Multimedia Audio Controller Driver - help please

[bookworm]

Originally Posted by gam3fr3ak

My computer doesn't have any sound. The Multimedia Audio Controller in the device manager has that yellow question mark on it. Apparently I have to update/download the driver for it, but it doesn't have an internet connection. I need to find out where to get the driver, but I don't know the manufacturer of anything in the computer. I downloaded and ran Belarc and CPU Z after seeing it suggested on some other sites, but how do I use that data? Can anyone help me? Thanks in advance.

Depends what model you have, the clues are at the start of the report, these are a few examples

Board
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: 939Dual-SATA2 1.00

Operating System
Windows XP Professional Service Pack 2 (build 2600)
System Model
ECS M903UXX 1.0
Enclosure Type: Desktop

Gateway
Windows XP Home Edition Service Pack 2 (build 2600) Gateway PROFILE5 3501818
System Serial Number: 0033021583
Chassis Serial Number: 0033021583

Dell
Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Dimension 8400
System Service Tag: GF92K1J (support for this PC)

HP
Windows XP Home Edition Service Pack 2 (build 2600) Hewlett-Packard HP Compaq nx6110 (PY499ET#ABF) F.0C
System Serial Number: CNU6200DH4

let us know what you find, or copy the report to the comp with the internet connection and post

[cpower342]

Dear Bookworm (Barbara?);

I tried the downloads from Intel, but to no avail. I got Everest if you would like to see any portion of that report...would that help you help me? I did not want to go into a long story (over-explain my problem) but maybe you should know:

Sound was out (plus had other non-sound related issues) so I reinstalled XP - sound worked for a few days - sound stopped and got the dreaded error messages - sound 'mysteriously' came back on by itself overnight, then went back out after a few days, giving me the yellow ? once again - bought a new sound card (did not install yet) but did unplug and reseat old card in different slot and reinstalled drivers, and sound worked for a few days after that...sound failed again, tried reseating etc, but this time to no avail...so...I am somewhat at the end of my limited expertise!

Is there anything else you can suggest I try? I am not a complete novice and have put in new harddrives, cards, etc, and can follow direction. If you would care to lead on, I will follow...your skills are ledgendary from what I have seen you do for others, and I hope we can have the same outcome. So what will it be; want to see the Everest report, or should I just start with replacing the soundcard, since I already bought a new one? Sincere thanks and I appreciate any help you can offer.

Charles

[Alfred11]

Please Help:

Multi Media Audio Controller


18 April 2008

Hello

I am not able to send a question as the question page doesnot to be open>

It will be appreciated if someone help me from where I can download Multi media audio controller as I donot have it after I formated my PC.
My PC is as Follows:
-Windows XP Profession Service pack 2(build 2600)
-Dell Cmputer corp. OptiPlex GX260
-Classic serial no. CM6JGOJ
-Bus Clock: 400 megahertz
-Bios: Dell Computer Corporation AOO O5/10/2002
Driver HD 20.02 GB
Memory Modular : 510 Megabytes Installed Memory
Hard Drive: ST320011A s/n 3HT3ZNTM, rev 3.75 Status: Healthy. UDMA100. RPM: 7200 Multimedia: None detected.
Controller:Intell (r) 82801DB/DBM USB Enhanced Host
Display: Intel(R) 82845G/GL/GE/PE/GV Graphics
Controller (Display adapter): Dell M782p (Monitor) (15.2"vis,s/n IM97834EG8QR April 2003)
Processor: Intel Pentium 4. 1.8GHZ Level 2 Cache: 256KB Integrated
Bios Version: A00
Service Tag: CM6JG0J
Del - OptiPlex GX260

Best regards

Alfred

[gam3fr3ak]

This is some of what was on the Belarc page after I ran it. Is this of any help?

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Asset Tag: TANGENT197
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: i845ITE8712
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 10/12/2001
Drives Memory Modules c,d
60.49 Gigabytes Usable Hard Drive Capacity
51.68 Gigabytes Hard Drive Free Space

ASUS CD-S500/A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 2B020H1 [Hard drive] (20.49 GB) -- drive 1
ST340810A [Hard drive] (40.02 GB) -- drive 0
USB Flash Memory USB Device [Hard drive] (1.03 GB) -- drive 2 768 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' has 256 MB
Local Drive Volumes

c: (FAT on drive 0) 2.15 GB 1.58 GB free
d: (NTFS on drive 0) 37.87 GB 32.16 GB free
f: (FAT32 on drive 1) 20.48 GB 17.95 GB free

Network Drives
None detected

Printers
Canon Bubble-Jet BJC-250 on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 Ti 4200 with AGP8X [Display adapter]
MAG 15.2 [Monitor] (15.2"vis, March 2002)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices

3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)

USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
AVG 7.5.516 Version 7.5.516
Realtime File Scanning On

[Alfred11]

hi gam3fr

Thank for your help.

Could you please give a link to the required drive so I can down load it??

I am not able to find it in Belarc site.

Alfredd

[gam3fr3ak]

I was poking around and I managed to find a driver that fixed my sound. I didn't know which one it was, but I thought it would be either 8338 or 8738 because I saw those numbers after running DriverScan (and I was looking for PCI drivers after seeing that too). So I just downloaded both. A site I literally just found is http://www.esnips.com/doc/0d83144d-8...738_WDM_0639XP , and that's for the 8738 driver. http://www.cmedia.com.tw/?q=en/driver has both, plus ones for Onboard Audio and Multimedia Card Reader. I clicked on PCI, then downloaded each of the XP drivers for 8738, 8338, and 8788 since there was an eight in that. And Onboard Audio 9738 for good measure.
After that, I went home and used the Add Hardware wizard, specified the location of one of the unzipped folders (pretty sure it was CMI8738_WDM_0639XP), and BAM! I got sound! I have to tell you, I had next to no idea what I was doing, so I don't know if it would work for you. But you can always set a Restore Point before so you got a safety net. Good luck!
If any of you experts have an opinion on this, please tell me about it.

[bookworm]

Originally Posted by cpower342

Dear Bookworm (Barbara?);

I tried the downloads from Intel, but to no avail. I got Everest if you would like to see any portion of that report...would that help you help me? I did not want to go into a long story (over-explain my problem) but maybe you should know:

Sound was out (plus had other non-sound related issues) so I reinstalled XP - sound worked for a few days - sound stopped and got the dreaded error messages - sound 'mysteriously' came back on by itself overnight, then went back out after a few days, giving me the yellow ? once again - bought a new sound card (did not install yet) but did unplug and reseat old card in different slot and reinstalled drivers, and sound worked for a few days after that...sound failed again, tried reseating etc, but this time to no avail...so...I am somewhat at the end of my limited expertise!

Is there anything else you can suggest I try? I am not a complete novice and have put in new harddrives, cards, etc, and can follow direction. If you would care to lead on, I will follow...your skills are ledgendary from what I have seen you do for others, and I hope we can have the same outcome. So what will it be; want to see the Everest report, or should I just start with replacing the soundcard, since I already bought a new one? Sincere thanks and I appreciate any help you can offer.

Charles

The diver link I gave was for onboard sound not a sound card, post Everest report, need to check chipset and if board seeing the sound card

[bookworm]

Originally Posted by Alfred11

Please Help:

Multi Media Audio Controller


18 April 2008

Hello

I am not able to send a question as the question page doesnot to be open>

It will be appreciated if someone help me from where I can download Multi media audio controller as I donot have it after I formated my PC.
My PC is as Follows:
-Windows XP Profession Service pack 2(build 2600)
-Dell Cmputer corp. OptiPlex GX260
-Classic serial no. CM6JGOJ
-Bus Clock: 400 megahertz
-Bios: Dell Computer Corporation AOO O5/10/2002
Driver HD 20.02 GB
Memory Modular : 510 Megabytes Installed Memory
Hard Drive: ST320011A s/n 3HT3ZNTM, rev 3.75 Status: Healthy. UDMA100. RPM: 7200 Multimedia: None detected.
Controller:Intell (r) 82801DB/DBM USB Enhanced Host
Display: Intel(R) 82845G/GL/GE/PE/GV Graphics
Controller (Display adapter): Dell M782p (Monitor) (15.2"vis,s/n IM97834EG8QR April 2003)
Processor: Intel Pentium 4. 1.8GHZ Level 2 Cache: 256KB Integrated
Bios Version: A00
Service Tag: CM6JG0J
Del - OptiPlex GX260

Best regards

Alfred

This is your audio driver from Dell http://support.euro.dell.com/support...3&fileid=67126

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[stevegrantleeuk]

Hi
New to this site and was hoping for some help! I seem to have the same problem as all the others in this topic. Yellow question and exclamation mark against the following :Multimedia Audio Controller, RAID controller and Video controller (VGA compatible). When I try to put a game in I get the message:
Could not initialise DirectSound.....
This has only occurred since re-installing XP.
The Belarc details are below:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Pentium 4
128 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: SiS-760
Serial Number: WYWP53405400
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/05/2005
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
36.78 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-216B [CD-ROM drive]
SONY DVD RW DW-G120A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Kingston DataTraveler 2.0 USB Device [Hard drive] (1.03 GB) -- drive 1
MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662212649566, rev AR1.0500, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 36.78 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
MATTHEW LEE 4/28/2008 3:53:03 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:01:6C7:BB:CC
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (4x)

Excuse my ignorance but once you get the driver do you need to install it for each of the three items?
Many thanks in advance
Cheers
Steve

[bookworm]

Originally Posted by stevegrantleeuk

Hi
New to this site and was hoping for some help! I seem to have the same problem as all the others in this topic. Yellow question and exclamation mark against the following :Multimedia Audio Controller, RAID controller and Video controller (VGA compatible). When I try to put a game in I get the message:
Could not initialise DirectSound.....
This has only occurred since re-installing XP.
The Belarc details are below:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Pentium 4
128 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: SiS-760
Serial Number: WYWP53405400
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/05/2005
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
36.78 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-216B [CD-ROM drive]
SONY DVD RW DW-G120A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Kingston DataTraveler 2.0 USB Device [Hard drive] (1.03 GB) -- drive 1
MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662212649566, rev AR1.0500, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 36.78 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
MATTHEW LEE 4/28/2008 3:53:03 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:01:6C7:BB:CC
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (4x)

Excuse my ignorance but once you get the driver do you need to install it for each of the three items?
Many thanks in advance
Cheers
Steve

not giving make or model or motherboard
Get Everest, copy and paste the Computer / Summary section

Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right click mouse - select Copy
Then open post – right click mouse – select Paste and the report will insert.

http://www.softpedia.com/get/System/...-Edition.shtml

[stevegrantleeuk]

Originally Posted by bookworm

not giving make or model or motherboard
Get Everest, copy and paste the Computer / Summary section

Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right click mouse - select Copy
Then open post – right click mouse – select Paste and the report will insert.

http://www.softpedia.com/get/System/...-Edition.shtml

Thanks for your prompt reply. Here is the everest report.

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer MATTHEW-LT7YGQ1
Generator MATTHEW LEE
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-04-29
Time 20:46


Summary

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MATTHEW-LT7YGQ1
User Name MATTHEW LEE

Motherboard:
CPU Type AMD Sempron, 1800 MHz (9 x 200) 3000+
Motherboard Name Unknown
Motherboard Chipset SiS 760, AMD Hammer
System Memory 480 MB (PC3200 DDR SDRAM)
BIOS Type Award (07/05/05)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive MAXTOR 6L040J2 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SAMSUNG CD-R/RW SW-216B (16x/10x/32x CD-RW)
Optical Drive SONY DVD RW DW-G120A
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38162 MB (35049 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device

Hope this helps!
Thanks again
Cheers
Steve

[bookworm]

Originally Posted by stevegrantleeuk

Thanks for your prompt reply. Here is the everest report.

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer MATTHEW-LT7YGQ1
Generator MATTHEW LEE
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-04-29
Time 20:46


Summary

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MATTHEW-LT7YGQ1
User Name MATTHEW LEE

Motherboard:
CPU Type AMD Sempron, 1800 MHz (9 x 200) 3000+
Motherboard Name Unknown
Motherboard Chipset SiS 760, AMD Hammer
System Memory 480 MB (PC3200 DDR SDRAM)
BIOS Type Award (07/05/05)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive MAXTOR 6L040J2 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SAMSUNG CD-R/RW SW-216B (16x/10x/32x CD-RW)
Optical Drive SONY DVD RW DW-G120A
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38162 MB (35049 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device

Hope this helps!
Thanks again
Cheers
Steve

Still not giving the information, any label on the tower giving the make and model, you could pop the side off the comp and look at the board, the make and model will be on the board, look something like this
http://www.overclockeddoc.com/bookwo...otherboard.JPG

[stevegrantleeuk]

Originally Posted by bookworm

Still not giving the information, any label on the tower giving the make and model, you could pop the side off the comp and look at the board, the make and model will be on the board, look something like this
http://www.overclockeddoc.com/bookwo...otherboard.JPG

Hi Barbara
Thanks for your reply. There are no labels on the tower (think it is a computer fair type made up of bits job). On the board there is an overprinted Winfast logo and a small white sticker with the following on: wywp 53405400 pc760m02-gx-6ls. That is all that I can see. If this is not what you need and the driver can't be traced can I get around the problem by buying a new seperate soundcard?
Once again, thank you for your help.
cheers
steve

[bookworm]

Originally Posted by stevegrantleeuk

Hi Barbara
Thanks for your reply. There are no labels on the tower (think it is a computer fair type made up of bits job). On the board there is an overprinted Winfast logo and a small white sticker with the following on: wywp 53405400 pc760m02-gx-6ls. That is all that I can see. If this is not what you need and the driver can't be traced can I get around the problem by buying a new seperate soundcard?
Once again, thank you for your help.
cheers
steve

this is I believe the board http://www.foxconnchannel.com/suppor...D=en-us0000004
Search by Product model
Motherboard
Socket 754
760GXK8MC
click Search

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[stevegrantleeuk]

Originally Posted by bookworm

this is I believe the board http://www.foxconnchannel.com/suppor...D=en-us0000004
Search by Product model
Motherboard
Socket 754
760GXK8MC
click Search

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Hi
Downloaded the drivers you listed. I downloaded the Raid, On board Audio and VGA drivers. The Raid and VGA seemed to install ok so I no longer have the yellow question mark against raid and vga but the audio one wouldn't install. The soundmax installation program starts but keeps giving error-could not install driver.
Any ideas where to go from here? New soundcard?
Cheers
Steve