No sound from modem

[MichaelH]

Does anyone have some suggestions on how I can get sound from my modem?

I have a new Toshiba Portege R200 laptop with Win XP Version 2002 SP2 with a built-in Toshiba Software modem on COM3. When I dial out with the modem there is no sound, although the modem does work and connects to my server.

· The sound works for other apps and Windows itself, so I know the speakers work.
· I moved my disk drive into another laptop and had the same problem, so it’s a software issue and not a hardware problem.
· In Control Panel Sounds and Audio Device settings, the master volume is set to High and the Volume Control, Phone, Mono Out and other volume settings are all High.
· In the Control Panel Phone and Modem Options, the modem speaker volume is set to High
· In the Modem Properties, it says the device is working properly
· Through HyperTerminal, I sent the AT&F, ATM2, and ATL3 commands to be sure everything was set properly (and the response to all was OK)
· I uninstalled and reinstalled the modem driver
· It’s a new laptop with standard software and hardware so there are no conflicts

Has anyone see this problem with the modem not making any sounds? Suggestions?

Thanks!

Mike