My sound isn't working...please help...

[u no who]

I checked control panel/system/hardware/device manager and it shows under "sound, video and game controllers" the one that says "Realtek AC'97 Audio for VIA (R) Audio Controller" has a yellow ! on it. When i double click on it, it says
"This device cannot start. (Code 10)
Click Troubleshoot to start the troubleshooter for this device."

The way i found out that my sound wasn't working was that whenever i tried to play a song, it came up with this error message:
"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."

I have downloaded a folder that says "Realtek AC'97" but it doesn't seem to help.
If anyone can help i would be greatly appreciated...thanks!
~*u no who*~

[snowmonkey]

Download the driver from the following site (make sure you select the proper operating system ) and reinstall it.

http://www.realtek.com.tw/downloads/...&GetDown=false


Cheers

[u no who]

Thanks snowmonkey for your reply....i did what you said and it is still acting the same exact way as i explained before. If you have any more ideas i could try please let me know...Thank you!
~*u no who*~

[u no who]

Its me again....im still having problems with my sound....i would REALLY REALLY appreciate it if someone could help me!!!!
Thanks again....~*u no who*~

[bookworm]

Originally Posted by u no who

Its me again....im still having problems with my sound....i would REALLY REALLY appreciate it if someone could help me!!!!
Thanks again....~*u no who*~

if you are sure that you have Realtek AC'97 audio go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop, double click to install

The site is slow

Set a System Restore Point before installing just in case

Hope this helps

[u no who]

Thank you so much for replying.....its still not working!!! I really dont know whats going on, but its still doing the same things as i mentioned in my first post. Anymore help would be greatly appreciated. Thanks again

[u no who]

P.S. I did exactly what you said...

[bookworm]

Originally Posted by u no who

P.S. I did exactly what you said...

Get belarc copy and paste the report but not the Software Licence section, just to heck that this is the right audio driver http://www.belarc.com/free_download.html


Hope this helps

[bigpoppi369]

u no who i am having the same exact problems... i have just installed xp pro on my emachine from vista.... everything is fine except like you said the sound. i get the same "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." error.... i also have realtek speakers and i have installed all the drivers... nothing...

[bookworm]

Originally Posted by bigpoppi369

u no who i am having the same exact problems... i have just installed xp pro on my emachine from vista.... everything is fine except like you said the sound. i get the same "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." error.... i also have realtek speakers and i have installed all the drivers... nothing...

Need to know the make and model or the motherboard Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

[bigpoppi369]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) EMACHINES W3609 100
System Serial Number: GCY7110066864
Processor a Main Circuit Board b
3.33 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D945GCL AAD82064-301
Serial Number: BTCL70200W2B
Bus Clock: 133 megahertz
BIOS: Intel Corp. CF94510J.15A.0028.2006.1213.1629 12/13/2006
Drives Memory Modules c,d
120.03 Gigabytes Usable Hard Drive Capacity
94.39 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H652D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
LEXAR JD FIREFLY USB Device [Hard drive] (4.05 GB) -- drive 6
OAKLEY THUMP Pro USB Device [Hard drive] (230 MB) -- drive 1
ST3120813AS [Hard drive] (120.03 GB) -- drive 0 1014 Megabytes Installed Memory

Slot 'J6H1' has 512 MB (serial number 0x00002290)
Slot 'J6H2' is Empty
Slot 'J6J1' has 512 MB (serial number 0x3D683687)
Slot 'J6J2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 110.90 GB 90.45 GB free
i: (NTFS on drive 0) 9.13 GB 3.94 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
1/10/2008 5:02:46 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant 1/6/2008 2:40:25 AM
IUSR_DESKTOP 1/9/2008 9:35:52 PM
IWAM_DESKTOP 1/4/2008 12:13:23 AM
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) Logitech Microphone (Messenger)
Communications Other Devices

Intel(R) PRO/100 VE Network Connection
primary IP Address:
Gateway:
Physical Address:

Networking Dns Servers:

Logitech QuickCam Messenger #2
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Logitech USB Camera (Messenger)
USB Mass Storage Device (3x)
USB Root Hub (5x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 10.0.15.5000
Scan Engine Version 71.3.0.25
Virus Definitions Version 1/10/2008 Rev 3
Last Disk Scan on Thursday, January 10, 2008 7:37:50 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q931906 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
no verification data KB928365 on 12/30/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Microsoft .NET Framework 2.0
no verification data KB928365 on 12/30/2007 (details...)
MSXML4SP2
no verification data KB936181 on 12/31/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 12/30/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 12/30/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 12/30/2007 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 12/31/2007 (details...)
passed verification KB941569 on 12/30/2007 (details...)
SP3
passed verification KB873339 on 12/30/2007 (details...)
passed verification KB885835 on 12/30/2007 (details...)
passed verification KB885836 on 12/30/2007 (details...)
passed verification KB886185 on 12/30/2007 (details...)
passed verification KB887472 on 12/30/2007 (details...)
passed verification KB888302 on 12/30/2007 (details...)
passed verification KB890046 on 12/30/2007 (details...)
passed verification KB890859 on 12/30/2007 (details...)
passed verification KB891781 on 12/30/2007 (details...)
passed verification KB893756 on 12/30/2007 (details...)
passed verification KB893803V2 on 12/30/2007 (details...)
passed verification KB894391 on 12/30/2007 (details...)
passed verification KB896358 on 12/30/2007 (details...)
passed verification KB896423 on 12/30/2007 (details...)
passed verification KB896428 on 12/30/2007 (details...)
passed verification KB898461 on 12/30/2007 (details...)
passed verification KB899587 on 12/30/2007 (details...)
passed verification KB899591 on 12/30/2007 (details...)
passed verification KB900485 on 1/2/2008 (details...)
passed verification KB900725 on 12/30/2007 (details...)
passed verification KB901017 on 12/30/2007 (details...)
passed verification KB901214 on 12/30/2007 (details...)
passed verification KB902400 on 12/30/2007 (details...)
passed verification KB905414 on 12/30/2007 (details...)
passed verification KB905749 on 12/30/2007 (details...)
passed verification KB908519 on 12/30/2007 (details...)
passed verification KB908531 on 12/30/2007 (details...)
passed verification KB910437 on 12/30/2007 (details...)
passed verification KB911280 on 12/30/2007 (details...)
passed verification KB911562 on 12/30/2007 (details...)
passed verification KB911927 on 12/30/2007 (details...)
passed verification KB913580 on 12/30/2007 (details...)
passed verification KB914388 on 12/30/2007 (details...)

Windows XP
SP3 (continued)
passed verification KB914389 on 12/30/2007 (details...)
passed verification KB916595 on 12/30/2007 (details...)
passed verification KB917537 on 1/4/2008 (details...)
passed verification KB917953 on 12/30/2007 (details...)
passed verification KB918118 on 12/30/2007 (details...)
passed verification KB918439 on 12/30/2007 (details...)
passed verification KB919007 on 12/30/2007 (details...)
passed verification KB920213 on 12/30/2007 (details...)
passed verification KB920670 on 12/30/2007 (details...)
passed verification KB920683 on 12/30/2007 (details...)
passed verification KB920685 on 12/30/2007 (details...)
passed verification KB920872 on 1/2/2008 (details...)
passed verification KB921503 on 12/30/2007 (details...)
passed verification KB922582 on 12/30/2007 (details...)
passed verification KB922819 on 12/30/2007 (details...)
passed verification KB923191 on 12/30/2007 (details...)
passed verification KB923414 on 12/30/2007 (details...)
passed verification KB923980 on 12/30/2007 (details...)
passed verification KB924270 on 12/30/2007 (details...)
passed verification KB924496 on 12/30/2007 (details...)
passed verification KB924667 on 12/30/2007 (details...)
passed verification KB925902 on 12/30/2007 (details...)
passed verification KB926255 on 12/30/2007 (details...)
passed verification KB926436 on 12/30/2007 (details...)
passed verification KB927779 on 12/30/2007 (details...)
passed verification KB927802 on 12/30/2007 (details...)
passed verification KB927891 on 12/30/2007 (details...)
passed verification KB928255 on 12/30/2007 (details...)
passed verification KB928843 on 12/30/2007 (details...)
passed verification KB929123 on 12/30/2007 (details...)
passed verification KB930178 on 12/30/2007 (details...)
passed verification KB930916 on 12/30/2007 (details...)
passed verification KB931261 on 12/30/2007 (details...)
passed verification KB931784 on 12/30/2007 (details...)
passed verification KB932168 on 12/30/2007 (details...)
passed verification KB933729 on 12/30/2007 (details...)
passed verification KB935839 on 12/30/2007 (details...)
passed verification KB935840 on 12/30/2007 (details...)
passed verification KB936021 on 12/30/2007 (details...)
passed verification KB936357 on 12/30/2007 (details...)
passed verification KB937894 on 12/30/2007 (details...)
passed verification KB938127 on 12/30/2007 (details...)
passed verification KB938828 on 12/30/2007 (details...)
passed verification KB938829 on 12/30/2007 (details...)
passed verification KB939373 on 1/4/2008 (details...)
passed verification KB941202 on 12/30/2007 (details...)
passed verification KB941568 on 12/30/2007 (details...)
passed verification KB941644 on 1/9/2008 (details...)
passed verification KB942615 on 12/30/2007 (details...)
passed verification KB942763 on 12/30/2007 (details...)
passed verification KB942840 on 12/30/2007 (details...)
passed verification KB943460 on 12/30/2007 (details...)
passed verification KB943485 on 1/9/2008 (details...)
passed verification KB944653 on 12/30/2007 (details...)
no verification data KB946627 on 12/30/2007 (details...)

[bookworm]

[quote=bigpoppi369]Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) EMACHINES W3609 100
System Serial Number: GCY7110066864
Processor a Main Circuit Board b
3.33 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D945GCL AAD82064-301
Serial Number: BTCL70200W2B
Bus Clock: 133 megahertz
BIOS: Intel Corp. CF94510J.15A.0028.2006.1213.1629 12/13/2006
Drives Memory Modules c,d
120.03 Gigabytes Usable Hard Drive Capacity
94.39 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H652D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
LEXAR JD FIREFLY USB Device [Hard drive] (4.05 GB) -- drive 6
OAKLEY THUMP Pro USB Device [Hard drive] (230 MB) -- drive 1
ST3120813AS [Hard drive] (120.03 GB) -- drive 0 1014 Megabytes Installed Memory

Slot 'J6H1' has 512 MB (serial number 0x00002290)
Slot 'J6H2' is Empty
Slot 'J6J1' has 512 MB (serial number 0x3D683687)
Slot 'J6J2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 110.90 GB 90.45 GB free
i: (NTFS on drive 0) 9.13 GB 3.94 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
1/10/2008 5:02:46 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant 1/6/2008 2:40:25 AM
IUSR_DESKTOP 1/9/2008 9:35:52 PM
IWAM_DESKTOP 1/4/2008 12:13:23 AM
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) Logitech Microphone (Messenger)
Communications Other Devices

Intel(R) PRO/100 VE Network Connection
primary IP Address:
Gateway:
Physical Address:

These are the drivers for your Emachine W3609 http://www.e4allupgraders.info/dir1/...ownloads.shtml

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[bigpoppi369]

thanks i am trying it right now...

[bigpoppi369]

Thank You So Much I Am So Grateful!!!! :d :d :d Ty Ty Ty Ty Ty Ty Ty Ty Ty Ty Ty Ty Ty Ty Ty :d :d :d :d

[fearless]

i get the same message it happened when i had loads of viruses and hijackers any way these are my specs i hope you can help.
Operating System System Model Windows XP Home Edition Service Pack 2 (build 2600) iQon.ie 7VM333M-RZ rev 1.0
Enclosure Type: Mini-Tower Processor a Main Circuit Board b 2.00 gigahertz AMD Sempron
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 7VM333M-RZ rev 1.0
Bus Clock: 167 megahertz
BIOS: Award Software International, Inc. F5b 10/06/2004 Drives Memory Modules c,d 76.02 Gigabytes Usable Hard Drive Capacity
3.51 Gigabytes Hard Drive Free Space

KJ2760A PTF338N SCSI CdRom Device [CD-ROM drive]
PHILIPS PBDV885P SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00FJA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ96014359, rev 13.03G13, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB Local Drive Volumes


c: (NTFS on drive 0) 76.02 GB 3.51 GB free
Network Drives None detected Users (mouse over user name for details) Printers

local user accounts last logon
paul sutton 14/02/2008 15:35:44 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 14/02/2006 19:07:03
HelpAssistant never
SUPPORT_388945a0 never
Marks a locked account

None detected
Controllers Display Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master Ultra ATA Controller(dual mode) VIA/S3G UniChrome IGP [Display adapter]
Philips 170S [Monitor] (17.1"vis, s/n VN 073430, October 2004) Bus Adapters Multimedia VAXSCSI Controller
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x) nVidia WDM A/V Crossbar
nVidia WDM Video Capture (universal)
VIA AC'97 Audio Controller (WDM) Communications Other Devices Communications cable between two computers [Modem]
Communications cable between two computers #2 [Modem]
SAMSUNG Mobile USB Modem



BT Voyager 1040 PCI Adapter
primary Auto IP Address:
Gateway:
Dhcp Server:
Physical Address:
VIA Rhine II Fast Ethernet Adapter

Networking Dns Server: 192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
SAMSUNG Mobile USB Device
USB Root Hub (4x) Virus Protection [Back to Top]

AVG 7.5.516 Version 7.5.516
Realtime File Scanning On