Other Devices Question Marks

[Benarmstrong]

Hi all!

I had a virus on my machine and have installed XP professional SP3 and now I cant get any sound.

On device manager I've got yellow question marks next to Other Devices which are Multimedia Audio Controller, SM Bus Controller, and Video Controller (VGA compatible)

The machine is a Compaq Presario SR1000, I've tried searching both this site and the compaq/HP websites for the drives I need but have come to a dead end.

I've ran a Belarc Advisor and here are the results

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Compaq Presario 061 EP103AA-ABU SR1709UK GB610 0nx0411RE101AMETM00
System Serial Number: CZX6022KRL
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
256 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI AMETHYST-M 1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.36 10/21/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
77.34 Gigabytes Hard Drive Free Space

HP DVD Writer 740b [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5MR4P9KL, rev 8.11, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 77.34 GB free

Network Drives
None detected

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected

Other Devices
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (3x)

Missing Microsoft Security Hotfixes
Q938127 - Critical (details...)
Q938464 - Critical (details...)
Q950760 - Moderate (details...)
Q950762 - Important (details...)
Q950974 - Important (details...)
Q951066 - Important (details...)
Q951376 - Critical (details...)
Q951698 - Critical (details...)
Q951748 - Important (details...)
Q952954 - Critical (details...)
Q953838 - Critical (details...)


Installed Microsoft Hotfixes [Back to Top]
Windows XP
SP3
KB915865 on 18/09/2008 (details...)

Thanks very much in advance

Ben

[Monty007]

Hi, as far as I can tell this looks like the drivers for your system. The audio driver is the first download and the video driver is under "original drivers".
http://h10025.www1.hp.com/ewfrf/wc/s...o duct=407672

[Benarmstrong]

Thank you very much for replying.

The multimedia audio controller driver didnt work, it came up with a message saying that I do not have Soundblaster hardware.

Thankfully The VGA drivers worked!

The other one is the SM Bus controller which I dont even know what it is!

[Monty007]

Hi the Compaq Presario SR1000 will have a letter after it which could be either, IL, T, V or Z.
If you do not know you may have to thake the side off your PC and it should be written on the M/B

[Benarmstrong]

On the sticker on top of the CPU just says SR1000, I've opened it up and found the MB is a MS-7184. I google'd it and it says it has a on board audio card
Controller: AC-97
Realtek ALC658C 6-channel CODEC chipset.
Ive tried googling that for the drivers but am confused as to which one I should D/L. Any ideas?
Thanks a lot

[Benarmstrong]

I took a ount and D/L'ed a driver for Realtek AC97 and it actually worked! Im very suprised! Thank you very much for your help Monty, your a ledge!

[Benarmstrong]

Punt* lol, Cheers