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sound doesnt work

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  #1  
Old 08-30-2006, 11:20 PM
twistersoda Offline
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Join Date: Aug 2006
Posts: 3
sound doesnt work

k so lyk heres my windows stats. plz help teh noob.

baisically my sound doesnt work. i wiped my pc and now it doesnt work. i think the drivers missing or something idk.



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dell DE051
System Service Tag: 5YMNZ81 (support for this PC)
Chassis Serial Number: 5YMNZ81
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corp. 0CF458
Serial Number: ..CN708215AIA06P.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A00 08/15/2005
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
14.44 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW DVD8701 [CD-ROM drive]
VS3673R RSL144Q SCSI CdRom Device [CD-ROM drive]

HDS728080PLAT20 [Hard drive] (80.00 GB) -- drive 0, s/n PFD2T5SWRBWNNX, rev PF2OA27A, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 20.97 GB 4.41 GB free
d: (NTFS on drive 0) 59.02 GB 10.04 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/30/2005 8:24:02 AM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
PHILBINS domain logons
ryan (admin)

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
DELL E156FP [Monitor] (14.9"vis, s/n Y999859L4GDT, September 2005) (2x)
Bus Adapters Multimedia
SCSI/RAID Host Controller
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:13:20:C1:1C:27
Linksys Wireless-G PCI Adapter

Networking Dns Servers: 68.87.69.146
68.87.85.98
HID-compliant consumer control device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Root Hub (4x)
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  #2  
Old 08-31-2006, 12:28 AM
twistersoda Offline
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Join Date: Aug 2006
Posts: 3
Bump. I really need sound. Plz.
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  #3  
Old 08-31-2006, 01:21 AM
RAZman25's Avatar
RAZman25 Offline
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Join Date: Aug 2006
Location: Montreal
Posts: 57
You can download drivers from Dell support (http://support.dell.com). Using the Dell service tag, you will be able to find the driver for the onboard sound card of your computer.
__________________
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"The truth is out there"
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  #4  
Old 08-31-2006, 01:29 AM
yoni5002's Avatar
yoni5002 Offline
Registered User
 
Join Date: Oct 2005
Posts: 923
Quote:
Originally Posted by twistersoda
k so lyk heres my windows stats. plz help teh noob.

baisically my sound doesnt work. i wiped my pc and now it doesnt work. i think the drivers missing or something idk.



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dell DE051
System Service Tag: 5YMNZ81 (support for this PC)
Chassis Serial Number: 5YMNZ81
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corp. 0CF458
Serial Number: ..CN708215AIA06P.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A00 08/15/2005
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
14.44 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW DVD8701 [CD-ROM drive]
VS3673R RSL144Q SCSI CdRom Device [CD-ROM drive]

HDS728080PLAT20 [Hard drive] (80.00 GB) -- drive 0, s/n PFD2T5SWRBWNNX, rev PF2OA27A, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 20.97 GB 4.41 GB free
d: (NTFS on drive 0) 59.02 GB 10.04 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/30/2005 8:24:02 AM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
PHILBINS domain logons
ryan (admin)

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
DELL E156FP [Monitor] (14.9"vis, s/n Y999859L4GDT, September 2005) (2x)
Bus Adapters Multimedia
SCSI/RAID Host Controller
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem


Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:13:20:C1:1C:27
Linksys Wireless-G PCI Adapter

Networking Dns Servers: 68.87.69.146
68.87.85.98
HID-compliant consumer control device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Root Hub (4x)


Click here to download your PC's Audio drivers
__________________
http://windowsedge.com
Yoni
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  #5  
Old 08-31-2006, 01:39 AM
twistersoda Offline
Registered User
 
Join Date: Aug 2006
Posts: 3
That doesnt work. It says its not compaitable. What else could it be?
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  #6  
Old 08-31-2006, 01:53 AM
RAZman25's Avatar
RAZman25 Offline
Registered User
 
Join Date: Aug 2006
Location: Montreal
Posts: 57
If it is not compatible, then you really should ask Dell support... unless you are not using the onboard sound. Are you actually using the onboard sound or did you install a sound card in your computer? If you really are using the onboard one, you might want to try "Chat With Us" from Dell support site.
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"The truth is out there"
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  #7  
Old 08-31-2006, 01:53 AM
yoni5002's Avatar
yoni5002 Offline
Registered User
 
Join Date: Oct 2005
Posts: 923
Download the Chipset Software Installation Utility from here
__________________
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Yoni
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  #8  
Old 08-31-2006, 02:43 AM
vettis Offline
Registered User
 
Join Date: Aug 2006
Posts: 9
Hi
I was wondering if anyone could help me. I have read a lot about sound devices not working on XP and I have the same problem. There is a yellow exclamation mark next to the Multimedia audio controller in Device manager. I have tried to reinstall and update but it says there is software missing. I've tried to download drivers but none work. Im on a work computer so I have to be careful I guess. Heres the info. Thanks if you can help me.

Computer Name: Vstore (in MULTIFAX)
Profile Date: Sunday, 1 October 2006 4:18:15 PM
Advisor Version: 7.2a
Windows Logon: VICSTORE


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional (build 2600) No details available
Processor a Main Circuit Board b
450 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 4.60 PGMA 05/11/99
Drives Memory Modules c,d
10.26 Gigabytes Usable Hard Drive Capacity
2.49 Gigabytes Hard Drive Free Space

ATAPI CD-ROM DRIVE-40X
3.5" format removeable media [Floppy drive]

QUANTUM FIREBALLlct20 10 [Hard drive] (10.26 GB) -- drive 0, s/n 751140582808, rev APL.0900, SMART Status: Healthy 384 Megabytes Installed Memory

Slot '0' has 128 MB
Slot '1' has 256 MB
Slot '2' is Empty
Local Drive Volumes

c: (FAT32 on drive 0) 2.11 GB 191 MB free
e: (NTFS on drive 0) 8.15 GB 2.30 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
admin 1/10/2006 3:31:23 PM (admin)
Administrator 25/03/2004 11:10:14 AM (admin)
Darren 18/06/2004 4:13:41 PM (admin)
Evan 1/08/2005 1:06:35 PM (admin)
Guest 1/10/2006 3:31:24 PM
VICSTORE 1/10/2006 3:31:34 PM (admin)
local system accounts
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Epson Stylus COLOR 760 ESC/P 2 on \\SHOW-LAPTOP\Printer6
Generic / Text Only on \\VSTORE\MELBPICKSLIP
Generic / Text Only on LPT1:
HP CopyJet on \\SHOWROOM\Printer11
Kyocera FS-680 on \\ADV4\Kyocera
Kyocera FS-9000 KX on \\ice.melbourne.advance-e.com.au\Kyocera FS-9000 KX
Kyocera FS-9000 KX on \\showroom\Kyocera FS-9000 KX
Kyocera Mita CS-2550 KX on IP_192.168.1.52km2550
Kyocera Mita FS-8000C KX on \\showroom\Kyocera Mita FS-8000C KX
Kyocera Mita FS-C5016N KX on \\SHOWROOM\Printer9
Kyocera Mita FS-C5016N KX on \\ice.melbourne.advance-e.com.au\Kyocera Mita FS-C5016N KX
Kyocera Mita FS-C5016N KX on \\showroom\Kyocera Mita FS-C5016N KX
Panasonic KX-P8420 on \\SAM\Printer
Panasonic KX-P8420 on \\ice.melbourne.advance-e.com.au\Panasonic KX-P8420

Controllers Display
Standard floppy disk controller
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA Vanta [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(r) 82371AB/EB PCI to USB Universal Host Controller None detected
Communications Other Devices

3Com 3C905TX-based Ethernet Adapter (Generic)
primary IP Address: 192.168.16.11 / 24
192.168.1.4 / 24
Gateway: 191.168.1.254
Physical Address: 00:10:4B:73:FD:B2

Networking Dns Servers: 202.74.164.3
202.74.164.33
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
NT Apm/Legacy Interface Node
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 08/08/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q317244 - Unrated (details...)
Q328310 - Unrated (details...)
Q331953 - Unrated (details...)
Q810833 - Low (details...)
Q833987 - Critical (details...)
Q834707 - Critical (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q873376 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q318202 on 16/04/2004 (details...)
Q318203 on 16/04/2004 (details...)
Q832483 on 16/04/2004 (details...)
KB870669 (details...)
Internet Explorer
Q330994 (details...)
Q823353 (details...)
Q832894 (details...)
Q837009 (details...)
Q867801 (details...)
Windows Media Player
WM320920.1 (details...)
WM819639 (details...)
Q828026 (details...)
SP0
Q828026 on 15/04/2004 (details...)
Windows XP
SP1
Q309521 on 16/04/2004 (details...)
Q311889 on 16/04/2004 (details...)
Q311967 on 16/04/2004 (details...)
Q313450 on 16/04/2004 (details...)
Q314862 on 16/04/2004 (details...)
Q315000 on 16/04/2004 (details...)
Q315403 on 16/04/2004 (details...)
Q317277 on 16/04/2004 (details...)
Q318138 on 16/04/2004 (details...)
Q319580 on 16/04/2004 (details...)
Q323172 on 16/04/2004 (details...)
Q324096 on 16/04/2004 (details...)
Q324380 on 16/04/2004 (details...)
Q326830 on 16/04/2004 (details...)
Q328940 on 15/04/2004 (details...)
Q329048 on 16/04/2004 (details...)
Q329170 on 16/04/2004 (details...)
Q329390 on 16/04/2004 (details...)
Q329441 on 16/04/2004 (details...)
Q329834 on 16/04/2004 (details...)
Q810577 on 16/04/2004 (details...)
Windows XP
SP1 (continued)
Q811493 on 16/04/2004 (details...)
Q811630 on 21/04/2004 (details...)
Q815021 on 16/04/2004 (details...)
Q817606 on 16/04/2004 (details...)
Q819696 on 15/04/2004 (details...)
KB821557 on 15/04/2004 (details...)
KB823182 on 15/04/2004 (details...)
KB824105 on 15/04/2004 (details...)
KB824141 on 15/04/2004 (details...)
KB824146 on 15/04/2004 (details...)
KB828028 on 15/04/2004 (details...)
KB828035 on 15/04/2004 (details...)
SP2
Q323255 on 16/04/2004 (details...)
Q329115 on 16/04/2004 (details...)
KB823559 on 15/04/2004 (details...)
KB825119 on 15/04/2004 (details...)
KB828741 on 20/04/2004 (details...)
KB835732 on 21/04/2004 (details...)
KB837001 on 20/04/2004 (details...)
KB839643 on 10/06/2004 (details...)
KB839645 on 14/07/2004 (details...)
KB840315 on 14/07/2004 (details...)
KB840374 on 26/05/2004 (details...)
KB841873 on 14/07/2004 (details...)
KB842773 on 14/07/2004 (details...)
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