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this may sound dumb, but eliminate the physical causes first. check your mic wire, including the plug for bad spots. a sharp kink is all it takes to break the fragile center conductor. check that the plug is inserted fully. also check, especially if you have kids, that there is nothing in the grille/ mic holes. my 1 1/2 yr old likes to drool, and i have to clean it twice a week. the balance should be greyed out, it is not a stereo device. also, go into your advanced microphone volume controls, and check to see if the +20 db boost is ticked.
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