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Multimedia Audio Controller Driver - help please

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  #151  
Old 08-06-2007, 08:58 PM
vicdamonejr Offline
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Join Date: Aug 2007
Posts: 4
The only sort of identifying numbers on the board say:

BP2120D


Is that at all helpful?
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  #152  
Old 08-07-2007, 03:16 AM
Coops Offline
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Join Date: Aug 2007
Posts: 1
Multimedia Audio Controller for "Time" Computer

Hi, I've reinstalled Windows XP Home SP2 on our home PC after it was running badly. Everything is perfect now apart from no sound. The computer is a Time Computers 8366-8233 with a MICRO-STAR INTERNATIONAL CO., LTD MS-6382 motherboard. Could anyone let me know the driver I need to install to get the sound back.

Thanks
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  #153  
Old 08-08-2007, 02:43 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,011
Quote:
Originally Posted by vicdamonejr
The only sort of identifying numbers on the board say:

BP2120D


Is that at all helpful?

No I'm afraid I can't find this board, all I can suggest is to install the driver this way, using the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #154  
Old 08-08-2007, 04:49 PM
LuDaCrIs Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
Can you help me with audio drivers???

I reformatted and I cant get any audio to work. I tried ac97 realtek drivers, but i got a code ten in my device manager. Were those even the right drivers to install?



Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Gateway Gateway M300 Rev 1
Enclosure Type: Portable

Processor
1.60 gigahertz AMD Mobile Sempron
64 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board
Board: Gateway
Bus Clock: 200 megahertz
BIOS: Gateway 68.01 10/27/05

Drives
40.00 Gigabytes Usable Hard Drive Capacity
30.69 Gigabytes Hard Drive Free Space

TSSTcorp CDW/DVD TS-L462A [CD-ROM drive]

HTS424040M9AT00 [Hard drive] (40.01 GB) -- drive 0, s/n MPA245Q2DT0MVA, rev MA2OA71A, SMART Status: Healthy

Memory Modules
960 Megabytes Installed Memory

Slot 'DIMM 1' is Empty
Slot 'DIMM 2' has 512 MB

Local Drive Volumes
c: (NTFS on drive 0) 40.00 GB 30.69 GB free

Network Drives
None detected

Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

Display
ATI MOBILITY RADEON XPRESS 200 [Display adapter]
Default Monitor (2x)

Multimedia
None detected

Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)


I also ran another driver scan program and came up with this:

Device: IXP SB400 AC'97 Audio Controller
Vendor: ATI Technologies Inc
OEM: Gateway 2000
Manufacturer: UNKNOWN
---------------------------------------------
Class: UNKNOWN
Version:
Date:
Manufacturer: UNKNOWN
---------------------------------------------
Capabilities: 0
CompatibleIDs: PCI\VEN_1002&DEV_4370&REV_02
DeviceDesc: Multimedia Audio Controller
HardwareID: PCI\VEN_1002&DEV_4370&SUBSYS_0300107B&REV_02
LocationInformation: PCI bus 0, device 20, function 5
---------------------------------------------
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  #155  
Old 08-08-2007, 06:59 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,011
Quote:
Originally Posted by LuDaCrIs
I reformatted and I cant get any audio to work. I tried ac97 realtek drivers, but i got a code ten in my device manager. Were those even the right drivers to install?



Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Gateway Gateway M300 Rev 1
Enclosure Type: Portable

Processor
1.60 gigahertz AMD Mobile Sempron
64 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board
Board: Gateway
Bus Clock: 200 megahertz
BIOS: Gateway 68.01 10/27/05

Drives
40.00 Gigabytes Usable Hard Drive Capacity
30.69 Gigabytes Hard Drive Free Space

TSSTcorp CDW/DVD TS-L462A [CD-ROM drive]

HTS424040M9AT00 [Hard drive] (40.01 GB) -- drive 0, s/n MPA245Q2DT0MVA, rev MA2OA71A, SMART Status: Healthy

Memory Modules
960 Megabytes Installed Memory

Slot 'DIMM 1' is Empty
Slot 'DIMM 2' has 512 MB

Local Drive Volumes
c: (NTFS on drive 0) 40.00 GB 30.69 GB free

Network Drives
None detected

Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller

Display
ATI MOBILITY RADEON XPRESS 200 [Display adapter]
Default Monitor (2x)

Multimedia
None detected

Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)


I also ran another driver scan program and came up with this:

Device: IXP SB400 AC'97 Audio Controller
Vendor: ATI Technologies Inc
OEM: Gateway 2000
Manufacturer: UNKNOWN
---------------------------------------------
Class: UNKNOWN
Version:
Date:
Manufacturer: UNKNOWN
---------------------------------------------
Capabilities: 0
CompatibleIDs: PCI\VEN_1002&DEV_4370&REV_02
DeviceDesc: Multimedia Audio Controller
HardwareID: PCI\VEN_1002&DEV_4370&SUBSYS_0300107B&REV_02
LocationInformation: PCI bus 0, device 20, function 5
---------------------------------------------

There are a few models in the M300 series, look under the notebook the model will be shown, none of the models I have looked at had Realtek, this is a list of the models in that series,
http://support.gateway.com/support/s...e=mo_M300.html

if you need more help, just post the model
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #156  
Old 08-08-2007, 07:47 PM
LuDaCrIs Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
well....the model number seems to be worn off the sticker.....Any ideas what to do now?

What does this mean?

IXP SB400 AC'97 Audio Controller

Thanks for the help

Last edited by LuDaCrIs : 08-08-2007 at 08:10 PM.
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  #157  
Old 08-08-2007, 08:12 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,011
Quote:
Originally Posted by LuDaCrIs
well....the model number seems to be worn off the sticker.....Any ideas what to do now?

None of the models are an AMD processor, Get Everest, copy and paste the Computer / Summary section http://www.softpedia.com/progDownloa...oad-16369.html

see if it gives more clues, it will be later this evening before I ca check
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #158  
Old 08-08-2007, 08:38 PM
LuDaCrIs Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
OK, here goes:


Thanks again,


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name
User Name

Motherboard:
CPU Type Mobile AMD Sempron LV, 1600 MHz (8 x 200) 2800+
Motherboard Name Gateway
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 960 MB (PC3200 DDR SDRAM)
BIOS Type Phoenix (10/27/05)

Display:
Video Adapter ATI MOBILITY RADEON XPRESS 200 (64 MB)
Video Adapter ATI MOBILITY RADEON XPRESS 200 (64 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)

Multimedia:
Audio Adapter ATI SB400 - AC'97 Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HTS424040M9AT00 (40 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive TSSTcorp CDW/DVD TS-L462A (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38146 MB (33327 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Broadcom 802.11g Network Adapter (192.168.0.100)

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
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  #159  
Old 08-09-2007, 07:21 PM
midgetmark10 Offline
Registered User
 
Join Date: Aug 2007
Posts: 4
Ok, so I don't know much about this computer because my dad normally deals with it but it hasn't had sound for a while since xp got restored. When I try and download the realtek drivers ac'97 that is recommended by the computer from the official website it crashes mid way through installing and a blue screen comes up and it doesnt install. I wanted to know if these are the right drivers and how to get sound back again. The multimedia audio controller thing says no drivers are installed for this device. I was wondering if this could help to find me drivers that will work. this is from belarc.


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: WinFast 760GXK8MC
Serial Number: WYWM54805490
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/08/2005
Drives Memory Modules c,d
20.48 Gigabytes Usable Hard Drive Capacity
13.79 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8524B [CD-ROM drive]
LG CD-ROM CRD-8520B
3.5" format removeable media [Floppy drive]

Maxtor 32049H2 [Hard drive] (20.49 GB) -- drive 0, s/n L20VKSEC, rev YAH814Y0, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 20.48 GB 13.79 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Home 09/08/2007 23:49:10 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Lexmark 3200 Color Jetprinter on LPT1:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller SiS 651_661FX_741_760_760GX_M661FX_M661MX_M741_M760_M7 60GX [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Creative Game Port
Creative SB Live! series
Multimedia Audio Controller
Communications Other Devices
Best Data Data Fax Modem


GlobeSpan USB ADSL LAN Modem
primary APIPA Address: 169.254.217.125 / 16
Physical Address: 00:11:F5:9D:16:56
SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:01:6C:FD:84:13

Networking Dns Server: 205.188.146.145
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
AVG 7.5.476 Version 7.5.476
Realtime File Scanning On


Please help , no music is driving me crazy :/
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  #160  
Old 08-09-2007, 07:42 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,011
Quote:
Originally Posted by Coops
Hi, I've reinstalled Windows XP Home SP2 on our home PC after it was running badly. Everything is perfect now apart from no sound. The computer is a Time Computers 8366-8233 with a MICRO-STAR INTERNATIONAL CO., LTD MS-6382 motherboard. Could anyone let me know the driver I need to install to get the sound back.

Thanks

MSI don't list the board under MS-6382, but I think I have it, to be sure can you Get Everest, copy and paste the Computer / Summary section so i can check the specs
http://www.softpedia.com/progDownloa...oad-16369.html
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #161  
Old 08-09-2007, 08:11 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,011
Quote:
Originally Posted by LuDaCrIs
OK, here goes:


Thanks again,


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name
User Name

Motherboard:
CPU Type Mobile AMD Sempron LV, 1600 MHz (8 x 200) 2800+
Motherboard Name Gateway
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 960 MB (PC3200 DDR SDRAM)
BIOS Type Phoenix (10/27/05)

Display:
Video Adapter ATI MOBILITY RADEON XPRESS 200 (64 MB)
Video Adapter ATI MOBILITY RADEON XPRESS 200 (64 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)

Multimedia:
Audio Adapter ATI SB400 - AC'97 Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HTS424040M9AT00 (40 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive TSSTcorp CDW/DVD TS-L462A (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38146 MB (33327 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Broadcom 802.11g Network Adapter (192.168.0.100)

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

I need more info, a serial number or the model, it is just not on the gateway site with these specs.
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #162  
Old 08-09-2007, 08:58 PM
LuDaCrIs Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
Well, the system, I think, is custom built. I didnt buy it from gateway.

Dont i need some southbridge (ixp sb400) drivers or something?
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  #163  
Old 08-10-2007, 08:03 AM
LuDaCrIs Offline
Registered User
 
Join Date: Aug 2007
Posts: 6
I got it to work.

I went to another forum and found these drivers, http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?dlc=en&lc=en&os=228&product= 1818477&lang=en&cc=us&softwareitem=ob-37058-1. I had to force install them, but it worked perfectly.

If anyone has IXP SB400 ac'97 Audio controller as their audio, this should work.

Thanks for the help anyway bookworm.
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  #164  
Old 08-10-2007, 06:05 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,011
Quote:
Originally Posted by midgetmark10
Ok, so I don't know much about this computer because my dad normally deals with it but it hasn't had sound for a while since xp got restored. When I try and download the realtek drivers ac'97 that is recommended by the computer from the official website it crashes mid way through installing and a blue screen comes up and it doesnt install. I wanted to know if these are the right drivers and how to get sound back again. The multimedia audio controller thing says no drivers are installed for this device. I was wondering if this could help to find me drivers that will work. this is from belarc.


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: WinFast 760GXK8MC
Serial Number: WYWM54805490
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/08/2005
Drives Memory Modules c,d
20.48 Gigabytes Usable Hard Drive Capacity
13.79 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8524B [CD-ROM drive]
LG CD-ROM CRD-8520B
3.5" format removeable media [Floppy drive]

Maxtor 32049H2 [Hard drive] (20.49 GB) -- drive 0, s/n L20VKSEC, rev YAH814Y0, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 20.48 GB 13.79 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Home 09/08/2007 23:49:10 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Lexmark 3200 Color Jetprinter on LPT1:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller SiS 651_661FX_741_760_760GX_M661FX_M661MX_M741_M760_M7 60GX [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Creative Game Port
Creative SB Live! series
Multimedia Audio Controller
Communications Other Devices
Best Data Data Fax Modem


GlobeSpan USB ADSL LAN Modem
primary APIPA Address: 169.254.217.125 / 16
Physical Address: 00:11:F5:9D:16:56
SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:01:6C:FD:84:13

Networking Dns Server: 205.188.146.145
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
AVG 7.5.476 Version 7.5.476
Realtime File Scanning On


Please help , no music is driving me crazy :/

It looks like you have a sound card installed, there will be 2 sets of audio plugs, one set on the I/O plate and one set in an expansion slot see here
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
click image to focus.

the onboard sound for that board is Soundmax,but let me know which audio plugs you are using,try the other audio plugs as well
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #165  
Old 08-10-2007, 06:34 PM
midgetmark10 Offline
Registered User
 
Join Date: Aug 2007
Posts: 4
I tried all the audio plugs and still no sound
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