11-18-2006, 12:15 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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multimedia contoller
hi all i have an iqon pc with an athlon 3200+ processor and i recenly installed nero oem suite. now my device manager tells me i have no drivers for multimedia audio controller. i have no sound and cannot use windows media player or powerdvd or any program that makes sound. where can i get this driver. have tried iqon support and the link is out of date. help!
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11-18-2006, 01:17 PM
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Registered User
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Join Date: May 2004
Location: London, England
Posts: 1,667
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Click download drivers, select AMD Athlon XP 3000+ Power PC Package, then select the top Audio Driver and install it. You will more than likely have to reboot: -
Welcome to iQon Technologies Support Page
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Proud Member of the Alliance of Security Analysis Professionals (ASAP) 2006
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11-19-2006, 09:53 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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no luck
the webpage displays but the driver will not download( goes to a sorry page). any other way i can get this diver?
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11-23-2006, 08:58 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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hi i have done a belarc scan these are the results. hope its not too much info!
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) iQon.ie
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: RS/RX482SB400
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 08/12/2005
Drives Memory Modules c,d
156.07 Gigabytes Usable Hard Drive Capacity
112.31 Gigabytes Hard Drive Free Space
CD-ROM Drive
HL-DT-ST DVDRAM GSA-E10L USB Device [CD-ROM drive]
LITE-ON CD-RW SOHR-5239V [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] (123 MB) -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD1600BB-00GUC0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WCAL95243068, rev 08.02D08, SMART Status: Healthy 960 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 156.07 GB 112.31 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 07/11/2006 12:16:19
Pete & Gina 24/11/2006 23:31:18 (admin)
local system accounts
Administrator never (admin)
ASPNET never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Lexmark X1100 Series on USB001
Controllers Display
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI RADEON XPRESS 200 Series [Display adapter]
Philips 170C [Monitor] (17.1"vis, s/n BZ 310517, August 2005)
Bus Adapters Multimedia
ATI 4379 Serial ATA Controller
ATI 437A Serial ATA Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Unimodem Full-Duplex Audio Device
USB Audio Device
WinTV HVR-900
Communications Other Devices
Smart Link 56K Voice Modem
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.1.84 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:01:2E:10:51:FB
Networking Dns Server: 192.168.1.1
Lexmark X1100 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub (2x)
Unknown Device
USB Composite Device
USB Mass Storage Device (2x)
USB Printing Support
USB Root Hub (3x)
hope this of use, pete.
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11-24-2006, 05:10 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by peter22a
hi i have done a belarc scan these are the results. hope its not too much info!
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) iQon.ie
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: RS/RX482SB400
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 08/12/2005
Drives Memory Modules c,d
156.07 Gigabytes Usable Hard Drive Capacity
112.31 Gigabytes Hard Drive Free Space
CD-ROM Drive
HL-DT-ST DVDRAM GSA-E10L USB Device [CD-ROM drive]
LITE-ON CD-RW SOHR-5239V [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] (123 MB) -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD1600BB-00GUC0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WCAL95243068, rev 08.02D08, SMART Status: Healthy 960 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 156.07 GB 112.31 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 07/11/2006 12:16:19
Pete & Gina 24/11/2006 23:31:18 (admin)
local system accounts
Administrator never (admin)
ASPNET never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Lexmark X1100 Series on USB001
Controllers Display
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI RADEON XPRESS 200 Series [Display adapter]
Philips 170C [Monitor] (17.1"vis, s/n BZ 310517, August 2005)
Bus Adapters Multimedia
ATI 4379 Serial ATA Controller
ATI 437A Serial ATA Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Unimodem Full-Duplex Audio Device
USB Audio Device
WinTV HVR-900
Communications Other Devices
Smart Link 56K Voice Modem
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.1.84 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:01:2E:10:51:FB
Networking Dns Server: 192.168.1.1
Lexmark X1100 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub (2x)
Unknown Device
USB Composite Device
USB Mass Storage Device (2x)
USB Printing Support
USB Root Hub (3x)
hope this of use, pete.
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Set a System Restore Point before installing just in case
Your right about iQuon waste of time, sending me to Gigabyte, but the chipset is a Via and you can get the audio driver from Via, go here http://www.viaarena.com/default.aspx...SubCatID =104
all instructions to install are shown.
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
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11-24-2006, 10:20 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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this is driving me potty. now when i run the installer it says it cannot find the hardware the driver is for. does this mean i dont have a sound card?
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11-25-2006, 09:34 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by peter22a
this is driving me potty. now when i run the installer it says it cannot find the hardware the driver is for. does this mean i dont have a sound card?
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Done some more digging, the chipset leads to boards with Realtek ALC655 go here http://www.realtek.com.tw/downloads/...&GetDown=false
download the (Excutable file) save to desktop, double click to install
The site is slow
Don't forget the System Restore Point just in case
Hope this helps
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-25-2006, 08:19 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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hi i have downloaded the driver from realtek. this is the message i am now getting:
Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.
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11-25-2006, 09:30 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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hoooray just needed to designate the driver after i downloaded it. i have sound. thank you sound queen you're the best and i luv you (blushes)
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11-26-2006, 07:48 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by peter22a
hoooray just needed to designate the driver after i downloaded it. i have sound. thank you sound queen you're the best and i luv you (blushes)
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Glad you got it sorted, how did you designate the driver, you solution could help others would appreciate your input.
Happy listening 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-27-2006, 08:46 PM
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Registered User
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Join Date: Nov 2006
Posts: 7
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once the driver was installed, went to control panel> sounds and audio devices> audio tab. in this window you can choose default audio playback and recording devices, but i did nothing for a while because i was thinking of hard ware. but when i opened the drop down boxes for playback and recording the driver was there so this part of the control panel must treat the driver as a device rather than the sound card. nb the setting it was on had it trying to use part of the 56kbps modem for sound why would this be? hope this helps others. pete.
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11-27-2006, 08:51 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
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Quote:
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Originally Posted by peter22a
once the driver was installed, went to control panel> sounds and audio devices> audio tab. in this window you can choose default audio playback and recording devices, but i did nothing for a while because i was thinking of hard ware. but when i opened the drop down boxes for playback and recording the driver was there so this part of the control panel must treat the driver as a device rather than the sound card. nb the setting it was on had it trying to use part of the 56kbps modem for sound why would this be? hope this helps others. pete.
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Thanks for the feedback, this appears to be a common problem with audio driver, even after installing, perishing Windows does it's own thing. Thanks once again
Cheers
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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