #**401** 04-02-2008, 09:34 PM

Quote:

Originally Posted by Skinno

HI again Bookworm,
Thanks for the advice and links. I did as requested. I checked the 'component services' and they were fine, I then downloaded both files as requested --->

http://www.viaarena.com/default.aspx...D=1&CatID=1070
instructions on how to install are shown

audio is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

the files I downloaded were "VIA_HyperionPro_V516A" from the first link
and
"WDM_A404" from the second link.
I installed the forementioned first then reboored, then did the same with the latter - then rebooted....
initially when the PC booted up, as per, the Windows greeting sound came on very loud and momentarily the small grey 'sound/volume' icon appeared in the bottom right of my screen. I was overjoyed, thinking all was resolved. Sadly not, the icon disappeared as quickly as it came. I tried playing music - still the same. I tried going into sound/volume set up - still the same :-(
The sound is obviously on (somewhere) as it boots up very loudly when windows starts, then nothing.
It may be something very simple I guess but it's proving incredibly difficult for me to suss out.
I have now literally been trying to resolve this issue since 10am this morning, it's now 01.42am (how sad am I? lol) and I still haven't fixed it.
Due to intense frustration and exhaustion I now need to sleep. Should you have ANY other ideas as to what may be the problem or anything simple I may have overlooked, your suggestions will be very much appreciated.
I'm now thinking a sledgehammer may help LOL.
Regards:
Skinno

need to check BIOS, for that I need to get the manual, it's late and download is slow, I'll post tomorrow Sorry later today

russellpenn · #**402** 04-03-2008, 03:41 AM

ummm im not that smart so can some one plz help me

i have no sound on my computer my friend reinstalled windows xp and now the sound doest work. in device manager it has this 2 yellow? marks beside
multimedia audio controller and pci input device and im not that smart i got the computer costume made at a computer store and i have been having problems with it seen i got it can someone plz help me i downloaded the Belarc thingy and this is everything it said on the page ill copy and past it

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Biostar NF550 AM2
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.90 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Biostar NF550 AM2
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/15/2006
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
223.50 Gigabytes Hard Drive Free Space

LITE-ON DVDRW LH-18A1P [CD-ROM drive]
SONY DVD-ROM DDU1615 [CD-ROM drive]
VU0348K MNN928R SCSI CdRom Device [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Hitachi HDT725025VLA380 [Hard drive] (250.06 GB) -- drive 0, s/n VFC100R1CSR5MM, rev V5DOA52A, SMART Status: Healthy 3072 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 250.05 GB 223.50 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
logan 4/3/2008 2:50:37 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Photosmart C3100 series on USB001
Controllers Display
NVIDIA MCP55 Serial ATA Controller (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce 7600 GS [Display adapter]
Envision EN9410e [Monitor] (19.1"vis, January 2006)
Bus Adapters Multimedia
SCSI/RAID Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Unimodem Half-Duplex Audio Device
Communications Other Devices
PCI SoftV92 Modem

Linksys Wireless-G PCI Adapter
Dhcp Server: 192.168.1.1
Physical Address: 00:16:B6:9B:26:3F
NVIDIA nForce Networking Controller
Dhcp Server: none responded
Physical Address: 00:E0:4C:FB:09:02
TRENDnet TEW-424UB 54M USB Dongle
primary Auto IP Address: 192.168.1.115 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14

1:3D:6A:36

Networking Dns Servers: 66.76.227.10
208.180.42.68
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
AVG 7.5.519 Version 7.5.519
Realtime File Scanning On

there was more but it didn't let me put it all on here i hope this is everything needed to know if it can be fixed

russellpenn · #**403** 04-03-2008, 05:27 AM

i restarted my computer after installing some stuff and did that scan thingy again now it said i have to Multimedia Realtek High Definition Audio
Unimodem Half-Duplex Audio Device but still no sound

xName · #**404** 04-03-2008, 07:31 AM

Hi again Bookworm

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
550 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: i440BX-W977
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 4.51 PG 06/24/00
Drives Memory Modules c,d
20.05 Gigabytes Usable Hard Drive Capacity
15.32 Gigabytes Hard Drive Free Space

E-IDE CD-ROM CR-850E
3.5" format removeable media [Floppy drive]

SAMSUNG SV2001H [Hard drive] (20.06 GB) -- drive 0, s/n 0399J1CT203979, rev QN100-09, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM1' has 64 MB
Slot 'DIMM2' has 64 MB
Slot 'DIMM3' has 128 MB
Slot 'DIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 9.76 GB 5.08 GB free
d: (NTFS on drive 0) 10.29 GB 10.23 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Fitori 4/3/2008 6:36:08 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82371AB/EB PCI to USB Universal Host Controller None detected
Communications Other Devices
Best Data Data Fax Modem

Scientific-Atlanta WebSTAR 2000 series Cable Modem
primary APIPA Address: 169.254.99.71 / 16
Physical Address: 00:19:

:5B:B0:E3

Networking Dns Servers: 80.80.160.8
80.80.160.9
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub

Skinno · #**405** 04-03-2008, 03:29 PM

Bookworm,
Thanks for reading my last piece. I uninstalled and reinstalled again the last two named drivers. Just for a re-cap, each time I boot up, the windows sound comes on very loud, twice now momentarily the grey sound icon has popped up then disappeared instantly. When I click on the sound/volume panel in start/all programs/accesories/entertainment, the following message is displayed --->>
"There are no active mixer devices available. To install mixer devices, go to Control Panel, click printers and other hardware then Add Hardware"
Needless to say, this doesnt work.
Skinno