windows xp audio problem

[neonworld]

hi there,

i have a problem with my audio, i am running windows xp home edition, now then after trying to install a (m audio fast track usb guitar and mic recording interface) i seem to have no audio at all this is day 3 of my waisted life, the problem is whenever i go to sounds and audio devices to choose my m audio fast track, the main the main sounds and audio device properties box, says no audio device (and no buttons are enabled for me to choose anything), if i go to the hardware tab to choose my m audio it says the device is working properly, if i right click on properties it says the diver is enabled but not been started.

the selection already in the sound playback etc is modem #0 line playback/record, ive tried my m audio on a friends pc and it works fine, ive tried uninstalling/re installing,system restore and the settings are still there, ive tried services.msc and looked for windows audio and all is well, ive even tried phoning the makers of of m audio to ask there opinion but were as helpful as a piece of used toilet paper, could some one please help me as i am loosing the will to live.

thankyou
gavin




Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation OptiPlex GX150
System Service Tag: 38H160J (support for this PC)
Chassis Serial Number: 38H160J
Enclosure Type: Desktop
Processor a Main Circuit Board b
933 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX150
BIOS: Dell Computer Corporation A02 02/21/2001
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
3.96 Gigabytes Hard Drive Free Space

AOPEN COM5232/AAH PRO [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST320011A [Hard drive] (20.02 GB) -- drive 0, s/n 3HT63T9W, rev 3.75, SMART Status: Healthy 382 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 3.96 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/10/2006 16:23:35 (admin)
gavin 13/10/2006 14:58:20 (admin)
local system accounts
Guest 02/02/2006 18:52:24
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP DeskJet 815C on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82815 Graphics Controller (Microsoft Corporation) [Display adapter]
CTX 17.7 [Monitor] (17.7"vis)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 CMI8738/C3DX PCI Audio Device
Intel(r) 82801BA/BAM AC'97 Audio Controller
M-Audio Fast Track
Standard Game Port
Communications Other Devices
Standard 1200 bps Modem
Standard 1200 bps Modem #2


3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
USB ADSL WAN Adapter
IP Address: 88.109.127.197 / 32
Gateway: 88.109.127.197
Physical Address: 00:53:45:00:00:00
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Composite Device
USB Root Hub (2x)

[CompTechGirl]

Hello Neonworld,

If the audio device in device manager has not started then you will have no audio at all. What you need to do is tell us the reason why the driver is not starting, there can be more than one reason.

Also, look under the resources tab for the properties of that driver. Possibly update the audio driver too. Is this audio driver compatible with your operating system?

[neonworld]

Originally Posted by CompTechGirl

Hello Neonworld,

If the audio device in device manager has not started then you will have no audio at all. What you need to do is tell us the reason why the driver is not starting, there can be more than one reason.

Also, look under the resources tab for the properties of that driver. Possibly update the audio driver too. Is this audio driver compatible with your operating system?

hi comptechgirl, ive tried your suggestions, ive looked under the resources tab and it says (for all drivers etc) they are working fine, all drivers have been updated , in the sounds and audio device box under audio and voice tab it has modem #0 as the default and if i use te drop down box it will not let me choose my device, and i now get a message saying there are no actice mixer devices available, do you have any other suggestions please

thanks
gavin

[neonworld]

the device is for guitar/ mic you can view @ maudio.com

[CompTechGirl]

Hello again,

It sounds like the mixer device needs to be installed to be honest. What sound card and driver do you have installed for just your normal computer speakers?

in the device manager under sound and video how many drivers are showing exactly and what are their names?


Do you have the audio codecs driver and the legacy audio driver showing as installed?

[neonworld]

hi CompTechGirl,
i dont use my comp speakers i use my technicks studio moniters as i make (try to) music all codec drivers and audio drivers are showing as installed the standard soundcard that i have dissabled is intel (r) 82801 BA/BAM AC'97 audio controller and the driver is ac97 intc it says all drivers are installed although i have the card dissabled so i use the m audio fast track through my powered studio monitor speakers

incase i never said before
thankyou for this man your a star
gavin

[DaveC2003]

Hi Gavin,

Thanks for your message, I'll try and help you as much as I can but need a bit more info.

Go to the MY COMPUTER icon,
Right Click it and select PROPERTIES in the menu,
Select the HARDWARE tab and click DEVICE MANAGER,
Look for sounds,

Is there a yellow question mark displayed there?? (or anywhere else in the list)

Regards,

DaveC2003

[neonworld]

alright dave,
no mate there is no yellow exclamation mark in device manager, all drivers are installed, but when i right click on the soundcard and select properties it says the driver is enabled but not started, as well as all the boxes are greyed out leaving me no choice, and (i forgot to mention this before im sorry) it says no mixer device, so to be honest im completely stumped and bald lol.

sorry to be a pain in the backside mate

gavin

[Kyubi]

Can anybody help me with this anoying problem?
I just lost the volume icon from the taskbar and i cannot get it back. That's not the problem but i lost some sound as well. For example i hear nothing from flash games or clips. Also, i cannot ripp music,that's trouble. I didn't do anything with the drivers and they look fine in device manager.
All i did before the problem is scanning for spyware with Spybot - Search & Destroy. That could be it but how to fix it?

[CompTechGirl]

Try enabling the soundcard that you disabled, maybe that is connected to the mixer device? It is an easy step, so if i am wrong here, easily disable it again.

My mixer is the realtec AC'97 adapter and it shows up as soundman as a taskbar icon, but maybe that is because that is the driver i have installed.

Have you tried just reinstalling the current driver you have installed, maybe the mixer was corrupted and needs a reinstall?

[Irnoti]

Windows xp is faulting in this way all over the place. I believe so far, that an update from windows is affecting the OS in some way. The only way I found to get the Sounds and Audio devices to list the correctly identified and working sound card is to unplug all perifs (leaving only monitor, mouse and keyboard plugged in and repair the OS, by installing the original OS disc and hit F8 at startup, let it load and go through the prompts for repair. This same thing happened to my desktop as well and this is how I was able to temporarily fix it-to get the sound back.

[thropida]

Hello,
I use Audigy with my XP Pro, here is the download site: http://us.creative.com/support/downl...pe=0&x=28&y=14

copy and paste, it's a free download about 39 m! make sure it's entered in all your audio devices, enjoy, Good bye !

[Fat and Slow]

Whats happenning with mine (and others as I see) is something is telling the Windows Audio services to stop. Restarting the service works for a minute or two but then it stops again. What I did to correct the issue is go to the services list, right click on the Windows Audio Service, Properties, Recovery, then change the setting to "restart the service" on First Failure, Second Failure, and subsequent failures.

Hope this works for you. I fought with it for a while..

[mcprice09]

Hello I'm having the same problem having no audio. I really don't know a whole lot about computers (reading over all the posts previous to mine proves it to me because I don't know what half the stuff is being discussed) Because of one post though, I did go check my Device Manager and there is a yellow question mark AND yellow exclamation mark on the Multimedia Audio Controller. I tried disable and enabling again but no luck. I also tried to follow the Fat and Slow suggestion but absolutly cannot find a "services list" or a "Windows Audio Service"
any help or suggestions would be greatly appreciated!!
Thanks!