My computer cannot detect USB Ports..

[davidw89]

This has been happening for over 2 month now.

My computer has problem detecting the printer port. Originall when i got it it was working fine. After a few weeks it stop detecting my printer and when i press print it would say printing error or cannot detect the printer. I bought a new cord and it looks like its 'fixed' only to notice one week after it stop working again. I have since purchased a new cord and still hasnt fixed it. I caolled Canon and they went through the process with me.. (my printer is ip4200) and they said theres a problem with my usb driver.

Heres a pictures of what happens when i plug it into my computer


My computer to printer is connected via a Type B usb connecter. Any ideas on how i could solve this problem? Iam on Window Xp Service Pack 2..My Motherboard is ASUS P4PE (intel 845PE)..if u want anymore info let me know.

As you can see here on device manager my computer cant recognise it..it is listed as unknown. I cannot install my driver (i tried unistalling/reinstalling in the hope of it wil lbe fixed) as during installing it cannot find the specified port. (i.e. it cant detect my printer)

[snowmonkey]

Did you tell Canon that you are running Windows Vista ??? Is that windows Vista or you have modified the shell to look like Vista ?

Removing the USB port is not hard in Windows XP...you can remove the registry entry and it's done...but I'm not sure about Vista.

Cheers

[davidw89]

Na its not Vista its window xp with htat vista background