Multimedia Audio Controller Driver - help please

[Kevin_gibson]

Originally Posted by bookworm

Thanks Kevin, but it looks to be a model for New Zealand and no support there for some time, the best bet is the board.

True, I dont suppose he could contact PB, but the only number I know is for the UK. It's strange even tho they don't do support for NZ, I thought they'd still have archive stuff on their systems.

[ninbuc]

Hi Bookworm,

I've done what you suggested 3 times now, and i still dont have sound, have you anymore ideas please?
Thanx

[bookworm]

Originally Posted by ninbuc

Hi Bookworm,

I've done what you suggested 3 times now, and i still dont have sound, have you anymore ideas please?
Thanx

check this

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

[mumbling]

Hey!

I'm trying to install my grandma's computer after it crashed. I'm having the same problem as the person in this topic described. Here's my information from Belarc. (excuse me if some things are in dutch, after all this is a dutch computer)

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: Nederlands (Nederland)
System Locale: Nederlands (Nederland) No details available
Processor a Main Circuit Board b
2,40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTeK Computer INC. P4S8X-X REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4S8X-X ACPI BIOS Revision 1003 08/13/2003
Drives Memory Modules c,d
80,02 Gigabytes Usable Hard Drive Capacity
73,48 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
Diskettestation

WDC WD800BB-00FRA0 [Hard drive] (80,03 GB) -- drive 0, s/n WD-WMAJD1781174, rev 77.07W77, SMART Status: Healthy 256 Megabytes Usable Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80,02 GB 73,48 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Van Merwijk 21-10-2009 12:50:42 (admin)
local system accounts
Administrator never (admin)
Gast never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standaarddiskettestationcontroller
Primair IDE-kanaal [Controller]
Secundair IDE-kanaal [Controller]
SiS PCI IDE-controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
Standaardbeeldscherm [Monitor]
Bus Adapters Multimedia
SiS 7001 PCI naar USB open host-controller (2x)
SiS PCI naar USB Enhanced host-controller Multimedia-audiocontroller
Standaardspelpoort
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Free Version 8.5
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
SoftV92 Data Fax Modem


Gigaset USB Adapter 108
primary Auto IP Address: 192.168.2.3 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:01:E3:C0:E0:BB
SiS 900-Based PCI Fast Ethernet Adapter

Networking Dns Server: 192.168.2.1
Standaardtoetsenbord (101/102 toetsen) of Microsoft Natural PS/2-toetsenbord [Keyboard]
PS/2-compatibele muis [Mouse]
USB-hoofdhub (3x)

-------------

Hope you can help, beccause she really would like to play her cardgames with sound! :P

[bookworm]

[quote=mumbling]Hey!

I'm trying to install my grandma's computer after it crashed. I'm having the same problem as the person in this topic described. Here's my information from Belarc. (excuse me if some things are in dutch, after all this is a dutch computer)

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: Nederlands (Nederland)
System Locale: Nederlands (Nederland) No details available
Processor a Main Circuit Board b
2,40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: ASUSTeK Computer INC. P4S8X-X REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4S8X-X ACPI BIOS Revision 1003 08/13/2003
Drives Memory Modules c,d
80,02 Gigabytes Usable Hard Drive Capacity
73,48 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
Diskettestation

WDC WD800BB-00FRA0 [Hard drive] (80,03 GB) -- drive 0, s/n WD-WMAJD1781174, rev 77.07W77, SMART Status: Healthy 256 Megabytes Usable Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80,02 GB 73,48 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Van Merwijk 21-10-2009 12:50:42 (admin)
local system accounts
Administrator never (admin)
Gast never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standaarddiskettestationcontroller
Primair IDE-kanaal [Controller]
Secundair IDE-kanaal [Controller]
SiS PCI IDE-controller RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
Standaardbeeldscherm [Monitor]
Bus Adapters Multimedia
SiS 7001 PCI naar USB open host-controller (2x)
SiS PCI naar USB Enhanced host-controller Multimedia-audiocontroller
Standaardspelpoort
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Free Version 8.5
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
SoftV92 Data Fax Modem


Gigaset USB Adapter 108

audio driver here at Asus http://support.asus.com/download/dow...Language=en-us

This driver will only work if your audio plug is one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[mumbling]

Thank you! I will try it on my grandma's computer as soon as I'm over there again!

[LandraStar]

So bookworm, you seem to be a sound goddess. Please help me if you can. My Multimedia Audio Controller is somehow not installed on my computer. I think I may have done it myself, by accident. I have a Dell Optiplex GX260 and I have gone to the Dell website with no luck. Please let me know how to get my sound working again. Thank you. And let me know if you need more information (and maybe where to find it).

[lace6921]

I have been pulling my hair out trying to resolve my problem. I swear nothing has been working. I reinstall XP Pro, uploaded SP3, tried going in services.msc, can't get that to fix it. I am at a breaking point. Either get the sound to work and say screw it. HELP PLEASE

Here is a copy of my Belarc Report:
Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

Processor
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Hyper-threaded (2 total)

Drives
570.12 Gigabytes Usable Hard Drive Capacity
293.67 Gigabytes Hard Drive Free Space

_NEC DV-5800A [CD-ROM drive]
LITE-ON DVDRW LDW-811S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HP psc 2175 USB Device [Hard drive] -- drive 2
MAXTOR STM3320620A [Hard drive] (320.07 GB) -- drive 0, s/n 5QF0JP38, rev 3.AAD, SMART Status: Healthy
ST3250620AS [Hard drive] (250.06 GB) -- drive 1, SMART Status: Healthy

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Virus Protection
McAfee VirusScan Version 99.9.99 Realtime File Scanning On

Main Circuit Board
Board: ASUSTeK Computer Inc. P4P800S Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1007.005 08/04/2005

Memory Modules
512 Megabytes Usable Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty

Local Drives
c: (NTFS on drive 0) 320.07 GB 54.99 GB free
d: (NTFS on drive 1) 250.05 GB 238.68 GB free

Display
RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
Princeton LCD1700 [Monitor] (17.1"vis, s/n WCCE5203203, December 2004)

Other Devices:
HID Non-User Input Data Filter (KB 911895) (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device (2x)
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)
psc 2170 (DOT4PRINT)


Thanks for any advice.

[imlosttt]

Hi there,
I've been reading through all the post, and I am so lost.
I recently got a custom made computer and the sound is not working, at all on the dang thing. The device manager has a yellow question mark by the 'multimedia audio controller'.
I really have no idea what to do...any help? thanks

Here's the computer info...
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. NF-CK804
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F1 12/29/2004
Drives Memory Modules c,d
200.05 Gigabytes Usable Hard Drive Capacity
142.19 Gigabytes Hard Drive Free Space

Memorex 52MAXX 3252AJ1 [CD-ROM drive]
TSSTcorp CDDVDW SH-S202J [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SiImage SCSI Disk Device (160.04 GB) -- drive 0
ST340014A [Hard drive] (40.02 GB) -- drive 1, s/n 4A353956534D4759

[bookworm]

Originally Posted by LandraStar

So bookworm, you seem to be a sound goddess. Please help me if you can. My Multimedia Audio Controller is somehow not installed on my computer. I think I may have done it myself, by accident. I have a Dell Optiplex GX260 and I have gone to the Dell website with no luck. Please let me know how to get my sound working again. Thank you. And let me know if you need more information (and maybe where to find it).

go here to Dell http://support.euro.dell.com/support...X_PNT_P4_GX260

first install the Chipset driver - then Restart your comp

then the audio driver - it can be picky to install so try installing using the If No Setup File method

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.


Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by lace6921

I have been pulling my hair out trying to resolve my problem. I swear nothing has been working. I reinstall XP Pro, uploaded SP3, tried going in services.msc, can't get that to fix it. I am at a breaking point. Either get the sound to work and say screw it. HELP PLEASE

Here is a copy of my Belarc Report:
Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

Processor
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Hyper-threaded (2 total)

Drives
570.12 Gigabytes Usable Hard Drive Capacity
293.67 Gigabytes Hard Drive Free Space

_NEC DV-5800A [CD-ROM drive]
LITE-ON DVDRW LDW-811S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HP psc 2175 USB Device [Hard drive] -- drive 2
MAXTOR STM3320620A [Hard drive] (320.07 GB) -- drive 0, s/n 5QF0JP38, rev 3.AAD, SMART Status: Healthy
ST3250620AS [Hard drive] (250.06 GB) -- drive 1, SMART Status: Healthy

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Virus Protection
McAfee VirusScan Version 99.9.99 Realtime File Scanning On

Main Circuit Board
Board: ASUSTeK Computer Inc. P4P800S Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1007.005 08/04/2005

Memory Modules
512 Megabytes Usable Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty

Local Drives
c: (NTFS on drive 0) 320.07 GB 54.99 GB free
d: (NTFS on drive 1) 250.05 GB 238.68 GB free

Display
RADEON 9200 SE Family (Microsoft Corporation) [Display adapter]
RADEON 9200 SE SEC Family (Microsoft Corporation) [Display adapter]
Princeton LCD1700 [Monitor] (17.1"vis, s/n WCCE5203203, December 2004)

Other Devices:
HID Non-User Input Data Filter (KB 911895) (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device (2x)
USB Mass Storage Device
USB Printing Support
USB Root Hub (5x)
psc 2170 (DOT4PRINT)


Thanks for any advice.

go here to Asus http://support.asus.com/download/dow...Language=en-us

under Others install the Intel chipset - then Restart your comp

then the audio - install this way using the If No Setup File method

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.


Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by imlosttt

Hi there,
I've been reading through all the post, and I am so lost.
I recently got a custom made computer and the sound is not working, at all on the dang thing. The device manager has a yellow question mark by the 'multimedia audio controller'.
I really have no idea what to do...any help? thanks

Here's the computer info...
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. NF-CK804
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F1 12/29/2004
Drives Memory Modules c,d
200.05 Gigabytes Usable Hard Drive Capacity
142.19 Gigabytes Hard Drive Free Space

Memorex 52MAXX 3252AJ1 [CD-ROM drive]
TSSTcorp CDDVDW SH-S202J [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SiImage SCSI Disk Device (160.04 GB) -- drive 0
ST340014A [Hard drive] (40.02 GB) -- drive 1, s/n 4A353956534D4759

Gigabyte not recognising the board, I think I know the audio driver, but to be sure can you Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose System Summary Only > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)


Do NOTE that some parts of this report may have information on your email address and IP address, edit these out and resave the text doc before attaching