HELP! Sound on Laptop Just Radomly Died!!

kempobot · #1 11-08-2006, 05:04 AM

Hi, nice forum! Hopefully you guys can help me out here. The sound on my laptop decided to just randomly quit earlier tonight. And for whatever reason, I can't get it back... I made sure my volume settings were set, but I can't get any sound from either the speakers or my headphones. Apparently, the built in microphone works, but that's it. I also downloaded the latest RealTek HD drivers, uninstalled and reinstalled it, and I even edited the registry, but no prevail. The last thing I remember before it died out was me adjusting my startup settings.

Please help me out! I just seriously hope that this is only a software issue.

--------------------------------------------
System
Processor
Model : Genuine Intel(R) CPU T2050 @ 1.60GHz
Speed : 1.60GHz
Performance Rating : PR5426 (estimated)
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Internal Data Cache : 2x 32kB Synchronous, Write-Thru, 8-way set, 64 byte line size
L2 On-board Cache : 2MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 threads sharing

Mainboard
Bus(es) : ISA VL-VESA PCI PCIe PCMCIA CardBus USB FireWire/1394
MP Support : No
MP APIC : No
System BIOS : TOSHIBA 1.40
System : TOSHIBA Satellite R25
Mainboard : TOSHIBA Portable PC
Total Memory : 1.5GB DDR2-SDRAM

Chipset 1
Model : Toshiba America Information Systems 955XM/945GM/PM/GMS/940GML Express Processor to DRAM Controller
Front Side Bus Speed : 4x 133MHz (532MHz data rate)
Total Memory : 1.5GB DDR2-SDRAM
Shared Memory : 8MB
Memory Bus Speed : 4x 133MHz (532MHz data rate)

Video System
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Generic Television
Monitor/Panel : Generic Television
Monitor/Panel : Plug and Play Monitor
Monitor/Panel : Plug and Play Monitor
Adapter : Mobile Intel(R) 945GM Express Chipset Family
Adapter : Mobile Intel(R) 945GM Express Chipset Family

Physical Storage Devices
Hard Disk : HTS541010G9SA00 (93GB)
CD-ROM/DVD : MATSHITA DVD-RAM UJ-841S (CD 24X Rd, 24X Wr) (DVD 3X Rd, 3X Wr)

Logical Storage Devices
Storage (C

: 93GB (12GB, 13% Free Space) (NTFS)
CD-ROM/DVD (D

: N/A

Peripherals
Serial/Parallel Port(s) : 1 COM / 0 LPT
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller
PCMCIA/CardBus Controller : Texas Instruments PCIxx12 Cardbus Controller
Keyboard : HID Keyboard Device
Mouse : Alps Pointing-device
Mouse : HID-compliant mouse
Human Interface : TOSHIBA Tablet PC Buttons Type N
Human Interface : Wacom Penabled HID MiniDriver
Human Interface : HID-compliant device
Human Interface : HID-compliant device
Human Interface : HID-compliant device
Human Interface : HID-compliant device

Communication Device(s)
Device : TOSHIBA Software Modem

Power Management
AC Line Status : On-Line
Battery No 1 : 6%

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional Tablet PC Edition 5.01.2600 (Service Pack 2)

Network Services
Adapter : Intel(R) PRO/100 VE Network Connection
Adapter : Intel(R) PRO/Wireless 3945ABG Network Connection

General Information
Device Name : Realtek HD Audio Input
Manufacturer : Microsoft
Version : 5.10
Product ID : 101 / 1

Specific Wave Information
Maximum Standard Sampling Bits : 16-bit
Maximum Standard Sampling Rate : 96kHz
Channels : 65535

bookworm · #2 11-09-2006, 07:50 PM

Quote:

Originally Posted by kempobot

Hi, nice forum! Hopefully you guys can help me out here. The sound on my laptop decided to just randomly quit earlier tonight. And for whatever reason, I can't get it back... I made sure my volume settings were set, but I can't get any sound from either the speakers or my headphones. Apparently, the built in microphone works, but that's it. I also downloaded the latest RealTek HD drivers, uninstalled and reinstalled it, and I even edited the registry, but no prevail. The last thing I remember before it died out was me adjusting my startup settings.

Please help me out! I just seriously hope that this is only a software issue.

--------------------------------------------
System
Processor
Model : Genuine Intel(R) CPU T2050 @ 1.60GHz
Speed : 1.60GHz
Performance Rating : PR5426 (estimated)
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Internal Data Cache : 2x 32kB Synchronous, Write-Thru, 8-way set, 64 byte line size
L2 On-board Cache : 2MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 threads sharing

Mainboard
Bus(es) : ISA VL-VESA PCI PCIe PCMCIA CardBus USB FireWire/1394
MP Support : No
MP APIC : No
System BIOS : TOSHIBA 1.40
System : TOSHIBA Satellite R25
Mainboard : TOSHIBA Portable PC
Total Memory : 1.5GB DDR2-SDRAM

Chipset 1
Model : Toshiba America Information Systems 955XM/945GM/PM/GMS/940GML Express Processor to DRAM Controller
Front Side Bus Speed : 4x 133MHz (532MHz data rate)
Total Memory : 1.5GB DDR2-SDRAM
Shared Memory : 8MB
Memory Bus Speed : 4x 133MHz (532MHz data rate)

Video System
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Generic Television
Monitor/Panel : Generic Television
Monitor/Panel : Plug and Play Monitor
Monitor/Panel : Plug and Play Monitor
Adapter : Mobile Intel(R) 945GM Express Chipset Family
Adapter : Mobile Intel(R) 945GM Express Chipset Family

Physical Storage Devices
Hard Disk : HTS541010G9SA00 (93GB)
CD-ROM/DVD : MATSHITA DVD-RAM UJ-841S (CD 24X Rd, 24X Wr) (DVD 3X Rd, 3X Wr)

Logical Storage Devices
Storage (C

: 93GB (12GB, 13% Free Space) (NTFS)
CD-ROM/DVD (D

: N/A

Peripherals
Serial/Parallel Port(s) : 1 COM / 0 LPT
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller
PCMCIA/CardBus Controller : Texas Instruments PCIxx12 Cardbus Controller
Keyboard : HID Keyboard Device
Mouse : Alps Pointing-device
Mouse : HID-compliant mouse
Human Interface : TOSHIBA Tablet PC Buttons Type N
Human Interface : Wacom Penabled HID MiniDriver
Human Interface : HID-compliant device
Human Interface : HID-compliant device
Human Interface : HID-compliant device
Human Interface : HID-compliant device

Communication Device(s)
Device : TOSHIBA Software Modem

Power Management
AC Line Status : On-Line
Battery No 1 : 6%

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional Tablet PC Edition 5.01.2600 (Service Pack 2)

Network Services
Adapter : Intel(R) PRO/100 VE Network Connection
Adapter : Intel(R) PRO/Wireless 3945ABG Network Connection

General Information
Device Name : Realtek HD Audio Input
Manufacturer : Microsoft
Version : 5.10
Product ID : 101 / 1

Specific Wave Information
Maximum Standard Sampling Bits : 16-bit
Maximum Standard Sampling Rate : 96kHz
Channels : 65535

First try a System Restore to before you ammended the Startup.

if that does not work go here to Intel and update the chipset http://downloadfinder.intel.com/scri...4&submit=Go%21
No:1 in list Inf Update Utility then RESTART your comp

then install audio driver again

if you have a Win XP disc try a System File Check go to Run / type "sfc /scannow" ( without quotes and note space after sfc ) have disc available in case sfc needs to repair or replace any damaged files.

Set a System Restore Point before installing just in case

Hope this helps

trailertedd · #3 11-10-2006, 01:22 PM

Hello,

Any problems in device mangler?.

pinkkbunnyy05 · #4 11-11-2006, 02:24 AM

Hello!!!!!!!!!!! ahhh, my laptop have no sound device. I download the new game from the store. but it wont play cuz of no sound device, i tried everything but it still wont work. pleassssssssse help me. *sighs* :-(

Kevin_gibson · #5 11-11-2006, 02:32 AM

Quote:

Hello!!!!!!!!!!! ahhh, my laptop have no sound device. I download the new game from the store. but it wont play cuz of no sound device, i tried everything but it still wont work. pleassssssssse help me. *sighs* :-(

Nice cry for help lol,

OK, first of all, reply with as much information as you can about your PC.
i.e., make, model.
Any errors in device manager?
What sound card do you have? on board? PCi?

bookworm · #6 11-12-2006, 08:52 AM

Quote:

Originally Posted by pinkkbunnyy05

Hello!!!!!!!!!!! ahhh, my laptop have no sound device. I download the new game from the store. but it wont play cuz of no sound device, i tried everything but it still wont work. pleassssssssse help me. *sighs* :-(

Get Belarc http://www.belarc.com/free_download.html

copy and paste the report ( not the Software Licence Section ) then we know what we are looking for

Hope this helps

kempobot · #7 11-13-2006, 02:15 PM

Okay, cool. The sound is working now... not certain on what just happened

... but everything is well. Thanks for the prompt responses.