Multimedia Audio Controller Driver - help please

[bookworm]

Originally Posted by americoperez

IBM Thinkpad T22
Sound was working fine when I had W2000. I upgraded to XP and it went silent. The built-in speakers, no sound. Headphones, no sound. I verified the basics. Found that device manager shows a yellow question mark next to "Multimedia Audio Controller"

I have been to the Lenovo site for downloads specific for the T22 model. Nothing for audio. It simply says that it should be included with the XP operating system.

I will be very grateful for any tips.

Check these out
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

[Mr_Moulee]

I'm having exactly the same problem with no driver for my multimedia audio controller..my belarc report is:
Windows XP Home Edition Service Pack 2 (build 2600) TOSHIBA Satellite 2450 PS245E-022MY-4B
System Serial Number: 63532762G
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Serial Number: $$C035F083
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.30 03/20/2003
Drives Memory Modules c,d
29.98 Gigabytes Usable Hard Drive Capacity
5.80 Gigabytes Hard Drive Free Space

MATSHITA UJDA740 DVD/CDRW [CD-ROM drive]

TOSHIBA MK3021GAS [Hard drive] (30.00 GB) -- drive 0, s/n 43637157S, rev GA124A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM 0' has 256 MB
Slot 'DIMM 1' has 256 MB
Local Drive Volumes


c: (FAT32 on drive 0) 29.98 GB 5.80 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
hannah 06/05/2007 23:34:54 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP PSC 1400 series on USB001
Controllers Display
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 420 Go (Toshiba) [Display adapter]
Default Monitor (2x)
Toshiba rnal Panel [Monitor] (15.2"vis)
Bus Adapters Multimedia
Toshiba ToPIC100 CardBus Controller (2x)
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
TOSHIBA Software Modem AMR


1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 82.33.97.107 / 21
Gateway: 82.33.96.1
Dhcp Server: 62.30.64.114
Physical Address: 00:08:0D:B23:3A

Networking Dns Servers: 62.31.176.39
194.117.134.19
195.188.53.175
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Radialpoint Filter (RPS-12798)
HP PSC 1400
SMC IrCC - Fast Infrared Port(IR module:HP)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
TOSHIBA SD Card Controller Type-A
Toshiba ACPI-Compliant Value Added Logical Device
Toshiba Value Added Logical and General Purpose Device
HP PSC 1400 series (DOT4USB)
USB Composite Device
USB Printing Support
USB Root Hub (4x)

Please help!!!

[mullanasruddin]

Hi, I also have the same problem. Here's the Belarc report on my PC.

Requesting help. Thanks in advanced!

-----------------------
Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor a
1.25 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives
161.97 Gigabytes Usable Hard Drive Capacity
113.55 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4520B [CD-ROM drive]
SONY DVD RW DRU-710A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (1.04 GB) -- drive 2
Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y2631HRE, rev YAR41BW0, SMART Status: Healthy
WDC WD800JB-00FMA0 [Hard drive] (80.03 GB) -- drive 1, s/n WD-WMAJ97195531, rev 13.03G13, SMART Status: Healthy

System Model
ASUSTeK Computer INC. A7N8X2.0 REV 2.xx
Enclosure Type: Desktop

Main Circuit Board b
Board: ASUSTeK Computer INC. A7N8X2.0 REV 2.xx
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1007 10/06/2003

Memory Modules c,d
1024 Megabytes Installed Memory

Slot 'DDR1' is Empty
Slot 'DDR2' has 512 MB
Slot 'DDR3' has 512 MB

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

Bus Adapters
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

Communications
1394 Net Adapter
1394 Net Adapter #2

Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
Default Monitor (3x)
Samsung SyncMaster [Monitor] (15.7"vis, s/n HCCR803373, August 2001)

Multimedia
Creative Game Port
Creative SB Audigy 2 ZS (WDM)
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
OHCI Compliant IEEE 1394 Host Controller (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
Unknown Device
USB Mass Storage Device
USB Root Hub (3x)

[bookworm]

Originally Posted by Mr_Moulee

I'm having exactly the same problem with no driver for my multimedia audio controller..my belarc report is:
Windows XP Home Edition Service Pack 2 (build 2600) TOSHIBA Satellite 2450 PS245E-022MY-4B
System Serial Number: 63532762G
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Serial Number: $$C035F083
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.30 03/20/2003
Drives Memory Modules c,d
29.98 Gigabytes Usable Hard Drive Capacity
5.80 Gigabytes Hard Drive Free Space

MATSHITA UJDA740 DVD/CDRW [CD-ROM drive]

TOSHIBA MK3021GAS [Hard drive] (30.00 GB) -- drive 0, s/n 43637157S, rev GA124A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM 0' has 256 MB
Slot 'DIMM 1' has 256 MB
Local Drive Volumes


c: (FAT32 on drive 0) 29.98 GB 5.80 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
hannah 06/05/2007 23:34:54 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP PSC 1400 series on USB001
Controllers Display
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 420 Go (Toshiba) [Display adapter]
Default Monitor (2x)
Toshiba rnal Panel [Monitor] (15.2"vis)
Bus Adapters Multimedia
Toshiba ToPIC100 CardBus Controller (2x)
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
TOSHIBA Software Modem AMR


1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 82.33.97.107 / 21
Gateway: 82.33.96.1
Dhcp Server: 62.30.64.114
Physical Address: 00:08:0D:B23:3A

Networking Dns Servers: 62.31.176.39
194.117.134.19
195.188.53.175
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Radialpoint Filter (RPS-12798)
HP PSC 1400
SMC IrCC - Fast Infrared Port(IR module:HP)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
TOSHIBA SD Card Controller Type-A
Toshiba ACPI-Compliant Value Added Logical Device
Toshiba Value Added Logical and General Purpose Device
HP PSC 1400 series (DOT4USB)
USB Composite Device
USB Printing Support
USB Root Hub (4x)

Please help!!!

This is the 2450 series for Europe driver is Soundmax http://www.isd.toshiba.com.au/71/liv...95638&x=12&y=8

Set a System Restore Point before installing just in case

[bookworm]

Originally Posted by mullanasruddin

Hi, I also have the same problem. Here's the Belarc report on my PC.

Requesting help. Thanks in advanced!

-----------------------
Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor a
1.25 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives
161.97 Gigabytes Usable Hard Drive Capacity
113.55 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4520B [CD-ROM drive]
SONY DVD RW DRU-710A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (1.04 GB) -- drive 2
Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y2631HRE, rev YAR41BW0, SMART Status: Healthy
WDC WD800JB-00FMA0 [Hard drive] (80.03 GB) -- drive 1, s/n WD-WMAJ97195531, rev 13.03G13, SMART Status: Healthy

System Model
ASUSTeK Computer INC. A7N8X2.0 REV 2.xx
Enclosure Type: Desktop

Main Circuit Board b
Board: ASUSTeK Computer INC. A7N8X2.0 REV 2.xx
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1007 10/06/2003

Memory Modules c,d
1024 Megabytes Installed Memory

Slot 'DDR1' is Empty
Slot 'DDR2' has 512 MB
Slot 'DDR3' has 512 MB

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

Bus Adapters
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

Communications
1394 Net Adapter
1394 Net Adapter #2

Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
Default Monitor (3x)
Samsung SyncMaster [Monitor] (15.7"vis, s/n HCCR803373, August 2001)

Multimedia
Creative Game Port
Creative SB Audigy 2 ZS (WDM)
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
OHCI Compliant IEEE 1394 Host Controller (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
Unknown Device
USB Mass Storage Device
USB Root Hub (3x)

It appears you have a sound card instaled, do you plug your audio into the I/O plate as here http://www.youtube.com/watch?v=YQzgQ39ovZY

or much lower down near the bottom of the tower

[mullanasruddin]

I plug my audio on the lower part of the tower where my soundcard is installed....

[bookworm]

Originally Posted by mullanasruddin

I plug my audio on the lower part of the tower where my soundcard is installed....

This is the link to your Sound card driver http://uk.europe.creative.com/suppor...pe=1&x=26&y=13

use the Update driver method to install
Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

[Mr_Moulee]

Originally Posted by bookworm

This is the 2450 series for Europe driver is Soundmax http://www.isd.toshiba.com.au/71/liv...95638&x=12&y=8

Set a System Restore Point before installing just in case

Thank you!!! you are a star

[mullanasruddin]

Thanks, I'll try this out.

Originally Posted by bookworm

This is the link to your Sound card driver http://uk.europe.creative.com/suppor...pe=1&x=26&y=13

use the Update driver method to install
Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

[Stephen1337]

Hi, i am trying to get my soundcards to work, its a pci, atleast i think, because i had to open up my computer, tehn insert it into a slot.

here is the belarc report:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: 5CGV831 (support for this PC)
Chassis Serial Number: 5CGV831
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.20 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN70821379D0RA.
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A00 05/23/2003
Drives Memory Modules c,d
480.06 Gigabytes Usable Hard Drive Capacity
471.51 Gigabytes Hard Drive Free Space

LITE-ON CD-RW SOHR-5239S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3320620A [Hard drive] (320.07 GB) -- drive 0, s/n 9RV042DH, rev 3.AAE, SMART Status: Healthy
Seagate External Drive USB Device [Hard drive] (160.04 GB) -- drive 1 126 Megabytes Installed Memory

Slot 'DIMM_1' has 128 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 320.06 GB 318.26 GB free
d: (FAT32 on drive 1) 160.00 GB 153.25 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 5/23/2003 12:07:02 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.2.4 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:02:2A:B5:06:E5

Networking Dns Server: 192.168.2.1
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
PS/2 Compatible Mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/10/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923689 - Critical (details...)
Q923694 - Important (details...)
Q923980 - Important (details...)
Q924191 - Critical (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928090 - Critical (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929969 - Critical (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
No details available

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 04/10/2007 Microsoft Security Bulletin Summary)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 7b4e3fc3
Microsoft - Internet Explorer 76475-017-2307781-21492 (Key: HJHXP-FXYTW-VKQD2-69QYW-62BXV)
Microsoft - WebFldrs XP 12345-111-1111111-43227
Microsoft - Windows Support Tools 12345-111-1111111-86473
Microsoft - Windows XP Home Edition 76475-017-2307781-21492 (Key: HJHXP-FXYTW-VKQD2-69QYW-62BXV)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Alexander Roshal - WinRAR archiver Version 3.62.0.0 *
Ares for windows Version 1.9 *
Ares p2p for windows Version 2.0 *
Belarc, Inc. - Advisor Version 7.2n *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Google Video Player Version 1, 0, 3, 3 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Messenger Version 8.1.0178 *
Microsoft Corporation - Windows Installer - Unicode Version 3.0.3790.2180 * Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
mIRC Version 6.21 *
Mozilla Corporation - Firefox Version 2.0.0.3 *
Shortcut to 2Wire_DSL_Setup_Tool *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 U11 Version 5.0.110.3 *
SwiftSwitch Version 2.39 *

[bookworm]

Originally Posted by Stephen1337

Hi, i am trying to get my soundcards to work, its a pci, atleast i think, because i had to open up my computer, tehn insert it into a slot.

here is the belarc report:
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: 5CGV831 (support for this PC)
Chassis Serial Number: 5CGV831
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.20 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN70821379D0RA.
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A00 05/23/2003
Drives Memory Modules c,d
480.06 Gigabytes Usable Hard Drive Capacity
471.51 Gigabytes Hard Drive Free Space

LITE-ON CD-RW SOHR-5239S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3320620A [Hard drive] (320.07 GB) -- drive 0, s/n 9RV042DH, rev 3.AAE, SMART Status: Healthy
Seagate External Drive USB Device [Hard drive] (160.04 GB) -- drive 1 126 Megabytes Installed Memory

Slot 'DIMM_1' has 128 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 320.06 GB 318.26 GB free
d: (FAT32 on drive 1) 160.00 GB 153.25 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 5/23/2003 12:07:02 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.2.4 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:02:2A:B5:06:E5

Networking Dns Server: 192.168.2.1
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
PS/2 Compatible Mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/10/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923689 - Critical (details...)
Q923694 - Important (details...)
Q923980 - Important (details...)
Q924191 - Critical (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928090 - Critical (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929969 - Critical (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
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Software Licenses [Back to Top]

Belarc - Advisor 7b4e3fc3
Microsoft - Internet Explorer 76475-017-2307781-21492 (Key: HJHXP-FXYTW-VKQD2-69QYW-62BXV)
Microsoft - WebFldrs XP 12345-111-1111111-43227
Microsoft - Windows Support Tools 12345-111-1111111-86473
Microsoft - Windows XP Home Edition 76475-017-2307781-21492 (Key: HJHXP-FXYTW-VKQD2-69QYW-62BXV)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Alexander Roshal - WinRAR archiver Version 3.62.0.0 *
Ares for windows Version 1.9 *
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Belarc, Inc. - Advisor Version 7.2n *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Google Video Player Version 1, 0, 3, 3 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Messenger Version 8.1.0178 *
Microsoft Corporation - Windows Installer - Unicode Version 3.0.3790.2180 * Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
mIRC Version 6.21 *
Mozilla Corporation - Firefox Version 2.0.0.3 *
Shortcut to 2Wire_DSL_Setup_Tool *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 U11 Version 5.0.110.3 *
SwiftSwitch Version 2.39 *

Did you buy a sound card, or did it come installed on your Dell , what sound card do you have , are your audio plugs near the bottom of your comp.

[cbz]

I have the same problam please help me --------
My machine could not find any driver for Multimedia audio controller therefor my audio system is not working at all. Information of my machine is as blow-
Computer Profile Summary
Computer Name: Ctr (in MSHOME)
Advisor Version: 7.2n
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
Processor a
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Drives
80.02 Gigabytes Usable Hard Drive Capacity
29.35 Gigabytes Hard Drive Free Space
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVGFEKZ, rev 8.01, SMART Status: Healthy
Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Communications
SoftV92 Data Fax Modem
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
*primary* IP*Address:* 192.168.0.20 / 24
Gateway:* 192.168.0.254
Physical*Address:* 00:118:03:CB:16
System Model
HCL Infosystems Limited
System Serial Number: C043A1208837
Enclosure Type: Desktop
Main Circuit Board b
Board: ASUSTeK Computer INC. P4P800-VM Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1013.008 09/08/2004
Memory Modules c,d
504 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' has 256 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 23.30 GB 16.52 GB free
d: (NTFS on drive 0) 52.43 GB 8.60 GB free
e: (FAT32 on drive 0) 4.29 GB 4.23 GB free
Network Drives
None detected
Printers
Adobe PDF Converter on My Documents\*.pdf
Generic / Text Only on \\PHYSIOLOGY\Printer3
hp LaserJet 3020 PCL 6 on DOT4_001
IBM Proprinter II on \\PHYSIOLOGY\Printer2
Microsoft Office Document Image Writer Driver on \\PC\Printer
Microsoft Office Document Image Writer Driver on \\PHYSIOLOGY\Printer
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Display
Intel(R) 82865G Graphics Controller [Display adapter]
HCL Peripherals HCM785RFM [Monitor] (15.7"vis, s/n 707044715538, November 2004)

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
VIA OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

Virus Protection
AVG 7.5.467 Version 7.5.467
****Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/10/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB900725 - Important *(details...)
Q917283 - Important *(details...)
Q917344 - Critical *(details...)
Q918118 - Important *(details...)
Q922770 - Moderate *(details...)
Q923689 - Critical *(details...)
Q923694 - Important *(details...)
Q924496 - Moderate *(details...)
Q924667 - Important *(details...)
Q925398 - Critical *(details...)
Q925902 - Critical *(details...)
Q926255 - Important *(details...)
Q926436 - Important *(details...)
Q927779 - Critical *(details...)
Q927802 - Important *(details...)
Q927978 - Critical *(details...)
Q928090 - Critical *(details...)
Q928255 - Important *(details...)
Q928843 - Critical *(details...)
Q929969 - Critical *(details...)
Q930178 - Critical *(details...)
Q931261 - Critical *(details...)
Q931784 - Important *(details...)
Q932168 - Critical *(details...)

[Stephen1337]

Originally Posted by bookworm

Did you buy a sound card, or did it come installed on your Dell , what sound card do you have , are your audio plugs near the bottom of your comp.

i have no idea what sound card it is, and my audio plugs are at the bottom, its a pci audio card i think, you know the ram slots? how you put the card into the slot? thats what i did with my soundcard

[bookworm]

Originally Posted by Stephen1337

i have no idea what sound card it is, and my audio plugs are at the bottom, its a pci audio card i think, you know the ram slots? how you put the card into the slot? thats what i did with my soundcard

You wil need to pop open the case to look or get Everest copy and paste the Computer/Summary section it may give us the sound card http://www.softpedia.com/get/System/...-Edition.shtml

[dannygreen99]

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) DIXONSXP Ei 304
System Serial Number: 910300300600N64100386
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: DIXONSXP RC4107MA-RS2H
Serial Number: UYCF63900574
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/05/2006
Drives Memory Modules c,d
75.51 Gigabytes Usable Hard Drive Capacity
23.47 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SHW-160P6S [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800BB-00JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAM9DD68574, rev 05.01C05, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 75.51 GB 23.47 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 24/08/2006 11:27:48 (admin)
Danny green 16/05/2007 17:19:06 (admin)
Janet Good 15/05/2007 19:42:32 (admin)
local system accounts
Guest never
HelpAssistant never
Mark Green 16/05/2007 07:54:19 (admin)
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) ATI RADEON XPRESS 200 Series [Display adapter]
DIX 1704B [Monitor] (17.1"vis, s/n 002400, November 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices

Realtek RTL8139/810x Family Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:15:58:77:2A:57
USB Cable Modem 351000
primary Auto IP Address: 82.20.228.154 / 22
Gateway: 82.20.228.1
Dhcp Server: 80.3.160.21
Physical Address: 00:02:8A:62:AA:4F

Networking Dns Servers: 194.168.4.100
194.168.8.100
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (3x)

I hope that the right information, sorry if its not.

What do I do from here?

Thanks in Advance!